Every review we hold for the Kent office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can’t thank Julia at wards west kingsdown enough for all of the hard work that was put in for getting me what I wanted , Julia has amazing personable skills and very professional and always puts the client first , bends over backwards to make sure you get what you want and excellent knowledge of area.
I really can’t thank you enough and highly recommend Julia
Angela · 5 July 2025
Agent replied · 12 November 2025
Good afternoon,
Thank you so much for your feedback.
We are absolutely delighted to hear that Julia made such a positive impact on your experience.
She will be thrilled to know that her personable approach and commitment to putting clients first were appreciated.
We will be sure to pass your comments on to Julia and the team.
Best wishes
Wards of West Kingsdown
★★★★★ 5/5
GoogleFrom first meeting with Jules to
Last conversation with Kim, Wards have been attentive and worked hard to secure the sale. There were complications with this being a probate sale but Wards handled this with compassion throughout.
Scott · 26 March 2026
Agent replied · 16 April 2026
Hi Scott,
Thank you for your kind feedback. We’re delighted that Jules, Kim, and our estate agent team could provide expert property guidance and support you throughout the probate sale. It’s wonderful to hear that our local property knowledge and commitment made the selling process smoother and reassuring despite the complexities. Your recommendation is greatly appreciated.
Thanks,
Wards
★★★★★ 5/5
GoogleDan was great! He explained things in detail, listened attentively and my husband and my self felt relaxed in his company.
We now exactly what we want to do moving forward, not quite convenient for us at the moment to proceed any further. Nevertheless, we will be keeping in contact with Dan and he will be the one we will looking to sell our house in the near future.
Thanks for your advice and support Dan. You are a credit to Wards!
Dawn · 25 March 2023
Agent replied · 24 August 2024
Dear Dawn,
Thank you for your feedback regarding Dan our Manager in West Kingsdown. We think he is great too! We look forward to helping you in the future, all the best.
Kind regards
Sam Dalton
Senior Operations Director
Wards Estate Agents
★★★★★ 5/5
GoogleI would like to thank the staff at Wards for dealing with the sale of my late father’s house, our family home.
Especially Kim Batchelor who enthusiastically expedited all parties through the stages to completion in just two weeks.
Colin · 30 April 2025
Agent replied · 24 May 2025
Hi Colin,
Thank you for sharing your feedback with us. We're delighted to hear about your … More
★★★★★ 5/5
GoogleBoth Jules and Lawrence were so helpful. They made the process of selling my home stress free. I can’t thank them enough. Both superstars
Patricia · 8 August 2025
Agent replied · 12 November 2025
Good morning,
Thank you for sharing your feedback about Jules and Lawrence.
We are delighted they made selling your home stress free, and we will be sure to pass on your feedback to Jules, Lawrence and the team.
Best wishes
Wards of West Kingsdown
★★★★★ 5/5
GoogleThank you to Dan, Jules and Yaz for all your help with selling Mum & Dads house, you really were so patient and understanding with what was a difficult process in places. Can’t recommend this team highly enough. Thank you!
Jane · 24 March 2024
Agent replied · 24 August 2024
Hi Jane,
Thank you for leaving a review for our West Kingsdown branch. We're pleased to … More
★★★★★ 5/5
GoogleDaniel was extremely helpful and friendly from the get go. We are first time buyers and completely new to the whole experience. He was patient with us and explained everything so clearly. I found Wards to be fast and on the ball. We found our dream home so quickly thanks to them. Will always recommend them to friends and family!
Sam · 25 August 2022
Agent replied · 24 August 2024
Dear Sam,
Thank you for your 5 star review, regarding Dan in our West Kingsdown office. I am delighted to hear he was on hand to guide you through your first purchase. Dan will have been delighted to help and really pleased with your recommendation. All the best in your new home! Stay safe.
Kind regards
Sam Dalton
Senior Operations Director
Wards Estate Agents
★★★★★ 5/5
GoogleI had exceptional experience with Wards , all the staff but especially Shona are very patient and with a high level of professionalism! I am very grateful for all the hard work what they done , I will always recommended !
You all amazing and going always extra miles !
Thank you again
Sorina / RogerPositiveResponsiveness, Professionalism
Sorina · 25 August 2022
Agent replied · 24 August 2024
Dear Sorina,
Thank you for your 5 star review regarding our team in West Kingsdown and especially Shona. She certainly loves to help people and I agree, she certainly has the patience of a saint - we would be lost without her! Thank you for your feedback - it will certainly put a smile on the teams faces today. Stay safe.
Kind regards
Sam Dalton
Senior Operations Director
Wards Estate Agents
★★★★★ 5/5
GoogleDaniel was friendly, helpful & knowledgeable when he came to visit our home for a valuation. The service from Wards was professional & quick. Will definitely be coming back to use their services in the future
Adam · 24 March 2024
Agent replied · 24 August 2024
Hi Adam,
Thank you for leaving a review! We're delighted to hear how helpful Daniel has … More
★★★★★ 5/5
GoogleEveryone at the branch was very helpful and easy to talk to, listened to us and made selling stress free. Really appreciated Kim pushing and chasing the solicitors too! Very helpful and made us feel like we were important.
Ghislaine · 6 November 2025
Agent replied · 12 November 2025
Good morning,
Thank you for sharing your positive experience.
We are delighted Kim and our team made your sale stress-free.
We will be sure to pass on your feedback.
Kind regards
Wards of West Kingsdown
★★★★★ 5/5
GoogleI cannot thank Daniel and David enough for their patience, tenacity and expert customer service. Property buying is such a stressful experience, normally, but their attention to detail and excellent communication skills assisted in a smooth, worry-free transaction. A very good team and team work at this estate agents. Thank you very much indeed.
Nicky · 25 August 2022
Agent replied · 24 August 2024
Dear Nicky,
Thank you for your 5 star reviewing regarding Dan and David in our West Kingsdown team. Buying (or selling) can be stressful and I am so pleased to hear both Dan and David were on hand to guide you through the journey. Their calm demeanor along with many years experience certainly helps! All the best in your new home. Stay safe.
Kind regards
Sam Dalton
Senior Operations Director
Wards Estate Agents
★★★★★ 5/5
GoogleKim Batchelor of Wards handled probate house sale for me. I didn’t have to worry about anything. She dealt with everything on my behalf and the sale was completed efficiently.
Steve · 15 September 2025
Agent replied · 22 September 2025
Good morning,
Thank you for trusting Kim and our team with your probate house sale.
We're pleased everything was handled efficiently.
Best wishes
Wards of West Kingsdown
★★★★★ 5/5
GoogleOutstanding professionalism from start to finish. Thankyou Jules for all your hard work, for always being available, for giving good advice and answering all sorts of questions. Nothing was ever too much trouble for you. You attended to our …
Justin · 16 April 2025
Agent replied · 22 December 2024
Hello Justin,
Thank you for your lovely review! We're glad to hear that Jules provided … More
★★★★★ 5/5
GoogleVery on the ball all of the time.
Alan · 16 February 2026
Agent replied · 16 April 2026
Hi Alan & Lin Spencer,
Thank you for taking the time to share your feedback. We are pleased to hear that the estate agent team at Wards of West Kingsdown have been proactive and consistently on top of things for you. Providing clear communication and reliable support throughout the moving process is very important to us, and it is great to know this has been reflected in your experience. We really appreciate your comments.
Thanks,
Wards
★★★★★ 5/5
GoogleJules was Extremely helpful , polite and welcoming
Denise · 24 March 2024
Agent replied · 24 August 2024
Hello Denise,
Thank you for your review. It's great to hear how helpful and welcoming Jules … More
★★★★★ 5/5
Googlenew manager Daniel was very helpful, polite and courteous in resolving a problem that he had inherited from the previous manager. it was resolved quickly and efficiently, I was happy with the service I received.PositiveResponsiveness, Professionalism
Denise · 25 August 2020
Agent replied · 24 August 2024
Dear Denise,
Thank you for recent feedback regarding Dan Wood in our West Kingsdown branch. Dan loves helping customers with their move and ensuring it goes as smoothly as possible. Stay safe.
Kind regards
Sam Dalton
Senior Operations Director
Wards Estate Agents
★★★★★ 5/5
GoogleOne of the best estate agents I’ve dealt with, the manager is very good, talks a lot , but clearly knows what he’s talking about. I’ve bought and sold 4 properties through this branch and they have always managed to get me a higher selling price than the guide price, so worth the extra on the fees, you just have to see past what might seem like higher fees and trust people that can get the right figure on the sale. Overall highly Recomended
Bill · 25 August 2020
Agent replied · 24 August 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Wards of Kent
★★★★★ 5/5
GoogleDaniel achieved £100,000 (!) more for our property than other estate agents thought we would get. Excellent, professional and friendly service; they worked hard to sell the house and are worth every penny of the commission they charge - you get what you pay for. Our family have used Wards before and we will definitely be using them again in the future.PositiveResponsiveness, Professionalism, Value
Mark · 25 August 2021
Agent replied · 24 August 2024
Dear Mark,
WOW! £100,000 more for your property than other agents! That is amazing news, and delighted to hear how hard both Dan Ervin & Dan Wood worked to help secure you such a great price. They are delighted you are so happy and thank you for your recommendation.
Kind regards
Sam Dalton
Senior Operations Director
★★★★★ 5/5
GoogleCant fault the service from Wards, the two Dan's made the process very easy.
Wards made light work of the sale of my house through the 2nd lockdown of covid.
Highly recommended if selling in this areaPositiveQuality, Professionalism, Value
Ian · 25 August 2021
Agent replied · 24 August 2024
Dear Ian,
Thank you for your great feedback and recommendation of both Dan Ervin and Dan Wood in our West Kingsdown office.
Kind regards
Sam Dalton
Senior Operations Director
Wards Estate Agents
★★★★★ 4/5
Googlefound the staff very helpful and freindly, very willing to help ! will use them again, if and when the need arises. many thanks !PositiveProfessionalism
Colin · 25 August 2022
Agent replied · 24 August 2024
Dear Colin,
Thank you for your recent feedback regarding our team in West Kingsdown. Your recommendation will mean a lot to them. All the best for the future. Stay safe.
Kind regards
Sam Dalton
Senior Operations Director
Wards Estate Agents
★★★★★ 5/5
GoogleAfter difficult experience with an 'online only' estate agent,who couldn't even get our property onto a website, we turned to Wards to sell my mother's park home. Within days the property photos and paperwork were done and the property …
R · 16 April 2023
★★★★★ 5/5
GoogleThe two Dan's couldn't have been more helpful in valuing my property and offering some great advice. Thanks chaps!PositiveResponsiveness, Quality, Professionalism
Sandy · 25 August 2021
Agent replied · 24 August 2024
Dear Sandy,
Thank you for your lovely feedback regarding Dan Ervin & Dan Wood in our West Kingsdown office. They are delighted to have been able to help.
Kind regards
Sam Dalton
Senior Operations Director
Wards Estate Agents
★★★★★ 5/5
GoogleVery helpful, great service .
Thanks for helping me get my dream home .PositiveResponsiveness, Quality
Melanie · 25 August 2021
Agent replied · 24 August 2024
Dear Melanie,
Thank you for your feedback regarding our team at West Kingsdown, both the Dan's are pleased they could help find your dream home!
Kind regards
Sam Dalton
Senior Operations Director
★★★★★ 1/5
GoogleUseless estate agent.
Charles · 25 August 2022
Agent replied · 24 August 2024
Dear Charles
Thank you for leaving us your comment and rating.
We have been unable to locate your name as a customer of Wards of West Kingsdown however, this can happen if you registered in a different name.
Should you wish to discuss your experience in more detail, please do not hesitate to contact our Customer Relations department on 01702 540802 or email us at customer.relations@arunestates.co.uk.
Kind regards
Wards of Kent
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
