Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI had a good experience during the renting process
I had a good experience during the renting process, mainly I was grateful to be assisted by Zyad Chafi, a very committed professional who provided clear guidance and was extremely helpful during this process.
Karla · 13 November 2024
Agent replied · 22 December 2024
Thank you, Karla! We're thrilled to hear about your positive experience and that Zyad provided such excellent assistance. We appreciate your feedback! Best wishes, Jake
★★★★★ 5/5
TrustpilotMonika
I have been using Andrews Property Group for many years. I have always found them to be professional, personable and very responsive to my needs. They are a pleasure to deal with and would highly recommend them.
Richard · 27 September 2024
Agent replied · 23 October 2024
Thank you, Richard. We're delighted to hear about your positive experiences over the years. Your recommendation means a lot to us.
★★★★★ 5/5
TrustpilotGreat and friendly team
We are renting with Andrews from more then two years and we had a lot of support during this period from Melanie from property management and also Shannon from the letting team helped us to find another property when our landlord sold the house. Gread and friendly team
Anita · 9 March 2024
Agent replied · 23 October 2024
Hi Anita, thank you for sharing your experience. Brilliant to see that Andrews, in particular Mel & Shannon have been on hand to assist you whenever required over the years. Thanks again, Rhys
★★★★★ 5/5
GoogleExcellent lettings team.Diana and her team are experienced, knowledgeable, who provide 1st class service. As a landlord I wouldn't hesitate recommending Browns Residential, Diana is professional yet relaxed and honest.
James · 9 November 2020
Agent replied · 8 November 2024
Thank you James, Di.
★★★★★ 5/5
TrustpilotGreat service
Keli Viana has been fantastic and been so helpful throughout the process of selling my flat. She has kept me informed all through the process so far and found me a buyer in the best situation of having no chain. Really pleased with the service.
Caroline · 28 March 2023
★★★★★ 5/5
TrustpilotLovely experience so far
Shannon Bird is such a lovely woman. She answered all my questions and showed a genuine interest in me and my son. She seemed honestly pleased when I got accepted for the property. Would highly recommend Andrews so far. Thanks Shannon
Cristie · 21 July 2023
★★★★★ 5/5
TrustpilotGreat experience
Justine and Molly were a great help in finding our new home. Great communication throughout, Justine was happy to to arrange a second viewing without the chaos of the kids with us too which really gave us a chance to take it all in.Great experience overall
Nicky · 17 February 2023
★★★★★ 5/5
TrustpilotTracy has a professional manner how she…
Tracy has a professional manner how she deals with our requirements and certainly recommend using her in the near future and anyone that is looking to let a property.Tracy will be your go to person for all your needs.Thank you for your caring nature.Highly recommend
Mr · 22 April 2024
Agent replied · 23 October 2024
Hi Kenneth, thank you for the five star review. Brilliant to see Tracy has been able to help you with everything you've needed, we know she will really appreciate the recommendation. Thanks, Rhys
★★★★★ 5/5
TrustpilotI would highly recommend Andrews estate…
I would highly recommend Andrews estate agents.Ashley who came to value the property was extremely professional and very friendly. He valued the property fairly and it sold within a week. The staff at the westbury on Trym branch were all very helpful.Thank you for a great service.
Charlie · 12 March 2024
Agent replied · 23 October 2024
Hi Charlie, thank you for the recommendation. We know that Ashley and the team will really appreciate your feedback and taking the time to leave us a review. Brilliant to see you received a great service, thanks, Rhys
★★★★★ 5/5
TrustpilotVery Good Experience
I have had a few agents not want to help me at all, Issy from Andrews was very lovely to work with, and she was very professional and helpful when looking at flats!
Colleen · 8 November 2024
Agent replied · 22 December 2024
Thank you, Colleen! We're thrilled to hear that Issy provided you with such a positive experience. We appreciate your kind words and look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotHelpful and friendly team
Help is so willingly given by every member of the letting team. Super efficient and things done in a speedy manner particularly by Louisa Davison who has been very knowledgeable, fast polite and super friendly.
Samir · 8 December 2023
★★★★★ 1/5
TrustpilotWasting my time …
I just turned up to my booked viewing to find no one here. I called Shannon on the mobile provided and sure enough she had no idea of my booking. I won’t be rescheduling.
Natasha · 21 October 2024
Agent replied · 23 October 2024
Thank you for your feedback Natasha. I’m very sorry to hear that someone wasn’t there when you turned up for the viewing. I understand Shannon has been in contact with you now.
★★★★★ 5/5
TrustpilotI had a viewing for a property today on…
I had a viewing for a property today on 09th of August 2022 , I even ended being late but Agency Agent ( Emily Duveen ) was sooo patient and very helpful and literally took her time to take me around. The Agency is very helpful.I had a good experience
Kevin · 9 August 2022
★★★★★ 5/5
TrustpilotHighly recommended
Very happy with my experience at Andrews. Natasha and Tracy were responsive and helpful through a difficult sale and purchase and helped us achieve a good sale price with our flat. I would highly recommend Andrews to anyone looking for a Real Estate Agency!
Anne · 16 March 2023
★★★★★ 5/5
TrustpilotExcellent Customer service from Andrews Property Group
I have received excellent customer service from Sarah Robinson. Always keeps me informed and updated. I always receive a timely reply to any email and Sarah liaises very well with my tenants. Very happy with the service provided. Five star ⭐️⭐️⭐️⭐️⭐️.
Stuart · 12 June 2024
Agent replied · 23 October 2024
Hi Stuart, thank you for the review. Brilliant to see that Sarah and the team have been so helpful to you, keeping you updated and informed all the time. Thanks again for sharing your experience. Rhys
★★★★★ 5/5
TrustpilotI have at last secured a dwelling which…completely suits my needs
I have at last secured a dwelling which suits my specific needs. I would especially like to thank Lee at this office for his attention to detail and his efforts to match my requirements with the available dwellings. First class service . Thank you Lee.
Robert · 3 February 2023
★★★★★ 5/5
TrustpilotWe were treated by Shoneil who is a…
We were treated by Shoneil who is a lovely lady and helped us to look for our new property.We have not found one yet but she is very kind on keeping us update.Thank Shoneil for your work and your help in our search.
Tatiana · 4 April 2023
★★★★★ 5/5
TrustpilotOngoing great service
Have used Andrews now for over 10 years to manage my residential property, working with team to re-let over past 2 month has demonstrated great team working from Molly,Chemaine and Freya to cover all options and maintain property all to a high standard resulting in another successful let without any delays or issues
Martin · 21 September 2023
Agent replied · 23 October 2024
Hi Martin, thank you for your review! Fantastic to see our Keynsham team were delivering excellent support to yourself! I am really glad they were able to assist with your property! All the best for the future. Thanks, Laura.
★★★★★ 5/5
TrustpilotValuation of property
I felt instantly at ease when Nancy from Andrews came to value my property. A kind and genuine person who really listened had time for me. Thank you again.
F · 16 December 2024
Agent replied · 22 December 2024
Thank you for your kind words about Nancy. We're thrilled to hear she made you feel at ease and listened to your needs. Your feedback is greatly appreciated. Best wishes, Jake
★★★★★ 5/5
GoogleBrowns were great to deal with from start to finish. Best fee out of the three agents we spoke to. Valued our house at the best price. Made the sale and got full asking on the first weekend then kept the momentum up to push through the sale as quickly as possible under difficult circumstances. Great local team.PositiveQuality, Professionalism
James · 9 November 2020
★★★★★ 5/5
TrustpilotVery happy with shamiya it’s the second…
Very happy with shamiya it’s the second time she showed us a flat her speech and just the way she is answering the questions is amazing would recommend 100% if you are looking for a home!!
Mihaela · 20 August 2024
Agent replied · 23 October 2024
Thank you, Mihaela. We're delighted to hear about the positive experience you had on your viewings with Shamiya.
★★★★★ 5/5
TrustpilotAndrews Raigate team have been amazing…
Andrews Raigate team have been amazing from the start of our search for our own place, Isaac was always very helpful and always we kept a good communication. Thank you we love our new place.Regards,Jackie and Courtney
Courtney · 26 August 2023
★★★★★ 5/5
TrustpilotBuying my first home with Andrews
Buying my first home with Andrews, they have all been very helpful, with every step of the process, they have helped with the solicitors and chased when needed, they have kept me informed with whats going on throughout. I used the keynsham branch and am very happy with there service
Ash · 31 October 2023
Agent replied · 23 October 2024
Hi Ash, thank you for the review, brilliant to see you had such a positive experience, we know it can be a daunting and stressful time so it's great to see the team in Keynsham were on hand to keep you in the loop and pushing everything through for you. We hope you are settled into your new home. Thanks, Rhys.
★★★★★ 5/5
TrustpilotVery professional company with quality …
Very professional company with quality agents.I have been dealing with Shannon and Dan which they helped us to view a property very quick in just about few hours after enquiring.Highly recommended this agency,been very pleased.
Florina · 24 August 2024
Agent replied · 23 October 2024
Thank you, Florina! We're thrilled to hear that Shannon and Dan provided you with prompt and professional service. Your recommendation means a lot to us!
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