Trusted Agent profile · King's Lynn and West Norfolk
★★★★★
1,120 reviews across 2 platforms
40 Westgate, Hunstanton, PE36 5EL, King's Lynn and West Norfolk, PE36 5EL
William H Brown's office in King's Lynn and West Norfolk, at 40 Westgate, is rated 2.2 out of 5 across 1,120 reviews on two platforms, including 42 Google reviews rated 4.4.
Every review we hold for the King's Lynn and West Norfolk office, from every platform, shown as written. First names only.
1/5
TrustpilotIt's one of the worst estate agents…
It's one of the worst estate agents in scunthorpe. I given my property for rent out for two years. No professional aproach by the staff.Customer service the worst ever seen in the country. Stay away from this people
1/5
TrustpilotAVOID AT All COSTS
AVOID AT All COSTS, THERE BUYERS ARE TIME WASTERS, THEY USE PPL SOLICITORS READ THE REVIEWS, NOTHING HONEST ABOUT WHB THERE BUYERS OR THERE SOLICITORS AVOID AVOID AVOID
3/5
TrustpilotExcellent service from day one.Nothing…
Excellent service from day one.Nothing was to much trouble in contacted with updates constantly .All staff friendly ,helpful an polite.Top Mark's to Selene who went that extra mile an beyond for what wasn't a straight forward case,she was patient ,diligent an very reassuring an friendly.Thanks all team.Gloria Elden..
2/5
TrustpilotVery poor experience so far
Very poor experience so far, the staff simply don't communicate with each other within branch or with other branches, we are now 19 days since we went to get my wife added to the tenancy agreement, still waiting for it/
1/5
TrustpilotThey were quick to take £200 off us for…
The St Albans branch were quick to take £200 off us for an EPC check which we had done already, but they insisted another one had to be done by them. After he walked out the door we were effectively forgotten. Zero effort and zero customer service.
1/5
TrustpilotCouldn’t trust them
Bidding on a house and was pushed for more and more money. Caught the estate agent out in a lie and just had a bad feeling so decided to walk away from the house due to their handling of the house sale.
4/5
GoogleGood information on all properties for sale / rent
Thanks for giving our William H Brown Team a four-star review. If we can help with anything else please give us a call.
5/5
TrustpilotLisa Shelton
Lisa SheltonSales Progressor-thank you for all supported you gave for us.We are grateful that we could always turn to you and you acted where it was necessary.
1/5
TrustpilotHopeless
Have tried to view a house for sale which they are handling. No call backs, no viewings, whole thing now sounds very suspicious and my guess is that they have a "favoured" buyer, i wonder why. . . We've given up trying to view the property.
1/5
TrustpilotTerrible estate agents
Terrible estate agents, can't wait to take your money and mess you about when it's time to pay you back. Poor communication and lack of effort with sorting out problems. Terrible at returning calls or sorting things out in general. Wouldn't recommend to anyone.
1/5
TrustpilotSeveral emails sent to view a property…
Several emails sent to view a property and not one reply. As a cash buyer you would think they would reply instantly but 5 days and nothing. I certainly will not be listing my house with them if they are ignoring serious buyers.
1/5
TrustpilotThey just care your money
They just care your money. Until the payment they approach kindly but after payment they do not care your problems. I spent hours to explain my problems with the property but they do not care. 5 minus stars if it were possible.
1/5
TrustpilotMissed out on sale due to lack of…
Missed out on sale due to lack of communication. When I did buy a house with another estate agent, williamhbrown wouldn't collect their 'for sale' sign. Cowboys in a high street friendly guise, avoid these clowns.
5/5
TrustpilotGreat service
Great service, especially from Charlotte, who was proactive and efficient throughout our purchase. Thank you.
1/5
TrustpilotWHAT A TERRIBLE SERVICE THE MORTGAGE…
WHAT A TERRIBLE SERVICE THE MORTGAGE ADVISOR IS SO RUDE AND TO THINK WE PAID A HIGH PRICE FOR THIS SERVICE FAR FROM A SERVICE HE NEEDS TO GO ON A CUSTOMER RELATIONS COURSE AND LEARN HOW TO SPEAK TO CUSTOMERS
1/5
TrustpilotTerrible communication
Terrible communication; seems like staff don’t know what they are going. Wasted so much of my time and energy. No positive outcome even after chasing so many times.
1/5
TrustpilotWilliam H Browns Lettings use Sequence…
William H Browns Lettings use Sequence Homes to ‘manage’ their properties. Landlords and tenants should both read reviews on Sequence before committing to WHB Lettings. WHB 8/10 for my property, Sequence 0/10. Sequence are awful.
1/5
TrustpilotSly and underhanded
Twice, offers accepted, mortgage in place and solicitors instructed. Seller pulls out, gazumped. Should try a lockout agreement in future, wasted two months of time and money with these jokers.
1/5
TrustpilotSEVERELY DISHONEST COMPANY
SEVERELY DISHONEST COMPANY. PREDATORY PRACTICES AROUND STEALING HOLDING DEPOSITS DESPITE ENTERING INTO HONEST AGREEMENTS. AVOID AT ALL COSTS!!!!!!!!!!
1/5
TrustpilotBury st Edmunds
Avoid at all costs, communication is terrible, never get back to you, always make some excuse as to why they have not replied to emails, wrongly advise on mortgages, one of the worst I have dealt with!!
1/5
TrustpilotCORROSIVE!
1/5
TrustpilotWe decided we no longer wanted to use…
We decided we no longer wanted to use them as estate agents, was told over the phone we would receive a full refund. Then a week later emailed us to say they had changed their mind and we would get nothing!!Disgusting
5/5
GoogleGood friendly and knowledgeable valuation done on my parents bungalow.
5/5
TrustpilotWilliam.h.brown Willerby Office.
All staff at this office were more than helpful when it came to buying my new house. I was kept informed and helped every step of the way by friendly staff.I would recommend this Estate Agents.'Thankyou'. J.P.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
William H Brown's King's Lynn and West Norfolk office has 1,120 reviews across two platforms: 42 on Google, 1,078 on Trustpilot (across the whole business).
William H Brown Hunstanton is rated 2.2 out of 5 across all 1,120 reviews, and 4.4 out of 5 on Google from 42 reviews.
William H Brown Hunstanton, 40 Westgate, Hunstanton, PE36 5EL, King's Lynn and West Norfolk, PE36 5EL.
