Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCharlie was incredible to work with. She helped us rent our house and then sell it a year later. So we experienced her professionalism and work ethic on both fronts (renting and selling). She is very knowledgable, reliable and persistent. I never felt (as I have in the past with larger estate agents) ignored. She went above and beyond with every detail and gave us support, advice and guidance every step of the way. I have honestly never come across a more thorough estate agent. She is also just so friendly, encouraging and understanding of our needs intuitively. We wish we could transport her to Ireland where we have moved! I highly recommend!
Emily · 28 September 2024
Agent replied · 25 October 2024
Thank you for the amazing review and feedback Emily, really appreciated. It was a delight to help you both on the rental and sale, and wishing you all the very best in the next adventure building your own home in Ireland.
★★★★★ 5/5
GoogleCharlotte helped me find my perfect flat in central London. She offered a truly personal and engaging service, going above and beyond what most agents (at least in my experience) generally offer. She gave good advice and fair solutions where various challenges arose and was always available for detailed telephone conversations or WhatsApp updates, which again, were useful informative and transparent at all times. Added to this, she’s a pleasure to talk to and share thoughts and ideas with.
Thank you Charlotte for helping to ensure that my move from Devon to Central London was as easy as it was.
BWebbo · 11 July 2025
★★★★★ 5/5
GoogleWe have recently embarked on the dreaded “moving out of London for more space” for our little boy and decided to look around the East Molesey area. We didn’t know anything about the area other than loving being by the river. Charlotte Day had a property which normally I wouldn’t be interested in seeing (not my style) but she really captured the essence and lifestyle of the property and the area we were keen to move to. We were blown away not only by her amazing service and the property but by the information about the area we were introduced to by her team. Though we didn’t go for it, I really wanted to, and knew I would when seeing the advert. If you’re looking for sales or lettings I would highly recommend Charlottes personable approach.
Kesha · 26 March 2024
Agent replied · 24 August 2024
Thank you for this super review Kesha, very much appreciated. We are so pleased you liked the approach, service and level of details we provided. Wishing you all the best with your search. Thank you, Charlotte.
★★★★★ 5/5
GoogleWe engaged Charlotte Day Property to rent our family home in Raynes Park. As first-time landlords, we were a bit anxious about the process, but Charlotte Day Property was fantastic throughout. Their extensive experience was evident from the start, and they provided invaluable advice and support every step of the way.
It’s an understatement to say we were impressed with their service.
The house was showcased beautifully in all their marketing materials, attracting multiple offers within just a few days. Our initial nerves turned out to be completely unnecessary, as we found the perfect tenants.
We were on a tight timeframe, and Charlotte Day Property took that very seriously, handling everything quickly and professionally. They were also incredibly personable, always available at the end of the phone or via email to assist us, no matter how big or small the issue was.
We honestly couldn’t have made this move without them. We’re thoroughly impressed with Charlotte Day Property and can’t recommend them highly enough. We will certainly be using them again in the future.
Natasha · 28 September 2024
Agent replied · 25 October 2024
Thank you for the amazing and detailed review, it’s very much appreciated and it was a pleasure to help rent out your lovely home in Raynes Park.
★★★★★ 5/5
GoogleWe listed and sold our house with Charlotte Day Property. Every step in the process was amazing. From the initial consultation it was clear that Charlotte was fully invested in making our property move aspirations a reality.
We couldn’t have hoped for a better agent to guide us through this frequently stressful process, Charlotte is honest, hard working, personable, intelligent and knowledgeable.
We had a constant, high number of viewings from the moment our house was listed. Charlotte led every viewing and knew everything about the house so could answer the queries of potential buyers.
We really appreciated the personable and committed service that Charlotte provided, something that is sadly so often lacking with other Estate Agents.
I can honestly say that I don’t think I would be writing this review from our dream home, without Charlotte’s hard work and dedication.
We recommend her services without hesitation.
Max · 26 March 2024
Agent replied · 24 August 2024
Thank you for the super and detailed review, it was a pleasure to sell your lovely property, and we really appreciate the kind feedback. Hopefully you are settling into the new home in time for the sunshine! Thanks again, Charlotte
★★★★★ 5/5
GoogleWe used Charlotte Day property for renting out our townhouse in Putney. We were able to get the rent we wanted but most importantly a very high quality/reliable tenant. She also added some nice personal touches during the tenants move in which helps keep the tenant landlord relationship in good order. Would highly recommend Charlotte as someone who will go above and beyond.
Dom · 26 March 2024
Agent replied · 24 August 2024
Thank you for this great review, we really appreciate you taking the time and are delighted you liked the service and approach to renting that we provided. Thank you, Charlotte
★★★★★ 5/5
GoogleCharlotte and her team went above and beyond presenting my house for sale and made excellent suggestions in staging it with clever additions. She worked hard to show how it could look in a professional advisory stance. I was grateful to be listened to and helped along the way after residing here for over 30 years. I felt in safe hands with far superior help than the ‘pushy’ service I had from certain chain agents. As a single person of certain years, Charlotte Day Property looked after me. From the excellent photography and superb brochure - (and I can say I didn’t recognise my house as it was so good) Professional, courteous, knowledgeable and outstanding!
Jacki · 26 November 2024
★★★★★ 5/5
GoogleCharlotte consulted on my very first house purchase. She attended second viewings, dug out all sorts of useful info on the properties I was viewing as well as the local market. She helped me negotiate navigate what I'm told can be a very stressful process. As a first time buyer, her advice and attention to detail were invaluable and worth every penny (and more)! I am now a happy homeowner and will definitely be reaching out again next time. For now, doer-upper, here we go!
Mimi · 27 October 2024
★★★★★ 5/5
GoogleOutstanding service from Charlotte Day. Really, really solid & reliable agent who cares about her clients. We were relieved to have her on our side to guide us through - what is one of life’s most challenging experiences.
Her experience, patience and empathy shone through. Cut above the rest!
Robert · 28 September 2024
Agent replied · 25 October 2024
Thank you for the super review Rob, really appreciated and it was a pleasure to help you on this journey to buying your lovely new home.
★★★★★ 5/5
GoogleCharlotte Day Property recently sold our property in a very challenging market. We received a fantastic personal service from the outset from Charlotte and her team who were always at the end of the phone, WhatsApp or email. They were knowledgeable and professional throughout the process. Having bought and sold properties with large or national agents previously I would not take that approach again. I can wholeheartedly recommend Charlotte Day Property. Thanks Charlotte and Carole-Anne, you were fantastic, Mike and Karina.
Mike · 31 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.