Every review we hold for the Knaresborough office, from every platform, shown as written. First names only.
★★★★★ 1/5
FacebookI would never recommend this Company to let a property out. Emma Kerrywood Head of Lettings washes her hands of landlords with crooks which have gained access to landlords homes due to the poor referencing undertaken by Homelet, the company Dacre Son & Hartley use to reference tenants. Use at your peril.
Loretta · 2 August 2019
Agent replied
We are very disappointed to hear your feedback whilst letting your property with us. We pride ourselves on delivering the highest service to our customers and we are confident in the service that Homelet provides. As you know the letting of your property was on a let only agreement with Dacres and the checks were done some time ago with problems arising after the initial tenancy period. Your tenant passed these necessary reference checks. As soon as we were made aware of your concerns regarding the tenant, we raised your complaint with Homelet who investigated and found no issues with the checks they had processed. Our Head of Residential Lettings and Property Management has been in regular contact with yourself and has twice arranged to meet with you to discuss your concerns. If you wish to meet and discuss this in person please do not hesitate to contact us.
★★★★★ 5/5
GoogleHighly recommended - Harriet helped us secure our new family home.
She was attentive , great communication and supportive during the full process
Highly recommended!
A · 25 March 2025
★★★★★ 1/5
FacebookWe began the process of purchasing a house in Yeadon and had a full building survey done. Unfortunately it flagged serious damp issues deep throughout the entire gable wall and basement. The sellers actually had numerous portable heaters plugged into the basement when he visited to try to dry out the walls. We shared the entire survey with Dacres at their request and weren't happy with the offer to review the price as the scale of work needed was massive. When we walked away the agent confirmed he was disappointed but could completely understand having looked at the survey results. Well low and behold it was shortly on the market for the same price. A couple of months later another sale fell through, undoubtedly after the buyers also paid hundreds for a survey this agency already held. The property has now sold for the original asking price, needing tens of thousands of pounds of building repair work, and this company deliberately concealed that information for profit. I don't know how their behaviour is legal. I'd strongly recommend paying the extra money for a full building survey if you're buying from here. Who knows what they're not telling you.
Laura · 19 July 2020
★★★★★ 5/5
GoogleJust wanted to say a big THANK YOU, especially to Anita for your help and support with the purchase of our lovely new home. We love it! We would definitely recommend Dacre Son & Hartley 100%
Janet · 29 July 2022
Agent replied
Thank you for your recommendation and for taking the time to leave such a wonderful review for our Knaresborough team!
★★★★★ 5/5
GoogleVery professional, easy to talk to I would recommend them to anyone.
Micky · 22 December 2023
Agent replied · 21 March 2024
Thank you so much for your recommendation and 5 star review!
★★★★★ 5/5
GoogleExcellent service provided
William · 13 April 2024
Agent replied · 21 March 2024
Thank you for your 5 star review!
★★★★★ 5/5
GoogleThe whole team were so helpful, and got us over the line. Would use Dacre again. Thank you.
Michelle · 31 March 2023
Agent replied · 29 July 2023
Thank you for your lovely review! We are please you were happy with the service and we would be more than happy to help you again in the future.
★★★★★ 4/5
GoogleWebsite easy to use and presented the houses I wanted to view once the filters had been placed on
Mike's · 11 January 2023
Agent replied · 10 December 2024
That's great to hear, thank you for providing this feedback. We're glad you had a great online experience.
★★★★★ 5/5
GoogleWe will recommend this caring and professional team as absolutely first rate. Despite several unexpected twists and turns we were assisted from beginning to end by people who knew their job and really wanted the customer experience to be as smooth as possible. Well done and thank you so much 😊! …
Mike · 12 November 2022
★★★★★ 1/5
FacebookLet down by last minute effective cancellation of valuation due to Dacres double booking and not really given another option. Could not recommend.
Steve · 10 July 2021
Agent replied · 30 September 2023
Do you need help in trading Forex, NFT, BITCOIN, and other stock exchange? then Mrs. EVELYN JOSHUA is the right answer. Apparently, she is the secret to my newly acclaimed success in Forex trading and Binary options. I recommend her for a life-changing experience trading, for anyone who needs help.
If you need a trustworthy and reliable account manager, mentorship, and guilds for trading, Mrs. EVELYN JOSHUA is the one you require. She can help you acquire a profit of as much as $6,500 weekly with a little investment of $500. Profits depend on the invested amount. She is 100% legit. God bless you Mrs EVELYN for your kind work in my life and the life of others. I will always share your testimony as tested and trusted...
Contact her Via
WhatsApp:+1(804)391-9232
E-mail:evelynjoshua24trades@gmail.com
★★★★★ 1/5
GoogleI had to chase them for everything. Not a word of thanks from them for purchasing a property through them. Shocking.
Guy · 23 December 2020
Agent replied
We are sorry to hear this feedback. Please do not hesitate to contact us on 01423 864126 if you wish to discuss any issues further. Best wishes Dacres Knaresborough
★★★★★ 1/5
FacebookI used dacres to sell my house. My solicitor paid their bill the day it was provided but I was shocked to receive intimidating emails from them threatening legal action because THEY had fraudulently forgotten/did not add the VAT. I lost money getting funds from long term investments because of their incompetence.
Mark · 24 November 2020
★★★★★ 5/5
GoogleGood service prompt and efficient throughout.
Richard · 16 May 2022
Agent replied
Thank you for taking the time to leave this five star review for our Knaresborough team. We are delighted you were so happy with the service!
★★★★★ 5/5
GoogleThey sold us our house cause they showed it to us with out request.
Armisis · 28 January 2020
Agent replied
Thank you for this lovely five star review!
★★★★★ 5/5
GoogleRating only, no written review.
Jason · 22 July 2026
Agent replied · 22 August 2026
Thank you very much for your 5 star review, it's much appreciated.
★★★★★ 5/5
FacebookQuick and relevant service, good at keeping us upto date with progress of selling our house. Would recommend
Susan · 23 November 2018
★★★★★ 1/5
FacebookBad communication, false advertising.
Tracie · 3 May 2021
★★★★★ 1/5
FacebookBad communication, false advertising.
Tracey · 23 April 2021
★★★★★ 5/5
Facebooka friendly service and most helpful
Bob · 10 May 2020
★★★★★ 5/5
GoogleRating only, no written review.
Hilary · 30 April 2023
Agent replied · 29 July 2023
Thank you for your 5 star review!
★★★★★ 1/5
GoogleNot used
Sandra · 12 March 2022
Agent replied
Hello Sandra. We have checked our database and don't have your details on our system at Knaresborough. Please could you contact us directly so we can get more details in order to discuss further and resolve any issues you may have. Many thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
