Belvoir Kingston upon Thames reviews

★★★★★ 1/5

Google

One of the worst letting experiences I’ve had. Poor communication, emails ignored, phones often not answered, and only after days of chasing did we find out the landlord wouldn’t accept a guarantor, despite this being clear from the start. They completely wasted our time and money. - Update, in reponse to owner's comment: Terrible, misleading experience. From day one we clearly stated on the offer form that we needed a guarantor, and your agent Daniel explicitly told us this was fine. You then dragged things out for about a week from the last week of November, taking documents and running checks, only to suddenly claim at the end that “the landlord doesn’t accept a guarantor.” That guarantor requirement was on the original form you sent to the landlord, she accepted the offer on that basis, and I even asked again and you confirmed it was okay. Hiding behind “duty of care” after wasting our time and blocking us from renting elsewhere is completely unprofessional and unacceptable.

Daniel · 10 December 2025

★★★★★ 5/5

Google

One of the best lettings agents. Jason was particularly very helpful when it came to any help with sorting out any issues with the property. Even though we have left the property we still turn back to him for advice and help. They were especially very considerate when we gave the notice and both Nooman and Jason really made sure they respected our privacy. These people come highly recommend. Anyone looking to rent in Kingston upon Thames should start their search from them.

Muhammad · 14 March 2019

★★★★★ 5/5

Google

Jason is really helpful, efficient at work and professional, we managed to get our deposit back fast and in decent amount,( unlike some of letting agencies in kingston they just tryna suck your blood out 😞) Reliable agency! Recommended to other students who intend to rent a place.

Masayoshi · 2 January 2018

★★★★★ 5/5

Google

Jason is very good, I like his efficient by working, and he is different other agency, other agency actually is quite like give any reason and deduct tenant's renter. I'm very happy to cooperate with him. :) Kingston的留学生也可以找他，老板人非常好，比别的中介好多了。

Zihao · 2 January 2018

★★★★★ 1/5

Google

By far the absolute worst letting agency in the United Kingdom. They scammed me into signing a bogus agreement that will cost me thousand of pounds. They were rude on the phone, rude in person and are completely unprofessional. Moreover, as you can see from the response below, contents of any sort of deal made with Belvoir aren't confidential, a very ironic feat for a company who deems to take their "work very seriously". They take advantage of foreign students, they won't let me speak to my landlord and now have released information about myself and my flatmates onto the internet. Unfortunately, it is quite clear that work is not done properly at Belvoir.

Tiger · 14 March 2019

★★★★★ 5/5

Google

Belvoir Kingston is professional, reliable and efficient letting agent. The staff go extra miles by offering a first class service in and around Kingston. If you are looking to let your property in the area you need look no further. I would highly recommend using them to anyone as you will have peace of mind from the start and know that your property is in safe hands.

Stewart · 3 January 2016

★★★★★ 5/5

Google

I've recently let out my 1 bed flat in Teddington through Belvoir Lettings in Kingston Upon Thames. I'm extremely happy with the service provided by Nooman Khan, the lettings negotiator at Belvoir who found me very suitable tenants. I'm also pleased with the Management contract offered to me by Belvoir making it a win win situation for both parties. Having been let down by other letting agencies in the past, I do not have any hesitation to recommend Belvoir lettings agents in Kingston to other potential landlords in the area and beyond.

Sabino · 30 September 2018

★★★★★ 5/5

Google

My correspondence with Andrea Pita has been brilliant. She is thoroughly helpful, friendly and understanding. Really appreciate an agent who is not just there to sell but to help.

F · 2 January 2018

★★★★★ 5/5

Google

10 Compton Close We went through endless viewing with many agents. Mr. Nooman actually listed to us and suggested a viewing that we didn't request. Absolutely perfect !! Equally important, the support prior to and post move has been unparalleled. From A-Z they informed us what was needed, guided us through the process and were helpful with any queries we had. You will rarely find the diligence and professionalism as exhibited by Belvoir Kingston.

Christoph · 14 March 2019

★★★★★ 1/5

Google

I had a very disappointing experience unfortunately. I was calling with an agent for half a day trying to organise a viewing, but he couldn’t get the keys. I was checking every hour, but he couldn’t reach the tenants. I said that I really want the flat and to please keep me informed. I offered a video as an alternative to a viewing. I left my email and phone, but no one contacted me. The next day I texted the agency again about the video to only find out that the flat is already let. Very disappointing and unprofessional! Even though I said I really want the flat they just gave it to someone else without letting me know. Who does something like that?!

Anna · 8 March 2023

★★★★★ 5/5

Google

I have nothing other than praise and admiration for Jason and his team .Their work ethics is exemplarary and goes well beyond the rigid conventional boundries . I have no hesitation in recommending them . They certainly have brought a much needed fresh air to this industry in Kingston .

Adam · 3 January 2015

★★★★★ 5/5

Google

Very efficient and fast - Nooman was a great agent to work with!

Jonathan · 14 March 2019

★★★★★ 5/5

Google

I have been living with my family in a rented property at Kingston for 2 years and 10 months, whose letting was organized by Belvoir Kingston Upon Thames. In the almost 3 years of experience of mine with Belvoir, I have found their initial renting procedures truthful and trustworthy. I found the agents at Belvoir sincere, looking after the welfare of not only the landlord, but also the tenant. Their renting procedures and paperwork were simple and straightforward. We found their agents welcoming and their services readily available. Their responsiveness in matters requiring repairs of the fixtures were very time efficient and those requiring emergency input were dealt in an expedient manner. Mr Nooman Khan’s name (agent at Belvoir) is worth mentioning as he has looked after us for 3 years and now that we are moving out to a different city, we have found the new team members Mr Neil Smither and Mr Danial Mortimer to be extremely welcoming, pleasant and cooperative in providing guidance in the property-leaving/vacation processes and paperwork. I give a ‘5 out of 5’ review to Belvoir and their agents at Kingston Upon Thames branch. Dr Raza Younus Doctor at Department of Emergency Medicine, Kingston Hospital NHS TrustPositiveResponsiveness, Quality, Professionalism, Value

Raza · 13 December 2021

★★★★★ 5/5

Google

Writing as a landlord, I had a great experience with the team at Belvoir. Well worth the cost for peace of mind. I am skeptical when it comes to estate agents, but I have benefited from their candid and straightforward advice and I trust the staff to work out a fair deal for all parties. Thank you Belvoir!

Emma · 22 April 2018

★★★★★ 5/5

Google

Nooman in Belvoir Lettings team quickly arranged for us to move into a great property in Kingston with a minimum of fuss. Everything was done professionally and satisfactorily dealt with all my issues. The best lettings agency in Kingston!

莲花一般朵朵开 · 2 January 2018

★★★★★ 5/5

Google

The best Estate Agent in Kingston. I recently rented a property from them and must say what a fantastic service I received from the team especially from Nooman. Also I could not believe how reasonable their fee's were compared to other agents. I would highly recommend both tenants and landlords to use Belvoir Kingston.

Surbitonian · 2 January 2018

★★★★★ 5/5

Google

My visit Here was fantastic thanks to nooman who was very helpful and understood exactly what i wanted, he listened and delivered the properties that matched Exactly what i was looking for. Great job, thanks Nooman!

Daniel · 14 March 2018

★★★★★ 5/5

Google

Jason Ou, A Fantastic individual - Honest, Reliable and a great person to deal with. Would recommend using Belvoir Kingston Lettings to all landlords! Thanks Jason and will continue to work with your in future. Tony

Tony · 2 January 2018

★★★★★ 5/5

Google

The best decision I made was to move to Belvoir. I have dealt with several local letting agents and can say that Belvoir by far, are the most professional and honest agency. I feel completely confident to leave my house in the capable hands of Jason and Madeleine.

Potter · 2 January 2018

★★★★★ 5/5

Google

Absolutely amazing experience for me as a landlord from start to finish. I walked in, was greeted/dealt with courteously and professionally by the wonderful Manya and put my investment property in her hands. She wasn't aware at the time but I had had the property advertised with three other seemingly disinterested agencies locally who had failed to let it in 4 weeks. The very next day the flat was let and to a dentist no less. I can't fault Belvoir Kingston I would HIGHLY RECOMMEND!

Rubys · 3 January 2016

★★★★★ 5/5

Google

It it absolutely a 5 stars service I have experienced from Belvoir Kingston. I used a few agents in Kingston previously and I can say that they are the best. They are so efficient as they found me a quality tenant within two weeks time. Jason also provides personal services. Last but not the least, they charge a reasonable fees compares to the services I have got. Well done Belvoir Kingston.! A MUST TRY if you are looking for something different from traditional agent.

Nigel · 3 January 2016

★★★★★ 5/5

Google

Great lettings team! Really listened to my needs and showed us some stunning properties, unfortunately time was of the essence and we had to go through a different agency. Their prices were favourable compare to other estate agencies in Kingston. I highly recommend Belvoir Kingston lettings.

Rose · 22 April 2018

★★★★★ 5/5

Google

We contacted Belvoir Kingston to assist us in letting out our house. We found Jason to be extremely helpful and efficient. Belvoir Kingston always made us feel that they were working very hard on our behalf to market our property, find the best tenants, and advise us on what we needed to do on the admin side to ensure the house was ready to be let. I would recommend Belvoir to any one looking to rent out their property. A great service.

Sara · 10 January 2015

★★★★★ 1/5

Google

I had a very disappointing experience unfortunately. I was calling with an agent for half a day trying to organise a viewing, but he couldn’t get the keys. I was checking every hour, but he couldn’t reach the tenants. I said that I really … More

Anna · 4 December 2023