Trusted Agent profile · Kingston Upon Thames, Surrey
Verified
★★★★★
2,191 reviews across 1 platform
4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX
Part of Dexters, see every office.
Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,191 reviews on 1 platform, including 2,191 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
5/5
GoogleGreat customer once again. Baljit was very knowledgeable and took time to run through different scenarios based on the information currently available.
Great to hear that you're getting a consistent high standard of service, Adam. We'll pass your lovely feedback onto Baljit and the team.
5/5
GoogleNigel has been extremely helpful throughout the entire process of successfully finding a flat, with clear and consistent communication the entire time. Nigel has been professional while making us feel comfortable and displayed a lot of knowledge while supporting us through our move. I would definitely rent with Dexters in the future after this positive experience.
Dear Georgina, Thank you for taking the time to leave a wonderful 5 star Google review. Nigel will be thrilled to read your kind comments. Kind regards, Asma
5/5
GoogleA very quick and straight forward offer in my property. Vicky has been extremely helpful and easy to contact; she responds very quickly too. Makes a stressful time run smoother. Thanks.
"Thank you for your kind words, Vicky is thrilled to have made the process smoother for you and appreciates your feedback!"
5/5
GoogleI had an amazing experience with Bella from Dexters Kingston. My property search became very easy and enjoyable searching with her. She made me feel listened to and helped me find the perfect property. Big thanks to Bella.
Dear Carla, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
5/5
GooglePassed by the dexters branch in Kingston, spoke to Emily who is very knowledgeable and gave me some great details and advice. She’s very welcoming and helpful thank you 😊 I will be back soon many thanks! …
Dear Chloe, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleReally helpful with my housing situation- especially Isabella ! She was ready - on call whenever I needed help
Dear Mollie, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
GoogleKane Gayle, Account Executive was very helpful and assisted me promptly.
Thanks, Sarah! We're glad Kane was able to support you effectively.
5/5
GoogleKelsey has been helping over the last couple of weeks on my search for a property. She promptly informs me of a new available property through emails and follows-up with phone calls which I greatly appreciate and is a big help.
Dear Mabelle, Thank you for taking the time to leave a wonderful 5 star Google review. Kelsey will be thrilled to read your kind comments. Kind regards, Asma
5/5
GoogleI recently had the pleasure of viewing a property with Joshua from Dexters, and I am thoroughly impressed with the experience. From the moment I expressed interest in the property, Joshua was exceptionally responsive and accommodating, scheduling a viewing at a convenient time for me. During the viewing, Joshua was incredibly knowledgeable and professional. They provided detailed information about the property, its features, and the surrounding area, answering all my questions with confidence. Thank you, Joshua for a wonderful viewing experience!
Dear Rita, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Joshua. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
5/5
GoogleWe wanted to say a big thank you to Alfie at Dexters for all his help with our property search. Although we didn't seal a deal in the end due to circumstances beyond anyone's control, Alfie's efforts were outstanding. He was professional, …
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleBaljit Birdi was really helpful just then on the phone. Very informative and went above and beyond to make sure we had what we needed!
Thanks for the lovely review Simon, great to hear you got the information that you needed from Baljit. Thanks for taking the time to leave a review.
5/5
GoogleHave had a very smooth experience with finding a new place to rent. Kelsey has been very helpful and kept us updated throughout the process
Dear Sean, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleJoshua has been very helpful in finding a house . Although a rent hasn't be fixed yet, I do appreciate the services he has provided so far. Best part I liked about his service is he responds as early as possible ,and also suggested similar properties available on the market on our budget. Thank you
Dear Ursula, We really appreciate you taking the time to leave such lovely comments about Joshua. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
GoogleDaniel Thomas has been of great help for our onboarding to Connect- fast response and very professional
Great to have you on board, Fei - thank you for the review and hope you enjoy utilising Connect for lead generation and building connections.
5/5
GoogleSharon was excellent in guiding me through the process of becoming an aarla registered letting manager. From my first phone call to getting everting sorted really first class
Hi Dan, thanks for the lovely review. We're really pleased you got the level of support and service you needed. We are here for you if you have any other queries.
5/5
GoogleI am very impressed with the service the sales team has given me, especially Sophie . I would highly recommend!
Dear Joshua, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleI’ve had a really positive experience with Dexters Kingston. Lucy has been extremely helpful, professional, and patient throughout the process. She’s kept us updated at every step, explained everything clearly, and made what could have been a stressful process feel smooth and straightforward.
Dear Karyan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
5/5
GoogleI recently worked with Sophie during my lettings process and I couldn’t have asked for a better experience. From start to finish, she was incredibly professional, approachable, and genuinely helpful. Sophie went above and beyond to make …
Dear Lewis, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
GoogleBella was so helpful with my search for a property ! She was attentive and supporting. …
Dear Ellie, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
GoogleAyca was very helpful and professional, very happy thank you!
Dear Samantha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
2/5
GoogleVery disappointing response from the Manager when attempting to obtain a valuation to rent out property, After another very helpful member of staff had arranged for a valuation to be done the manager decided to cancel this and look for comparables instead quoting prices from 2 years ago. Bad attitude and service sadly this is what gives estate agents a bad reputation.
Thank you for taking the time to share your feedback, and we're sorry to hear about your negative experience. We take all feedback seriously, and the concerns you've raised. Using up-to-date market data is essential, and we apologise if that wasn't handled to the standard you deserved. We would very much like the opportunity to make this right. Please do get in touch with us directly so we can discuss your situation properly and ensure you receive the accurate, helpful service you were looking for from the outset.
5/5
GoogleMy wife and I would like to thank Mustaffa and his colleague Kate who kindly showed us the house at very short notice on a weekend as we are a Foreign Buyer. Both are very professional and went out of their way to make our inspection very smooth. Thank you to both of you.
Dear Halim, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleI’d just like to say a massive thank you to Joey S for helping me in my property search recently! Joey has made the process so quick and easy, he listened to what I was looking for and his communication has been amazing! I will definitely be recommending to friends and family! Thank you!
Dear Phoebe, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
5/5
GoogleCould not recommend Dexter's enough, especially Sonia who has gone above and beyond to accommodate for each one of my and fellow applicants needs whilst going through the rental process. She has been an absolute pleasure to deal with and look forward to dealing with her and Dexter's regarding my current & future tenancies.
Dear Jamie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Kingston Upon Thames won Platinum.
