Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe customer relation is wonderful and…
The customer relation is wonderful and welcoming. Prompt and timely response.
Toviho · 29 April 2024
Agent replied · 23 October 2024
Hi Toviho, thanks for the five star review. Fantastic to see you've had an excellent experience with Andrews.Thanks again, Rhys
★★★★★ 5/5
TrustpilotExperience was great
Steve is great. He explained in details every aspect of the property that we viewed.
Santy · 16 November 2022
★★★★★ 5/5
TrustpilotShannon was very helpful when we were…
Shannon was very helpful when we were having trouble with goodlord
Tom · 29 March 2023
★★★★★ 5/5
GoogleHad a great experience with Andrews- dealt with Akshar who was very accommodating and knowledgeable.
Neha · 9 November 2022
★★★★★ 5/5
GoogleGreat efficient team working with Kinga and Mikesh from the Worcester Park branch
Prianka · 13 March 2024
Agent replied · 8 November 2024
Hi Prianka, thank you for the review. We are so pleased to see that Kinga & Mikesh were on hand to help you with everything you needed. Thanks again for sharing your experience with us. Thanks, Rhys
★★★★★ 5/5
TrustpilotAndrews made this process easy from start to finish
Andrews made the process of finding new tenants seamless, start to finish it was easy and from my perspective almost effortless. They found a new tenant really quickly and provided paperwork that was clear and understandable. They were responsive to any queries I had and remained professional throughout the whole experience. I can thoroughly recommend them.
Madeline · 23 June 2023
★★★★★ 5/5
TrustpilotExcellent
I am a first time buyer and was quite anxious and unsure about the process but Emma Mussert from the Bear Flat branch was incredibly helpful. She was always really quick to respond to any calls or emails and explain everything, and helped the purchase to go smoothly. I am really grateful for all the assistance.
Anna · 20 June 2023
★★★★★ 5/5
TrustpilotI met this particular lady,Nicole,she…
I met this particular lady,Nicole,she has this endearing quality...she is polite and made her explanations so simple ..
Eunice · 16 November 2023
Agent replied · 23 October 2024
Hi Eunice, thank you so much for your feedback. It certainly sounds like Nicole made a good impression, brilliant to see that she was so helpful in your dealings with us. Thanks again, Rhys
★★★★★ 5/5
TrustpilotPrompt replies to my emails
Norman · 30 July 2024
Agent replied · 23 October 2024
Thank you, Norman! We're glad to hear you appreciated our prompt responses. Your satisfaction is important to us!
★★★★★ 5/5
TrustpilotPositive and professional experience
Jennifer who managed our property was very helpful getting any issues resolved promptly.
Hugh · 2 March 2024
Agent replied · 23 October 2024
Hi Hugh, amazing to see that Jennifer has been on hand to sort any issues for you effectively and efficiently! Thank you for sharing your experience, we know Jennifer will really appreciate seeing your feedback. Thanks, Rhys
★★★★★ 5/5
GoogleAntony was so helpful and friendly at the same time. Very pleased with the level of commitment and service they provided us.
Subhalakshmi · 9 November 2021
★★★★★ 5/5
TrustpilotThey are very professional and helpful
They are very professional and helpful. I worked with Tracy and she is very supportive and understanding.
Laxmikant · 14 July 2022
★★★★★ 5/5
TrustpilotReliable and helped out when even they…
Reliable and helped out when even they could.
A · 1 June 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us a review! Thanks, Rhys
★★★★★ 5/5
TrustpilotGreat agent
Junior was really friendly and understanding - a great agent
K · 21 March 2023
★★★★★ 5/5
TrustpilotSupportive team from start to finish
Supportive team from start to finish. Highly recommended them.
Mandy · 3 May 2024
Agent replied · 23 October 2024
Hi Mandy, thank you for your five star review. Fantastic to see the team have provided you with excellent support and I am so glad they were able to help. All the best, Laura.
★★★★★ 5/5
TrustpilotGreat service very helpful
Trevor · 31 July 2024
Agent replied · 23 October 2024
Thank you, Trevor! We're thrilled to hear you had a great experience with our service. Your kind words mean a lot to us!
★★★★★ 5/5
TrustpilotNancy was exceptional and gave us much…
Nancy was exceptional and gave us much more info than any other agent has given before!
Michael · 25 July 2022
★★★★★ 5/5
TrustpilotTara Darling Andrews Lettings
I have been dealing with Andrews Lettings for many years now and one particular team member, Tara Darling, stands out as she has proved to be an invaluable asset to the Andrews group. She’s a fantastic ambassador and true consummate professional. I would like to take this opportunity to thank her for her many years of excellent customer service.
Mr · 31 January 2023
★★★★★ 5/5
TrustpilotSmooth and easy always great to have…
Smooth and easy always great to have Andrews helping out when ever possible they have a great team
Naomi · 16 October 2023
Agent replied · 23 October 2024
Hi Naomi, thank you for the fantastic five star review. Great to see the team were on hand to help you out throughout your dealings with us, thanks again, Rhys....
★★★★★ 5/5
TrustpilotMy agent
My agent, Janine proved an excellent representative, who continually kept me updated with the progress of the sale.
Steve · 13 October 2023
Agent replied · 23 October 2024
Hi Steve, thank you for the five star review and for recognising Janine's efforts. Keeping everyone in the loop on all sides in crucial when selling/buying so it's great to see we delivered updates regularly for you throughout the process. Thanks, Rhys
★★★★★ 5/5
TrustpilotNicole helped us book our AMS…
Nicole helped us book our AMS appointment and was very helpful at answering any questions we had.
Josh · 31 October 2023
Agent replied · 23 October 2024
Hi Josh, thank you for the five star review, great to see that Nicole was able to assist you and it's really pleasing to see that she positioned our mortgage adviser too! We hope both conversations gave you an insight into your options, allowing you to make an informed choice moving forward! Thanks, Rhys
★★★★★ 5/5
TrustpilotProfessional, helpful advice...
Great support from Shannae...
Annie · 17 July 2024
Agent replied · 23 October 2024
Hi Annie, thanks for sharing your experience with us.
★★★★★ 1/5
GoogleSave yourself the trouble of having your house sold off by a conman. They will make lots of promises to get you to sign their contract. Once signed you can't get out and they will put forward a buyer with a sob story of; young wonderful family . In reality it's a different thing. The objective is to sell your house even if it's a figure you do not agree with. Use an Online agent instead who will charge thousands of pounds less.
Hans · 10 November 2016
★★★★★ 5/5
TrustpilotGreat
Great. Good service I got from Issy
Chikamma · 20 May 2024
Agent replied · 23 October 2024
Hi Chikamma, thank you for the five star review, amazing to see you received great service from Issy. I am so glad she was able to help and all the best, Laura.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.