Trusted Agent profile · Kent

Wards Kent reviews

4.7

★★★★★ Excellent

2,085 reviews across 2 platforms

93 Barnehurst Road, Barnehurst, Kent, DA7 6HD

Wards's office in Kent, at 93 Barnehurst Road, is rated 4.7 out of 5 across 2,085 reviews on two platforms, including 103 Google reviews rated 4.8.

Google logo

4.8 / 5

103

Reviews on Google

This office

Trustpilot logo

1,982

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kent office, from every platform, shown as written. First names only.

5/5

Trustpilot

Awesome agency

Fantastic experience. Special thank you to Geoff.

Alina · 23 July 2022

5/5

Trustpilot

Easy from start to finish

Easy from start to finish. They took care of everything for us and as we aren't experienced landlords it was great to have them take care of everything and gave us peace of mind

Manning · 1 July 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Sebastian at Wards has provided me with…

Sebastian at Wards has provided me with excellent service. Handed my buy to let over to wards to rent out. Within 2 hours of the photos going live the property was snapped up. Sebastian throughtout the process kept me upto date about everything. He also found me lovely tenants. Would def use again and recommend to others

Sarnjit · 29 March 2022

5/5

Trustpilot

Superb

Superb from start to finish , excellent communication at every step of the process and overall I found the agents to be very professional, upfront and friendly

Daniel · 9 December 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Abbey - Strood

Abbey in the Strood branch has been extremely helpful in trying to find me my first home. Anyone looking to get on the property ladder should start by speaking to her.

Dan · 10 March 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

I have rented a house with the Lee from Wards Lettings in Ashford

I have rented a house with the assistance of Lee from Wards Lettings in Ashford. He was professional and helpful throughout the process. I would definitely work with him again in the future.

Cevdet · 27 August 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Google

We would highly recommend Wards of Barnehurst. We received excellent service from Geoff, James, Connor and Debbie with the sale of our house. Very professional team that respond to questions/queries very quickly.

Caroline · 16 April 2024

5/5

Trustpilot

The team are fantastic!

I had the best experience with Maria and Nadia, they made me feel at ease and gave a top service from the first interaction and beyond. Thanks ladies

Bella · 30 September 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

4/5

Trustpilot

Staff at the New Romney Branch are very…

Staff at the New Romney Branch are very helpful & friendly even in these difficult times.The sale would have gone more smoothly if the conveyancer had been more on the case.

Kathleen · 15 February 2021

Agent replied · 11 June 2024

Thank you for leaving us your feedback! Best wishes,Wards of Kent

5/5

Trustpilot

Great support from the New Romney office

Great support from the New Romney office selling the house in the middle of the COVID-19 Lockdown. They took care of everything and we were keep informed about the whole process by email.

JULIAN · 5 August 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Trustpilot

Moving house

I was lucky enough to be assisted by Emily throughout the moving process and she couldn’t have been more helpful! Really pleased with the service I received and would highly recommend.

Zack · 6 February 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Excellent letting agents

Abi and Hamid make an excellent team. Friendly and professional to deal with, they always deliver on what they promise. We would have no hesitation in recommending them.

SxphieEmily.x · 7 September 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

1/5

Trustpilot

Absolute shambles

Absolute shambles, dishonest, rude and extremely unhelpful. There should be a regulatory authority that shuts down businesses like this with immediate effectIf I could give awards zero or minus I really would

Simon · 22 October 2020

Agent replied · 11 June 2024

Dear SimonThank you for taking the time to provide us with your feedback. We take any concerns raised very seriously and are sorry if you were unhappy with the way that your enquiry was handled.To enable us to positively identify you and to address your comments, we would ask you to provide some further information by contacting our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk.Kind regards Wards

5/5

Trustpilot

Help in a hurry

We did to buy a property very quickly and Ashleigh of Wards helped us see as many properties as possible in a short time. Thanks for all your help a great team.

Kevin · 15 October 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

1/5

Trustpilot

Absolutely disgusted with the property…

Absolutely disgusted with the property management service. Ongoing repair needed to property since august, despite many requests for information for the insurance to proceed, when emails and voicemails remain even now unanswered. I have finally had to arrange the repair myself. Questions about the property visit report have been ignored Even my complaint has not been responded to!

Lynne · 9 December 2021

5/5

Trustpilot

First home

I found them to be helpful and kept me up to date with everything going. Made much harder due to the COVID-19 situation but still feel they did a great job

Russ · 28 November 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Trustpilot

I highly recommend Wards from New Ash…

I highly recommend Wards from New Ash Green.Terri Truckle help us a lot, good communication and she gave us information for next steps.Thank you for your help!

Larisa · 12 September 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Excellent, professional service, highly recommended.

Wards conducted the search for and vetting of tenant with efficiency and diligence. Assistance in insuring that relevant safety checks, furniture clearance were carried out was invaluable. Communication was excellent throughout.Highly recommended.

Ron · 2 July 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Excellent service from Laura Fowler

Excellent service from Laura Fowler. Was so helpful in assisting me to be able to rent a property and had me moved in less than a week later.Very professional and excellent service.

Kellie · 15 June 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent

5/5

Trustpilot

Excellent service

Excellent service. Weekly updates. Our property achieved a value beyond that which we expected, which was a bonus. Would definitely recommend Wards when selling your house

Jacqueline · 20 October 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Great Service

From the very start when we were trying to move to Hythe I found the staff at Wards Estate Agents very Friendly and helpful. We have been dealing with Florence and Mark who were great. They arranged viewings at very short notice and kept in touch by phone. I would use them again.

Bernard · 30 June 2022

5/5

Trustpilot

Excellent

Wards were extremely helpful especially advice from Angelina at the Hythe offoce with solicitor questions and completing documents when I wasn't sure of something she was always there for me

Customer · 6 December 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Google

Friendly stuff. Everything done in time Very happy.. Rebecca very helpful

GINTARAS · 14 June 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Trustpilot

This was the easiest and quickest house…

This was the easiest and quickest house transaction we’ve ever done. A month from first viewing to completion is exceptional but all the stars were aligned and Wards helped throughout.

John · 29 November 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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