Trusted Agent profile · Kingston upon Thames
★★★★★
2,115 reviews across 2 platforms
1 Park House, Park Terrace, Worcester Park, KT4 7JZ, Kingston upon Thames, KT4 7JZ
Part of Andrews, see every office.
Andrews's office in Kingston upon Thames, at 1 Park House, is rated 4.9 out of 5 across 2,115 reviews on two platforms, including 102 Google reviews rated 4.8.
Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
5/5
TrustpilotI've been with Andrews for over a year…
I've been with Andrews for over a year; they are the best. Janine especially has been helpful all through the time she's always ready to help address any issue and her correspondence is top-notch.
Hi Ugonna , Thank you for the five star review. It is fantastic to hear how helpful Janine and the team have been through the last year. Thanks , Lisa
5/5
TrustpilotProfessional and wonderful!
Andrews has been supportive and professional since the first day I contacted them. Michael V., our agent, is wonderful! He is very responsive and understanding. He showed us the property and gave us enough time to look at it in detail, and he also informed us about the letting process and next steps in a very clear way. Michael's approach made us feel confident and well supported. We also spoke with Michael's colleague, Tomasz, and he was so kind and polite. I would 100% recommend Andrews, as they care about their customers and take them seriously.
5/5
TrustpilotHighly recommend!
The sales team were very helpful and efficient, especially so as we live overseas. Steven Pearce, theSales manager, is especially knowledgeable and communicated with the buyer and solicitors and promptly replied to all our questions throughout the sale, relieving the stress!
Hi Marcia, thank you for taking the time to write us a five star review! I am so glad to hear Steven has provided you with excellent communication and always kept you at ease with any questions you had. Thank you for sharing your experience and all the best, Laura.
5/5
TrustpilotAndrews property group review
Quick response from the staff, Steve and Nancy were very professional and ready to assist, my experience with Andrews was awesome was made to feel special, no prejudice, no favoritism and very transparent with what they do.
5/5
TrustpilotRichard was so helpful
Spoke with Richard who was incredibly helpful, took the time to listen to and understand our many requests, and gave me lots of useful information for our rental journey going forwards. Thanks so much !!
Hi Lucy, thank you for the five star review. Fantastic to see that Richard was able to provide you with a brilliant service and gave you some great insight into the current rental market. Thanks again, Rhys
5/5
TrustpilotExcellent property manager
My property manager Joseph Fairman is absolutely fantastic - he has an eye for detail and really makes sure that the property is properly looked after. I am very grateful to him.
5/5
TrustpilotMonika
Andrews Property staff are very quick and efficient as well as professional.I had a few issues that needed to be sorted out when we moved in and I must say I was really amazed with the speed and manor that it got sorted out.
Thank you so much for taking the time to leave us a review, we really appreciate it. It's brilliant to see the team were on hand to assist you, not only finding you a new home but resolving any issues you encountered initially too.Thanks again, Rhys
5/5
TrustpilotGreat service
Emily showed us around a property twice and was just lovely in every way! Really friendly, approachable and efficient. Also very helpful emails with all viewing information in one place! Thank you Emily 😊
5/5
TrustpilotSumita Jolly
Sumita Jolly, Senior Negotiator at the Kingsbury office, has been so helpful throughout our process with Andrew’s. Always happy to help and has gone over and beyond! Great communication throughout and a pleasure to work with. Thank you for not giving up!
Hi Edita, thank you for the five star review for the team at Kingsbury with particular mention to Sumita. We believe that communication is key in any relationship so it's great to see Sumita has been keeping you up to date through your dealings with us. Thanks, Rhys
5/5
TrustpilotSydnie - Andrews.
I have been going through a difficult time with my tenant over the last 3 years. Exacerbated by the change in owner ship of the agent who was looking after my property. Went through many managers in the interim who did not help and were not at all on the ball. However, since Sydnie Chesley took over my account, it has been a revelation. She is prompt in replying to my mails, helpful in communicating with the tenant and finding solutions. I know we are still not at the end of the sage, but I am confident, that with Sydnie by my side it will come to a positive conclusion. Andrews, keep hold of Sydnie. I would have no hesitation in offering her a job, if I was still working.
5/5
TrustpilotGood and helpful service!!
I viewed 2 listings facilitated by Maria and Ed respectively. They were prompt, helpful and professional in all their interactions - both virtual and in-person. I would strongly recommend Andrew Property Group for your next property search.
5/5
GoogleI have recently bought a property through Andrew estate agents In Worcester Park.Honestly I have bought and sold many houses but this team went over and above to help me buy my property.They are friendly but professional and nothing seemed to be to much trouble for them,I had to go back to the property a couple of times with architects and builders and they were very accommodating,And that enabled me to buy the property.Very Happy.
5/5
TrustpilotSarah Robinson
Sarah RobinsonProperty ManagerSuch a wonderful lady, who was extremely understanding and very very helpful! Sarah has offered 5* support and a complete pleasure to work with! Highly recommend!THANK YOU Sarah
5/5
GoogleTony and Graeme were extremely supportive and professional in arranging the sale of my parent's house. The found a buyer quickly. Communication was clear and prompt and they were always eager to help. We are very grateful to them.
4/5
TrustpilotWe were kept well informed during the…
We were kept well informed during the sale process, the sales package produced for potential buyers was of a high quality.Zena Gasson is a highly experience negotiator, we appreciated her enthusiasm and support through the process.
5/5
TrustpilotHouse Viewing
Their customer/ Client services is impeccable ….. Nancy & her colleague were absolutely fantastic in dealing with my family during our house viewing session. Despite our unfortunate late arrival to the appointment, they both waited for us & welcomed us with smiles….. Thank you guys
Hi Christian, what a great review for the team in Horley, with special mention to Nancy. We know that life doesn't always go to plan so really pleased that Nancy was happy to wait for you to arrive and show you round a potential new home. Thank you for the review, Rhys.
5/5
TrustpilotI am highly pleased with what I saw
I am highly pleased with what I saw, this perfect my needs and that of my colleague. Getting in touch shows the company have their customers at heart. It is worth a recommendation.Thanks once again Andrews Property Group
Hi Mey, thank you for taking the time to write a positive review. I am so glad to hear you had a great experience and would recommend us to others. Is there anything we could do to make your experience a five star experience? Please do let me know and pop me an email to lpaynter@andrewsonline.co.uk. All the best, Laura.
5/5
TrustpilotWe had such a positive experience…
We had such a positive experience viewing a property with Isaac from Andrews. He was extremely helpful, friendly and professional. Would highly recommend Isaac and the team at Andrews. Thank you for your help!
5/5
TrustpilotMichael provided exceptional service…
Michael provided exceptional service throughout our tenancy process. He was prompt, professional, and always ready to assist with any questions. His dedication and efficiency made the experience stress-free. Highly recommend!!
Thank you for the five star review. Amazing to see that Michael has been so helpful to you. Thanks for sharing your experience, Rhys.
5/5
TrustpilotAndrews keynsham 5 star service
Andrews 5 star serviceCould not fault the service provided by Freya and Molly in the keynsham branch. Always kept me in the loop through the whole process. Never to much trouble, just wanted to say thank you really. Would definitely recommend to anyone! 👍🏻
Hi Chris, thank you for leaving the team in Keynsham a five star review with particular reference to Freya and Molly. Fantastic to see they were on hand to help you through your dealings with us and kept you in the loop. We always think communication is key in any relationship. Thank you again, Rhys
5/5
TrustpilotExcellent customer service
Excellent customer service. I recently rented a flat through Andrews and Jasmine, who was our letting agent helped us all through the process. She was helpful and responsive. Would recommend.
Hi Vineeth, thank you for the five star review. Fantastic to see that Jasmine has been so helpful to you. Thanks, Rhys
5/5
TrustpilotFriendly and Professional (Andrews, Worcester Park Branch)
Mikesh, Sameer, and Kinga - all three from Andrews Worcester Park branch, have been professional and at the same time very helpful in making the whole letting process smooth and easy for us. This was our first engagement with letting agents and Andrews made sure it was a pleasant experience. What stood out for me was the way they communicated, made themselves available whenever needed, and prompt response to any queries/work that needed to be done. Thanks very much.
5/5
TrustpilotProperty viewing
Was shown around by Shamiya yesterday. She’s a star. Was so patient with all my questions and really helpful and overall a nice and a calm person 🙌🏼
Thank you, Bakhtawar. We'll pass on your kind words to Shamiya.
5/5
GoogleBrilliant estate agents. very helpful in all areas especially Julia Who helped me obtain my Mortgage she worked so hard and l thank her very much.
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