Wards reviews

★★★★★ 5/5

Google

We viewed several houses with Wards , unfortunately in the end we didn’t find any properties that suited all our requirements so we never closed with Wards . We just wanted to leave a review because Isabella was a fantastic agent and very professional , it takes a lot to remain super calm , when you are tested sometimes and Isabella handled it like a professional .It’s a shame we couldn’t give her our business . I highly recommend Isabella at Wards . Thanks for your service .

Tony · 17 August 2024

★★★★★ 5/5

Google

Just want to say a huge thank you to Eimantas for his guidance and support throughout our house purchase! He was incredibly helpful, always responsive, and took the time to answer all our questions, no matter how big or small. Would highly recommend working with him!

Lynn · 28 June 2025

★★★★★ 5/5

Google

Excellent service and dedication to selling our home well above asking price. The team really helped us through the process. Couldn't recommend Will, Harry and Eimantas enough!

Ryan · 5 November 2025

★★★★★ 5/5

Google

Thank you to the team especially Bella, Conor and Neil who really helped us secure the house we wanted. Even though it didn’t work out in the end. They were fab and Bella really worked hard in finding a house for us. Thank you all!

Paul · 16 April 2025

★★★★★ 5/5

Google

Really good experience selling our property through Wards kings hill branch, Eimantas and Harry were pivotal throughout the process for us.

Jordan · 16 December 2025

★★★★★ 5/5

Google

Wanted to say thank you so much to Sally Bryant for all her help in the last few weeks - her constant communication and just her lovely character and laughter made it all so much less stressful! Highly recommend her! Thank you Sally 🤩 …

Cvmav · 28 March 2025

★★★★★ 5/5

Google

Neil at Wards has been amazing. He happily answered my MANY questions and concerns and I never felt pressured at any time. Both he and Connor have been incredibly helpful in ensuring the process kept moving and that I was kept informed at all times. Thank you Neil for a good moving experience

Michelle · 14 November 2024

★★★★★ 5/5

Google

Connor was fantastic at Wards. He showed us around several houses, we never felt pressured in anyway, had plenty of time to think things through (especially the cupboard space. ha ha). The sale then went through smoothly, they recommended outstanding solicitors, and had a smooth change over. Thanks so much.

Kim · 16 October 2024

★★★★★ 5/5

Google

Friendly, helpful and reassuring service from Neil and team at Wards. Neil helped get our sale past the line and was very helpful with our onward property search, even helping (when he didn’t need to) with our purchase of a property not marketed by them, and helping to smooth the path with an unfriendly agent in the chain. Their recommended solicitors are also largely efficient and easy to contact.

Nigel · 25 August 2023

★★★★★ 4/5

Google

I'll start by saying firstly, 5 stars for Connor (despite the 4 above which is an overall opinion). He personally took over the sale and the progression and kept us updated in some rather challenging up and down times. He was friendly (not overfamiliar), yet super professional, polite and knowledgeable and would always get back to us (even when things were becoming challenging). Between him and our sales progressor on our purchase (from Sowerbys Norfolk) together they managed to keep the (long) chain going to the final completion and we felt reassured that together, they were "on it" all the time. On a general note, we feel the house was overvalued at the start and the marketing blurb could have been written a bit better (we had to drop the price twice). We didn't hear much from other staff at Wards and a man kept coming out trying to put a For Sale board up when we didn't request one! Overall, it was an "OK" service for the money paid.

Marian · 23 February 2025

★★★★★ 5/5

Google

We’ve just completed on our house and had Eimantas assisting us throughout the entire process. He was incredibly helpful, always prompt with replies, and proactive in keeping us informed, even letting us know in advance if he was going to be away. Nothing was ever too much trouble, and he was consistently happy to help. Would definitely recommend!

Miles · 13 October 2025

★★★★★ 5/5

Google

Words will not do justice to how amazing Neil and his team have been. They have gone above and beyond in what has been a very stressful time. We listed our property just before the pandemic hit & even when things got tough, Neil, Steve & the rest of the team were enthusiastic, reassuring and so helpful! They really have gone above and beyond in helping us through this process, helping us more than we ever expected! Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Connie · 25 August 2021

★★★★★ 5/5

Google

I’ve used another estate agent for buying/selling in KH previously and although I wouldn’t say it was a negative experience before; the service, support and honesty received by Neil at Ward’s was second to none. What impressed me the most initially was, they didn’t give an inflated projected sell price to get me to use them, just honest and straight guidance, even if it’s not what you as a seller want to hear. The house sold quickly within 4-8 weeks, and Wards put a tremendous amount of effort into driving people that were qualified through the door. They then helped me secure the new property at the right price. I honestly couldn’t recommend Neil any higher - I came in looking to buy a house and we came out with a friend of the family.

Rhys · 21 June 2020

★★★★★ 5/5

Google

Fantastic service and big shoutout to Conor! We were fist time buyers and the team at Wards were honestly fantastic during …

Georgina · 16 April 2025

★★★★★ 5/5

Google

Dear Connor and Neil, We just wanted to teach out to say thanks for your support in progressing our purchase Neil, your assistance during the middle stage of this process, when we were not getting any answers, was invaluable. Your efforts provided much-needed clarity and reassurance during a challenging time. Connor, from the initial viewing of our purchase to the very end, your commitment has been unwavering. Along with Sally, you have been instrumental in ensuring this purchase went through. Considering you are not even our assigned agents, your dedication and support have been truly remarkable. Thank you both for your professionalism, empathy, and tireless efforts. We are incredibly grateful for everything you have done to help us achieve this milestone.

Chris · 14 November 2024

★★★★★ 5/5

Google

Excellent service from the whole team, Bella, Connor and Neil were always on hand to help with anything and were always positive and put in a lot of work to sell my property. I would confidently recommend Wards to anyone buying or selling.

Katie · 16 April 2024

★★★★★ 5/5

Google

Amazing service received by both Sam and Kate at the King's Hill Branch in selling my daughters property in only 13 days!! Communication was always prompt, professional and personable and both Sam and Kate showed great support and commitment throughout the process . We are most grateful and happy that we chose Wards as our Estate agents!!! Karen and Cassie

Michael · 12 April 2026

★★★★★ 5/5

Google

I am due to be completing on my property this week and I’d like to thank wards and specifically Eimantas as he was spot on throughout the whole process, he was always happy to assist with any queries I had! Really happy with the level of service Wards provided!

J · 2 August 2025

★★★★★ 5/5

Google

Neil was very pleasant, professional, helpful and I feel sure he helped the progression of the sale of my house. I was delighted with the service and would highly recommend Wards.

Delia · 16 April 2024

★★★★★ 5/5

Google

Awesome service. Was using Connells since Aug and only had 2 viewings in 4 months. Swapped agents to Wards and had an offer at asking price within 2 days of going live. Unbelievable service. What a team. Steven is a total hero. Extremely professional, great communication and a 5 star service. Thank WARDS!!!!!!!PositiveQuality, Professionalism

Tom · 25 August 2021

★★★★★ 5/5

Google

Connor was really helpful, easy to get ahold of and chased everything very promptly to push the sale along.

George · 16 April 2024

★★★★★ 5/5

Google

Neil and Connor were friendly, efficient and very helpful. The first sale fell through but was quickly brought back on track. Neil was also helpful with the purchase of my next property. My sales progressor, Debbie Ludgate was also attentive, efficient and kept me fully up to date at all times. Overall my experience was as straight forward and stress was minimal.

Diana · 21 June 2023

★★★★★ 5/5

Google

The service we received from Neil and the team was first class. Thank you for guiding us through a very long process of selling our house on kingshill. We got there in the end. would recommend.

Helen · 21 June 2022

★★★★★ 5/5

Google

Steven Sharpe was brilliant - listed to what we wanted in our new home and did everything possible to make sure we saw the houses as soon as we could. Would definitely want Steven looking after us again we were looking

Clare · 21 June 2020