5/5
FacebookI cant thank the lettings team enough for their recent service, it was excellent. they were helpfull, friendly, efficient and professional. I will highly recommend Delmour. 😊
Trusted Agent profile · Kirkcaldy
Delmor Estate Agents Kirkcaldy reviews
★★★★★
103 reviews across 4 platforms
17 Whytescauseway, Kirkcaldy, KY1 1XF, KY1 1XF
Part of Delmor Estate Agents, see every office.
Delmor Estate Agents's office in Kirkcaldy, at 17 Whytescauseway, is rated 3.9 out of 5 across 103 reviews on four platforms, including 78 Google reviews rated 4.0.
78
Reviews on Google
This office
17
Reviews on Facebook
Business-wide
1
Reviews on Yell
This office
7
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the Kirkcaldy office, from every platform, shown as written. First names only.
Facebook1/5
GoogleI asked Delmor to come and view my property for selling. The agent let himself into my house and quite rudely pointed out that my house was ok and he thought he could sell it. I gave him my ballpark estimation of it's value, the agent laughed and said I was dreaming and at least £100,000 too high. He started his sales pitch but I told him I would like to ask another agency to value my house. I ended up using Slater Hogg, my house was sold within a week for more than the asking price. The Delmor agent I believe was the owner of Delmor, he was dressed like a spiv, spoke like a chancer with no manners, I'm stunned they get business in Fife with this attitude. Not a good experience.NegativeProfessionalism
5/5
GoogleProvides exceptional professional service, their expertise in the local market and dedication to customer satisfaction make them stand out. Communication is prompt and transparent, and they handle every aspect of the rental process with professionalism and efficiency. Highly recommended for landlords seeking a stress-free experience.
5/5
GoogleWould recommend the Kirkcaldy branch especially Janette the manager in Lettings, always goes out her way to help as much as possible. Thanks team for all your hard work
1/5
FacebookFrom a start to finish I found Delmor rude, they don’t listen, and will try and take your deposit for the stupidest things eg indentations on the carpet caused by furniture. Be very weary if you rent from Delmor!!
Agent replied · 27 November 2025
I had same problem with them mate. Horrible for getting you’re deposit back.
5/5
GoogleThank you to Ann for her excellent customer service earlier. Going above and beyond to help me see a property at short notice.PositiveResponsiveness
2/5
GoogleI have lived in a flat i rented through Delmor Estate Agent Kirkcaldy, and wouldn't recommend them, they do not look after their tenants, they do look after the Landlords though, I have had loads of problems in this flat, have had the windows fixed to stop drafts, but the most needed one has not been fixed i.e. Dampness in the bedroom, and I have asthma, it has caused me no end of problems, I am moving out at the end of this month and hopefully my health will improve, I am 70 years old and last year has been the most difficult year for me, but they don't care . I hope the new law about to come into force fines the estate agents, in the new law coming out the estate agents are being held responsible for repairs not being done and I hope this helps future tenants.
5/5
GoogleI recently bought a property through Delmor and the service I received from all the girls in the office was just amazing. I could only view the property at the weekend and even though their diary was full, one of the team did a viewing on their day off. They genuinely care about their clients and it really shows. A very easy 5 stars from me!PositiveResponsiveness, Quality, Professionalism, Value
5/5
FacebookJust want to say a massive thank you for the team at delmor for making our selling and buying a very relaxing time. you sure do put all your effort and time in, and go over the 100%. would highly recommend - thanks again :)
Agent replied · 22 June 2026
Thank you for your lovely feedback and congratulations on your new home 😀
5/5
GoogleBrilliant agents ,,,professional helpfull and fun 😁. Definitely recommend …
5/5
FacebookWhat a team! I used Delmor to sell my property previously and they sold it well above what other estate agents were suggesting that I put it on the market for. Similarly I have had dealings with the team recently and found that they all go above and beyond what you would expect from an estate agent. I wouldn't hesitate to contact Delmor again in the future. Thank you for all your help! Gregor
5/5
GoogleAndrew & his team provide a first class end to end property sale service, which is bespoke & tailored to the seller, rather than just an out of the box type service. From my initial meeting, I felt the sale of my house would be managed in line with my expectations. I wasn’t disappointed. Thank you 😊.PositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotTruly terrible
Save yourself a load of heartache and avoid this bunch of amateurs. I tried to sell a property with them and after they left my property unlocked not once but twice (they were handling viewings on my behalf) the managing director called me liar and suggested that I didn't know how to lock my own front door. Zero stars.
1/5
Googlestaff are useless no social skills spoke to someone called Claire and it was like pulling hens teeth , very rude and never even said goodbye just put the phone down
Agent replied · 24 October 2024
Hi Alan, I am the Owner of the Kirkcaldy office, please call me to discuss 07779888834, Andrew Watt. Having reviewed our call logs, we cannot find any record of your call.
1/5
TrustpilotPoor Property Management
Failed to issue a notice to the tenant to implement a tenant rent increase (it recommended) despite undertaking to do so. Despite repeated attempts over 3 months not resolved resulting in financial loss to us. Has now ceased communications with us.
5/5
GoogleWe use Delmor as agents for several of our tenancies, the team are excellent and always happy with any queries regards future property potential rentals before buying. The sales team are also 1st class having viewed n bought a few properties through them also . All are an asset to Andrew
5/5
GoogleWould highly recommend staff at Delmour Kirkcaldy branch. Have recently dealt with the team dealing with the lettings side of the business, their customer service and professionalism was excellent..so helpful and efficient. I am delighted I chose them.
5/5
FacebookPicked up the keys to my first flat with no needing to wait about or anything. Very hapoy to have bought from them
Agent replied · 27 November 2025
Wishing you lots of happiness and parties in your first flat 🎉
5/5
GoogleGreat company and great service. When it come to property they know the A to Z and the rest.
Agent replied · 24 October 2024
Hi Gary, many thanks for your kind feedback, I will pass your comments onto the team. Kind regards, Andrew Watt
4/5
GoogleAs a buyer and compared to other Fife estate agents, I've found them to be generally excellent! Definitely use again.
Agent replied · 24 October 2024
Hi Meg, thanks for your feedback, I will pass your comments into the team. If we can be of any assistance to your in the future, please do not hesitate to get in touch. Kind regards, Andrew Watt
5/5
GoogleDebbie and her colleagues were exceptionally helpful from the moment we first contacted Delmor at Kirkcaldy regarding the renting of our property until the day we moved in. The whole procedure was so fast and efficient. I would definitely recommend them.
5/5
GoogleBought a property in Kirkcaldy last year. They are very supportive and excellent.
5/5
GoogleDecided to go with Delmor to let out my current property. The lettings team made the process very easy and kept me informed of what was going on every step of the way. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat professional service from start to finish. would 100% recommend andrew and his team
Agent replied · 24 October 2024
Hi Shaun, thanks for your kind feedback, I will pass your comments onto the team. Many thanks, Andrew Watt
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Tell us what you need and we'll put you in touch. Delmor Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kirkcaldy.
