5/5
TrustpilotDanny was very helpful and gave great…
Danny was very helpful and gave great advice
Trusted Agent profile · Kingston upon Thames
Dexters Surbiton reviews in Kingston upon Thames
★★★★★
2,404 reviews across 3 platforms
2 Claremont Road, Surbiton, KT6 4QU, Kingston upon Thames, KT6 4QU
Dexters's office in Kingston upon Thames, at 2 Claremont Road, is rated 4.4 out of 5 across 2,404 reviews on three platforms, including 359 Google reviews rated 4.9.
359
Reviews on Google
This office
2
Reviews on Facebook
Business-wide
2,043
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleHighly recommend Jo, Chrissy, Harry and whole team at Dexters Surbiton! Every interaction with them has been open, professional and very focused on our needs. They have met every promise on our property sale and search whilst working to represent our interests as much as possible. We look forward to working Dexters in the near future
Agent replied · 23 October 2024
Dear Andy, Thank you for your kind comments regarding the Surbiton team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotAshley - Dexters Battersea
We highly recommend Ashley from the Battersea Dexters branch. Super quick responses, professional, helpful and trustworthy.
Agent replied · 31 October 2024
Dear Natascha, thank you for your 5* review. We are pleased to read that you have had a great experience with the team in our Battersea office. Kind Regards Asma Chughtai Customer Relations Team
5/5
TrustpilotGreat company experience
Dexters have helped me through the entirety of my property experience. I recently had the pleasure of speaking to Bryan, and he was very eager to help and understand my questions, as well as give quick solutions. Really a great company with great people.
Agent replied · 31 October 2024
Dear Cathy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGood experience especially with Petros
Dexters North Property Management Team has made the process of viewing the property and rental very seamless. To highlight, Petros Giorganios has always given the most excellent service. Always easy to ask for help and he makes renting with Dexters a very comfortable journey.
Agent replied · 31 October 2024
Dear Aaina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do not hesitate to contact us. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExcellent personnel
Natasha Bedenik covered my account for the 8 years i required management services, and she was fantastic. Extremely responsive, efficient and helpful, she is a credit to the company and all you could ask for in an agent.
Agent replied · 31 October 2024
Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotDexters has gone above and beyond!
Dexters has gone above and beyond to be responsive to my needs, even during their off hours. All of their team have had the skill to address any maintenance needs that have arisen. I particularly appreciate the courtesy they extend and the professionalism.
Agent replied · 31 October 2024
Dear M. Estella, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotThe process was a bit disorganised but…
The process was a bit disorganised but we had a good experience with a few of the agents, inc Dennisha and Petros, who were very helpful and proactive.
Agent replied · 31 October 2024
Thank you for taking the time to leave a lovely review regarding Dennisha and Petros. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotGreat experience
I’ve had a great experience so far with Dexters. They manage 1 property for me, under the guide of Christian Pengelly. He’s been terrific, especially with solving certain issues cropping up. He is also very skilled when dealing with people on all sides!
Agent replied · 31 October 2024
Dear LVL, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleElin Shepherd at Dexter’s has been very helpful in arranging virtual viewings and finding a dream home for us to rent while we are overseas.
Agent replied · 10 December 2024
Dear Dimitri, Thank you for taking the time to leave a wonderful 5 star Google review. Elin will be thrilled to read your kind comments. Kind regards, Asma
5/5
TrustpilotThank you Luigi
Once I approached the agent who was in charge of the property I used to live for the last three years. He did whatever was possible to meet my requirements and get them done.
Agent replied · 31 October 2024
Dear Ramin, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
1/5
TrustpilotRegarding Andy purchasing Howsy
Regarding Andy purchasing Howsy, are you also taking over their debts? we are getting no where with Howsy who still owe us money, I guess as Calum doesnt care anymore as he is no longer CEO merely an employee, please feel free to contact me to discuss everything, thank you (please see corresponding review for context on Howsy review page)
Agent replied · 31 October 2024
Dear Zeus, we are disappointed to read your 1 star review. I am aware our Director, Colin, has been trying to get in contact with you regarding this matter. Please do not hesitate to contact us again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThe agent I had was Amaan. He was very knowledgeable about the property and very friendly. The house viewing was excellent, would definitely recommend again.
Agent replied · 23 October 2024
Dear Muhammad, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotThanks to Rudy for all his help
Thanks to Rudy for all his help! Would highly recommend to anyone looking to buy!
Agent replied · 31 October 2024
Dear Michael, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotProfessional and helpful
Alistair MacLean was really proactive in making sure that everything was kept on track to achieve an exchange and completion within the relevant parties desired timescales.
Agent replied · 31 October 2024
Dear Jane, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleI found Elin to be a pleasure to deal with, professional, personable and positive. This helped to make a very stressful situation a lot more pleasant and encouraging.
Agent replied · 23 October 2024
Dear Louise, Thank you for taking the time to leave a wonderful 5 star Google review. Elin will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotNice!
Things going very effective. Especially Poppy’s been kind and helpful during the process. Many thanks.
Agent replied · 31 October 2024
Dear Cheryl, thank you for your 5* review. We are thrilled to read about the brilliant experience you have had and we hope we can assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotHighly Recommended
All people working at Dexters are very helpful, prompt and efficient in what they do. Always there, with solutions and answers. I would highly recommend Dexters.
Agent replied · 31 October 2024
Dear Lia, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
1/5
TrustpilotPoorly managed and unprofessional
Mostly, it's a poorly run operation. It takes weeks and weeks to get your deposit back after leaving the flat. They mishandle your rent. The agents schedule flat viewings without first consulting you. Just largely an unprofessional service, which -- given the high fees they charge both tenants and landlords -- should not be the case.
Agent replied · 31 October 2024
Dear James, I am sorry to read your 1 review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotBest estate agent in surbiton
Very happy with Archie’s service at Dexters Surbiton. He was in touch on a regular basis, to give updates on the marketing of our property and to give feedback from viewings. We got a lot more viewings from Dexters than any other agents that we used before, and we received three offers in tthe space of 4 months.
Agent replied · 31 October 2024
Dear Clement, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotSamson Pfeiffer was excellent
Samson Pfeiffer was excellent. I couldn’t have asked for a more responsive and helpful service!
Agent replied · 31 October 2024
Dear Will, what a lovely review you have given regarding our Mayfair office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotLaurent has been doing a great job she…
Laurent has been doing a great job she is Kind and professional
Agent replied · 31 October 2024
Dear Pamini, Thank you for leaving a lovely 5 star review regarding Laure. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotProfessional and knowledgeable agents.
With Shayan Waziri back at the helm it’s once again a pleasure to deal with this company. Personable and knowledgeable staff of both the industry and local area means that you are in safe hands for a stress free time both as tenant and landlord. Highly recommended.
Agent replied · 31 October 2024
Dear Selina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotHaving a great experience with Bushra…
Having a great experience with Bushra working in Dexter, she is easy to communicate and comes back fast with current updates!! I am happy to deal with her!!😊
Agent replied · 31 October 2024
Dear Samina, Thank you for leaving a wonderful 4* review. Kind regards, Asma, Customer Relations Team
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