Trusted Agent profile
★★★★★
693 reviews across 1 platform
off Park Gate Road, Kidderminster DY10 3PU
Linden Homes South West Midlands's Kidderminster office at off Park Gate Road is rated 2.4 out of 5 across 693 reviews on 1 platform. The 693 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Kidderminster office, from every platform, shown as written. First names only.
1/5
TrustpilotOnce you buy house...they never gonna …
Once you buy house...they never gonna complete snagging issues. They will blame you for everything. Good tip: After completion, keep condition to complete everything up to standard and then do exchange. Special emphasis on flooring and carpets, as poor quality. Don’t accept their karndean flooring.
1/5
TrustpilotLiars!
Customer service awful. Site managers keep lying to us saying the defects are our fault, despite having paid for surveys which show there’s a build defect.Don’t buy from Linden, choose a different house builder.
1/5
Trustpilot16 months in and STILL fighting to get…
16 months in and STILL fighting to get things sorted - if i'd have known then what I know now, I'd not be in this house!!!
1/5
TrustpilotA nightmare from the get go
A nightmare from the get go - cut corners at every chance, very poor/no insulation in some walls, contracted into an extortionate heating system, carboard used instead of actual filler, uneven floors and the cheapest finishes possible
4/5
TrustpilotHigh quality properties
High quality properties. Love them!
1/5
TrustpilotWorst customer service ever …
Worst customer service ever experienced. The flats are unfinished after completion. Shoddy standards. Poor workman. No hot water on the whole site. Never follow up complaints or taken seriously. Not a single happy tennant on a 300 home site. Shocking don’t waste your money.
5/5
TrustpilotFantastic customer journey with Linden…
Fantastic customer journey with Linden homes, we bought our first home and they could not have been more helpful, the sales executive and site were amazing and the house is quality
1/5
TrustpilotAbsolutely shocking build quality and…
Absolutely shocking build quality and after over 2 years the apparent snagging (poor workmanship) is still not put right. The company and the builders associated should be ashamed.
1/5
TrustpilotAwful customer services
Awful customer services - we were handed over a home that wasn’t finished (and still isn’t 18 months on). Communal areas left unfinished and unsafe, no maintenance, we had no streetlights for over a year...the list goes on!!!
1/5
TrustpilotCannot unsubscribe
I have tried to unsubscribe from their text messaging service several times, even called them and I am still getting texts. How do I stop this?
1/5
Trustpilotdo not touch with a bargepole
Still trying to sort out massive structural problems three years on. Currently have water pouring in through a bay window, contacted Linden weeks ago. We continue to sit amongst the buckets whilst it ruins our brand new wooden floor
5/5
TrustpilotGreat customer care!
Rating only, no written review.
Hi Christie, Thank you for taking the time to leave us a review. We’re delighted to hear about the positive customer service experience you received. Kind Regards, Marcus Linden Homes
1/5
TrustpilotAvoid Linden Homes
Avoid Linden Homes, once they have your money they don't care about fixing problems.
1/5
TrustpilotFrom start to finish it has been such a…
From start to finish it has been such a bad experience and to this day 2yrs on I still have snagging issues that haven't been resolved Nhbc are no better as I believe strongly they they are working together.
1/5
TrustpilotWould give Zero stars if I could!!!!
Would give Zero stars if I could!!!!Shocking company who simply don’t care after they have your money!It’s very simple Don’t buy from them.Customer service and communication is zero.Plenty of other decent home builders to choose from.
1/5
TrustpilotDO NOT USE PCR AGENCY FOR HIRING…
DO NOT USE PCR AGENCY FOR HIRING LABOURS COZ THEY DONT PAY THE WORKERS! YOU WANNA BUILD YOUR HOUSES FOR FREE ?
1/5
TrustpilotThe worst company and people I have ever dealt with
If there was a button for no stars I would press it. These people are horrible don't deal with them. They don't care about people they just care about taking your money.
1/5
TrustpilotUnsafe sites that’s look vile for…
Unsafe sites that’s look vile for homeowners to live on. Rude staff who have screamed “unlucky you puss” when fallen from bike. Disgusting. Wouldn’t buy a house from these if it’s the last thing I do.
1/5
TrustpilotAbsolutely shocking
Absolutely shocking! Too much to list here, makes me angry and frustrated, problem after problem and they're not interested.DO NOT BUY from Linden Homes, biggest piece of advice I could give anyone and hope they take it!
1/5
TrustpilotCowboy Builders Thirsk
Crap. Not much more to say. Cowboy Builders if you can call them builders…..Do not buy from them, full of waffle and nothing else…..
5/5
TrustpilotHad a wonderful experience with Linden…
Had a wonderful experience with Linden Homes. The sales team and after care team were second to none and I can't fault the process at all
1/5
TrustpilotTerrible brickwork
Terrible brickwork. Way out of spec according to HSBC but its all covered by looking not obtrusive at the distance of over 10 meters in broad daylight!
1/5
Trustpilotworst houses you can meet in your life
worst houses you can meet in your lifeunfinishedcracked wallsproblems with their helpnoisy estatethey don't do it on timeI do not recommendif you want to buy a houseThink 10 times !!!!!
1/5
TrustpilotPlease don’t ignore these reviews.
Please don’t ignore these reviews.We had problem free problem with our home. We’ve lived here for 5 years now and we have decided to move on rather than waste more time fighting Linden.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Linden Homes South West Midlands's Kidderminster office has 693 reviews across 1 platform: 693 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Linden Homes South West Midlands is rated 2.4 out of 5 across all 693 reviews, checked 9 October 2026.
Linden Homes South West Midlands, off Park Gate Road, Kidderminster DY10 3PU.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.