Dexters Clapham High Street reviews in Lambeth

★★★★★ 4/5

Google

We have recently rented a property through Dexters and Dunica Sinclair has been our contact. Dunica has been extremely friendly and always happy to help when we have given her a call. In general, we have been very happy with the service provided.

Anna · 23 October 2022

★★★★★ 4/5

Google

Sharon Ballard has been amazing in managing the property - very grateful to her for all her hard work. Five stars to Sharon! The letting agents however are less that impressive, Prudence was pretty incompetent (just made up the inventory, so we were rather surprised when we turned up at the flat on day one) and at times rather aggressive.

Hailey · 24 October 2018

★★★★★ 5/5

Google

Dexters Clapham High Street Estate Agents have been managing my property for several years now and I couldn't be more pleased. I highly recommend them for their friendlyness, professionalism and pro-activity. Charlotte has been particularly helpful at making things run smoothly. Nothing is ever too much trouble and communication is excellent. I never need to chase. Thank you so much!

Florence · 24 October 2018

★★★★★ 5/5

Google

The service provided by Dexters has been fantastic. Very happy with the initial flat search and approval process. Since moving into the flat, the property management team, in particular James, have been exceptional. They have always been incredibly responsive and have solved all problems and issues that have arisen. I would highly recommend the team to both landlords and tenants.

Nicholas · 24 October 2018

★★★★★ 1/5

Trustpilot

Dexters not responding to queries

My experience of renting with Dexters has been very poor. For the second time, I'm having to use the complaints procedure to escalate issues to their management team because my emails do not get responded to. I have been waiting for roughly 5 weeks now for someone to help me allocate the right fuse box for this flat, so that a smart metre can be installed. I have waiting for the same amount of time for the heater manuals to be sent to me, so I can set up the radiators correctly for the winter period. I chase up emails on roughly a weekly basis and occasionally I receive a reply (saying someone will look into it) but never answering my query. The most recent exchange I had was with a person who stopped responding all together. When I contacted somebody else to find out why that was, I was told the person has left the business and they would now be picking up my queries. It's been another two weeks without responses since then. I have voiced to Dexters several times that I am really frustrated about this situation but these emails have also been ignored.When I moved in to the property, I occasionally called the office in the hope to speed things along. I have stopped doing this, too, because my experience has been that the person I needed to speak to was never available, I then needed to explain my issues to several different people and any promise that I would receive a call back was never held. I have informed the landlord of this experience as well because I think it's important they are aware of the service their tenant is receiving from Dexters.

P · 30 September 2023

★★★★★ 5/5

Trustpilot

Khadija has been supporting me on a…

Khadija has been supporting me on a variety of matters with regard to the property management. She is very diligent, professional and helpful.

Nick · 17 April 2024

★★★★★ 5/5

Google

Fraser was an outstanding letting agent and got us our ideal property in no time at all! I highly recommend him!

David · 25 May 2024

★★★★★ 5/5

Google

Would definitely recommend Dexters for your real estate needs! Matt Hartwell was extremely efficient, he made our search super easy and worry free, he managed to show us two perfect flats and we ended up having an offer accepted within 15m! Couldn’t be happier now, the rest of the process has been swift and customer service excellent! Thanks!

Marie · 24 October 2019

★★★★★ 5/5

Google

We want to give a massive thank you to Matt, who has been extremely helpful when assisting us acquire a property. Highly recommend Matt and Dexters Clapham High Street Estate Agents.

Joe · 23 October 2023

★★★★★ 5/5

Google

Dexters are absolutely quality, all of them are very helpful and always on the ball! Especially Mike, he has helped us with numerous things including finding our Smart meter, Top man.

Archie · 23 October 2023

★★★★★ 5/5

Google

Michael Evans, Lettings Consultant, and infact the whole team at Dexters are great at letting out properties in the area. As a landlady I have found them all to be very fair, patient and helpful. The tenants they have found me also seem to be very happy with them as well. I would strongly recommend them if you are looking to either rent or let a property. C Webb, Brixton/Clapham North Area.

Carina · 26 March 2024

★★★★★ 5/5

Trustpilot

Managerial solutions

Annie always answer promptly with an excellent rapport.Annie presents solutions and manage the expectations very well.I am happy to recommend Annie as property manager - it is a peace of mind!

Ernani · 20 October 2023

★★★★★ 5/5

Trustpilot

Alistair Maclean was an absolute…

Alistair Maclean was an absolute pleasure to deal with and made my job much easier.Wish all companies could have someone like Alistair. Thank you Alistair

Kholelwa · 29 February 2024

★★★★★ 5/5

Trustpilot

I spoke to Donna today regarding her…

I spoke to Donna today regarding her email to us, she explained everything and I understood..she is very helpful and talked to me very polite. Thank you so much for Donna..

MRS · 10 October 2023

★★★★★ 5/5

Google

James has been great! Thank you for all of your help in finding the property and facilitating the sale! Really appreciate everything he has done.

Fiona · 24 June 2025

★★★★★ 5/5

Trustpilot

Idris has been resourceful and…

Idris has been resourceful and enthusiastic in negotiating the best boiler model and price, then overseeing its installation. Thank you it’s been a pleasure working with you. .

Luke · 15 December 2023

★★★★★ 5/5

Trustpilot

Fantastic Service!

Dexters have provided an extremely helpful and efficient service from the offset! Their responses are always fast and their Lettings Hub Portal is easy to use. Irina is always really friendly and has kept us well informed throughout all stages of our letting process. I would recommend Dexters to all!

Peggy · 23 September 2021

★★★★★ 1/5

Trustpilot

As a landlord- Avoid

As a landlord, it has been a horrible experience. In return for charging a 13% commission- tenants get to not pay rent, steal white goods from the property, inspection reports are not done and there is a general lack of care or responsiveness. We were told we need to: chase the tenant, lodge a police report, go to small claims…. All on the landlord. Dexters had arranged a floor to be replaced in the previous tenancy, work was dodgy and then we were asked to pay for the cost to replace again… I asked dexters to chase up with their appointed contractor….. nope - it was up to us to go to our insurer? Or pay again. Avoid.

Ajay · 6 September 2023

★★★★★ 5/5

Trustpilot

Elizabeth Tavener-Parkhurst has been…

Elizabeth Tavener-Parkhurst has been helpful and kind during my check-out process. She has refunded my overpaid rent and is chasing my deposit. Hopefully everything will go smoothly. 5 stars for her.

Z.Y.W · 29 September 2023

★★★★★ 5/5

Google

Jack Beacom was super helpful, kind and easy to work with. He sorted myself and my flat mate with our desired flat and desired rate and it’s perfect, thanks Jack!

Louis · 23 October 2023

★★★★★ 5/5

Google

Dunica has been so amazing and helpful throughout our letting process. If we encountered any problems she’d respond to an email/phone call immediately, making everything completely stress-free. Highly recommend Dexters!

Natalia · 23 October 2023

★★★★★ 1/5

Trustpilot

Horrible experience

I never put review but I want to put this time of my experience to be a good red light for other people don’t rent their property with this agency At the first they found me a horrible tenant as she was a single mum and in the end destroyed everything which gas cooker washing machine dishwasher beds sofa dining table and chairs and also decorations from kitchen till bedrooms and bathroom Got solicitor to rid of them from my home The agency gave me this solicitor from their company which delayed my court hearing 2 months because of the lack of this agency information they supposed to send them all to solicitor on time but they didn’t Didn’t get any support from them because they supported tenant more than me as I paid them £150 every month for all the things I asked but they’ve never done anything correct as I asked for. In the end I asked about deposit which they should discuss with me about that and I found they give deposit back to tenant which I told them I am not happy to give all the deposit back to tenant because she didn’t pay the last rent also, Please do not trust this agency. They just use landlords for their business without help and support

Bahar · 2 September 2023

★★★★★ 5/5

Google

We had a very pleasant experience with Dexters yesterday, thanks to Sven who showed us round three properties. He was very friendly, was knowledgeable about each property and able to answer any questions we had. Thanks Sven!

Matt · 20 January 2025

★★★★★ 5/5

Trustpilot

Great experience

I have been renting from Dexters for several years, and during that time Natasha Bedenik has been brilliant, always helpful and kind. Natasha is a real pleasure to deal with!

Jeremy · 20 October 2023