Gascoigne Halman Knutsford reviews

★★★★★ 5/5

Google

Our experience with Gascoigne Halman in Knutsford was excellent from the start. We had some difficulties within the small chain during the process but Dev Coiley who was our main contact throughout kept us informed and managed the chain extremely well to a successful completion. Thanks Dev.

Phil · 14 June 2023

★★★★★ 5/5

Google

Amy and Bethany at the Knutsford branch have been fantastic to work with as we let out our property. They kept us well informed of the process and progress, and helped us to secure tenants quickly at our desired monthly amount. Apart from their professionalism, they are very kind and friendly, which made the experience positive.

Chloe · 16 March 2026

★★★★★ 1/5

Trustpilot

If I could give them 0 stars I would.

If I could give them 0 stars I would. From the outset they seem great, but as soon as the agreement is signed they stop caring about anything except getting the rent in each month. They'll happily let themselves in without speaking to you, they say that they only have to send an email 24hrs in advance. They never return calls. They ignore maintenance requests and then try to say that you damaged things that never worked and were highlighted on the initial move in. As for returning your deposit, I am currently going through a claim against them through the dps as after 4 weeks of vacating at the end of tenancy, they have not done a thing woth regards to authorising the return of deposit. Once you aren't paying them rent anymore, they won't return calls, messages, emails. Go in in person and funnily enough, "oh sorry, they've left for the day and I work in a different dept. I'll leave them a message and get them to call you in the morning" AVOID AT ALL COSTS

Luke · 29 July 2025

★★★★★ 5/5

Google

We have been pleased with our communications with the Knutsford Office of Gasgoigne Halman estate agency during the sale of our home. Dev has kept us informed throughout the sales process which at some times became rather tricky! He responded to our calls and supported us in all aspects of the process. We have been satisfied with the outcome and although we are unlikely to use the agency again as we are not considering a further move we wouldn’t hesitate to recommend to friends and family

Jenny · 16 April 2024

★★★★★ 5/5

Trustpilot

Thank you Lisa and Esther for you’re …

Thank you Lisa and Esther for you’re fantastic support in a recent house letting. Nothing was ever too much trouble at anytime. I have always been impressed by the quick and effective response in helping us to let our property. We most definitely were is safe hands throughout the whole process. Thank you ladies and team Gascoigne Halman.

Liam · 10 July 2024

★★★★★ 5/5

Google

Thank you, particularly to Dev, for your amazing service from start to finish with our house sale. You made the whole process extremely efficient and hassle free, and I'd highly recommend Gascoigne Halman to anyone looking to sell their house.

John · 14 June 2023

★★★★★ 5/5

Google

We've just used Dev for the 3rd time on a house sale and I cannot recommend him (and Gascgoigne Halman) highly enough. So helpful, always informed and absolutely on it throughout the whole process. Fantastic service from start to finish, thank you!

Susannah · 11 July 2025

★★★★★ 5/5

Google

Thoroughly professional service from start to finish. Dev and Frances went above and beyond and were always on hand to answer any questions. Thank you

Chris · 16 April 2024

★★★★★ 5/5

Google

We have been so impressed with the staff at Gascoigne Halman in Knutsford Siobhan and Amy were amazing. We left one of their managed rental properties recently it could not have been better.

Ian · 16 April 2025

★★★★★ 5/5

Google

I would recommend Gascoigne Halman in Knutsford every time. Dev kept us regularly updated on the developments of our sale throughout and we always had complete confidence in him. He was always so helpful and towards the latter stage of the sale, Dev ensured he was in regular contact with the solicitors to ensure a smooth and speedy completion for us. I was impressed with Andrew when he first visited our house and I am so pleased we chose Gascoigne Halman. Thanks so much for all your hard work, it is really appreciated.PositiveProfessionalism

Stephanie · 14 June 2022

★★★★★ 5/5

Google

Highly Recommended. A very efficient and professional service was provided by all the staff at Knutsford during the sale of my property. In particular Dev was excellent at carrying out duties at each stage of the process.

Mandy · 14 June 2023

★★★★★ 1/5

Trustpilot

horrible people and useless

horrible people and useless. dont tell you whats going on and very rude customer service. dont do what theyre supposed to do.

Customer · 20 August 2026

★★★★★ 4/5

Google

We had a very positive experience with Gascoigne Halman and managed to complete the sale in 13 weeks from the first day of marketing thanks to them liasing with the other party solicitors. They gave us good advice prior to marketing and everything went smoothly

Gail · 16 April 2025

★★★★★ 1/5

Trustpilot

'Its a landlord's / Agencies world.. we just live in it'

'Its a landlord's / Agencies world... and we all just live in it'.. I recently rented a house in Frodsham and on return of the property, despite a gold star check out report, the lack of communication regarding my deposit refund was horrific.. multiple calls, emails, 'I can't reach the Landlord', 'let me check and get back to you' it became farcical. I was then hit with an 80% claim by the landlord against my deposit for made up broken items and repairs. The check out team in Macclesfield did not care, emails not responded to, nonsense chatter blaming the Frodsham branch who apparently were in conversations with the landlord regarding re listing the property, however the check out team in Macclesfield could not reach him. The emphasis clearly was to talk to the landlord about more money for him, more money for GH and just leave me and hopefully I will go away. I asked to speak to the branch manager at Macclesfield who did call me, she also didn't know what was going on so said she would follow up and help. Needless to say this was the one and only time I heard from her, not even a courtesy call or anything... I obviously rejected the claim by the landlord and fast forward 4 months since we left the property, the DPS have awarded our deposit in almost its entirety, so the greed of the landlord did not win in this case, quite rightly... and if GH would have consulted with him and me better from the start we maybe could have avoided such a mentally straining 4 months for me. I understand they are acting on the landlords wishes, however, the sheer disregard for the tenant was freighting. I now own a property so renting is not something I plan on doing in the near future, however should the need arise, I will never use GH again for their services, nor will I engage with them in any future business. Note - this mainly refers to the Macclesfield Branch.

Chris · 6 March 2025

★★★★★ 5/5

Trustpilot

Amazing team

Frances, Doug & Dev were amazing with our recent purchase. They were always available & helped us every step of the way with the purchase of our new home.

Anne · 26 March 2025

★★★★★ 1/5

Trustpilot

Totally manipulating the applicants

Totally manipulating the applicants. Before viewing mentioned about two tenants and the staff arranged the viewing. Now they are telling me they can’t allow two tenants.

Usman · 9 July 2026

★★★★★ 5/5

Google

Excellent service provided by Dev, from the beginning. Dev was really helpful throughout the whole process and was very good at keeping us up to date. Highly recommend and thank you again!

Héléna · 14 June 2023

★★★★★ 5/5

Google

We just sold our house with Gascoigne Halman’s Knutsford branch, who were great from start to finish. Andrew initially came to value our home, and gave us an insightful overview of the market and the type of buyer we should aim for. We were then placed in the very capable hands of Dev, who guided us through the process and showed great enthusiasm and communication skills. He was excellent in communicating constantly with our solicitors and our buyer’s solicitor to ensure everything went smoothly. We can honestly say that the team made the sale of our home much less stressful than we expected it to be, so a massive thank you to the team for that. We would not hesitate to use them again, and to recommend them to family and friends.

Rebecca · 14 June 2023

★★★★★ 1/5

Google

Frances used our family to pump up other offers for the seller. She confirmed after a long and arduous process we'd had our offer accepted. She then encouraged the vendor and other buyer to carry on viewings (seller confirmed) and the buyer gazump us in my opinion. She knowingly didn't send out a memorandum of sale to us for 5 days whilst getting other parties to outbid us. After we paid for searches etc Frances informed us someone had come in with another bid.......from there played us off as an auction for bidding. She openly admitted she knew this and that's why she didn't send the memorandum of sale across. Then told us we didn't get the house. The next day it was put as STC for the other buyer. Something she refused to do for us in 5 days. She openly admitted on the phone she knew of another bid hence when she didn't do the memorandum of sale. She let us pay for searches while using us a pawn we believe. It was absolutely the worst experience I've ever had with any kind of company. There was no remorse and I don't know how she sleeps at night for a little but extra of commission. Openly trying to get improved offers and more viewing whilst sending us acceptance confirmation and letting us pay fees is a very very underhanded trick.

D · 14 June 2021

★★★★★ 5/5

Google

A big thank you to Andrew, Frances and Sophie for arranging the sale of our home. They were incredibly professional from the initial meeting through to completion and ensured we got a good price for our home in line with what Andrew had said initially. I would not hesitate in recommending Gascoigne Halman in Knutsford to sell your property. Considering we were going through lockdowns, they were always available to speak to and did exactly as asked. Thanks for everything, especially Sophie who was always so positive, happy and and a joy to deal with.PositiveResponsiveness, Quality, Professionalism, Value

Phil · 14 June 2021

★★★★★ 5/5

Trustpilot

Selling a house during lockdown and a cold winters

The sale of my house took place during very difficult circumstances as the U.K. AND ISLE Of MAN were in lock down during different periods during the sale process .I couldn’t visit the property. The property had been rented with Gascoigne Halman for 12 Year before I sold it . The asking price was set at a good level the brochure was produced in a couple of daysand the sale proceeded well .The first buyers who bought the house within days they couldn’t get the mortgage they needed so the house went back on the market and sold again within a relatively short period of time in 5 months Oct to March the whole process was completed.I was kept up to date with emails and phone calls every time there was a viewingI had dealings with mainly one sales person James but when he was off others kept me informed Sue the sales secretary was also good at answering queries connected with the sales process. As I was at a distance I used a solicitor recommended by GH and was pleased with there services I also used an insurance company that was local.During the cold spell when prospective buyers visited James made sue the house was warm enough to prevent issues with burst pipes I was also alerted to problems with the loft door and garage door and was then able to use GH property maintenance to solve several issues.I think James gave the sale a personal touchFor me the all round service GH provided was very helpful in difficult working circumstances .I am very pleased with the outcome and would recommend them

Linda · 23 April 2021

★★★★★ 5/5

Trustpilot

Jan was amazing

Jan was amazing ! Quick responses, positive and lovely attitude. Viewing house was high lighting thinks you don’t really this no off ! Amazing lovely knowledgeable lady thank you xxx

Megan · 17 February 2025

★★★★★ 5/5

Google

Professional service. Thank you 🙏 x …

Kim · 16 March 2026

★★★★★ 1/5

Trustpilot

Frances Mason used our family and encouraged gazumping offers IMO

Frances Mason used our family to pump up other offers for the seller. She confirmed after a long and arduous process we'd had our offer accepted. She then encouraged the vendor and buyers carry on viewings in our opinion to gazump us. She knowing didn't send out a memorandum of sale to us for 5 days whilst getting other parties to outbid us. After we paid for searches etc Frances informed us someone had come in with another bid.......from there played us off as an auction for bidding. Then told us we didn't get the house. The next day it was put as STC for the other buyer. Something she refused to do for us in 5 days. She openly admitted on the phone she knew of another bid hence when she didn't do the memorandum of sale.She let us pay for searches while using us a pawn. It was absolutely the worst experience I've ever had with any kind of company. There was no remorse and I don't know how she sleeps at night for a little but extra of commission.Openly trying to get improved offers and more viewing whilst sending us acceptance confirmation and letting us pay fees is a very very underhanded trick.

Darren · 7 November 2020