Trusted Agent profile · Knaresborough
★★★★★
55 reviews across 2 platforms
Boroughbridge Road, Knaresborough, HG5 0LZ
Space Homes's office in Knaresborough, at Boroughbridge Road, is rated 4.7 out of 5 across 55 reviews on two platforms, including 2 Google reviews rated 5.0.
Every review we hold for the Knaresborough office, from every platform, shown as written. First names only.
5/5
TrustpilotSue was very helpful explaining…
Sue was very helpful explaining everything in fine detail couldn’t of done eney more to help me choose my beautiful new home thank you to all the salespeople at castle Locke and Yorkshire Houseing
Thank you Stephen for leaving such a great review for the team! We hope you enjoy your new home :)
5/5
TrustpilotHad a viewing with space homes…
Had a viewing with space homes yesterday, they managed to fit us in last minute as we were extremely interested in a property! As we are first time buyers I was a little nervous but the lady(apologies I have forgotten her name) who showed us round was lovely and made us feel an ease she also explained everything to us in the simplest way and talked us through the next steps and show it all works which was extremely helpful! We are in a very early stage of buying but all the staff have been extremely helpful and quick! It’s also so nice to be working with people that are matching your excitement! Thank you so much for your help so far!
Hi Sophie. This is such a lovely review and we are so pleased you found your first home with us! Wishing you all the best :)
5/5
TrustpilotRosie and Katherine in Sales at…MOORFIELD GARDENS
Rosie and Katherine in Sales at Moorfield Gardens .
Hi Maria, thank you so much for taking the time to leave Space Homes a lovely 5* review. I have passed your comments on to Rosie and the rest of the team, who are thrilled that you are happy in your new home. We will look into the landscaping issues that you have raised in the feedback. Space Homes
1/5
TrustpilotLeft to Pay for Problems I Previously Reported
I would not recommend Space Homes based on my experience.
Hi Robert, Thank you for taking the time to leave your review. We are very sorry to hear that you are unhappy with aspects of your new home. We understand that you have been in contact with Sarah, our Sales Manager, and we are pleased that the remaining issues you have raised are now being addressed. Our team is committed to resolving these matters as quickly as possible and ensuring you receive the support you need. Should you have any further concerns or outstanding issues, please do not hesitate to contact Sarah directly, who will be happy to assist you. Space Homes
5/5
TrustpilotFriendly and very helpful …
Although moving home is an incredibly stressful process, Sue @ Cromwell Gardens made the whole process so much easier. Friendly, helpful and always there to help, even on her days off.
Thank you Penelope we are so happy our team made it as stress free as possible. We hope you settle into your new home!
5/5
TrustpilotOur experience with Space Homes has been fantastic!
Our experience with Space Homes has been absolutely brilliant!Excellent communication from the minute we enquired about our recently purchased property. Starting with Leanne & Millie, latterly Beth.A solicitor was recommended to us who is familiar with shared ownership properties. The process has taken 5 weeks from viewing the property to completion. Beth has reassured us every step of the way, always responsive to any questions we have raised and always a speedy response from all members of the team.We are currently in the process of moving in and so far highly delighted with our choice of home. Based on our experience we would definitely recommend Space Homes.
Thank you so much for your kind review! We are so happy you enjoyed the process and we wish you all the best in your new home!
4/5
Trustpilot⭐️⭐️⭐️⭐️ 4/5
⭐️⭐️⭐️⭐️ 4/5, Really happy with my new home, just let down by the turf
Hi David, thank you so much for your review. I have passed on your comments to the relevant team, and they will be in touch with you regarding the turf situation at your property. We are so pleased that you are happy with your home, and we hope that you are settling in well! Space Homes
5/5
TrustpilotSusan was really friendly and…
Susan was really friendly and knowledgeable, helped us put a reserve on our plot using the assisted move scheme.
Thank you for your lovely review, congratulations on your recent reservation!
5/5
TrustpilotAquick and simple process
Such a quick and simple process - everyone involved was helpful and answered any questions I had.
Thank you so much for leaving such a review Kaleb! We are so happy that you had a great experience buying from Space Homes and wish you all the best in your new home!
5/5
TrustpilotBeth has been a star!
Hi Craig, this is a lovely review thank you for sharing your experience with us! We are really pleased to hear that you have had a smooth and easy journey with Beth. Wishing you all the best in your new home :)
5/5
TrustpilotFriendly and helpful sales team.
I have recently purchased a plot at Broad Oak Farm and the process was so quick and easy! I have to say that Bethany, Sammy, Julie and Malina have been so so helpful. My emails and enquiries were answered prompt and always kept me updated with the process.
Thank you so much for leaving such a lovely review, we wish you all the best in your new home!
5/5
TrustpilotService
Beth from Space Homes really made the purchasing of my property a dream! Nothing was too much to ask and no question about the process was too silly. She put me incredibly at ease throughout and I would definitely recommend Space Homes.
Thank you so much Amy, we are so glad you had a great experience and we wish you all the best in your new home!
5/5
TrustpilotTook possession of our new home through…
Took possession of our new home through Space Homes on Friday 14th June 2024 and cannot praise the staff highly enough. They showed great patience and understanding during the process given our particular circumstances. Special praise has to go to Bethany Doyle and Julie Regan for their utter professionalism and warm hearted support during our journey.
Thank you Steven, it's great to hear such positive feedback and we wish you all the best in your new home, hoping you settle in nice and quickly!
5/5
TrustpilotI have been in my property for 5 weeks…
I have been in my property for 5 weeks now and I absolutely love it! It is finally starting to feel like a home for myself and my little girl. The whole process with space homes was so easy and straight forward.
Thank you for leaving such a nice review! Hope you are enjoying your new home :)
5/5
Trustpilotviewing experience
Excellent phone up for appointment got one straight away on the day.sue explained everything from the buying process to moving in.she was so polite and made me feel more comfortable about buying the property.the property was a very good standard the best i've seen for the money.
Hi Steven, thank you for your kind feedback! We are so happy you have had a great experience :)
5/5
TrustpilotGreat Staff
I had a wonderful experience during the shared ownership application process, thanks to the exceptional assistance from both Beth's. They were incredibly helpful, patient, and knowledgeable, making the entire process smooth and stress-free. Their professionalism and dedication truly stood out. I highly recommend working with them!
Thank you so much Tom! We are really pleased you had a stress free journey with us. We wish you all the best in your new home!
5/5
TrustpilotOur experience using Space Homes was…
Our experience using Space Homes was very good. Smooth , professional and very friendly to work with.
Thank you Carl, we hope you settle in well in your new home and we wish you all the best!
5/5
TrustpilotFrom enquiring 2 years ago when I saw…
From enquiring 2 years ago when I saw houses being built exactly where I wanted to live, to receiving our keys last week, we’re so happy and grateful to be in our beautiful new home.
Thank you so much for leaving such a lovely review! We're so pleased that you had a great experience with Beth & Sammy. Wishing you all the best in your new home :)
5/5
TrustpilotGreat home
Sue, & all her colleagues, have been so helpful. Communication has been swift & efficient, & the house itself is lovely! The whole process has been as pleasant & straightforward as it ever can be.
Thank you Jo! Lovely review and we are really pleased you've had a good experience with our team!
5/5
TrustpilotGreat sales consultant
Debs at the Ellerwood development made us feel so welcome yesterday. She spent considerable time with us, showing us round four available houses. We never felt pressured or rushed and it was a pleasure to be in her company.
Thank you Andrew! We are glad you had a nice day looking around our Ellerwood development with the help of Debs. Thanks for sharing :)
1/5
TrustpilotAbsolutely disgusting and disgraceful
Absolutely disgusting and disgraceful, first of all when thinking of buying, shared they make you use ALL of you money that you have to purchase the biggest share you can afford… which guess what? Leaves you with nothinggggg to make yourself a home after all of this, no money for starting out if you didn't already have furniture ect and carpets.Secondly ive been in over a year and a half, i have waited over 8 months for ky toilets flooring to he sealedBut now its passed a year they dont care. Ive also had an EMERGENCY which should have been cocered but guess what, they've also fobed me off with that also new leading to actual home damage and black mold, leaking into the kitchen from upstairs and guess who's now going to have to lay for that. I am fuming and sick of this disgraceful of a so called organisation/ company. They do nothing for anyone, only to grab your money at the beginning. They also refuse to look into outdoor issues even though its damaging the outer building.Ill ne glad when i can eventually move from this hell hole avoid at all costs!If you can get a mortgage for a outright buy, please do it! This has been hell
5/5
TrustpilotSue Lowe is great!
We’ve been to see Sue Lowe at Castle Locke Knaresborough a couple of times now to view different properties and she is great! Always working with a smile on her face and always has the answers to your questions.
Thank you for your kind feedback, we're so pleased you've enjoyed your experience so far! We hope you've been able to pick your home with us :)
5/5
TrustpilotReally great house
Really great house. Space Homes staff were always really helpful. Thank you!
We're pleased you enjoyed your buying experience with us, wishing you all the best!
5/5
TrustpilotWe came to view a home at the…
We came to view a home at the Linthwaite plot. The house was beautiful but unfortunately too far out for us to make a purchase.
Thank you for taking time to leave a lovely review Natasha! We hope to help you find your dream home in the near future :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Space Homes's Knaresborough office has 55 reviews across two platforms: 2 on Google, 53 on Trustpilot (across the whole business).
Space Homes Knaresborough is rated 4.7 out of 5 across all 55 reviews, and 5.0 out of 5 on Google from 2 reviews.
Space Homes Knaresborough, Boroughbridge Road, Knaresborough, HG5 0LZ.
