Trusted Agent profile · Kidsgrove
★★★★★
1,028 reviews across 1 platform
14 Heathcote Street, Kidsgrove, ST7 4AA
Butters John Bee's office in Kidsgrove, at 14 Heathcote Street, is rated 4.2 out of 5 across 1,028 reviews on 1 platform.
Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kidsgrove.
Every review we hold for the Kidsgrove office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellect Service
A massive thank you to Lucy for helping me get into my new home. Everything went smoothly from the first viewing to move in day. Cant thank you enough!
Hello Breeze, thank you ever so much for the brilliant 5* review you have left for Lucy! I will ensure your kind words are passed on to her. Kind regards, Charlotte Foden - Assistant Lettings Manager
5/5
TrustpilotWonderfully service
I dealt with Paul Jeffries at the Stoke branch, his help and advice was excellent. I couldn’t have managed without. I would recommend his services to anyone.
5/5
TrustpilotFirst class service - Congleton branch
Our experience with butters john bee has been excellent. Amit Nayee (Congleton branch) is an exceptional agent. His friendly manner, prompt communication and advice are greatly valued. He always displays clarity, efficiency and professionalism. 5-star service, would highly recommend using this estate agent for either buying or selling a property.
Thank you for your kind words Anne. Well done Amit. Congleton BJB
5/5
TrustpilotGreat client care
Extremely pleased with efforts of Butters, in particular Liz Thompson, for her continued patience and support during what could have been a very stressful period. Great customer service.
Hello Ms Clarke,Thank you very much for such a kind review, I will ensure your words are passed on to Liz and the team. Kind Regards,Charlotte Foden - Assistant Branch Manager
1/5
TrustpilotClueless in Crewe
Great a securing a sale contract. Terrible service and never speak to the same person twice after you give them your property. Disorganised chaos - avoid!
1/5
TrustpilotHow do these guys even sell anything?
How do these guys even sell anything? We tried to view properties on 2 separate occasions, initially in 2020 and then earlier this week, just to be told the same thing: "we'll call you back to arrange a viewing". No call returned, no emails, no communication whatsoever. What does a girl need to do to view a property you're selling guys?!
We are sorry to hear of your negative experience with us, we would like to discuss this with you in more detail, please call us on 01270 534520 at your earliest convenience. Kind Regards BJB Crewe Sales
1/5
TrustpilotUntrusting of customers = less sale value
Went to view 2 houses approximatly 6 months ago, one of which we were interested in, i think the house was up for roughly 'offers over 155,000'. We rang up to submit an offer of 140,000 to which the man basically laughed me out of the conversation and was extremely rude. Stated that the ower would not accept that offer. I asked for him to put it to them anyway, he insisted that we submit bank information to him to prove our deposit to which i refused as no other estate agent has ever done that in my experience and as at that point there is no formal agreement in place i would not pass on personal information without any protection of my information in place. Gave up at this point and moved onto another property with an estate agent that was MUCH better. So now roughly 6 months later i see the property that i was interested in now sold stc, for wait for it....offers in the region of 130,000. Live and learn, the sellers would have made roughly 10,000 more on that sale if butters john bee actually took customers seriously. Will never use this company to sell any of my properties or will buy a house from anyone that is using this dreadful company. Buyers and sellers beware
5/5
TrustpilotI cannot praise Jan and Nathan enough…
I cannot praise Jan and Nathan enough for their brilliant help nothing has been too much trouble whenever I have had a question or wanted to view the property, at the moment I live outside of the Congleton area and they have helped me greatly with their knowledge of the surrounding area. I would definitely recommend Butters John Bee they are such a professional and friendly team whose help is second to none, thank you so much.
Hi Julie, Thanks so much for your lovely review. As always, please let us know if there is anything we can help with. BJB Sales Team
5/5
TrustpilotStacey is very helpful and always goes…
Stacey is very helpful and always goes the extra mile. I've worked with Stacey in previous companies and always found her to be very diligent and professional
Dear Richard, Thank you very much for your kind feedback about Liz. I am really pleased to hear that you are happy with the service that has been provided for you over the years. Kind Regards, Hanley Lettings Manager
5/5
TrustpilotThank you Carol Yearsley
Thank you Carol Yearsley for sorting out the issues we were having with our property. Excellent communication and attention to detail resolved the problem quickly and efficiently.
Hello Margaret,Thank you for your review about our team member Carol from our property management department, if we can help with anything else please don't hesitate to contact us.Kind regards, Rebekka GillLettings Branch Manager
5/5
TrustpilotI'm currently looking to buy a house…
I'm currently looking to buy a house and have spoken to quite a few agents in the past few week which has been an experience within itself! I then had the pleasure of dealing with a lady named Fay Gribbin who I cannot praise enough. She has been exceptional and went above and beyond my expectations. This lady is a true credit to your company. Thank you again for all your help and advice x
Hello Corrie,Thank you for your review, if we can help with anything else please don't hesitate to contact us!Kind regards, Charlotte FodenAssistant Branch Manager
5/5
TrustpilotLuke has been simply superb
Luke has been simply superb, kept me and my mum informed at all times. We were let down by a cleaner and Luke went to the property himself and cleaned it so that my tenants could move in today.Liz and the Property Management team have been awesome, very responsive at any time of the day.5 stars every time
5/5
TrustpilotHouse Sale
We recently sold our house through the Winsford branch and would highly recommend. Amit Nayee and the team are fantastic 🌟 Always very helpful and great service.
Dear Kerry, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
5/5
TrustpilotLucy Stassman has been absolutely…
Lucy Stassman has been absolutely brilliant, kept up to date will all the goings on with the tennants. She got everything done quickly without any issues. Thankyou
Dear Aksar,Thank you for your kind review about Lucy, we are glad that you have received a 5 star service.Kind Regards,Senior Negotiator
5/5
TrustpilotI had the best experience ever
I had the best experience ever! The agent Lydia Monk was very helpful and very friendly. She helped us with every step of the process. 5 stars.
Dear Icaro Thank you for your kind words towards Lydia and the great level of service in which she has provided to you. Kind RegardsAbigail IliffLettings Manager
5/5
TrustpilotExcellent service from all of the staff…
Excellent service from all of the staff at the Newcastle branch, especially Chelsea Woodroofe. I was kept updated on the progress of the let throughout. Thank you.
Dear HelenThank you for your kind words. Chelsea is delighted to have assisted you with another let for yourself and hopes to deal with you again in the future. Kind RegardsAbigail Iliff Lettings Manager
5/5
TrustpilotStaff at bjb are really helpful such a…
Staff at bjb are really helpful such a brilliant team. Dealt with Stacey directly really helpful and understanding with our requirements such an asset to bjb.
Hello Nick,Thank you for your review, if we can help with anything else please don't hesitate to contact us!Kind regards, Rebekka GillLettings Branch Manager
5/5
TrustpilotThank you Deborah Birks .. helpful as ever.
I have used BJB to mange my flat I let for a number of years. Overall there service has been well above average and I am happy with the service they have supplied over the years.But every now and again some one shines Deborah Birks .. thank yo for assisting in the resolution of the tenant leaving issue. Prompt, courteous and efficient.I can definitely recommend these guys to manage any properties you are letting
Hello Rick,Thank you for your review about our team member Deb from out property management department, if we can help with anything else please don't hesitate to contact us.Kind regards, Rebekka GillLettings Branch Manager
5/5
TrustpilotFantastic service from Sophie in the Telford branch
We received a great service and would not hesitate to use again, Sophie went above and beyond to ensure our purchase completed without any issues. We highly recommend.
Dear Mike Coleman, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. butters john bee Telford estate agents
5/5
TrustpilotExcellent service
Excellent service from Jenna, Rebekka and the team when placing tenants locally. Good knowledge of local market trends etc. I will be using their services again. Richard
Thank you for your lovely review Richard.
5/5
TrustpilotFast and effective communication from…
Fast and effective communication from Michael Ferris and the team at Congleton. The property was let within three days of going to market. Great service so far
Dear JamesThank you for this great review, it was a pleasure dealing with yourself and your lovely property, please do not hesitate to contact us we if we can be of assistance in the future.Kind RegardsMichael FerrisLettings ManagerBJB Congleton
5/5
TrustpilotChelsea has been first class and guided…
Chelsea has been first class and guided my partner and I through the process of moving home fantastically. We couldn’t have asked for a better service!
Hello Daniel, we appreciate you taking the time to leave us this feedback.
5/5
TrustpilotCerys and Taylor are so lovely and…
Cerys and Taylor are so lovely and professional, both tremendously good at their jobs,
5/5
TrustpilotMet the lovely Patricia from the…
Met the lovely Patricia from the winsford office yesterday viewing a property.If there was ever anyone totally suited to a job then this is her!!!. I have viewed a few properties lately with other agents and none of them were as good as this lady. John butters bee you have a cracking member of staff in pat, she was so friendly and helpful and most of all didn't rush me in and out!!!.
Dear Michelle,Thank you for completing a review following a viewing with Patricia. I am happy to read that you felt the service she provided was very friendly and helpful.If we can be of further support during your search for a new home, please do not hesitate to contact us again.Kind regards,Jenna StelfoxLettings Manager
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Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kidsgrove.
