Space Homes Knaresborough reviews

★★★★★ 5/5

Trustpilot

We love our new home!

Back in November we decided to uproot from our home in Manchester and move back to Yorkshire. Space Homes have made our experience seamless - a huge mention to Claire, she's been an integral part of our journey, keeping us informed every step of the way which when you're moving home is honestly all you want. We absolutely love our new house & can't wait to start making it into our home - thank you Claire & The Space Homes team

Kelly · 22 March 2026

★★★★★ 5/5

Trustpilot

Millie made my experience with space…

Millie made my experience with space homes honestly so easy, she has been absolutely amazing from day one. Constantly contacting me with updates, so helpful throughout and absolutely amazing on the walk around/hand over process. Thank you so much to space homes but especially Millie. An asset to your team at Space Homes!

Paige · 28 August 2026

★★★★★ 5/5

Trustpilot

Thank you!!

Sammy and Millie were amazing from start to finish while I was buying my home. They kept everything clear, stayed on top of every detail, and were always there when I had questions (and I had a lot). They made the whole process feel way easier and way less stressful than I expected. I’m so grateful for their help and would definitely recommend them to anyone looking to move!

Viktoria · 29 October 2025

★★★★★ 5/5

Trustpilot

Susan Lowe

From the moment we first looked at our new home, to then putting in the offer alongside multiple visits and finally completion - Susan Lowe has been brilliant. Super customer service, knowledgable so all in all a very smooth fast process to get us in for our deadline before xmas. Thankyou- we love our new home. X

Kathryn · 8 January 2026

★★★★★ 5/5

Trustpilot

Excellent Service

We just completed on our house at Broad Oak Farm. Our application and experience were not 100% straightforward for personal reasons, and the team were so supportive through the whole process. Beth and Sammie were such a pleasure to work with during this process, and I really felt like they were rooting for us. Julie, who took us through our first viewing of multiple plots, and then did a house demo with us, was also lovely and patient as we asked to see multiple homes our first time on the development. Our initial experience with the team was definitely one of the reasons we wanted to get a home on this development. We're also in love with our new home and so exited to start our new home ownership adventure!

Meghan · 24 March 2025

★★★★★ 5/5

Trustpilot

Space have been great and were really…

Space have been great and were really understanding of my circumstances. I found them very flexible, especially Millie, she was really accommodating with all my extra questions and requests.

Greg · 22 April 2026

★★★★★ 5/5

Trustpilot

I am currently purchasing a home with…

I am currently purchasing a home with Space Homes, and the experience has been fantastic right from the start. Bethany Doyle is amazing. I am honoured to have a caring, kind, understanding, pro -active and a lovely person looking after me. I truly believe if there are awards or bonuses to be given, she should be number one. She has always answered my questions and provided me with clear information every step of the way. Nothing is too much trouble for her. I was worried about purchasing a shared ownership, but Beth has been patient, understanding and has helped me every step of the way. She goes above and beyond her role, she is very patient and helpful. I would highly recommend Space Homes their professionalism and their dedication truly stands out.

Shanaz · 28 October 2024

★★★★★ 5/5

Trustpilot

I’d definitely recommend Space Homes…

I’d definitely recommend Space Homes and especially Katherine, who handled our sale. She kept us in the loop the whole way through and was always quick to respond to any questions we had. Nothing was too much trouble, and she really helped make the whole process feel smooth and stress-free. Great service from start to finish!

Alex · 7 August 2025

★★★★★ 5/5

Trustpilot

I had a best experience purchasing my…

I had a best experience purchasing my home .I want to say thank you to all the members of at Spacehomes but more especially Katherine she was amazing went out of her way to help me find the key. Really appreciate it. I will highly recommend.

Linda · 19 October 2025

★★★★★ 5/5

Trustpilot

Currently on a journey with Space Homes…

We are currently in the process of buying a Shared ownership property with Space Homes. It’s refreshing to see a company that value you as a human being and not a number. Space Homes have been very accommodating and understanding to our situation. We would like to also give a huge shout out to Bethany Doyle who is currently our Sales Officer. We feel so lucky to have her. From the start of this process Bethany has been absolutely fantastic, she is so lovely, pro active and understanding. She always keeps us up-to date and she generally cares about you. We truly believe she is an asset to Space Homes. Thank you Bethany for all you help so far we really appreciate this on our journey with Space Homes. Thank you 😊

Claire · 15 August 2024

★★★★★ 5/5

Trustpilot

Space homes have been a pleasure to…

Space homes have been a pleasure to deal with, it’s been a rollercoaster ride buying our new home and Sue & Millie (also sales manager Sarah) have been amazing throughout even with the ups and downs. Sue the sales representative at Cromwell Gardens is brilliant at her job, she replies promptly to the never ending emails, she’s always welcoming and polite, we can’t thank her enough for the help she has given us throughout the buying process. She has made our move much easier and much less stressful having her on hand to help every step of the way! She goes above and beyond to ensure things are compete and correct. Thankyou all for all the help hard work and making our dream home move happen. Leanne & Will

Leanne · 1 August 2024

★★★★★ 5/5

Trustpilot

Fantastic Process of with Space Homes

Since beginning the search for our new home in April 2024, both Mel and Sue have been incredibly helpful. Mel welcomed us to the Castle Locke estate in Knaresborough with a warm smile: nothing was too much to ask; she was extremely welcoming and knowledgeable; she told us everything we needed to know. After deciding to go ahead with a purchase, Sue has been a real professional and has made what could have been a stressful process significantly less stressful with her organisation, communication and good-humour. Thank you, Mel and Sue for being so accommodating and supportive. We love our new home at the Castle Locke estate in Knaresborough!

Emily · 29 July 2024

★★★★★ 5/5

Trustpilot

Purchase at Castle Locke with Sue

I recently had the pleasure of purchasing a shared ownership property from Space Homes with the exceptional assistance of Sue Lowe. From start to finish, Sue was a beacon of kindness and professionalism. Her attention to detail was impeccable, ensuring that every aspect of the process was handled with precision and care. Sue's extensive knowledge of the market was evident, and her efficiency made the entire experience seamless and stress-free. I couldn't be happier with the service she provided and highly recommend Sue to anyone looking for a top-notch home Sales Consultant Thank you, Sue, for making my first home-buying journey so enjoyable!

Phillipa · 15 July 2024

★★★★★ 5/5

Trustpilot

Great experience so far!!

We are currently in the process of purchasing a house with the assistance of Sue Lowe, and we couldn't be happier with the experience. Sue has been incredibly kind and helpful throughout the entire process. She took the time to understand our needs and preferences, and she showed us a variety of properties that matched our interests perfectly. Her knowledge of the market and attention to detail made us feel confident in our decisions. Sue's professionalism and dedication have truly made this experience enjoyable and stress-free. We highly recommend her to anyone looking to buy a home!

Heidi · 6 July 2024

★★★★★ 5/5

Trustpilot

Great experience at Ellerwood Skipton

We first contacted Space regarding Alders development but after communicating for a while realised we were talking about different properties, wasn't easy with the remote sales team. We went to meet Claire from initial meeting was super friendly and really helpful the Ellerwood development is also better located and more central. We were able to get this moving and having already gathered information for the other site so from initial visit to completion it was 6 weeks but our timescale. Efficient service and guidance all way through. Big thanks to Claire and the support team.

Paul · 9 June 2024

★★★★★ 5/5

Trustpilot

Amazing from start to finish ......

Amazing from start to finish ......After aa previous purchase having to be halted I went to see sue at space homes and i'm so glad I did. What a credit to the company, she has helped me from start to finish and explained everything in depth. She has helped me purchase a house I was worried was out of my reach as i'm self employed everything is 10x more difficult that a standard house purchase. Sue has been nothing but patient, helpful, informative and kind and I cant thank her enough. Nothing has been too much of an ask and communication has always been fabulous. I would highly recommend space homes and the Cromwell gardens development. Huge thank you to sue who has been so helpful and kept me updated every step of the way.

Sian · 6 June 2024

★★★★★ 2/5

Trustpilot

Don’t buy a house on a council estate!

The quality of the homes is okay. There were a lot of snags which I would have struggled to get corrected had it not been for having a relative good at DIY! The shared ownership scheme is fantastic for those who cannot immediately afford to buy outright but want to own their own home.However, purchasing a property from Space Homes has turned into a council estate nightmare.Old furniture and scrap metal cars dumped in front gardens, weeds left to grow out of control, back gardens used as junkyards. Select residents of the rental properties do not look after them properly and it lets the whole site down. This is antisocial behaviour. It isn’t fair on those who have bought their properties and take good care and pride in their presentation. I fear I will not be able to sell my property when the time comes (probably sooner than I would have liked due to this). Who wants to buy a house on a council estate? Over the 2 years since the building work was completed, no one has been to sweep to the roads or pull any weeds, despite us all paying a monthly fee for site maintenance. The roads are covered in dirt and debris, and the weeds are so bad they are pulling up the paving bricks. I have complained about this on numerous occasions to Space Homes and Yorkshire Housing, sending photos as evidence, and nothing has been done. It could devalue the owned/part-owned properties if the site is continued to be neglected and no action is taken. If I had my time again, I wouldn’t buy from Space Homes. I would advise anyone to purchase from a full ownership developer. Whilst all larger developers have to have some social housing, they usually have the owned/part-owned properties in the main of the site, and the social housing is separate i.e. at the back of the site/on the outskirts. Space Homes have chosen a layout whereby social housing is dotted all around the site, so some are immediately as you turn into the street, and due to lack of care from the owners they are a real eyesore. Space Homes claim that those in the rentals are checked to make sure the properties are being looked after. This clearly does not happen.

Kate · 15 May 2024

★★★★★ 5/5

Trustpilot

Great experience!

We have had a fantastic experience with the Cromwell Gardens development so far. We originally booked an appointment with Sue to view a two bed property, she was super informative and absolutely lovely. So lovely in fact that we have ended up reserving the three bed she suggested we view! We can’t wait to move in and Sue has made the experience of buying our first home a wonderful one. We can’t thank/ recommend Sue enough!

Isabella · 18 May 2024

★★★★★ 5/5

Trustpilot

I bought a shared ownership property on…

I bought a shared ownership property on Highfield Manor Huddersfield. There have been some snagging issues, thats to be expected but Harron have been less than helpful. The communication and support I’ve had from Ellie (Suter) in the Customer Aftercare Team has been first class. Her patience and persistence has resolved all my issues. Thank you Ellie, you’re a credit to Space Homes. Good luck with your next chapter.

Joanne · 29 April 2024

★★★★★ 5/5

Trustpilot

Amazing experience

Sue Guppy at Space Homes was fantastic to deal with from the start. Sue has been really helpful throughout the purchase of the property, explaining the process and generally just being a really plain talking, no nonsense sales person who is really likeable and feels like I’ve made a friend although I’m sure she’ll be glad to see the back of me 🤣.

Mrs · 30 May 2024

★★★★★ 5/5

Trustpilot

Highly recommend

A fantastic experience of buying a new build. Sue Lowe has been a pleasure to deal with at Castle Locke and we are delighted with our fabulous new home. Highly recommend

Lindsay · 8 June 2025

★★★★★ 3/5

Trustpilot

Be careful !!!

Excellent team and especially Sue Lowe has been very helpful when we reserved our new home at their West Park development.While the sales team were spot on, the aftercare is a real problem , so please be careful .a) Customer service is appalling .b) Turnaround time to fix a problem after it is reported is 28 days .. and the contractors do a bodge job , so please report back if your are not happy with the job.c) Make sure all issues are fixed with in the warranty period, else they will wash off their hands, I am still chasing them to fix 2 major issues since we have moved in to the property .Please guys make sure every defect is reported on an email with pictures and chase them until it is sorted.All resolved in January 2024, thank you

Vijay · 25 April 2024

★★★★★ 4/5

Trustpilot

Very friendly and helpful throughout…

Very friendly and helpful throughout the reservation process, we dealt with Millie throughout the reservation process and nothing was too much trouble for her. Beth helped with the sale process and was also helpful and kept us up to date throughout the sales process.

Kayleigh · 17 June 2024

★★★★★ 5/5

Trustpilot

Officially just bought a house using Space Homes

Officially just bought a house using Space Homes and they were absolutely brilliant! They always answered the phone when I needed them, and always got back to me the same day. Would highly recommended especially for first time buyers.

Ellie-May · 12 February 2026