Trusted Agent profile · Kingston upon Thames
★★★★★
1,975 reviews across 3 platforms
20 Claremont Road, Surbiton, KT6 4QU, Kingston upon Thames, KT6 4QU
Dexters New Homes's office in Kingston upon Thames, at 20 Claremont Road, is rated 4.3 out of 5 across 1,975 reviews on three platforms, including 135 Google reviews rated 4.9.
135
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,839
Reviews on Trustpilot
Business-wide
Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
5/5
Trustpilot10/10 Hampton Lettings Office
It's great to receive regular comprehensive property condition reports without having to chase them up - Donalina Gargrupe adds helpful commentary and this level of service is why I've been a Dexters landlord customer since the 1990s
Dear Hampton Landlord, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotDexters in Twickenham - polite, professional, prompt
I have used Dexters in Twickenham for quite a few years now to help manage a property. They have always been polite, professional, and prompt. I'm aiming to continue using their service for many years to come.
Dear M Lewis, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotThank you Hollie…
Thank you Dexter’s in particular Hollie Jasmine @ West Hampstead … great help and support all round
Dear Saffron, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI have been renting from Dexter’s for…
I have been renting from Dexter’s for nearly 2 years now & dealing with Donalina the whole time. She has always been very professional, quick to reply to my emails & get any issue sorted rapidly. I would happily use dexters again because of my experience from Donalina.
Dear Callum, We really appreciate you taking the time to leave such lovely comments about Donalina. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotWonderful letting team at Dexters London Bridge Office
I have been customer of Dexters the London Bridge office letting team for 15 years. Such long term working relationship must have proven something - that the team are professional, friendly, understanding and always response quickly. In particular in my recentexperience, Lucy, Alex and Chris are so informative, provide me with excellent advices &help, and think one step further for me. Wonderful team.
Dear Rong, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our London Bridge office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotJo is a true gem…
Joanne Witter from Property Management West 2 is an absolute diamond! She is such a pleasure to deal with. She is very helpful, knowledgeable and super friendly. The service she provides second to none. Thank you!!!
Dear Katarzyna, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotRasel I
Spoke to a chap called Rasel about my renewal. He handled my query well and went above and beyond for any additional query I had. He gave me detailed information about the rental properties around my desired location. Will call back with a follow up once I have made my decision.
Dear William, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotAlistair from Dexters estate agents
Alistair from Dexters estate agents, was really patient and helpful in in our mutual client's property purchase 4 Ronelean close. Highly recommend their service to any one looking to buy or sell properties
Dear Amilia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotCaitlin McCartney from the Dexter's…
Caitlin McCartney from the Dexter's property management team was super helpful to sort the issues out quickly and manage the multi-party processes smoothly.Will definitely suggest working with Dexters to manage your property.
Dear Ali, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotIn my experience
In my experience, Dexters are the best Estate Agency in London. Because of the type of my job, I have been dealing with too many agencies both with their sales and rentals departments. I have asked the assistance of different agencies as a tenant, as a buyer and as a seller. Dexters have always been very professional, knowledgable and respectful in all roles.
Dear Anthi, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat service and guidance
Great service and guidance in my search for a flat in London. Really helpful staff and especially Sammy!
Dear Jonas, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotI have rented my property with Dexters…
I have rented my property with Dexters and the initial stages were stressful, which Dexters handled well. The prime team respond quickly to my messages and I am very grateful for that. I am reassured that they will deal with all issues on my behalf.
Dear Laura, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotNatasha Bedenik Dexters
Natasha Bedenik from the Wapping branch has been our property manager for the past three years and we cannot speak highly enough of her. Highly professional, very accommodating and genuinely tries to deliver a fair outcome. Thank you for making our experience a positive one!
Dear Daniel, Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Trustpilot5 years of good lettings & management…
5 years of good lettings & management service overall. Bradley Murray Manager in the Muswell hill team absolutely 5 star. He is so helpful,attentive and proactive.A very very good communicator .Highly recommended. Thankyou.Kate Jones
Dear Kate, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team.
5/5
TrustpilotExpectations exceeded
Mark and his colleagues at the Wimbledon branch were very proactive and followed up during the renovation of my property, to check on progress and give advice where needed. I can truly say they exceeded my expectations, and within a week I even received an offer above the asking price, before being officially on the market. Professional, diligent and courteous. Thank you, Mark.
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleShown round a number of lovely properties. Shoutout to David Todorov for the great + professional service!
Dear Brad. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotAshley Griffiths (Property Management)
Ashley Griffiths (Property Management) is first class. He is organised, always ready to help and very effective. If a problem crops up he deals with it promptly and tactfully. It is reassuring to know that our interests are being so capably looked after. Thank you!
Dear Simon, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters Wimbledon were very helpful and…
Dexters Wimbledon were very helpful and efficient with my move. I dealt mainly with Liz Aylward who kept me informed on next steps through the process and always prompt in following up! She always had a cheerful and upbeat manner which was very welcome when dealing with a move!
5/5
TrustpilotGreat Experience with Carl Tettey
Over the past month, we have been working with Carl Tettey for all of our property needs and he has been fantastic. He is prompt in his responses and has had any issues remedied in a speedy and complete fashion. Wonderful to work with.
Dear Lauren, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Carl will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotVery helpful lettings management team
I really appreciated the effort put by Myra in advising me on a couple of extremely tricky issues relating to the rental property that Dexters manage for me. She put in a lot of time and brought in specialist colleagues to help me.
Dear Jeremy, Thank you for taking the time to leave a wonderful 5* review. Myra will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotSincere Thanks
My sincere thanks must be recorded to this wonderful company. My deposit was returned before I had even realised by Louis Preston, a lovey chap. My thanks must also go to George Bromane, another lovely chap who got me a great price for a contractor.
Dear AB, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe approached Dexters for a purchase and they were great, specially the sales manager who was assigned to our case, Nick Still. He was very helpful and responsive during the conveyance and showed us newbies the ropes. Great experience and very satisfied with the service.
Dear Juan, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Nick. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotThank You James! from Streatham @ Dexters Estate Agent
A second property through Dexters at Streatham.Thank you, James, for being prompt and a good agent throughout the process, answering the emails and calls promptly. A great experience working with him and was impressed by his work athletics. Keep up the good work.Much obliged for the service you provided.Regards,Wajahat
Dear Waj, It’s great to hear that you have had a brilliant experience with our Streatham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotTallulah was extremely helpful and fast…
Tallulah was extremely helpful and fast in dealing with my request.Thank you.
Dear Cesar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
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