Trusted Agent profile · Lambeth
★★★★★
2,350 reviews across 2 platforms
20 Streatham High Road, Streatham, London, SW16 1DB, Lambeth, SW16 1DB
Part of Andrews, see every office.
Andrews's office in Lambeth, at 20 Streatham High Road, is rated 4.9 out of 5 across 2,350 reviews on two platforms, including 330 Google reviews rated 4.9.
Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
5/5
TrustpilotWhen I met with the estate agent
When I met with the estate agent, Shamiya, she was lovely. Was very detailed in how she showed me around and was helpful with any questions I had.
Thank you, Chantelle! We're thrilled to hear Shamiya provided such a positive experience. Your feedback is greatly appreciated!
5/5
TrustpilotExcellent viewing with Shamiya
I had a viewing with Shamiya today and it was a lovely experience. She answered all the questions I had and made me feel supported. Thank you!
Thank you, Liv. It's great to hear that Shamiya provided a supportive and informative experience. We appreciate your feedback!
5/5
TrustpilotPromt call back to arrange 2nd viewing
Promt call back to arrange 2nd viewing. The agent had good knowledge of the surroundings area and gave a very good impression of how to sell a house.
Thank you, Lloyd! We're thrilled to hear our agent's knowledge and promptness made a great impression. We appreciate your feedback!
5/5
TrustpilotAndrews Michael gives me a excellent service and he is great man.
Hi I have an excellent service with Michael and I am really happy that he was helping us very things, I am really really gratitude to him! Thanks
Thank you for the five star review.
5/5
GoogleRichard has answered my call since I need to move very soon, very kind and helpful, grateful that he helped me with what I needed, recommended
Thank you, Katherine. It's great to hear that Richard has been able to help you. Your recommendation means a lot to us.
4/5
TrustpilotWould recommend
Amy and Rebecca were very responsive and tried their hardest to keep everyone informed during a slightly tricky sale. Would recommend and have used Andrews a couple of times now.
5/5
TrustpilotI am very grateful to Ranjan Khilosia…
I am very grateful to Ranjan Khilosia for clear and precise clarification on how to process the electronic document. Proficient and friendly approach is the style of Andrews and Ranjan.
Thank you for sharing your experience with us. Great to see it was such a positive one. We know Ranjan will really appreciate it too. Thanks again, Rhys
5/5
GoogleSold property with Andrews in 13weeks and much thanks goes to Andrew for bridging the gap to get sale over the line promptly!
Thank you, Richard. We're very happy to hear about your smooth experience. Andrew will be delighted to know his efforts made a difference.
5/5
TrustpilotHelpful and great communicators
Keli and the team have been so helpful throughout the process - they are very quick to respond and absolutely dedicated to providing good advice and making sure everything goes smoothly. Thanks!
5/5
GoogleHad a call with Richard and his service was great, really friendly and personable, felt like he cared, booked us in for a viewing the same day.
Hi Joseph, thank you for the review. Fantastic to see you had such a great experience with us. Rhys.
5/5
TrustpilotSatisfied client of long-standing
I have been a client of Andrews for almost 30 years and have found individual staff members of the company to be reliable and obliging. I can recommend Andrews as a well-run, efficient agency.
Hi Denny, thank you for taking the time to write us a five star review. Amazing to hear you have been with us for nearly 30 years now and I am so glad to hear you have had a lovely experience with us! Thanks for the recommendation too and all the best, Laura.
5/5
TrustpilotI have had many dealings with Andrews…
I have had many dealings with Andrews both with sales and rental and have always had great experiences with them. This time I found Raluca very helpful.
Hi Susan, thank you for the five star review. Amazing to see you've dealt with us numerous times over the years and fantastic to see you've always had great experiences with us. Thanks, Rhys
5/5
TrustpilotI recommend Andrews through 25 years of use
We have using Andrews to manage the letting of our residential property for 25+ years. As ever, we have been thoroughly satisfied with their performance. Here's to another 25 years!We have been delighted to welcome Tomasz Faba of the Southfield branch as our new advisor and first point of contact to help us let our property. Tomasz seamlessly negotiated a slightly tricky tenancy changeover. He was totally professional, very patient, showed great knowledge and experience, and constantly cheerful! I look forward to working with him again.
5/5
GoogleShamyrah King is very trustworthy and works hard to achieve her goals, she is a pleasure to be around and has heart of gold.
1/5
TrustpilotShockingly bad
Shockingly bad. Andrews have recently taken over the Coop group contract to manage on behalf of the freeholder. It's hard to tell whether they are just grossly incompetent or attempting to defraud the leaseholders by issuing spurious invoices. Either way if I was a freeholder I'd avoid asking Andrews to manage my portfolio.
Hi Mark, we’d like to look into what has happened here for you. Please could you contact our central support team with some more details (at wecare@andrewsonline.co.uk) so that we can investigate?
5/5
GoogleI am very happy I chose Andrews to liaise with. Customer service is 10/10, I am delighted with the level of service provided. I would like to personally thank Nadine. She is very professional, friendly and a pleasure to deal with.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotGreat service
Justine kept us up to date during a long sale and purchase. She was always available to help us through the process. Brilliant service from all of the staff. Would use again.
5/5
TrustpilotAmazing company
Amazing company, so friendly and kind. Me and my partner had a viewing with Kyle and he was very knowledgeable and caring to us and the property. Thank you :)
Hi Jack, thank you for writing a lovely five star review. I am so glad to hear Kyle impressed you with his knowledge and I am glad you had a great experience, thanks for sharing, Laura.
5/5
TrustpilotA credit to the business
Reece was both professional and honest, acting with the upmost integrity. He had fantastic knowledge of the local area making our viewing and decision making much easier.
5/5
GoogleI'm please to deal with Louise very helpful, always available to go extra mile. She has been fast and reliable to sort any issues. Thank you
Thank you for leaving us a review. Fantastic to see that Louise has been so helpful to you with everything and sorted all issues so quickly for you. Thanks, Rhys
5/5
TrustpilotAfter purchasing a property Luke Levy…
After purchasing a property Luke Levy and Jill Nicholson went above and beyond to ensure we could exchange and complete asap!! It's been a long process (due to solicitors) Jill stepped in to speed things up! FULLY RECOMMEND!
5/5
Trustpilottwo reliable agents
the agents Bobbie Caller and Karen Jones have been super helpful and responded quickly to my questions and needs. They have been patient, very professional and solution oriented. Glad that I could turn to them with whatever request or problem.
Hi Angelika, thank you for the five star review for the lettings team, with particular mention to Bobbie & Karen.Great to see they were on hand to help you throughout your dealing with us. Thanks again, Rhys.
5/5
GoogleIt was great talking to Richard. He explained me everything in detail and booked me in for viewing straight away highly recommended.
Thank you, We're thrilled to hear Richard provided excellent service and detailed explanations. Your recommendation means a lot to us!
5/5
TrustpilotHaley from Andrews has been absolutely…
Haley from Andrews has been absolutely fantastic. Full of information, energy, and keen to help. She has gone above and beyond what I've been use to with agents. Well done Haley.
Hi Harry, we now that Hayley will really appreciate seeing your feedback. Fantastic to see that you've had such a great experience with us. Thanks again, Rhys
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrews Lambeth won ESTAS awards in three years, most recently 2021.
ESTAS winner in three years: 2019, 2020, 2021.
ESTAS awards by year, 2019 to 20212021 1 Bronze ESTAS 2021 winners
2020 1 Gold and 2 Bronze ESTAS 2020 winners
2019 2 Silver and 1 Bronze ESTAS 2019 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Andrews Streatham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lambeth.
Yes. Andrews Streatham won Bronze for Lettings (Landlords) in London South at the ESTAS 2021 awards, and 6 other industry awards since 2019.
