Trusted Agent profile

Eveleighs Keynsham reviews

4.9

★★★★★ Excellent

355 reviews across 3 platforms

45 Courtenay Road, Keynsham BS31 1JU

Eveleighs's Keynsham office at 45 Courtenay Road is rated 4.9 out of 5 across 355 reviews on three platforms, including 301 Google reviews rated 4.9. Checked 9 October 2026.

Google logo

4.9 / 5

301

Reviews on Google

This office

Facebook logo

4.9 / 5

45

Reviews on Facebook

This office

Trustpilot logo

9

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Keynsham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Outstanding service from start to finish

This is the second time we have been lucky enough to buy and sell with Eveleighs and I can honestly say they have been amazing from start to finish. Robin and Shane handled all the viewings brilliantly and helped us secure our new home. They were always available and so helpful, friendly and professional. Robin was available throughout every stage of the process to provide reassurance and advice when needed. Lynne dealt with the sales progression in a long chain and was outstanding at making sure we exchanged and completed as planned. They are a pleasure to deal with and im only sorry we won’t be moving again! Thankyou Eveleighs for everything!

Millie · 14 August 2026

5/5

Google

We have a small rental business, letting out a few properties in Bristol. Gemma at Eveleighs has helped us relet 2 properties in the last 6 months, and has been brilliant. She has genuinely taken out the stress, and ensured that it’s been a smooth process each time. She has found good tenants quickly for us, and we are very happy with the outcome. If you are looking for someone to help you with a re-let process, in a wide range of areas in Bristol, we would highly recommend Gemma. She is also really knowledgeable on the logistics/legal aspect, which is very useful - especially with all the changes going on at the moment. All in all, great service and would highly recommend! Thanks Rungrudee & Adam

Rungrudee · 17 March 2026

5/5

Google

Tracey and Jamie were absolute angels in helping communicate between us and the sellers and their solicitors considering we were dealt a bad hand with our solicitors, Tracey was very accommodating, understanding and guided us through the process as we were first time buyers. Jamie assisted us with the viewing and knowledgeable of the property and where he was unable to provide an answer he ensured us he would chase for answers as soon as possible, also while Tracey was off with giving us the keys and relaying any ad hoc questions to the sellers.Thank you for all your hard work would absolutely recommend your services!

Tom · 17 March 2026

5/5

Google

Stacey was great at getting our property sold quickly after moving from a poor service countrywide estate agent . She was friendly and communicative and filled us with confidence of her knowledge of the local market. Lilly was also great at the sales progression stage which was very challenging but she delivered great service. We would recommend using Eveleighs as their efficiency and local knowledge of the the market was second to none. THANKYOU FOR ALL YOUR HARDWORK😀

Karen · 17 March 2026

5/5

Google

Can fully recommend. I purchased an apartment through Eveleigh's and even when complications and delays arose, Eveleighs stuck with both the seller and myself to ease the process. Communication was great and all the staff were very friendly. I'd like to make a special mention to Lynne Derrick who helped keep the sale on track and facilitate communication between all parties involved.

Rob · 17 March 2026

5/5

Google

Absolutely fantastic service from day one. Vicki stood out amongst the other agents I had asked to value my property with her knowledge of area and a HMRC issue that affected my own personal circumstances. The photos taken were fab. The contact with Vicki and Jamie for viewings was seemless and I loved the use of WhatsApp. Vicki reassured me when I had any questions was always so easy to contact. The process post sale with Tracy was just as good. Even my solicitor complimented Tracy’s pro activity! Again Tracy always kept me fully updated. A great and friendly team, who know their stuff and obviously love what they do. I would highly recommend.

Pilar · 1 October 2025

5/5

Trustpilot

Amazing service throughout

Eveleighs were fantastic from start to finish with our house move. Robin and the team combine a wealth of experience with excellent people skills to make the whole conveyancing process a lot less stressful. Robin was absolutely brilliant throughout and always available when we needed him, as well as checking in on us regularly along the way. The other Eveleighs team members we came across also provided an excellent service, with a special mention for the unflappable Lynne, who cleared some miscommunications between the lawyers in no time! We are so grateful to Eveleighs for helping us move to our forever home and would recommend them to everyone who is thinking of moving!

Anon · 31 May 2025

5/5

Google

Eveleigh’s were great through the whole process of buying our new house and selling our house. They kept us updated throughout the process and Lynne was so helpful towards the end of the process chasing up solicitors etc to finally make the sale complete! Would highly recommend

Kyla · 27 March 2026

5/5

Google

I can not express how fantastic Tracey is and truly an asset to the company. She contacted me regular with calls and emails . Updating me on processes and explaining the processes . I had the most awful solicitor that didn't take my calls ,answer emails and didnt keep me in the loop. It was also a very stressful time for me personally . Tracey kept me up beat ,listened to my stories and kept me going. She chasing solicitors ,pushing them to sort certain things out. All in all it took around 8 months to buy my flat. This was nothing to do with eveleighs or Tracey but my solicitors that done nothing until complaints went in around 3 wks before exchange . I can not thank Tracey enough . Her knowledge ,her support ,her kindness . She's hard working and doesn't stop. I'm now in my flat and stress free . Thank you again. You were always there for me . I will never for get

Tina · 21 April 2025

5/5

Google

Huge thanks to Stacey for all the support throughout the buying process. Really approachable from day one right through to the end of the process, and even after. Everything was handled smoothly, and we always felt well looked after. It …

Kodo · 17 February 2026

5/5

Google

Firstly I would like to thank Tracey, the sales progressor. She is fantastic at her job, always fighting your corner and amazing at keeping you up to date. I heard more from Tracey than my solicitor as she was more on top of things and had the information. Brilliant estate agents, honesty cannot thank them enough, it wasn’t a complicated sell however became a very lengthy one, ( no fault from us or Eveleighs) thanks for sticking with us and for all your help and support during this time. Would always highly recommend. Friendly and professional, all what you need when selling or buying. From all the family - Thank you.

Laura · 5 December 2024

5/5

Google

I just wanted to write a review as my experience dealing with Eveleighs has just been amazing, the whole team are so lovely and professional, especially Vicki she is very knowledgeable and I have learnt so much from her. Nothing was to much trouble and she always made time to explain and offer solutions or suggestions I felt in complete safe hands. If your looking for an estate agent who is trustworthy, approachable, commited to providing the best service then look no further, I highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Sophie · 26 August 2022

Agent replied · 5 July 2023

Thanks for this lovely review Sophie. We appreciate the time you have taken to review our business. We are all very grateful. Have a lovely Christmas. Team Eveleighs.

5/5

Google

Amazing experience with Eveleighs. As a first time buyer, they (in particular Shane and Lynne) made the experience smooth as it could be. Despite the difficult seller, Shane put us first and really thought about the best for us, doing everything he could to make it a stress free experience. I can’t express how grateful of Shane I am, from his professionalism and his work my girlfriend and I bought the house that we were set on. There is no doubt that We will be selling our house, when we do, with Everleighs. Honestly, such great personal experience. Thanks for everything.PositiveResponsiveness, Quality, Professionalism, Value

Daniel · 26 August 2022

Agent replied · 5 July 2023

Thanks for the lovely review Daniel. We appreciate you taking the time to do this. Have a great Christmas and New Year. Team Eveleighs.

5/5

Google

After being with a local agent for 8 months and having hardly no viewings in a tough selling period, we changed to Eveleighs on a trusted family member’s recommendation. Eveleighs gave us an honest valuation, combined with sound advice in how to prepare the house for viewings, which led to us finally selling. Although selling our house was difficult due to it being unique they managed to highlight its positive attributes, they always gave us sound advice and with their professionalism got us over the line enabling us to move to our forever home. I would highly recommend them to anyone selling or buying a property. Once again many thanks to the team especially Vicki, Jamie and Tracy.

Chris · 2 October 2024

1/5

Google

Our experience with Eveleigh's Estate agents especially their Keynsham branch was Absolutely shocking, unprofessional, and very rude, me and my partner called up regarding a new property on the market and wanted a bit more information and wanted to book ourselves in for a viewing. We was greeted by the Area manager Vicki Kittlety, whom it seemed like she didn’t want to be on the phone. After this we then went on about booking a viewing, and because I work shifts it’s pretty hard to get a viewing together with my partner, then we was told no offers can get put in without the other person being there, so as we are trying to arrange a date between our selfs, we get very rude interrupted “so what date can you do then!? You keep changing your mind, your not making sense!” Very unprofessional in my opinion, furthermore, as the conversation went on we agreed on a date (Tuesday) then the response from Vikki was “No you said you can’t do Tuesdays!” After this she said we would get a confirmation email, which we never did…. Later that day we called back up to ask about the confirmation as we had no received it, surprisingly Vikki answered again, we asked why we hadn’t received it and her response was “You won’t, it’s to early” very bluntly, we then went on and made a formal complaint, but being the area manager we had to put the complaint in to her, as we was describing why we was complaining, her repose was “No I don’t agree with that” she was declining everything we was complaining about and was being very defensive about the whole situation. A day or 2 later my partner felt uncomfortable and didn’t want to view the property because of this situation, so we emailed Vikki to cancel the viewing, and her professional email back was “no problem will do.” Absolutely shocking customer service from their area manager.

Phil · 5 July 2022

Agent replied · 5 July 2023

We are sorry our service was not as you would have expected, we hope having discussed the issues with you, both before and after this review and explaining the circumstances in great detail we hope you are satisfied with our response.

5/5

Google

I cannot find the words to express how amazing Eveleighs have been! They sold our house within a day, which was amazing and have always been extremely helpful, kind and understanding with any questions or concerns! Without such an amazing team and their professionalism, this whole process would have been very different, with enormous thanks to Vicki and Tracey for everything and being the absolute best, for putting up with all my phone calls, they always went above and beyond every single time!

Lisa · 5 July 2022

Agent replied · 5 July 2023

Thanks so much for this review Lisa. We really appreciate it. Have a great Christmas. Team Eveleighs.

5/5

Google

We had a fantastic experience with Eveleighs. Shane really took control of the selling process so we didn't have to worry about anything, it was all very straightforward and stress free and we really felt that Shane did everything he could at every stage of the process. Once the sale went through we were lucky enough to work with Lynne who managed our sale progression. Lynne was an absolute godsend, with us every step of the way, working with other agents and solicitors so that we didn't have to. It really took so much stress out of the move. Thank you Eveleighs!

Sandie-Jay · 5 July 2022

Agent replied · 5 July 2023

Thanks for your kind words Sandie, we hope you enjoy your new home. Best wishes. Remember, if you recommend us to others you will both receive £100 Amazon vouchers !

5/5

Google

Gemma with Eveleighs is the best! :) I had the chance to work with Gemma from Eveleighs recently, and I can’t say enough good things about her. As a prospective tenant from abroad, I was navigating the rental market in the UK for the first time, and Gemma made the entire process smooth and stress-free. She was the only one throughout my experience to take the extra time to help me find the perfect rental. From the very beginning, Gemma was incredibly responsive and attentive. She promptly answered all my questions, no matter how detailed or specific they were. She replied almost immediately after I put in an enquiry as well. From then on, she provided clear and helpful information, ensuring I understood the process and felt comfortable with the arrangements. One huge thing that stood out to me was Gemma’s willingness to go the extra mile. When I needed some extra time to prepare for the move, for example, Gemma was understanding and accommodating, working between the landlord and I to make sure everything went smoothly. She made sure any necessary adjustments were included in the tenancy agreement, with no hassle whatsoever. Throughout our communication, Gemma was always professional yet super friendly. She made me feel valued and welcomed, and seemed genuinely invested in helping me settle on a place to live. Her patience and dedication were evident, especially when she took the time to address my (long) list of questions and concerns. Thanks to Gemma’s hard work and support, I was able to secure a wonderful rental property just in time for my university term. I highly, highly recommend Gemma with Eveleighs to anyone looking for a reliable & personable lettings manager. Securing private tenancy as a student is challenging enough, and she was there to help every step of the way. She truly made a difference in my rental experience, and I am grateful for her assistance. Thank you again, Gemma!! :) Sincerely, Jacob

Jacob · 23 September 2024

5/5

Google

A massive thank you to Mr Robin Eveleigh and the team at Eveleighs Estate Agents for supporting the safeguarding campaign with us at Learning About, the parents and children within the local schools and community; especially Chandag Primary …

Learning · 17 December 2025

5/5

Google

We have recently moved house. We chose Eveleighs to sell ours and we are so glad we did. The team - and it really feels like a team - handled the whole process brilliantly. They gave excellent advice, were realistic and took a lot of trouble getting things right for us. The house we have bought was also handled by Eveleighs which made the whole process even easier. Anyway, nothing was too much trouble, no question too daft or worry dismissed. The office was extremely efficient and always easy to contact - I would recommend them to anyone. Thank you Robin, Shane, Lynne,Bridget and Eva.

Richard2291 · 26 July 2024

5/5

Google

5/5 review from myself and my partner. We had been looking for the perfect house for a few months and after meeting with various estate agents that we felt didn’t really care what we actually wanted for our first home we began to feel we would never find the right one. However on the 28th of October we met Robin and Eveleighs. We instantly felt comfortable with Robin and knew we were in the right hands. Robin showed us around a house we instantly fell in love with and from then on out it was smooth sailing all the way up to exchange of contracts. I want to also mention that the team at Everleighs are also magnificent and helped us along the way at every step, especially Lynne who is absolutely fantastic. If you’re looking for an estate agent please look no further. You have found them here at Eveleighs. Thank you once again Lew & Daisy

Lewis · 26 July 2024

5/5

Google

Everyone knows that moving house can be stressful. What you need to help you through is a partner that guides you from beginning to end. That is Eveleighs. From valuation and marketing to completion - assisting in handling the inevitable bumps in the road. Eveleighs are partners - you genuinely feel that you have a team that are invested in making the process smooth and successful. Robin easily has the best estate agency in Keynsham area - don’t risk any of the others.

Kevin · 26 June 2024

5/5

Google

Gemma has been a pleasure to work with - as first time landlords we have found Everleighs service to be excellent and it has exceeded all expectations. Gemma is fantastic; quick to reply, extremely knowledgeable and organised. …

Claire · 17 November 2025

5/5

Google

Fantastic service from Eveleighs whilst selling our house. They are a wonderful team - thank you for the excellent knowledge, guidance and professional support from Vicki and Jamie when our house was on the market and finding us a buyer, and also to Tracey for her ongoing communication , following up and support during the sales process . We couldn’t have asked for more, and felt truly looked after. Fab team .

Bev · 17 March 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Eveleighs Keynsham

How many reviews does Eveleighs Keynsham have?

Eveleighs's Keynsham office has 355 reviews across three platforms: 301 on Google, 45 on Facebook, 9 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Eveleighs Keynsham's rating?

Eveleighs Keynsham is rated 4.9 out of 5 across all 355 reviews, and 4.9 out of 5 on Google from 301 reviews, checked 9 October 2026.

Where is Eveleighs's Keynsham office?

Eveleighs Keynsham, 45 Courtenay Road, Keynsham BS31 1JU.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.