Trusted Agent profile · Lambeth
★★★★★
2,349 reviews across 2 platforms
20 Streatham High Road, Streatham, London, SW16 1DB, Lambeth, SW16 1DB
Part of Andrews, see every office.
Andrews's office in Lambeth, at 20 Streatham High Road, is rated 4.9 out of 5 across 2,349 reviews on two platforms, including 330 Google reviews rated 4.9.
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Andrews Lambeth won ESTAS awards in three years, most recently 2021.
ESTAS winner in three years: 2021, 2020, 2019.
2021 1 Bronze ESTAS 2021 winners
2020 1 Gold and 2 Bronze ESTAS 2020 winners
2019 2 Silver and 1 Bronze ESTAS 2019 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
5/5
TrustpilotVery happy with shamiya it’s the second…
Very happy with shamiya it’s the second time she showed us a flat her speech and just the way she is answering the questions is amazing would recommend 100% if you are looking for a home!!
Thank you, Mihaela. We're delighted to hear about the positive experience you had on your viewings with Shamiya.
5/5
TrustpilotAndrews Raigate team have been amazing…
Andrews Raigate team have been amazing from the start of our search for our own place, Isaac was always very helpful and always we kept a good communication. Thank you we love our new place.Regards,Jackie and Courtney
5/5
TrustpilotBuying my first home with Andrews
Buying my first home with Andrews, they have all been very helpful, with every step of the process, they have helped with the solicitors and chased when needed, they have kept me informed with whats going on throughout. I used the keynsham branch and am very happy with there service
Hi Ash, thank you for the review, brilliant to see you had such a positive experience, we know it can be a daunting and stressful time so it's great to see the team in Keynsham were on hand to keep you in the loop and pushing everything through for you. We hope you are settled into your new home. Thanks, Rhys.
5/5
GoogleAs one of Andrews Streatham's quick response contractors, I find their communications with both ourselves and tenants to be exemplary. Our main contact, Louise Gonella, is a delight to work with.
Thank you, Alan! We're thrilled to hear about your positive experience with our team, especially Louise. Your feedback is greatly appreciated. Best wishes , Lisa
5/5
TrustpilotVery professional company with quality …
Very professional company with quality agents.I have been dealing with Shannon and Dan which they helped us to view a property very quick in just about few hours after enquiring.Highly recommended this agency,been very pleased.
Thank you, Florina! We're thrilled to hear that Shannon and Dan provided you with prompt and professional service. Your recommendation means a lot to us!
1/5
Googlerequest an appointment to see a property through the web. I received the confirmation on my phone. on the appointed day I was punctual at the address and Miss Bianca Emerson never appeared. I called the office and they told me that the appointment was not confirmed but I have the confirmation message. It seems to me a total lack of professionalism
Good afternoon, we’re really sorry to hear you were disappointed with the level of service received. The property in question received over 75 enquiries within a short period of time which made it challenging to confirm every booking and online bookings are always provisionally booked until we confirm from the branch. We are sorry that we were unable to get to you in time to confirm the viewing before you made your way and any inconvenience caused. We would love to be able to help you with your search if you are still looking for property. We also have similar coming to market soon so if you If you would like to discuss this in more detail please contact the branch manager Andrew Palmer. Best Wishes
5/5
GoogleThe agent who helped me was called Richard. He was very kind to me and tried to help me in any way he could and gave me very good information.
Thank you, Angie! We're thrilled to hear Richard provided you with excellent service and valuable information. Your feedback is greatly appreciated! Best wishes , Lisa
5/5
TrustpilotHad two fantastic viewings today by…
Had two fantastic viewings today by Nancy Henley really helped us out with what we were looking for, went above and beyond to get us all the information we needed. Recommend and took the time to show us another Andrews property that was in our market Really recommend
Hi Keith, thank you for your five star review on both TrustPilot and Google! Fantastic to hear Nancy has been a massive help on your property search and went above and beyond for yourself! Thank you for the recommendation too and all the best, Laura.
5/5
TrustpilotVery impressed with our Property …
Very impressed with our Property Manager Louise. She is very professional and knowledgeable, always prompt and efficient in responding to our requests. An excellent link between ourselves and the Tenant which means the Tenancy runs smoothly.
Thank you, Maria. It's great to hear such positive feedback about your experience with Louise. We'll pass on your kind words to her.
5/5
TrustpilotAndrew’s have dealt with a property sale
Andrew’s have dealt with a property sale for us which has just completed. At all times through the process the were very professional and kept us informed of the sale progress. We would definitely recommend them to others.
Hi Paul, thank you for taking the time to write us a positive five star review! Amazing to see that our team have been able to guide you through the sale process and kept you updated throughout. Thanks for the recommendation too and all the best for the future, Laura.
5/5
TrustpilotGood communication
I worked with Junior and he kept me up to date with all the required information before our viewing appointment, was punctual, and knowledgeable about the property. Ultimately it wasn’t the right flat for me, but the viewing experience was positive.
5/5
TrustpilotGreat attitude and knowledge from all…
Great attitude and knowledge from all staff at Andrews, especially Shannon and our agent Paul. Very clear, helpful information and communication from all of the team. Very prompt when returning calls/emails which made me feel less stressed and worried.
5/5
TrustpilotSelling my house through Andrews was…
Selling my house through Andrews was such an easy pleasant experience. They were very professional and approachable and kept me in the loop at all times. Amy was very friendly and helpful and I would highly recommend them.
5/5
TrustpilotV happy with my property mgmt
Jennifer Jones manages my property and she is absolutely brilliant - reliable, professional, helpful...everything you'd hope for from a property manager. I have been with Andrews for years and have been very happy with their service, communication and staff. Thank you very much!
Thank you for the five star review. We know Jennifer works really hard to solve any issues that may arise during a tenancy, great to see she's been delivering a service to you and for your continue trust in Andrews over the years. Thanks again, Rhys
5/5
GoogleAndrews is a good estate agent. My personal dealings with Shamyra has been clear and fast communication. She is very pro active when it comes to finding me a property. Keeps me informed
5/5
TrustpilotCommunication is Key
Lisa-Marie provided great guidance, support and communication throughout the buying process. Without this the whole process would've been a great deal more painful. Definitely would recommend to anyone else in the process.
Thank you, Ian! We're thrilled to hear Lisa-Marie made your buying process smooth and enjoyable. Your recommendation means a lot to us!
5/5
TrustpilotEmma from the Bear Flat branch
Emma was very professional and reassuring during our rather lengthy conveyancing process. We were in a rather lengthy chain and Emma made sure we were well informed at every stage. Many thanks Emma! We would highly recommend Andrews. Alice and David.
5/5
GoogleAn absolute pleasure to discuss with Richard. He was professional, knowledgeable, and incredibly responsive. They made the entire process smooth and stress-free. Highly recommend!
Thank you, Vladut, for your wonderful review! We're thrilled to hear about your positive experience with Richard. Your recommendation means a lot to us. If you need further assistance, feel free to reach out. Best wishes, Jake
5/5
TrustpilotEasy to get hold of, keep you updated!
Very contactable, they keep you up to date on progress, and are generally very easy to deal with. If they say they will find something out for you, they will, and they’ll get back to you asap with an Answer. This goes for all the team, Matt, James, Isaac!
Hi Joe, fantastic to read such a positive review for the team in Reigate, we really appreciate you sharing your experience and great to see that the team were able to answer all queries you had throughout your journey.Thanks, Rhys
5/5
GoogleExcellent professional service. I found Miss King so helpful,quick and efficient. Communication was seamless & prompt kept us updated with any progress. Thanks Shamyra will definitely recommend to my family and friends.
5/5
GoogleAndrews Estate Agency In Streatham High Road are a very professional and friendly organisation. Their colleague Elvis, worked very hard in securing a sale of our property. Working tirelessly to get the viewings through the door. Both Andrew Palmer and Tracy Burden's knowledge and expertise, was gratefully appreciated, especially taking us over the finish line. They removed a lot of the stress, by taking it upon themselves to chase and get the answers needed. There tireless dedication in seeing a project through to the finish line, is why they deserve 5 stars.
5/5
GoogleJust spoke Richard, he was very helpful, very informative. Made me feel comfortable straight away and very fun to speak to. I look forward to seeing him and the property on the day of the viewing.
Hi Navin, thank you for taking the time to write a lovely five star review. Brilliant to see Richard was very helpful and informative with yourself and made you feel at ease. Thanks for sharing your experience and all the best, Laura.
5/5
TrustpilotShamiya at the downend hub was very…
Shamiya at the downend hub was very welcoming and friendly. She answered all my questions and was very helpful during the viewing of the property. It was lovely to have a friendly atmosphere.
Thank you, Ricky. We're happy to hear that Shamiya provided a welcoming and friendly experience. Your kind words mean a lot to us.
5/5
GoogleIt's been pleasure and great opportunity to meet Louise Gonella. She dealt with me as a tenant with care and understanding and genuine support. Personalised approach and good communication.
Thank you, Jolanta! We're thrilled to hear about your positive experience with Louise. Your kind words about her personalized approach and communication mean a lot to us. Best wishes , Lisa
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Andrews Streatham won Bronze for Lettings (Landlords) in London South at the ESTAS 2021 awards, and 6 other industry awards since 2019.
