Trusted Agent profile · Kidderminster
★★★★★
484 reviews across 2 platforms
The Crescent, Cookley, Kidderminster, DY10 3RY
Bovis Homes South West Midlands's office in Kidderminster, at The Crescent, is rated 2.3 out of 5 across 484 reviews on two platforms, including 13 Google reviews rated 3.5.
Every review we hold for the Kidderminster office, from every platform, shown as written. First names only.
1/5
TrustpilotAwful communication from Bovis
Communication from Bovis, now named Vistry Homes is appalling.DO NOT BUY FROM THESE COMPANIES - they will happily take your money and it will take you months and months and months to get snags sorted as they just don’t care after this.AVOID!!
2/5
TrustpilotComing across a fast track real estate…
Coming across a fast track real estate company, currently in litigation for illegal transfer of deeds and property assets. Making this aware for all Stakeholders, please feel free to me more questions regarding Bovis Homes, aka Vistry Homes
1/5
TrustpilotI would not trust this company to build…
I would not trust this company to build a house out of lego.Really poor communication, no reply when leaving voice mail or emailsFailed to correct massive snag list, And now giving themselves a pay rise. Hope you choke on my hard earned money.
1/5
TrustpilotPoor finishing
Poor finishing, did not fix issues identified.Current discovery our downstairs loo and sink stuck to wall with silicone, no screws/fixings.Snagging list not completed.Poor quality, lack of pride in work by workmen.
1/5
TrustpilotPoor experience. Never again.
Works done to a poor quality. A lot of things done in breach of contract. When trying to get issues resolved we have had to go to managing directors to get any form of response and they are not always useful.Overall not a good experience.
5/5
TrustpilotDee at SilkMill is second to none!
Can’t rate Dee at Bovis (Silk Mill -East Hanney, Oxfordshire) enough. She was incredibly knowledgeable and attentive, without being at all pushy. The very best customer service and felt more like a partner than sales. Can’t recommend her highly enough.
1/5
TrustpilotShambles
Shambles of a company, poor build quality of both the house and surrounding infrastructure, terrible site management and customer service, very little care and attention to detail. Can't believe they continue to get away with it
3/5
TrustpilotHad no street lights outside my house…
Had no street lights outside my house for over 2 months and after ringing customer service still waiting for light to be repaired. Barracks Road, Fremington. Rang today so hopefully it will be sorted.
1/5
TrustpilotWould give this one star if possible
Would give this one star if possible. They have non existent customer service. Takes me thirty mins to try lock the door every time I use it because of their inept door assembly
1/5
TrustpilotShame you cannot rank zero stars
Shame you cannot rank zero stars. Do your homework, search on line. When something goes wrong with a Vistry home you are left high and dry. They treat their customers with contempt
1/5
TrustpilotOne of the worst and laziest companies…
One of the worst and laziest companies I have ever dealt with. I wish I had seen this page before purchasing a home through them. Be prepared to have awful standard and nobody getting your snagging signed off.
4/5
TrustpilotThe sales staff
Hi Odin, We appreciate your feedback and are glad to hear the process has been smooth so far. We understand the frustration with technical issues and are working to improve our IT portal. Kind Regards, Kobi Bovis Homes
1/5
TrustpilotAvoid this company at all costs
Avoid this company at all costs. Our whole estate has build problems. The customer service managers, area managers do not even reply to emails nor call you back. These are real rogue traders. To give just the 1 star is far too generous.
1/5
TrustpilotCustomer service is worse than…
Customer service is worse than shocking, build is of poor quality and snagging not rectified. Waste of money.
5/5
TrustpilotBrilliant!
Hi laura, We are so happy to hear about your positive experience reserving your new home. We appreciate your kind words about our team members and are delighted the process has been simple for you. Thank you for sharing your excitement! Kind Regards, Kobi Bovis Homes
1/5
TrustpilotBovis/Vistry homes boorley green…
Bovis/Vistry homes boorley green roadworks done left all rubbish at side road still there two weeks later Shambles
1/5
TrustpilotBeen in a Bovis 5 bed home nearly 5…
Been in a Bovis 5 bed home nearly 5 years. I have too many problems to list. They deserve a zero rating. Customer service is completely lousy once they have your money. They are a disgrace for an excuse of a company!!
1/5
TrustpilotBovis don’t care !
Just had a call back from Jeremy at Bovis Homes Bexhill development! Curt and rude ! Unbelievable and totally unhelpful. ! Perhaps he was having a bad day 🤔
1/5
TrustpilotDisgraceful
Disgraceful , poor quality homes and they don't care about the stress and health problems they cause their customers no respect for elderly and vulnerable people Bovis mess never ends totally shambles.just keep away if you want a stress free home .
5/5
TrustpilotWe were lucky and had a good build…
We were lucky and had a good build manager.Like any new build there lots of minor defects.They fixed them all in the end.Took a couple of years to get everything sorted, but the overall quality of the build was very good.
1/5
TrustpilotWho would want a Bovis Home?
Having heard the problems people have been talking about on the radio this morning and the reported standard of their build, I think BOVIS are probably the last builder I would want to buy from. What ever happened to McAlpine?
5/5
TrustpilotFantastic
Wendelburie Rise, Wellingborough. The sales and site staff are fantastic. Nothing was too much trouble and build quality was outstanding
1/5
TrustpilotShoddy finishing
Shoddy finishing Promises to sort snag lists never kept unless you have at least 4 mental breakdowns at them! Pass the buck every time No pride whatsoever Will never buy again from them !!!
1/5
TrustpilotThis is my 15th month have major…
This is my 15th month have major issues, they sorted , but minor issues they are not sorting and some customer care service personnel need to be retrained about handling the cases very poor very poor service
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