Trusted Agent profile Β· Bexley

Wards Bexley reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

2,086 reviews across 2 platforms

93 Barnehurst Road, Barnehurst, Bexley, DA7 6HD

Wards's office in Bexley, at 93 Barnehurst Road, is rated 4.7 out of 5 across 2,086 reviews on two platforms, including 103 Google reviews rated 4.8.

Google logo

4.8 / 5

103

Reviews on Google

This office

Trustpilot logo

1,983

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bexley office, from every platform, shown as written. First names only.

5/5

Trustpilot

I had a wonderful experience dealing…

I had a wonderful experience dealing with Wards. The team was exceptionally friendly, warm, and welcoming from the moment I got in touch. They went above and beyond to be helpful and kept me updated every step of the way. Moving or dealing with property can be stressful, but they made the entire process so easy and smooth. I highly recommend Wards to anyone looking for a reliable, friendly estate agent!

Chris Β· 4 September 2026

Agent replied Β· 24 September 2026

We are so pleased to hear that our team at Wards Snodland provided such a positive and smooth experience for you. Making the process easy and keeping you informed is always our goal. Thank you for your wonderful recommendation! Know someone who would benefit from our services and want to receive Β£100* between you? Use the following link to refer a friend today: https://ae0.uk/5014

5/5

Google

(2022): Wards were very quick and efficient at getting my property on the market. They got to a sale in a very short space of time. They were very helpful and professional at managing the various issues that came up. They were always very polite on the phone and I never ran into any difficulties getting hold of someone to talk to. Top marks. Would use again. EDIT 2025: ... Did use again! For a pair of property sales which began in 2024. Both properties had been listed with another agent for six months and got absolutely nowhere. Wards did a smashing job getting deals on both of them in a very, very short space of time. Both of these sales took a long time to get through legals and Wards were superbly supportive throughout. Thank you to Geoff, Debbie, James and the rest of the team for their professionalism and experience. Five stars again!

Robert Β· 16 April 2025

Agent replied Β· 13 June 2024

Dear Robert, Thank you for your feedback regarding your recent experience with our Barnehurst team. Nothing ever seems to be too much trouble for them, and they seem to rise to any challenges during the moving process in a calm, professional manner. I am so pleased to hear you would use them again too. Stay safe. Kind regards Sam Dalton Senior Operations Director Ward’s Estate Agents

5/5

Google

Wards of Barnehurst are an amazing estate agents. Geoff, James, Conner, Anne, Becky and Jill are a fabulous team. They were able to do what other Estate agents failed to do. The service they offer is outstanding, they kept me up to date throughout my whole moving process. And a special thank you to Debbie Brewer who was amazing, the effort she put in to ensure our sale went ahead was a fantastic example of professionalism and I cannot thank her enough. I would highly recommend wards of Barnehurst for all of your moving requirements.

Naomi Β· 16 April 2025

Agent replied Β· 24 August 2024

Hi Naomi, Thank you for your lovely review! We're thrilled to hear that our team provided you with such outstanding service. It's wonderful to know we could assist you where others couldn't and keep you informed throughout your move. We truly appreciate your recommendation and are always here to help you move forward on your property journey. Many thanks, Wards of Barnehurst Estate Agents

5/5

Google

Recently was on the market with another agent and had 5 viewings in 5 months, changed to Wards on the 12th July with the open house on the 20th July and had the same amount of viewings in one day as the time with the other agent. Geoff and Ann were brilliant and kept me updated on viewings and offers that came in. In just over 3 weeks the house was sold. I couldn't have asked for a smoother transaction and process

Zach Β· 16 April 2025

Agent replied Β· 24 August 2024

Hi Zach and Maisie, Thank you for taking the time to leave such a lovely review. We're happy to hear that our team provided you with an excellent service and that we get such a quick sale. Best wishes, Wards

5/5

Google

My property had been marketed by 2 previous estate agents before I instructed Wards. Wow - what a difference and what an excellent service I received from Geoff and his team- Geoff was an excellent and experienced leader who came and valued the property and was very supportive throughout, Kerry showed potential buyers around and was so friendly and knowledgeable about the local amenities etc and Anne kept me updated with feedback and offers. Whilst the sale was progressing Debbie kept me informed on progress with regular updates- What an absolute marvellous team - they worked so hard getting me over 30 viewings and I am delighted that I have now exchanged contracts - I will be forever grateful to each of them - Their efforts went above and beyond and I would have no hesitation in strongly recommending Wards - Thank you so very much πŸ˜€

Carol Β· 16 April 2025

Agent replied Β· 9 November 2024

Hello Carol, Thanks for your review, we're delighted you're happy with our service. Best wishes, Wards

5/5

Google

So far we are very happy with their service ( still in process ) dealt with Ann McDonald who has been on the ball with everything even to all our questions, nothing seems to be too much trouble. Will continue with revue when all is complete.

Carlton Β· 16 March 2026

Agent replied Β· 16 April 2026

Hi Carlton, Thank you for your feedback. We are delighted to hear that Ann has been so responsive and helpful so far, keeping everything on track and answering all your questions during the moving process. Providing proactive property sale support and clear communication when buying or selling a home is exactly what our estate agent team strives for. We look forward to supporting you through to completion and appreciate you taking the time to share your experience. Thanks, Wards

5/5

Trustpilot

Callam helped and assisted us from the…

Callam helped and assisted us from the start of our property search up to the purchase and completion. Callam was always contactable. Cannot thank him enough.

Romi Β· 3 August 2026

Agent replied Β· 24 September 2026

We are so pleased to hear about your positive experience with us at Wards, especially regarding the support you received throughout your property journey. We truly appreciate your kind words. Want to earn Β£100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://sl1nk.com/9xee2ip

5/5

Trustpilot

Fantastic Service

We have just exchange contracts on our new property and would like to thank all the girls at wards for their hard work getting us there. They are always ready to help in anyway they can with prompt replies and helpful suggestions. Extremely professional and always knew the answers to any questions we had. Thank you so much Be, Maria, Sam and Katherine for your fantastic service.

Mrs Β· 16 September 2026

Agent replied Β· 24 September 2026

We are absolutely delighted to hear about your positive experience and that our team's hard work at Wards Kings Hill helped you exchange contracts on your new property. Providing prompt, helpful, and professional service is what we strive for, and it's wonderful to know we met your expectations. Thank you for your kind words! Do you know someone who would benefit from our services? Refer a friend at the following link to receive Β£100* between you: https://ae0.uk/5014

5/5

Trustpilot

We would highly recommend Hythe Wards Estate…

We would highly recommend Wards Estate Agents in Hythe for selling your home. A huge thank you to Mark, Darren, Ollie, Amelia and Amanda.

Aimee Β· 7 August 2026

Agent replied Β· 24 September 2026

We are incredibly grateful for your wonderful feedback. It means so much to us to hear that our team's efforts in communication and support made your relocation less stressful. We always aim to provide clear and consistent updates, and we're delighted that our approach to handling viewings and securing reliable buyers met your expectations. Your recommendation is truly valued at Wards! Know someone who would benefit from our services and want to receive Β£100* between you? Use the following link to refer a friend today: https://sl1nk.com/9xee2ip

5/5

Trustpilot

Nicholas Foster

Nicholas Foster was really helpful - I would highly recommend Wards. I am very happy with the service I received and great communication.

Kellie Β· 12 August 2026

Agent replied Β· 24 September 2026

We're so happy to hear you had such a positive experience and appreciated the great communication from Nicholas. We truly value your recommendation of Wards. Want to earn Β£100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://sl1nk.com/9xee2ip

5/5

Google

A big thank you to Wards Barnehurst team for making our experience such a smooth one.Ann,Rachel,Geoff, Debbie and Cameron were always ready to answer our questions and the time to respond was such a quick one. They really are professional and take care of you throughout the whole journey, don’t hesitate to pick up your phone to call them. Even the key handover process was so good.Will definitely recommend them to my friends & family. Cheers Rohit

Rohit Β· 16 April 2025

Agent replied Β· 24 August 2024

Hi Rohit, Thank you for taking the time to leave such a lovely review. It's great to hear how positive your experience has been, thank you so much for recommending our team. Many thanks, Wards of Barnehurst Estate Agents

5/5

Trustpilot

A Good team of skilled people.

The team at Wards in whitstable are fantastic. I would highly recommend. From my experience, you really don't need to be chasing them or doing the job for them. Behind the scenes they are going above and beyond on a daily basis. If you want to be able to instruct an estate agent and be confident you can leave them to it, use these guys.

Jcramphorn Β· 9 September 2026

Agent replied Β· 24 September 2026

We are so pleased to hear that our team at Wards Whitstable provided such a fantastic and confident experience for you. Knowing that we went above and beyond behind the scenes is truly rewarding. Thank you for your wonderful recommendation! Do you know someone who would benefit from our services? Refer a friend at the following link to receive Β£100* between you: https://ae0.uk/5014

5/5

Trustpilot

Another satisfied customer

It has been a really good experience dealing with Billy, Keryn and other Wards staff with selling my flat. They are always pleased to see me when I walk down from the station. And once a sale had been agreed upon, Sally Bryant organised matters that I could not even think about, e.g. four sets of solicitors plus the clients also. Well done Sally.

Mr Β· 12 September 2026

Agent replied Β· 24 September 2026

We're so pleased to hear about your positive experience with our team at Wards Broadstairs, especially with the sale of your flat. It's wonderful to know that our colleagues provided excellent support and made the process smooth for you. We truly appreciate your kind words. Want to earn Β£100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5014

5/5

Trustpilot

Great company

We just purchased our new house through wards, they’re easy to get hold of and keep you in the loop. Kim batchelor was a diamond! I was having a nightmare with my solicitor who was dreadful! She got things moving and really put in a good few days hard work to get us there! Really happy with our purchase so thank you!

James Β· 24 September 2026

Agent replied Β· 10 October 2026

We are so happy to hear about your positive experience with our team at Wards, especially during such an important time. It's wonderful to know we could make the process smoother for you. Thank you for your kind words James! Know someone who would benefit from our services and want to receive Β£100* between you? Use the following link to refer a friend today: https://ae0.uk/5014

5/5

Google

We just sold with Wards. The whole process with them was quick and easy. Geoff was very helpful and friendly. We also had the AI pictures of some rooms in the house as we use a bedroom as an office etc and wanted to show what they would look like as the intended rooms, they came out great and really helped with the vision of the house! Would recommend!

Amy Β· 15 June 2025

Agent replied Β· 16 April 2026

Good morning Amy, We're happy to hear that you had a quick and easy experience selling with us. Thank you for recommending us! All the best, Wards

5/5

Trustpilot

Wards and Be Chapman and Sam Turner

Both Be and Sam did everything in their power to make selling our present property simple and enhanced the reputation of both themselves and Wards even more by setting us up with a rental agreement prior to purchasing our new property which made what could have been a very stressful occasion much easier. I would not hesitate to recommend Wards to anyone looking to move.

Stephen Β· 29 August 2026

Agent replied Β· 24 September 2026

We are so pleased to hear that our team at Wards King Hill made your selling and moving experience a smooth one. It's wonderful to know that our efforts to arrange a rental agreement prior to your purchase helped alleviate stress. We truly appreciate your recommendation. Know someone who would benefit from our services and want to receive Β£100* between you? Use the following link to refer a friend today: https://ae0.uk/5014

5/5

Trustpilot

We instructed Wards to try to sell our…

We instructed Wards to try to sell our house and we got Anne to come to put it on the market, she was very friendly and ran through everything that we needed to know and with help from izzie and the ladies in the office they got my house sold within a month, we couldn’t be happier and wards have helped us find our dream property too,

Mr Β· 29 July 2026

Agent replied Β· 24 September 2026

We truly appreciate you sharing your wonderful experience with us Colin. We are so pleased to hear that our team provided excellent service, helping you sell your home swiftly and find your dream property. Your kind words mean a great deal to us. Do you know someone who would benefit from our services? Refer a friend at the following link to receive Β£100* between you: https://sl1nk.com/9xee2ip

5/5

Trustpilot

Great service

Tom was absolutely excellent! Cannot recommend highly enough.

Anthi Β· 5 October 2026

Agent replied Β· 10 October 2026

We are happy to hear that our team member provided such outstanding assistance. Thank you for your positive feedback.

5/5

Trustpilot

We had an excellent experience with…

We had an excellent experience with Wards of Ashford while searching for our new home. From start to finish, the team was incredibly supportive, and we want to give a special mention to Romie and Keegan, who went above and beyond to help us throughout the process. Their dedication and genuine enthusiasm were truly appreciated. Thanks to their efforts, we found the perfect home, and we couldn’t be happier. We highly recommend Wards of Ashford and their amazing team for anyone looking to make their next move. Thank you for making this journey such a positive one!

Daniel Β· 8 December 2024

Agent replied Β· 27 December 2024

Morning Daniel,Thank you for your lovely review! We're thrilled to hear that you had such a positive experience with Wards of Ashford. Romie and Keegan will be delighted to know their dedication and enthusiasm made a difference in your home search. We’re always here to help you move forward and are grateful for your recommendation.Best regards, Wards of Kent

5/5

Trustpilot

Thank you Shannon and team at eynsford…

Thank you Shannon and team at eynsford for recently selling our property in Farningham. You have provided an excellent service keeping us updated weekly or more if needed with a very friendly and helpful attitude. Special thanks to Judy Day who was outstanding in her service regarding the liaisons between all parties. She is a credit to Wards.

Malcolm Β· 1 June 2026

5/5

Trustpilot

Great experience

Maria kept us updated every step of the way. Always available to answer our questions.

Jeffrey Β· 13 August 2026

Agent replied Β· 24 September 2026

We're so happy to hear our team at Wards kept you updated and were always available to answer your questions. We appreciate your kind words! Know someone who would benefit from our services and want to receive Β£100* between you? Use the following link to refer a friend today: https://sl1nk.com/9xee2ip

5/5

Trustpilot

Very good ,so far so good

Very good ,so far so good. Wards have listened to my requirement and are on board with promoting my home and helping me to try and find my next one hopefully. They have been flexible with time scales and listened to situation. Wards have sold my last two houses so l'm hoping 3rd time lucky.

Jeanette Β· 3 October 2026

Agent replied Β· 10 October 2026

We are glad you enjoyed your experience working with us again. Thank you for your wonderful feedback and for trusting us with the sale of your property for a third time. We appreciate your loyalty and are pleased that our team has been attentive and flexible to your needs.

5/5

Trustpilot

Grace based in Rochester was…

Grace based in Rochester was particularly helpful in helping me find a place to rent. My personal circumstances for needing to rent were quite stressful and Grace made the entire process seamless and treated me with empathy. She got back to me in a timely fashion when she said she would and even found the time to help me with query on her day off because I was anxious about it. My experience throughout has been both professional and organised and I’m now looking forward to moving in shortly. Highly recommend.

Natalie Β· 20 November 2024

Agent replied Β· 27 December 2024

Hi Natalie,Thank you for taking the time to leave such a detailed review. We're delighted to hear that Grace was able to make your renting experience seamless and stress-free. It's great to know that her empathy and professionalism made such a positive impact. We're here for you every step of the way and wish you all the best in your new home.Kind regards, Wards

1/5

Trustpilot

Passed referencing a month ago and no tenancy agreement

Passed referencing a month ago, but they and the landlady keep me in limbo. They outright refuse to provide a tenancy agreement before move-in, missed the legal statutory deadline to return my holding deposit under the Tenant Fees Act 2019, and told me on the phone that they 'do things differently'. They refuse to return the holding deposit and keep sending emails about moving in.

Helen Β· 28 July 2026

Agent replied Β· 24 September 2026

Thank you for your comments are we are sorry that things have not gone as smoothly for you as we would hope or expect. Our records indicate that the holding deposit has been returned to you however if you have any questions or concerns, please do not hesitate to contact our Customer Support department on 01702 540802 or at customer.support@arunestates.co.uk. Thank you. Kind regards Wards

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