Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI am a current tenant of Dexters and…
I am a current tenant of Dexters and are looked after by Nasra, Paul and their team.They are always on hand to assist when I need them to and very friendly. If you are a landlord you can be confident in your tenants being looked after by a professional and hard working team.Thanks guys!
Joe · 12 October 2023
Agent replied · 31 October 2024
Dear Joe, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters, tenancy management
Every time I have spoken to Phoebe at Dexters she has been so helpful and given me lots of advice in regard to my questions. She has a lovely, friendly approach while also being professional and nothing seems to be too much trouble. Thank you
Jane · 25 April 2024
Agent replied · 31 October 2024
Dear Jane, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotRia Huxley
I have had the pleasure of having Ria as my contact at Dexters for the last 2 years. As a landlord is vital to have a good contact and I have always found Ria to be excellent in her communication and attention to detail
Philippa · 13 May 2024
Agent replied · 31 October 2024
Dear Philippa, Thank you for taking the time to leave a lovely review regarding Ria. Kind regards, Asma, Customer Relations Team
★★★★★ 4/5
TrustpilotGood customer service
I have recently reported a couple of issues and the property managers have responded quickly and sorted them out within a reasonable time. Staff working in the property management team and the contractors have been so far helpful, professional and friendly. One suggestion for improvemenr: having a dedicated phone line or chat, or access to an online form to report non-emergency issues.
Laura · 19 February 2023
Agent replied · 31 October 2024
Dear Laura, It’s great to hear that you have had a brilliant experience with our office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience
They had various options best suited for our needs. Experience was very good and they handled the process very well.
Vatsal · 30 June 2022
Agent replied · 31 October 2024
Dear Vatsal, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service from start to finish
Great service from start to finish. I dealt with Esta she was fantastic and always on top of things
Louise · 11 August 2022
Agent replied · 31 October 2024
Dear Louise, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHaving a really hard time looking for a place but after speaking to Jordan he was able to help me out and help with the search and to keep me updated with any new place! very professional so thank you.
Joy · 17 September 2025
★★★★★ 5/5
TrustpilotThank you
Donalina is always very responsive and takes action whenever we need her. Thank you
Candas · 14 February 2023
Agent replied · 31 October 2024
Dear Candas, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJessica Carson was very efficient and…
Jessica Carson was very efficient and helpful- would recommend.
Sarah · 14 July 2023
Agent replied · 31 October 2024
Dear Sarah, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent Patient maintain service
Petros who is the senior property manager in Dexters North Property Management team provides excellent job to diagnose and fix the wardrobe issue, he also patiently walk through all questions I had and take ownership to follow up on issues I asked. I am grateful about supports he delivered for me! Thank you!
Hongming · 25 October 2023
Agent replied · 31 October 2024
Dear Hongming Jiang, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotWe are most thankful to Alistair…
We are most thankful to Alistair Maclean who worked with us in getting a matter over the line in a timely manner. His fast responses and head on approach meant all parties involved were well informed. We look forward to working with him again in the near future.
Veena · 16 February 2024
Agent replied · 31 October 2024
Dear Veena, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience with Alistair
We recently exchanged contracts on a transaction. The agent was Alistair Maclean. He was great throughout with chasing all parties to bring the transaction to a successful conclusion. This transaction involved a slow management company and Alistair assisted in chasing until we received all required responses.
Elena · 26 March 2024
Agent replied · 31 October 2024
Dear Elena, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotVery aggressive
Very aggressive, bordering on harassment. Update: I am not on ur database - I am fed up with ur constant letters asking me to let my property thru you every other day.
Steve · 22 November 2024
Agent replied · 23 November 2024
Dear Steve, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
TrustpilotMonika has handled any issues with my…
Monika has handled any issues with my property efficiently, quickly and always with patience and politeness.I am more than happy with the service and attention to detail given by her and the team at Dexters in their management duties.
Consumer · 2 August 2024
Agent replied · 31 October 2024
Thank you for taking the time to leave a lovely review regarding Monika. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
FacebookThey may look after the properties they sell but be warned never rent a property that they manage unless you want to be stitched up , i wouldn't go anywhere near them if you want to rent , they are in favour of the unprofessional and unreasonable landlords on their books it's all about money with them not principles , just a heads up I wouldn't rent 18 cowdray way off them they can't even work out how much to rent it for ... check it out on their website, they know the windows leak and its riddled with damp we got out when we could it may look nice in the pictures but don't be fooled we put up with it for 5 years with no support from the delaneys team at all ,,,
Karen · 11 October 2019
Agent replied · 22 February 2025
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Mrs. EVELYN made the entire process so easy and hassle-free! I’m very impressed! I will definitely be referring her to you all. You can start making money through forex, NFT, and other stock exchanges right from the comfort of your home. Give this a try today, and you will be glad you did
Contact info:
WhatsApp:+1(804)391-9232
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★★★★★ 5/5
TrustpilotDanny was so fast coming back to me
Danny was so fast coming back to me. Very clear and helpful. Best service to date
Denny · 20 November 2024
★★★★★ 5/5
TrustpilotGreat example of Property Management
Donalina at the Kingston branch has been of great help organising some remedial work at the property we currently rent. She has kept us up to date every step of the way and is very efficient. She is a great asset to the Property Management team and we are grateful for her help.
Bojana · 12 October 2023
Agent replied · 31 October 2024
Dear Bojana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotNicole. A great property manager…
Nicole is the best property manager I’ve had in 8 years of living here. Open, honest, friendly and diligent. She gets things done!
MFJ · 14 December 2021
Agent replied · 31 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleRecently viewed properties with Dexters and had a great experience with Amaan Monaf. He was knowledgeable about the local area and its amenities, professional, and made the whole process easy and enjoyable.
Highly recommend!
Syed · 16 October 2024
Agent replied · 23 October 2024
Dear Syed, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotExcellent service
I want to praise Donalina Gargrupe who is working in Kingston branch. She is efficient and very helpful. I also received good comments about Donalina’s service from my two tenants recently when I conducted a view of the house. We all would like to rate Donalina’s service 10/10. Helen Ng
Helen · 19 December 2023
Agent replied · 31 October 2024
Dear Helen, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDona has been efficient
Dona has been efficient, professional and works well with me and my tenants
Andrew · 17 February 2023
Agent replied · 31 October 2024
Dear Andrew,Thank you for taking the time to leave a lovely review regarding Dona. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotNatalie McWilliams is a great property…
Natalie McWilliams is a great property manager professional, responsive, and reliable. She made everything smooth and stress-free. Highly recommend!
KN · 17 March 2026
★★★★★ 5/5
GoogleI had a fantastic experience with Dexters Surbiton! The team was incredibly helpful and professional throughout the entire process of finding my new home. Special shoutout to the friendly staff who made the journey smooth and enjoyable. I highly recommend Dexters Surbiton for their excellent service and expertise!
David · 27 January 2024
Agent replied · 23 October 2024
Dear David, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 4/5
TrustpilotDexter recently took over the Estate…
Dexter recently took over the Estate agency I was with originally. Bethany and Charlie have been great. They are on the ball and any issues they get resolved quickly.
Sasha · 19 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
