Trusted Agent profile · Kingston upon Thames
★★★★★
2,520 reviews across 2 platforms
4 Wood Street, Kingston Upon Thames, KT1 1TG, KT1 1TG
Dexters's office in Kingston upon Thames, at 4 Wood Street, is rated 4.3 out of 5 across 2,520 reviews on two platforms, including 479 Google reviews rated 4.8.
Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
5/5
GoogleHarry and David and the whole team have been fantastic. Supportive and informative from start to finish. Wouldn’t hesitate to use Dexters again to buy or sell
Dear Charlotte, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleViewing with Mustapha Soner. Excellent service. Very professional , informed, polite and not pushy as some estate agents are. Unfortunately the property wasn’t what we were looking for. Sonia Maclean
Dear Sonia, Thank you for your kind comments regarding Mustafa and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
5/5
GoogleIsabella listened to our requirements and choose the right houses for us to view. She showed great enthusiasm and professionalism, which gave us confidence in her not wasting our time.
Dear Agatha, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
5/5
TrustpilotNarayan went out of his way to find us…
Narayan went out of his way to find us the best house and was always friendly and professional.
Dear Jonathan, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotReally disappointed with Dexters
Really disappointed with Dexters. Twice my property was left unlocked after a viewing. Communication was sporadic and ofter out of date with pro format emails not suited to my situations. Initial valuation was high but they suggested reducing it after a few days once they had the businesses. Only quick response from them was after completion when, within 10 minutes I had an email asking for a five star review.
Dear Nick, we are disappointed to read your review and have asked the Director of the office to look into this with the team and give you a call to discuss. Our service levels are really important to us and we do appreciate all feedback in order that we can monitor our performance. I would though like to wish you well for the future. Kind Regards Louise Smith Customer Relations Team
5/5
TrustpilotYou have a very honest opinion and…
You have a very honest opinion and helpful and very good feedback with me.Thank you Leorenta
Dear Gaz, It’s great to hear that you have had a brilliant experience with our Maida Vale office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI had an excellent experience dealing…
I had an excellent experience dealing with Charlie. Everything went very smoothly and professionally and I will certainly look to use Dexters again.
Dear KM, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleKelsey adapted to my schedule to make sure I could view properties conveniently. She was helpful and proactive in finding a variety of locations and price points when I didn't know the area very well, listening carefully to our families' needs.
Dear Veronica, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotGraziana in the management team makes…
Graziana in the management team makes everything effortless! She is always willing to help and always comes up with a solution - and she always follows through to make sure that everything has been actioned. She’s always very professional and upbeat, and an absolute pleasure to deal with!
Dear Nadia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotHelpful
I was predominantly in communication with Bailey and found her to be very supportive, informative and helpful. She is always prompt to respond, resolve any issues and checks in regularly. I am very grateful.
Dear Sai, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotDexter - Elliot
I am very impressed by Elliot’s service. He is professional, proactive and helpful. He aims to deliver first class service to his customers. Whenever I need help, he is always there. I like his friendly approach to his customers. He is definitely an asset to Dexter!
Dear Amy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI have been renting from Dexter’s for…
I have been renting from Dexter’s for nearly 2 years now & dealing with Donalina the whole time. She has always been very professional, quick to reply to my emails & get any issue sorted rapidly. I would happily use dexters again because of my experience from Donalina.
Dear Callum, We really appreciate you taking the time to leave such lovely comments about Donalina. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe walked in last minute before closing on a Sat without appointment. Staff are quite nice to welcome us and Harvey helped us with all our questions and follow-ups. Would highly recommend
Dear Juno, Thank you for leaving a Google review for our Kingston office. Kind regards, Asma, Customer Relations Team
5/5
GoogleProfessional and goal oriented company. They were one of the most active with good property database and viewings. Kelsey from Kingston office of Dexters was very helpful, offering different options and opportunities.
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotJo is a true gem…
Joanne Witter from Property Management West 2 is an absolute diamond! She is such a pleasure to deal with. She is very helpful, knowledgeable and super friendly. The service she provides second to none. Thank you!!!
Dear Katarzyna, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
GoogleI have a great experience with Isabella Briley as she focus her job and tries to find an appropriate place according to our requirements. She is very welcoming and helpful.
Dear Emrah, Thank you for taking the time to leave a wonderful 5 star Google review. Isabella will be thrilled to read your kind comments. Kind regards, Asma
5/5
TrustpilotRasel I
Spoke to a chap called Rasel about my renewal. He handled my query well and went above and beyond for any additional query I had. He gave me detailed information about the rental properties around my desired location. Will call back with a follow up once I have made my decision.
Dear William, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind regards, Asma Chughtai, Customer Relations Team
4/5
GoogleDexters came highly recommended and they didn't disappoint! They were responsive, helpful and effective in dealing with all aspects of the letting process. We are but a few months into this buy-to-let journey, but so far so good...
Dear Willem, Thank you for leaving a 4 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
5/5
GoogleHad fantastic service with Isabella recently, she was so knowledgeable and friendly. I haven’t found my ‘perfect place’ yet but will definitely be back for more viewings!
Dear Suzy, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleJoshua Evans from Dexters has been consistently responsive and helpful with our house search. We greatly appreciate his patience and professionalism. His courteous approach makes the (generally nerve-wracking) process much easier.
Dear Naomi, We really appreciate you taking the time to leave such lovely comments about Joshua. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotAlistair from Dexters estate agents
Alistair from Dexters estate agents, was really patient and helpful in in our mutual client's property purchase 4 Ronelean close. Highly recommend their service to any one looking to buy or sell properties
Dear Amilia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotHe facilitates the process with a…
He facilitates the process with a friendly approach and gives you confidence with his professional approach. Thanks Aaron…
Dear Alper, thank you for your 5* review. We are pleased to see that you had a positive experience with Aaron in our Wimbledon office. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotExcellent agency
I used the Cricklewood branch to assist in the sale of my property. The team there from the manager Neela Patel down were very good, right from the day of instruction. My sales consultant Samara Sylvester deserves particular mention as she was outstanding. Prompt in returning my calls and addressing any concerns I had, she really did her employers credit. Happy to recommend this agency on.
Dear Adnan, thank you for your 5* review regarding the team in our Cricklewood office. We are thrilled to read that you have had a great experience and hope we can assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotI have rented my property with Dexters…
I have rented my property with Dexters and the initial stages were stressful, which Dexters handled well. The prime team respond quickly to my messages and I am very grateful for that. I am reassured that they will deal with all issues on my behalf.
Dear Laura, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
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