Gleeson Homes Yorkshire West Knottingley reviews

★★★★★ 4/5

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Great meeting with Naomi and she…

Great meeting with Naomi and she explained everything throughly…good service

Craig · 22 June 2024

★★★★★ 1/5

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Names and contact numbers for FLEESON (gleeson)

Te below comment - that's really strange because I have had all the problems you mentioned and my neighbours have constant water leaks. I bought a development and have been at loggerheads with them for a year . The plumbers are a nightmare JD WINTER if anyone needs any contact numbers rather than email that they tell you to use then when they dont respond anyway use below Demand and demand to speak to someone Also be aware of they have turn up to fix something it will lead to another problem - PLEASE PLEASE DO NOT BUY FROM THEM THEY ARE THREATENING AND BLOCK EMAILS AND EVEN LAUGH AT YOU AND IGNORE YOU HOW THIS COMPANY HAVE NOT BEEN ON WATCH DOG I WILL NEVER KNOWSee below re phone number that they never give you - head office 01740 617210They never give you the above details and advise to log on there stupid system but both thing gets done until you contact the above and do not give up ENJOY 😊 The above are not details they give out but usually ask you to mail there usual build@NES rubbish who never respond I have had the most stressful time for the past year to the point I am now on sick leave for the first time ever due to these cowboysRead more in the press soonGLEESON INSTEAD OF REPORTING THE REVIEWS DO SOMETHING ABOUT IT

Jason · 7 February 2020

★★★★★ 1/5

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Absolutely abysmal service

Absolutely abysmal service - within the first month of being there, my shower head attachment broke off the wall, I had a leak in the upstairs bathroom sink which I had to pay £75 to get British Gas to come and fix (Gleesons haven't responded at all and won't pay for it or at least contribute to the price even though the plumber said it was a fault with the sink, not because of anything I'd done). When someone from Gleesons FINALLY came round to fix the shower head, ONE MONTH AFTER IT HAD BROKEN, he messed around with my security alarm and broke it. He said he'd get an electrician to come and fix it, but I've not heard anything from him or Gleeson since. Now I have problems with my boiler, my skirting boards don't reach the floor and my alarm is still broken. I used the MyGleeson app and it's absolute rubbish, they get round to you when they feel like it and they don't even do a half decent job. When I was buying the house, the sales rep was incredibly pushy and kept saying how she wanted the sale through asap because it was Christmas and her daughter's birthday coming up so she wanted my money. This is my very first house and Gleeson have absolutely ruined my experience of first time home ownership, I completely 1000% regret buying a house with them - they don't even deserve a 1 star review, they've got the worst sales team and the worst customer service I've ever seen from a company!

EmJ27 · 7 February 2020

★★★★★ 2/5

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We are the second owners of this…

We are the second owners of this property in the Wheatley Hill Development which is now four years old. The following are the issues I have come across in the past 17 months.The Boiler (Ideal branded)broke down twice in six months costing over £200s to be fixed.Both WC cisterns replaced due to leaking water.Thermostat malfunctions while away for two months in the Winter, resulting in large gas bills for an empty house.Poor quality taps, front door rattling, ill fitting patio doors and windows. The structure vibrates during high winds. I have fixed a lot the problems using my own money.NHBC is of little help. The neighbours issues range from water leaking from ducts,design faults with drains, gas leeks.Just waiting now for the next issue to crop up.

Bimal · 1 February 2020

★★★★★ 4/5

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Low price

The sales managers were nice and honest in the Skelmersdale. They played with my kids and told me that I could not change the garden at the first five years. The price of houses are lower than other developers.

Hokit · 7 February 2022

★★★★★ 1/5

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DONT BUY

1 star is for the fact that the house is actually standing. All the reviews are true, you move in and there is so much work incomplete, never mind snags. The contractors they use are useless, so even when they do come out to carry out work, it’s not done properly or has to be redone. The more you look the more you find EVERYTHING is a botch job. Buying a new build house you expect to just move your belongings in and your ready, this is very far from it.

Sarah · 24 December 2019

★★★★★ 1/5

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I was after a house at ransom court

I was after a house at ransom court, the salesman seemed nice and even gave me a show round on the site, having sold my house i was ready to put a deposit on a house asap. I was told you cant reserve a plot but wait until one comes available and was told by the salesman soon as i receive an email that one was available i was to call him to reserve one, having received the email i called straight away and left a message to reserve a plot, having called several times with no reply i decided to go down to the site, only to find that the house had gone do i asked about 2 others witch were 3 beds and was told they had gone too. I then asked how are you supposed to get one he replied you can book an appointment for the following weeks having gone on the site to make an appointment they were all booked up, why couldn't he of told me this in the first place as i wasted months waiting around, i think they may of tipped someone off when one was coming up, now having read the reviews i can see thay gleeson homes are a see they are a tin pot company with no customer service and im so glad i didnt buy one in the end.

Chris · 16 December 2019

★★★★★ 5/5

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A fantastic sales experience.

A fantastic sales experience.Mary looked after us throughout our journey to our new home at the pastures.

Bill · 25 January 2024

★★★★★ 1/5

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Believe the bad reviews

Me and my wife have bought a house at Kilner Park in Doncaster a few months ago.Before we bought the house the sale assistants seemed good and friendly, but as soon as you place deposit and several months later exchanged contracts the customer service goes down hill.After placing the deposit they said we’d keep you updated on the progress but this never happened we had to chase to get updates on the build of our house.After exchanging contracts they give you access to “myGleeson” from there you can submit questions or issues. We submitted a couple of queries a couple of months after moving in they responded but don’t really answer your query (think they should get into politics).The house itself is alright everything look good but some of the materials & fixtures seem cheap.Over all the house is fine, the customer service is not the best but I guess this is what you get when you use a cheap house developer.

Matthew · 20 November 2019

★★★★★ 1/5

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If I could give no stars would be…

If I could give no stars would be better2 years lived in our "home" waited for repair still waiting if we could go back I'd of not got the house! So nice to you get your money then the run! We are 1st time Byers. Wish we never. Still waiting for fixes to happen.....

Rachel · 27 September 2023

★★★★★ 5/5

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Brilliant experience

Brilliant experience. Diane my sales lady was lovely and answered any questions I had, also giving me honest advice regarding options choices. I’ve since referred my best friend who has now purchased a house with them too :)

Jessica · 4 March 2022

★★★★★ 5/5

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Excellent communication

Since buying our house in 2017, I have seen a huge improvement in the customer care at Gleeson Homes, especially in the last couple of weeks when i have had a couple of issues with a leak & a crack in my bathroom. I have had 2 visits from a lovely and very helpful man called Ged whilst having fantastic communication with a lady in the office called Kit. The portal that has now been put in place on the website is a quick and easy way to send a description and upload a photo of the defect. Thank you for your help.. Ashley

Ashley · 22 October 2019

★★★★★ 5/5

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Great experience

The lady at meadow walk couldn't do enough. She welcomed us with a big smile and explained everything with ease to make us have the best experience possible for choosing our new home.

Simon · 4 November 2024

★★★★★ 1/5

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Please please take note - GANGSTERS

Please please take note the sales people are all nicely nice but as soon as you have exchanged contracts the fun begins . Absolute gangsters even threatened me if I kept complaining about the issues . I'm 2 years in now and the biggest mistake ever was buying a Gleeson home I am happy to discuss issues with anyone and even the papers area welcome to contact me. I note they are building new homes in Spennymoor now and I feel sorry for anyone buying them

Aycliffe · 11 October 2019

★★★★★ 5/5

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Gleeson houses are affordable and quality

I like the quality and the affordable house I bought from Gleeson with their extra ordinary staff Jackie.

Kwadwo · 25 December 2023

★★★★★ 1/5

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Do you want be healthy?

Will you want be healthy? Avoid any business with them.They are very, very, very poor quality. You couldn't find all mistakes, neglected and intentional scams during the inspection. There are a lot of hidden mistakes even during usage of hauses are invisible. Few of mistakes are visible when warranty runs out and you are alone with mistakes. And them could be costly.They do not repair all complains. Only easy for to do. Gleeson hasn't obdusman and is not available independent negotiator. If you have any dispute with them, only in the court. I move in as first on estate and I have watching progress when hauses growed. You will not see that. Believe meIt was a worster spend money in my live.

Mr · 4 October 2019

★★★★★ 1/5

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Gleeson Homes Rosebank Liverpool

Moved into Gleeson homes Rosebank Liverpool in July been the worst time of our lives. So much stuff not completed I would be here forever trying to write it all down. Right now our lives feel ruined. The beautiful new build we where promised is nothing short of a home from hell. Uneven walls, wrong pipes, Ill fitting plugs, non working plugs, faulty electrics, half done plastering, vinyl floor cut short and bumpy, carpet miss laid and bumpy, windows doors bathrooms all not sealed properly, things we paid for not done, spent the first few months with a front door on what should of been our back door and when they finally fitted the right back door they ruined all the walls around it, let themselves into our hone and ripped our kitchen out without permission to get to a blocked drain and then when they re fitted our kitchen the cupboards left with holes and dints in huge hole is the wall so you can see insulation, broken extractor fans, cracks everywhere, bits of skirting missing, panels of the cupboards missing. We also had to fight for a path in front of our house as it wasn’t disability friendly (just covered with stones) as my partner has to sometimes use a wheelchair. Honestly I could go on but the list is endless. We new there would be snags but this is more than snags. The original building manager has been sacked because the state of all the houses in the site, and the amount of complaints he got (he had an awful attitude and couldn’t control his staff or his own temper) So now currently we have had to live in a dusty house as they have had to re-plaster and re paint everywhere and waiting for a new kitchen and honestly the dust is so thick. They wouldn’t accommodate us and just kept saying we will hoover even though the plasterer was saying that it wasn’t safe to be there because the dust will keep falling. All my lovely new and old belongings are ruined and all stuff is just dirty. The new plasterer and electrician have said our home looks like it was done by cow boy builders and it’s the worst they have ever seen. But honestly when you see these things in the media you never think it would happen to you. Our lives are currently ruined.

B · 13 September 2019

★★★★★ 1/5

Trustpilot

Second email to C.E.O. of Gleeson Homes

It is well over a week since I sent my second email of complaint to the C.E.O. of Gleeson Homes, and like the first, I have not had either an acknowledgement nor response. I fail to see why such a company is not bothered about feedback, good or bad, that is posted about it.I only hope that when I do eventually get the keys to my new home, that the finish of it is of a high standard due to the time it is taking them to build it. One can live in hope!!!!

Eugene · 26 June 2019

★★★★★ 1/5

Trustpilot

Be aware of extending completion dates.

I recently reserved a new Gleeson property on their Grimsby Development.Following this I decided to read some of the reviews that other purchasers had left on various media sites. At the time I thought some of the comments were a bit harsh, BUT HOW WRONG I WAS. In hindsight I ought to have read the reviews first.Once I had Exchanged Contacts for the property and paid my deposit, that's when the completion date of the property started getting extended. I sent a complaint email to the CEO but never received any response from it. I assume he receives that many he just ignores them or passes them on to someone else that does just the same. My advice to other prospective purchasers has to be get a firm completion date before parting with your money unless you are very flexible on your move-in date.

Eugene · 8 June 2019

★★★★★ 1/5

Trustpilot

Stay away

Stay away. I will not be dealing with this company again, I'm just glad I didn't go any further than the initial stages as that was enough stress. They put the prices up even after they have agreed an initial price with you, if that's the kind of management that's running Gleeson, I don't know what house quality can be expected and I'd rather not know, just be careful with your hard earned money with this company.

Nick · 27 July 2020

★★★★★ 5/5

Trustpilot

Going above and beyond to help out

Going above and beyond to help out. Excellent engagement with client,taking time to explain .

Memory · 11 February 2024

★★★★★ 1/5

Trustpilot

0*. If you value your money and time, do not buy from Gleesons

Problem after problem. Bought our home a year ago and had issues since completion. The reviews say it all

Very · 3 November 2023

★★★★★ 5/5

Trustpilot

Great help and advise

I recently went to the show houses in Middlestone meadows near Spennymoor the advisors called Jane she went out of her way to show me what houses are available at this time and general advice Regards Colin

Colin · 28 January 2022

★★★★★ 1/5

Trustpilot

Horrible company to work for

Horrible company to work for, the work load is gruelling, the pay is so low it’s offending. The site agents are all friends from people “above” you know what It means it’s them against you that’s how this company runs it’s sites and that is every single site! Your lucky to be paid what you are owed. Never ever again will I ever work for gleeson homes the industry would be a better place without them

Do · 9 July 2020