Henderson Connellan reviews

★★★★★ 1/5

Google

Recently purchased a property through this company how on earth they claim to be an award winning company is beyond me From the start at the viewing where I made an offer then to expect formality giving details names addresses etc but never once was I told that I would have to pay £60 to an outside company to prove my name and in which case they got me totally mixed up with someone else and then tried selling me a deal for £8 a month where I would get money off vouchers angry is an understatement The offer accepted where I booked a second viewing where the agent stood looking so angry that I was taking up his time constantly looking at his watch and phone I have never been made to feel so uncomfortable especially when I was about to spend a lot of money and if it wasn’t for the fact I really liked the house I would have withdrawn I could write all day about how poorly the operation is run with this outfit but for the next few months never once did I receive a reply from phone calls to emails and once I called to speak to the sales chaser who told her colleague that took the call if I want a response to email again angry like you wouldn’t believe I am on holiday writing this as they asked for feedback which I will be following up on my return but not to be too slanderous but it’s an outfit run by people who have no clue whatever I have brought and sold 12 houses in 20 years and I don’t claim to know everything but one thing I do know this company is just interested in the paycheque other than the people To be added to

John · 2 August 2026

★★★★★ 5/5

Google

Highly recommend! Michaela, Connie & Sonia were all really helpful throughout the process & made it so easy for us, thank you!

Alicia · 23 September 2026

★★★★★ 5/5

Google

We chose Henderson Connellan to market our property based on comparisons with other agents. James and Daniel carried out the presentation and valuation and were quick to market. We were kept up to date regularly on viewings and the follow ups. Once a sale was confirmed regular updates were given on the progress of the sale

Jacqueline · 13 January 2026

★★★★★ 5/5

Google

Fantastic team at Henderson Connellan in Kettering, particularly Connie who guided me through my first rental process as a tenant, having previously been a landlord! All queries answered swiftly and concisely, and generally couldn't be more helpful. :) Great experience all round and fully recommended. Rob.

Rob · 2 April 2026

★★★★★ 5/5

Google

Sold two properties now with R&D, one directly and one indirectly as part of two estates. The whole team were great from start to finish, excellent communication and we achieved a sale very swiftly with my Mother's property. Matt and Mitchell were very professional throughout. Thanks!

Stephen · 16 March 2026

★★★★★ 5/5

Google

The staff were amazing, both with the selling and buying my two homes. I first came across H-C when I moved to Kettering, buying through them. They were so helpful I asked them to sell my property 3 years later. To be honest, if it wasn’t for their hard work I do not think my sale and purchase would have gone through. I would 100% recommend the Kettering branch.

Angie · 4 September 2026

★★★★★ 5/5

Google

This is our first time moving and the service was amazing, great and polite communication with prompt replies. Thank you to the team and special thanks to Rose and Connie who helped make the process smooth and comfortable and are always there when needed.

Natalia · 13 March 2026

★★★★★ 5/5

Google

Rachel Anderson and Amy Shaw were always available for any questions, the communication was exceptional and they made the whole process go smoothly

Robert · 12 August 2026

★★★★★ 5/5

Google

Got shown round a property today and the agent was so friendly and helpful. She answered all questions and provided as much information as she could to manage my expectations. Thank you Michaela!

Janelle · 2 June 2026

★★★★★ 5/5

Google

The lettings team at Henderson Connellan were amazing throughout the whole process, especially Connie and Laura, getting back to me with answers to questions either by phone or email very quickly, thank you so much!

Glenn · 11 May 2026

★★★★★ 5/5

Google

Very happy with the service and help provided with our rental experience especially Connie who went above and beyond to help us very much appreciated.

Jo · 30 June 2026

★★★★★ 5/5

Google

I have a very good experience with the staffs They are extremely helpful and professional throughout the process .(Micheala Drage-Dawes and Connie Green) They treated us with great respect and always acted politely. she was patient when answering our questions and made sure everything was clear to us. her friendly attitude and willingness to help made the whole experience smooth and stress-free. We truly appreciate the effort she put in to assist us and we are very grateful for her excellent service I would happily recommended her to anyone looking for a reliable and kind house

Adeolu · 2 May 2026

★★★★★ 5/5

Google

I had a fantastic experience with this letting agency.The staff were ever ready to assist me, Connie was very available to help . I have been very satisfied with their services and will recommend the Henderson &Connellan letting agency to anyone who needs their services.

Godwin · 13 January 2026

★★★★★ 1/5

Google

I’m extremely disappointed with the way this estate agent has handled a serious safety issue in my rented property. My back door has been drilled shut, leaving it unusable as an exit. This creates a major fire safety risk, yet I’ve been left in this situation for now 4 days and have been advised it will take another 2, 3 weeks with little urgency shown to resolve it. Despite repeatedly raising the concern, action has been delayed, and now the repair is being held up further while they seek additional quotes. While I understand the need for due process, it’s incredibly frustrating that cost considerations appear to be taking priority over the safety of someone living in the property. A blocked exit in a home is not a minor inconvenience, it’s a basic safety issue that should be addressed immediately. As a tenant, I expect the property to be safe and for serious hazards to be treated with urgency. I hope the agency reflects on how situations like this are handled in the future and prioritises tenant safety over prolonged delays.

Georgia · 2 April 2026

★★★★★ 5/5

Google

Wonderful viewing today with Laura. She was very supportive with any questions we had, along with being really personable and bubbly. Hopefully we see you again soon!

Carly · 9 May 2026

★★★★★ 5/5

Google

Rachel was extremely professional, communicative, efficient and a huge help in every way during this process. She extremely knowledgeable and genuinely went out of her way to help. I have used many estate agents and truly this was the best experience in many many years and it made a huge difference to a stressful time. Thank you!

Jonathan · 14 August 2025

★★★★★ 5/5

Google

I want to say a big thank you to Henderson Connellan for helping us sell our home and for finding our perfect family home. Every member of staff we dealt with was friendly, professional, and genuinely supportive. Sam carried out the …

Kayleigh · 4 January 2026

★★★★★ 5/5

Google

Been using these for over 25 years would definitely recommend them very professional and especially Michella always ready to help Very attentive and very professional

Lampri · 13 May 2026

★★★★★ 5/5

Google

Very friendly and professional estate agents. We are currently renting with henderson Connellan, its been a smooth journey since the day we've been shown the property. Connie has been very attentive with any enquiries we have.

Gedvile · 13 February 2026

★★★★★ 5/5

Google

Highly recommend the Hendersons letting team! Connie has been incredibly helpful and accommodating throughout the entire process, answering all my questions( there was a lot!) and has made the whole thing really easy for me! Thank you again Connie, you have been brilliant.

Abi · 13 December 2025

★★★★★ 5/5

Google

The team at Henderson Connellan Kettering helped us to sell our apartment recently. James valued our property, Poppy sold it and Amy managed the after sales progression. They all did a wonderful job, especially Amy who has the unenviable …

Max · 4 January 2026

★★★★★ 5/5

Google

Fantastic service. Always available and communication was clear and prompt. Kirsten and Matthew were so helpful and really went above and beyond. Couldn't recommend highly enough.

Neil · 25 April 2026

★★★★★ 5/5

Google

We had a great experience renting with Henderson connellan in Kettering. Connie was very helpful and the entire process was seamless. Thanks again!

Glory · 14 May 2026

★★★★★ 5/5

Google

The team at Henderson Connellan-Kettering has been most helpful in securing our sales and seeing it through to completion. Particular thanks to Poppy, Rachel, Amy, Sam and other team members at Henderson Connellan for their service with …

Chauly · 4 January 2026