Every review we hold for the Kettering office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHonestly the BEST service I've ever received! My partner and I are first time buyers and Your Move (Kettering) have made it a great, pain free experience. They have been so helpful , supportive and efficient the whole way through. The sales Coordinator on our case was Julie Jones, she went above and beyond her duties to help and her bubbly personality always kept us amused. She is an amazing woman and an asset to the company! Look no further. Thanks Julie! :)
Kaneisha · 29 July 2019
★★★★★ 5/5
Facebook*Amazing* these guys were fantastic, originally I was looking to buy a property. Chris, sat with me and went through my requirements, spent quality time with me going through their current properties. Chris kept in close contact with me over the coming weeks, keeping me up to speed with new property listings and viewings.
Unfortunately I did not receive this service from some other agents!
I ended up going for a new build but will be discussing my letting requirements with Your Move as their service is incredible.
Chris passed me over to Corey (your move mortgage advisor) as I had previously been to see another mortgage advisor from a different company where I had to sit in their Showroom and discuss my personal finances which I was not happy about doing, I was not prepared to discuss my incomings and outgoings whilst customers were coming in to look for houses!
So I went to see Corey (your move) where there is a separate office within your move where I can discuss my personal finances with the mortgage advisor and not every person that walks in the door.
Corey.... well where do I start???!!?? Totally fantastic, he spent time with me and explained all my options. I am not an expert in this field, which I made Corey clear of and he ensured I understood exactly what he was putting forward. It was a sigh of relief to be able to sit and talk to someone and not feel stupid, as he understood that not everyone understands mortgages/interest rates etc.
After many times of going to see Corey I finally settled with an option, this is currently going through.
So my advice to all is, go and see these guys - they are actually there to help! Excellent in every way!
Well done and keep up the good work :)
Jason · 5 April 2017
★★★★★ 5/5
GoogleMax was very detailed in providing information, I find that he was very patient to allow me look at all four properties with no rush.
I was particularly impressed with his Good knowledge of each properties pros and cons.
His in-depth knowledge of the properties location is also a plus , to top that up he gave me a free ride.??
Keep up the good work Max and thank you for your good service.????
Georgian · 24 February 2020
★★★★★ 5/5
GoogleEveryone in the Kettering office has been extremely helpful and proactive in getting our move done with constant updates and helpful information, we can’t recommend highly enough. Special thanks to Darryl for his patience and good humour while working hard to help us every step of the way.
Neville · 25 March 2020
★★★★★ 5/5
YellFantastic mortgage appointment
I just had a mortgage appointment with Aidan and he was incredibly helpful and friendly. As a first time buyer with little knowledge around how the process works, it was refreshing to have someone break it down into clear explanations.I also had some interaction with the estate agents from the branch and they were all very welcoming and willing to help me find a suitable property. By taking the time to get to know me and my needs they have kept in consistent contact to alert me to new properties coming to the market - greatly appreciated!
NicoleM-170 · 5 March 2020
★★★★★ 5/5
GoogleCalled the other day I spoke to a lovely man who asked me plenty of questions to make sure he got all the info. We arranged a viewing straight away for a property we fell in love with on the website. It was such a shame but the property was an absolute state and the vendor had not cleaned up at all, despite the pictures being absolutely beautiful. Of course not a reflection on the company. The estate agent remained professional even though we could tell he was just as shocked at the mess as we were. He was very informative and friendly.
Burger · 24 February 2020
★★★★★ 1/5
GoogleAvoid at all costs! Wouldn’t recommend to a homeless person if they gave him free accommodation!
I was told the property had 2 parking spaces and a gated entrance coming soon. This was not the case, gate was broken and rather than it being fixed (as promised) I was issued one parking permit, which is one short of the two needed for our parking spaces.
Left without hot water or heating for over 2 weeks and told to wash using hot water from the kettle.
Front door lock was broken, from a poor previous repair. I was then given the choice of getting it fixed in 4 days time; leaving the property unable to be locked; or paying for the lock myself and getting the money reimbursed, I chose the latter not knowing would take 2 months for this to happen and only after chasing them the whole time.
Zero stars isn’t an option!
Good luck to any poor soul that falls for your moves trap like I did!
Jack · 24 October 2019
★★★★★ 1/5
GoogleRelationship started off very well, went to see a property I loved but sadly it wasn't quite right. Now I have someone trying to book me into houses and actually not listening to what I am saying. They have not sent me through any details of the houses they want me to see apart from one, which I have already seen with them and it looks like its sold subject to terms & conditions,. From a great start now left feeling I actually don't want to deal with Your Move again, very disappointing.
Anthony · 24 September 2019
★★★★★ 1/5
GoogleI wish I could rate lower than one star.
Please avoid this company. They are charlatans, fraudsters, scammers. They lied to me, took £250 to take the property off the market then put the property back on the market without my knowledge and refuse to refund me my £250.
I have reported them to the ombudsman and taken the matter to the police. Their customer service is awful and rude. Please avoid them like a plague. You have been warned. Do not use this company under any circumstance. Their prices are exorbitant and they never disclose the terms and conditions, they just want to take your money. All the glowing reviews you see here are fake.
Uche · 29 July 2019
★★★★★ 1/5
GoogleRegarding rental services, Your Move operate on a finders fee. Meaning once you’ve signed, support dwindles very quickly.
When viewing the property I currently live in I was told WiFi wouldn’t be an issue, turns out the property wasn’t linked with the internet exchange and I’ve so far, had to shell out around £120 just to be able to receive an ADSL connection, this is poor.
Additionally, there’s still a heater hanging off of the wall which I was assured would be rectified shortly after moving in... this was 2 months ago. I wouldn’t normally go out of my way to write a bad review, but being lied to by a company as large as this is atrocious.
Liam · 29 July 2019
★★★★★ 5/5
GoogleDealt with Darryl, Chris and the Team for many years. Honest, hard working and fast to respond, a cut above most other Estate/Letting agents in the area.
Joe · 29 July 2019
★★★★★ 1/5
YellAvoid at all costs.
I had the misfortune to deal with Your Move Kettering over a period of 10 months, managing a tenancy for a client.As a professional landlord I find it astonishing that they get away with such practises. The number of underhand charges they heap on a tenant is disgusting, communication is poor and when directly asked for contact details of a manager to make a formal complaint I was ignored, on more than one occasion. Avoid at all costs.
JennyP-26 · 14 September 2016
★★★★★ 5/5
GoogleGood service! James was really helpful and professional, no issues at any stage would recommend! He’s also quite handsome.
Peaches_46_ · 20 February 2020
★★★★★ 5/5
View Agents SellerProfessional from start to finish
From the very beginning of the sale to the very last part ,The agent who looked after the sale was always professional, returned calls, dealt very quickly with any issues. The photos that were taken were superb, the write up again superb, Viewings excellent, always feedback whether it was negative or positive. would highly recommend .Fees very good.
Yvette · 10 November 2015
★★★★★ 5/5
GoogleReally smooth process and great advice from the team at Kettering. I have moved rental properties with other agents and had some difficulties, so it was real relief when working with YourMove Kettering - the process has been seamless. Moved in a month ago and been fantastic. Highly recommend these guys!
Jamie · 24 February 2020
★★★★★ 5/5
GoogleThe main personnel that helped me are Joe & Daryl & the Kettering branch. They and others who helped with my queries Exceeded all of my expectations and more, polite, friendly and professional, truly mading the whole process of selling a much better experience for me. Highly recommended!
Genna · 5 July 2020
★★★★★ 5/5
GoogleThe team at Your Move provided a seamless and faultless service from start to finish.
Max Jelliman and Joe Roberts worked in tandem to find our dream home and we couldn’t be happier.
Would highly recommend especially with the help from Jessica Roberts doing Sales Progression.
Sam · 24 February 2020
★★★★★ 1/5
GoogleI had the misfortune to deal with Your Move Kettering over a period of 10 months, managing a tenancy for a client.
As a professional landlord I find it astonishing that they get away with such practises. The number of underhand charges they …
Jenny · 29 July 2019
★★★★★ 5/5
GoogleDealt with a young man called Max at the Kettering branch today and he was extremely helpful and would recommend his service if your looking for friendly and approachable experience
Laurence · 24 February 2020
★★★★★ 5/5
GoogleMany mediocre things written about Estate Agents in general but this team exceeded all expectations for me. Friendly but really fight your corner and get the best price for your property.
Jeff · 29 July 2019
★★★★★ 1/5
FacebookTerrible costumer service and very dodgy. I wouldn’t trust them with a £1 of my money
Anthony · 24 July 2022
★★★★★ 1/5
GoogleYourMove estate is the worst agentcy, we had a very bad experience whit them and we ar not the only ones. My advice is not to work whit them.
Fbawoody1 · 29 July 2019
★★★★★ 1/5
GoogleHorrible experience dealing with this company, I would advise not to rent off them,, 0/10 on customer service, just want to take you money with made up fees
Tom · 24 October 2019
★★★★★ 5/5
GoogleBest estate agents in my opinion.
Made the whole process so simple and smooth, all are so lovely to deal with.
Would highly recommend.
AntheaGC · 24 February 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.