Trusted Agent profile · Knutsford

Gascoigne Halman Knutsford reviews

4.1

★★★★★ Great

233 reviews across 2 platforms

26 Princess Street, Knutsford, WA16 6BU

Gascoigne Halman's office in Knutsford, at 26 Princess Street, is rated 4.1 out of 5 across 233 reviews on two platforms, including 116 Google reviews rated 4.8.

Google logo

4.8 / 5

116

Reviews on Google

This office

Trustpilot logo

117

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Knutsford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent process with Gascoignes

Excellent process with Gascoignes, from initial meet with Markus, market appraisal right down to the wire.Market knowledge and valuation was spot on. Photography clear, perfect contrast and house write up excellent and accurate. Brilliantly managed by Lucy Kershaw throughout with very timely comms and updates. We felt she managed potential buyers very well and helped maintain the integrity of the chain as it developed. Viewings all managed professionally and consistently too. Viewing requests started coming in within an hour or so of being released online. Offers started a few days after viewings and final offer just over a week later. Just excellent team all round! Thank you all.

Steven · 20 December 2021

1/5

Trustpilot

Extremely poor customer service

Extremely poor customer service. No communication and appear to also be quite judgmental towards single parents. I am still waiting for them to call me back but regardless of weather they do or not, i definitely won’t be letting a property through them.

L · 9 October 2024

5/5

Google

Frances helped us throughout our house purchase.Overall process was really smooth with all queries looked upon and answered within time. …

Abhijit · 16 April 2024

Agent replied · 13 June 2024

Thank you for the kind words, Frances

5/5

Google

Attentive, available and always professional. Lots of good advice and insight. We sold and bought with the Knutsford office. Excellent

Jimmy · 16 April 2024

Agent replied · 16 April 2026

Thank you James, All the best in the future in your new home. Frances and Gascoigne Halman Knutsford

5/5

Google

Amy and Siobhan are very efficient, they manage the whole rental process super efficiently and hassle free. The charge is fair and value for money for the service.

Pasha · 16 April 2025

4/5

Trustpilot

Gascoigne Halman

Gascoigne Halman - Macclesfield Very professional service from the office. James in particular took the lead and guided me through the process. Always contactable and explained all clearly and ready to help

Chris · 30 January 2025

1/5

Trustpilot

COMPANY LIE TO GET MONEY FROM YOU

Told the woman named Susan that I would be a student working in my holidays off uni whilst getting a mortgage. Been lead on to sign a lifetime fee of 600 pound to use there advice for the next 6 month for unlimited advice. Now being told she didn't know I was a student when I have clear evidence on my side I told her. Lawsuit imenent. This firm will lie to get money Out of you. DO NOT USE THIS COMPANY, GO EPSEWHERE.

Zack · 14 April 2021

1/5

Trustpilot

Only interested in protecting the…

Only interested in protecting the Landlord, zero care for tenants. Money grabbers

Callum · 28 August 2025

1/5

Trustpilot

Rental property- flea infestation

I would be very wary of letting these guys manage the rental of anything! Purchased a property via gascoigne and Halman, that has previously been tenanted (managed by gascoigne and halman), and it’s been a horrible experience. When we viewed the property it was filthy, so offered full asking on the agreement it be professionally cleaned. When we moved in, not only was it still dirty but we quickly discovered it had a serious flea infestation! When I flagged the flea issue to the chapel offIce they were helpful and did try to arrange pest control, but it was ineffective and 8 weeks on we still Have issues- the pest control guy thought the issue must have been untreated for many many months as the infestation was so bad! I don’t know what kind of checks they do on tenants, or how regularly they inspect their properties, but allowing a lovely new house to become absolutely infested under their management absolutely amazes me. Be very wary if you are considering them as rental agents.

Rebecca · 24 October 2020

5/5

Google

Dev at GH was really helpful - not just before the sale but also after. The whole team were friendly and very quick to respond to any query.

Adrian · 14 June 2023

Agent replied · 13 June 2024

Hi Adrian, Thank you for the kind words. I wish you all the best in your new home. Kind regards Dev and rest of GH Knutsford.

1/5

Google

If your property is situated on a premium road in Knutsford I would not recommend using Gascoigne Halman. They assume the property will sell itself so they do the bare minimum. They insist on taking assisted viewings but (and in our case, I typed up a list of information to be passed on to viewers) they do not give sufficient information to viewers (and in our case couldn't even be bothered to show them inside the garage even though we had left all relevant keys). The worst thing was that information they did include was inaccurate and nearly cost us our sale.NegativeResponsiveness, Professionalism

Dianne · 14 June 2020

5/5

Google

I have dealt with the letting department of Gascoigne Halman Knutsford for several years. I have always found them to be efficient and extremely helpful with any problems that may arise and throughout the years they have always found excellent tenants. I would have no hesitation in recommending them to any prospective landlord wishing to rent their property.

Stuart · 19 July 2023

1/5

Google

Gascoigne Halman Knutsford are bombastic. Have a dismissive attitude. Liars and utmost disrespectful. Poor communication with Solicitors led to a failed sale. Had to change Estate Agents.

Catherine · 14 June 2023

Agent replied · 13 June 2024

We have attempted to discuss matters with you without success, there are always two sides to a story and we feel your comments are both un-fair and incorrect.

1/5

Trustpilot

Used Gascoigne Halman Lettings to…

Used Gascoigne Halman Lettings to manage my property - biggest mistake. Took commission every month but did nothing to earn it. Ignored my emails when I reported concerns following an inspection visit report and allowed tenant to damage property which resulted in problems trying to claim money from deposit and eventually left me considerably out of pocket. Didn't know where one set of keys were when I went to collect them! Didn't have the grace to admit their mistakes and apologize. Would certainly NOT recommend!!

Julia · 8 January 2020

5/5

Google

Great experience. Constantly updated by Dev who worked tirelessly with many parties to push the transaction through. Fully deserved their fee and would recommend to anyone.

Tom · 14 June 2023

Agent replied · 13 June 2024

Thank you, Tom! We got there in the end. All the best for the future. kind regards Dev and GH Knutsford.

5/5

Trustpilot

Exceptional estate agent

We recently sold our previous house and purchased our new home through Gascoigne Halman in Stockton Heath and we were delighted with the service we received throughout.

Nik · 8 January 2025

5/5

Google

Attentive, available and always professional. Lots of good advice and insight. We sold and bought with the Knutsford office. Excellent

James · 17 September 2023

Agent replied · 13 June 2024

Thank you James, All the best in the future in your new home. Frances and Gascoigne Halman Knutsford

1/5

Google

My house sold for £25k more than valued by the smarmy agent that turned up in his £75k car from Gascoigne Halman. Glad I gave my business to Bridgfords instead!

S · 14 June 2022

Agent replied · 13 June 2024

In the current climate, valuations are changing at a very fast pace. As you can see from our Google reviews, we pride ourselves on a high standard of service. Kind regards, GH Knutsford

5/5

Trustpilot

Great service lovely to deal with James…

Great service lovely to deal with James kept me updated throughout my purchase. I would highly recommend

Helen · 13 February 2021

5/5

Google

Excellent service & great communication, Dev & Frances Thank you

Lou · 14 June 2023

Agent replied · 13 June 2024

Hi Louise, Thank you for the lovely review. Kind regards, Frances & Dev and rest GH Knutsford

5/5

Trustpilot

Best in the region.

I have used seven or eight estate agents in the area and I have to commend Peter Gregg and Amanda Titterton at the Chapel-en-le-Frith office as the best in the region. Pete and Amanda dealt with my sale with efficiency, politeness, discretion and friendliness in the face of some considerable difficulties. I cannot recommend them more highly.

Graham · 27 February 2021

1/5

Trustpilot

Very disorganised

Wished to make a cash offer on a property, was told viewings were fully booked and was not even offered to have a video viewing of it. If I were the seller I'd be appalled that potential buyers and potential achievement of a higher price were sent away.

Barbara · 14 April 2022

5/5

Google

The Sales team worked with me all the way, from setting the price to taking all of the hassle out of both negotiation and what ended up being a protracted sale, keeping me informed and liaising with conveyancers across the chain to effect exchange of contracts as soon as possible.PositiveResponsiveness, Professionalism, Value

Sarah · 14 June 2021

1/5

Trustpilot

Avoid!

Advertised a flat to rent with the wrong information on it and put it down to a 'clerical error', meaning we had to find alternative accommodation at very short notice. Avoid

Joe · 25 July 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Gascoigne Halman's Google reviews
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