Every review we hold for the Kirkham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service from Mi Home. The stressful process of purchasing my first home was made significantly easier thanks to the support of the estate agents, particularly Lisa. Communication was consistently prompt, clear, and reliable throughout. Although there were a few challenges along the way (none of which were the fault of the estate agents), I felt well supported at every stage of the process. Thank you to the team at Mi Home, I would highly recommend them to anyone looking to purchase a home.
James · 14 February 2026
Agent replied · 14 April 2026
Thank you so much for the wonderful review
★★★★★ 5/5
GoogleWe had a really good experience selling our property with MiHome. All of the team were friendly, helpful and professional. Rachael was brilliant and her experience and knowledge gave us confidence in her suggested asking price. The lovely photos and description showed our home in a realistic and positive light. We had three viewings and two offers. Nothing was too much trouble for the team - they helped us when we had a slight issue with the house we were buying even though it was out of their area! We would absolutely recommend them to anyone.
Clair · 12 April 2026
★★★★★ 5/5
GoogleThank you to all the team at MiHome, they found a buyer for our property very quickly. Everyone we dealt with were very helpful and polite.
A special thank you to Lisa, nothing was to much trouble for her. She always kept us updated and responded to our queries quickly.
We will definitely not hesitate in recommending them.
Sharon · 14 January 2026
Agent replied · 14 April 2026
Thank you so much for this wonderful review! It's much appreciated
★★★★★ 5/5
GoogleWe completed on our sale and purchase last week with Mi Homes and would highly reccomend!
We had a bit of a slow start with our sale but once the right buyer came along it was a quick and smooth process!
Thank you so much to Lisa, Holly, Rachael, Joseph & Iain
Hannah · 14 February 2026
Agent replied · 14 April 2026
Thank you so much for the lovely review!
★★★★★ 5/5
GoogleFrom putting our house on the market, to selling and buying our new home, the team at Mi Homes were brilliant. Their knowledge of the houses we looked at was first class, any questions they didn't know, they found out and told us the answer. The photos taken always showed the house we sold in its best possible light.
Greg · 14 December 2025
Agent replied · 14 April 2026
Thank you so much for the lovely review! It was a pleasure dealing with your sale and purchase. See you around!
★★★★★ 5/5
GoogleI would highly recommend Mi Home to anyone. This is the second time we have sold our home with them and wouldn't hesitate to use them again. Lisa went above and beyond to help us through what proved to be quite a difficult move! Many thanks to Lisa and the rest of the team. Jayne and Stuart
Jayne · 14 November 2025
Agent replied · 14 April 2026
Thank you so much for the wonderful review Jayne!
★★★★★ 5/5
GoogleWe feel incredibly lucky to have had Mi Home by our side throughout both the sale of our home and the purchase of our new one. Rachael, Lisa and the team are always easy to get hold of, super helpful, and just genuinely lovely to deal with. …
Sam · 14 December 2025
Agent replied · 14 April 2026
Thank you so much for this wonderful review. We are so pleased that everything worked out. Its been a pleasure dealing with your sale and purchase. We hope you settle well into your new home
★★★★★ 5/5
GoogleMi have been fantastic from start to completion. The whole process was really smooth, and they kept me updated throughout. Lisa was attentive and communicated clearly between myself and the buyer. I would definitely recommend them.
Paul · 14 February 2026
Agent replied · 14 April 2026
Thank you so much for the lovely review
★★★★★ 5/5
GoogleI highly recommend Mi Homes in Kirkham for their excellent service and quality work. Lisa Mower made the entire process seamless and efficient. She was professional, kept us updated promptly, and responded quickly to all our queries. Many thanks to Mi Homes and Lisa for their outstanding support!
Hanumantha · 14 October 2025
Agent replied · 14 April 2026
Thank you so much for the kind review Rao!
★★★★★ 1/5
GoogleAppalling customer service. The agents were disorganised, passing us from one agent to the other, after making an offer, keeping us hanging on whilst they contacted another buyer that had been interested weeks ago and having the other buyer Gazumping us, they made excuses when we contacted them. The whole process felt manipulative and unethical. Felt like a game this is peoples life’s what you are dealing with. Would not recommend Mi homes kirkham. Definitely Avoiding looking at other houses that are up with thus company..
DC · 14 February 2026
Agent replied · 14 April 2026
Hello, I'm really sorry to hear your comments following your recent viewing with us. My colleague and I dealt personally with your offer so I am fully aware of what happened. I have to clarify that we did not contact another buyer in order to gazump you. That isn't something we would ever want to get into. We pride ourselves on our integrity and great customer service. We treat any viewers/buyers/sellers/tenants/landlords with an honest, clear and fair service. I fully understand, empathise and agree that is really upsetting when you make an offer on a property that you have fallen in love with and someone else comes in with higher offer and in a much more progressed, stronger buying position. In this case, a buyer who viewed the property weeks earlier contacted us with an offer just hours after your offer had been agreed - we are obligated to present any and all offers to our sellers for their consideration no matter what stage any offer is at right up until exchange - this isn't us actively trying to sell the property to someone else - it's simply something we legally have to adhere to under the Estate Agents Act 1979. I know this is disappointing and I'm really sorry your experience of finding a house didn't work out on this occasion. If anything changes with the current sale or if we get anything similar coming up we will contact you. I'm glad to see you have other viewings booked in with us and I hope you find your dream home soon. I wish you all the very best with your search. Best regards, Rachael - Branch Manager
★★★★★ 5/5
GoogleI would highly recommend Mi Home, Lisa, Jo and Rachel have all been amazing. Jo was amazing from the minute we first met him nothing was ever to much trouble for him. Lisa and Rachel were amazing. Lisa would always try to make herself …
Simon · 14 October 2025
Agent replied · 14 April 2026
Thank you so much for the review Simon!
★★★★★ 5/5
GoogleEveryone at MiHome were very professional and helpful throughout the entire process. A special shout out to Lisa for always being positive and upbeat even when the prossess the everything and the kitchen sink at us …
Kirk · 14 December 2025
Agent replied · 14 April 2026
Thank you so much for the lovely review! We hope you are settling well into your new home
★★★★★ 1/5
GoogleIf I could leave zero stars, I would. This was some of the worst customer service I’ve ever experienced, with a serious lack of communication throughout. Special mention to Iain, whose response when I made an offer was, “Well, we’ll put it …
Chelsea · 14 October 2025
Agent replied · 14 April 2026
Hi Chelsea, I'm really sorry to read your review. We know its very frustrating when a property has multiple bids and ends up at 'best and final' offers - whilst I'm confident we made it clear throughout that there were higher offers than … More
★★★★★ 5/5
GoogleCan't praise mi homes in Kirkham enough. Even our solicitor had nothing but praise from them. With our sale, they offered reasonable advise at what price to market our house. They were then able to negotiate with buyers the best price. When a sale was agreed, they kept us updated on a regular basis, on how the sale was going. Lisa and the team were friendly and didn't appear to mind us popping into the shop for updates, nothing was too much trouble. Highly reconmended.
Shirley · 10 September 2023
Agent replied · 26 November 2023
Thank you for your lovely review Shirley.
★★★★★ 5/5
GoogleLisa and the team at MiHome were superb from start to finish…. Accommodating my visits to the house (and there were several!) …
Lindsay · 14 December 2025
Agent replied · 14 April 2026
Thanks so much for this lovely review Lindsay - it really means a lot to them team. We hope you settle well into your new home
★★★★★ 5/5
FacebookWe have recently bought a home through Mi Home’s & we highly recommend Lisa for her wonderful service!
Lisa was at the end of the phone throughout the whole journey, went out of her way to organise viewings with us & really helped to get us into the property as soon as possible. No question was a problem & she helped wherever possible as first time buyers!
Thank you again Lisa!
Freya · 5 June 2025
★★★★★ 5/5
GoogleI have recommended mi-home to family, friends and acquaintances following my search and subsequent purchase of one of their properties for sale. They have patiently arranged viewings of several properties and struck the exact balance of professionalism and approachability that both buyers and sellers relate to. Lisa and the team are to be congratulated and it is no wonder they continue to thrive and play an active role in tbe Kirkham community. I couldn’t be happier with their efforts.
Helen · 5 July 2023
Agent replied · 6 July 2023
Thank you Helen for your very kind review you have left us.
we wish you all the best of luck in your new home.
★★★★★ 5/5
GooglePurchased my first house through Mi Home and the service throughout the process was excellent. Lisa was in frequent contact throughout the process to keep me updated, and also helped chase my conveyancer when things slowed down. This really helped keep the process moving forward and get things over the line. Thank you Lisa and Mi Home 🙂 …
Stephen · 12 August 2024
Agent replied · 24 October 2024
Thanks for your lovely review Stephen
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️ Outstanding Support from Lisa Mower at M/I Homes!
We cannot thank Lisa Mower enough for her incredible dedication and …
Scott · 14 November 2025
Agent replied · 14 April 2026
Thank you for the wonderful review Scott! We hope you are settling in well to your new home.
★★★★★ 5/5
GoogleThe staff at the Kirkham branch have been wonderful. Predominantly we dealt with the same person which was great for continuity. When occasionally liaising with other members of their team, they maintained high professional standards in an approachable and polite manner at all times. As it was the first time we sold a property we had plenty of questions. These were all managed in a timely fashion whether in person, on the phone or via e-mail. They responded with your preferred method of communication. MI HOME staff were very considerate when arranging viewings around our work schedules and the arrival of a new baby. This was very much appreciated. Lisa and Rachael provided further solid support when we were struggling with our solicitors. Their vast amount of experience and underpinning knowledge was evident and installed further confidence to use their services again should we require them. If you’ve had a negative experience in the past I hope this encourages you to chose MI HOME estate agents. They care and go the extra mile. Thanks again folks and have a lovely Christmas.
Zoe · 30 December 2024
★★★★★ 5/5
GoogleMelissa was responsive and helpful during her service of finding the right tenants to rent our house. She listened to my needs and wants and matched them in speedy time. Thanks Melissa x
Modas · 14 March 2026
★★★★★ 5/5
GoogleJust bought my first home with mi homes and the service we received was second to none! Lisa has been amazing from start to finish was always on hand when I needed her and kept me upto date with everything nothing was ever a problem. Took us a little while but we got there in the end thank you to Lisa and the team! Highly recommend mi homes one of the best estate agents we have dealt with
Karen · 31 October 2024
★★★★★ 5/5
GoogleI have just sold my home with Mi Home and I would highly recommended. From start to finish, everyone I dealt with was so helpful, nice and professional!
Lisa was fantastic with answering any questions and keeping me updated throughout. I would definitely use them again!
Beth · 1 October 2024
Agent replied · 24 October 2024
Thanks for your lovely review Beth!
★★★★★ 5/5
GoogleCouldn't recommend mi home enough
They are always happy to help and really kept us informed through the entire process via email and telephone
Just wanted to say a special thanks to Lisa made the entire process less stressful
Thanks again
Will · 1 October 2024
Agent replied · 24 October 2024
Thank you so much for your kind review Will! We hope you settle well into your new home!
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