Trusted Agent profile · Lambeth
★★★★★
2,314 reviews across 2 platforms
20 Streatham High Road, Streatham, London, SW16 1DB, Lambeth, SW16 1DB
Andrews's office in Lambeth, at 20 Streatham High Road, is rated 4.9 out of 5 across 2,314 reviews on two platforms, including 300 Google reviews rated 4.9.
Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
5/5
TrustpilotHelpfull Staff
As a tenant the property management experience has been good. In particular Elizabeth has been very responsive and helpful.
Dear Arend, Thank you for your wonderful review! We're thrilled to hear about your positive experience with our property management, especially with Elizabeth. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best regards, Andrews Head Office
5/5
TrustpilotRebekah is a great letting agent
Rebekah is a great letting agent. Such a smooth process and found our dream flat. She explained everything so well, from the referencing checks, to the flat itself. One of the best in the game!
Dear Grant , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah. Your satisfaction is our priority, and we're glad she could assist in finding your dream flat. We appreciate your kind words and look forward to serving you again. Best wishes , Lisa
5/5
TrustpilotSuch a lovely team
Such a lovely team! Molly, Isabelle and Rebekah were all so helpful during my property search and viewing. Communication was good all around
Dear Wardat , Thank you for your wonderful review! We're thrilled to hear that Molly, Isabelle, and Rebekah made your property search a positive experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes , Lisa
5/5
TrustpilotGreat experience viewing a property today.
Great experience viewing a property today. Amanda and Ben were friendly, professional, and very helpful. Highly recommended!
Hi Narren, thank you for your wonderful review! We're thrilled to hear that Amanda and Ben made your property viewing a great experience. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
5/5
TrustpilotReally great experience from start to…
Really great experience from start to finish. Lorna was so helpful and understanding through the whole process, a pleasure to deal with and I can't recommend the service she provided enough.
Hi Lorraine, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Lorna. Your recommendation means a lot to us. We look forward to assisting you again in the future. Best wishes , Lisa
5/5
GoogleThroughout this whole process of buying a property through Andrews, I would like to especially thank Junior and Andrew for all their help and support with the paperwork and solicitor queries. Without their assistance, our first-time buyer experience could have been a lot more difficult, but their expertise made a significant positive difference.
Dear Kevin, Thank you for your wonderful review! We're thrilled to hear that Junior and Andrew made your first-time buying experience smoother. Your kind words mean a lot to us. Congratulations on your new property! Best wishes , Lisa
5/5
Trustpilot⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐ Excellent service from start to finish. The team were professional, friendly and responsive throughout the whole process. Communication was clear, and they kept me updated at every stage, which made everything much easier and less stressful. I really appreciated their helpful and straightforward approach. I would happily recommend them to anyone looking for a reliable and professional estate agent.
Thank you, Ryan, for your wonderful review! We're thrilled to hear about your positive experience with our team. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. We look forward to serving you again in the future! Best wishes , Lisa
5/5
TrustpilotVery positive experience seeing…
Very positive experience seeing properties with Andrews. Lois was wonderful in helping to view the property and answering questions.
Thank you, Hamza, for your wonderful review! We're thrilled to hear you had a positive experience with Lois and our team. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Best wishes , Lisa
5/5
TrustpilotBen was welcoming and friendly and gave…
Ben was welcoming and friendly and gave the tour of the place with a great energy. Great experience!
Hi Shivangi, Thank you for your wonderful feedback! We're thrilled to hear that Ben made your experience enjoyable with his welcoming and energetic tour. We appreciate your kind words and look forward to seeing you again in the future. Best wishes , Lisa
5/5
TrustpilotBrilliant agents ✨
Jake, Cat and Keith at Andrews have been exemplary throughout the selling process. I cannot recommend them highly enough. They were incredibly professional but more importantly genuinely invested in the outcome and showed great care and kindness from start to finish making a stressful time as easy as humanly possible. 1000 out of 10. Brilliant and lovely team.
Dear Naomi, Thank you for your wonderful feedback! We're thrilled to hear that Jake, Cat, and Keith made your experience so positive. Your kind words mean a lot to us, and we're grateful for your recommendation. We look forward to assisting you again in the future. Best regards, Andrews Head Office Team
1/5
TrustpilotI brought a ground floor flat in…WARMLEY
I brought a ground floor flat in Warmley Bristol from Andrews estate agents . The staff lied to me about the property, because they had a customer from hell. I was told I don’t need a survey done. How wrong they were. The flat is covered in mould. Cracks on the outside wall, and so on. . I had to replace the bathroom and kitchen. They squeezed has much money out of me for the customer . I discovered after the sale, the vender did have the property up for sale 5 times with Andrews estate agents in longwell green Bristol. They were desperate to sale to get their commission. I am still furious from a year on wards. I will not be selling my flat with Andrews if I decide to move in the future.
Dear Michelle Jane, Thank you for sharing this. Please can you contact the branch team so we can complete a formal complaint investigation. Best regards, Alison
5/5
TrustpilotLetting
Ella has been really helpful throughout the entire experience - great communication and helpful advice, regular updates and support.
Hi Becca, thank you for your wonderful feedback! We're thrilled to hear that Ella provided excellent support and communication. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future!
5/5
Trustpilot“Monika”
My fridge freezer broke down while I was away on holiday. Once discovered, Monika organised for it to be replaced in a timely fashion. As always Monika was helpful and efficient. Thank you.
Dear Michael , Thank you for your kind words and for sharing your experience. We're delighted to hear that Monika was able to assist you efficiently. Your satisfaction is our priority, and we appreciate your feedback. Best wishes , Lisa
5/5
TrustpilotDaryn was a lovely guy and answered all…
Daryn was a lovely guy and answered all our questions we had about the property. He arrived promptly and let me view the place at my own speed.
Dear Anna, Thank you for your wonderful feedback! We're thrilled to hear that Daryn provided you with excellent service. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future. Best regards, Andrews Head Office
5/5
GoogleI recently spoke with Richard at Andrews Streatham, and I couldn't be more pleased with the experience. He was incredibly informative, professional, and attentive throughout our conversation. Richard took the time to understand my needs and provided clear, helpful advice that made the process much easier to navigate. His knowledge and expertise were evident, and he made me feel confident about the next steps. I truly appreciate his assistance and highly recommend Richard to anyone looking for a reliable and knowledgeable lettings consultant.
Hi Berke, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Richard. Your recommendation means a lot to us. If you need further assistance, feel free to reach out. Best wishes, Jake
5/5
TrustpilotDaryn + Andrews Property Group
Daryn from Andrews Property Group was a consummate professional and a very helpful guide. 5 stars.
Thanks for the feedback, Theo. It's great to hear that Daryn provided you with professional and helpful service.
5/5
GoogleI had a great experience with Andrews Streatham during my house purchase. Junior and Andrew were very professional, kept communication clear, and informed me of all the steps required to achieve the desired completion date. Thank you!
Thank you, Eleni, for your wonderful feedback! We're thrilled to hear that Junior and Andrew made your house purchase experience smooth and professional. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out. Best wishes , Lisa
5/5
TrustpilotThe best estate agent by a mile
I've used Andrew's in the past and I've always found them a lot better than most other estate agents so they were my preferred choice and they did not disappoint me. Originally Dan came round to look at my property and he was friendly, informative, trustworthy and helpful. I knew straight away that I would be using Andrew's after our appointment. He made everything so easy. My house went on the market and was snapped up straight away, at a price I was more than happy with. Isabelle was great with communication and very helpful during the viewings and I never had to chase anyone for anything. I honestly felt like I was in such good hands that I didn't even give anything a second thought.After the property was let I dealt with Molly and Isobelle and they were both so lovely and amazing at their jobs. Andrews definitely knows how to employ brilliant staff and they are all a credit to the company. I couldn't recommend them highly enough and will definitely be using them again anytime I need an estate agent.
Thank you, Shelley! We're thrilled to hear about your positive experience with Dan, Isabelle, Molly, and Isobelle. Your kind words mean a lot to us, and we're delighted to have been of service. Looking forward to assisting you again in the future. Best wishes , Lisa
5/5
Trustpilot30 years of great service.
Andrews have been managing my property for around 30 years and I've been very satisfied with their service during that time. They are always efficient, reliable and professional, advising me in a timely manner of any problems my tenants may have and what will be involved (time and cost) in putting them right.They have also found replacement tenants when necessary very quickly, so my property has very rarely been empty.Sarah Newman is my current contact and is excellent, and all agents I've worked with over the years have all been very professional too.Highly recommend Andrews.
Hi Fraser, thank you for the review and thank you for continuing to trust us with your property needs over the last 30 years. It's also brilliant to see that Sarah has always been on hand to assist you whenever required. Thanks again, Rhys
5/5
TrustpilotFriendly and supportive!
I had been messed around by a few agents in terms of them not sticking to agreed appointments, properties being in a much worse state than they appeared in photos online etc, so was not having the best experience with my property search. Ben Gordon-Smith however responded to my query the very same day, and offered to show me the property that same evening, as it was on his way home. I appreciated the flexibility and was really impressed with the property, so I made an offer that same night, and it was accepted the next day. Ben has been very helpful in terms of clearly outlining next steps, and when there were queries about my referencing, he provided sound advice to ensure any issues were rectified as soon as possible, and everything was sorted within 3 working days.Ben has kept me updated every step of the way, and answered any queries I may have. It has been an absolute blessing to have him as an agent during what has been quite a stressful experience for the most part, and I am now all ready to move end of this month! Thank you Ben! :-)
Thank you, Si'von, for your kind words! We're thrilled to hear Ben provided such excellent service and made your experience stress-free. We'll be sure to pass along your praise. Best of luck with your move , Lisa
5/5
TrustpilotVery helpful
Joe has been fantastic at helping me with the changes that have come about with lettings. Very approachable, knowledgeable and willing to help.
Hi Fara, Thank you for your wonderful feedback! We're thrilled to hear that Joe has been so helpful and supportive with your lettings experience. Your satisfaction is our priority, and we appreciate your kind words. Best regards, Andrews Head Office
5/5
TrustpilotI recently had the pleasure of working…
I recently had the pleasure of working with Emily and Sophia from Andrews to sell my flat, and I couldn't be happier with the experience. From the very first meeting, they demonstrated professionalism and a deep understanding of the local market.Their marketing strategy was impressive, showcasing my property beautifully and attracting a lot of interest. Throughout the process, Emily and Sophia kept me informed and provided valuable insights, making the entire experience smooth and stress-free.Thanks to their expertise, my flat sold quickly and at a great price. I highly recommend Andrews to anyone looking to buy or sell a property. They truly go above and beyond for their clients!
Thank you, Elen! We're thrilled to hear about your positive experience with Emily and Sophia. Your kind words and recommendation mean a lot to us. Congratulations on the successful sale of your flat! Best wishes , Lisa
5/5
GoogleAndrews Streatham High Road and its staff were efficient professional, timely, informative and friendly in dealing with the sale of my property. Special thanks to Andrew, Junior and Nigel. I would recommend Andrews for dealing with the sale of any property.
Dear Alan, Thank you for your wonderful review! We're thrilled to hear about your positive experience with our team. Andrew, Junior, and Nigel will be delighted to receive your special thanks. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa
5/5
GoogleWe bought our first home through Andrews and had a great experience from start to finish. Drew was excellent - he communicated everything very clearly to us and guided us through the process which as first time buyers we were incredibly grateful for. He was also prompt and efficient when liaising with the other agencies involved in order to get the sale through. Would 100% recommend Andrews to others and would use them in the future if we ever decide to move again. Thank you!
Thank you, Lauren! We're thrilled to hear about your positive experience with Drew and our team. Your recommendation means a lot to us. Enjoy your new home!
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