Every review we hold for the Kent office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have thoroughly enjoyed working with Knight Frank on the sale of our property. Mark Waldron has provided us with excellent help and advice throughout, from our first meeting with him for valuation purposes, then during viewings and consideration of offers, and finally helping us to navigate through exchange and completion. Mark and his team have made the process as smooth and stress-free as possible and we highly recommend them.
Beverley · 19 March 2026
Agent replied · 16 April 2026
Dear Beverley,
Thank you for your kind words. It has been a genuine pleasure working with you.
Wishing you all the very best for the future.
Mark and the Knight Frank Sevenoaks team
★★★★★ 1/5
GoogleI know it is a tough market to sell with high rates, but the experience wasn’t great. We have been consistently pushed to lower our price, to a point it becomes really irritating.
The buyers they found was not vet properly been told they already exchanged, pushed us take property off market then turn out they didn’t, and chain fell because our buyers’ buyers withdraw last minute. Wont recommend and won’t use them again.
In this case I mark this to one star, we didn’t ask for more than you proposed, so our inspiration wasn’t higher than what you agreed. If we go with KF with lower price for easy sale, what is the differences between you and purple bricks?
You could validate with the buyers solicitors but didn’t manage to do that. That is just basic due diligence.
A · 29 July 2024
Agent replied · 24 August 2024
We are very sorry to hear you have not had a good experience. It is a very price-sensitive market, and we endeavour to give the best advice to our clients at every stage of the process. Sometimes, especially when our clients have high aspirations, we focus on providing the most appropriate advice. We are sorry the buyers did not proceed to purchase the house, and we try extremely hard to qualify a buyer's position. To a certain point, we are reliant on information provided to us by a purchaser; in this case, we passed on all the information we received to our clients.
I hope that you can appreciate that this is not always easy and I’m sorry that your experience was frustrating. If you feel that you would like to discuss further details then please do make contact with me directly.
Kind Regards
Matthew Hodder-Williams
Partner, Knight Frank Sevenoaks
★★★★★ 5/5
GoogleFaced with a difficult market Oli and Jade were extremely professional throughout and secured the sale of our house. Having worked with many estate agents over the years, I cannot recommend them more highly, they are simply The Best.
Courtney · 26 November 2024
Agent replied · 22 November 2024
Dear Courtney
We’re thrilled that we could support you throughout the sales process. It was a pleasure working with you both and thank you so much for your kind words! This means a lot to us. Wishing you all the very best in your new chapter!
Kind regards,
Oli and Jade
★★★★★ 5/5
GoogleMyself and my partner were buying from a seller using Knight Frank estate agent, so were on the receiving end of their work. We have received nothing but great communication, guidance and timely responses. We are first time buyers and have experienced such a stress free process a lot of which came from the support of Mark Waldron leading the process and keeping us informed throughout. We will definitely be holding Knight Frank in mind for any future properties we sell. Thank you!
Mariam · 26 March 2024
Agent replied · 17 June 2024
Dear Mariam,
Thank you for your kind words and we wish you both all the best in your first home together.
Best wishes
Mark and the Knight Frank Sevenoaks team
★★★★★ 5/5
GoogleMark and team have been a pleasure to deal with. Extremely professional and made the selling experience very simplistic and smooth.
Simon · 26 March 2024
Agent replied · 17 June 2024
Dear Simon
Thank you for your kind words, it has been a pleasure to work with you and wishing you well in your new home. … More
★★★★★ 5/5
GoogleI highly recommend George Berry and his team. George has a vast knowledge of the local area and the market. I had been searching for a house in a very particular location for a number of years. George found it for me before it went on …
Michelle · 16 April 2020
Agent replied · 17 June 2024
Thank you, Michelle. It was a pleasure to act for you and Matthew and I am delighted that not only did we manage to find the elusive house you had been looking so long for but also selling yours to enable to the transaction to take place. … More
★★★★★ 4/5
GoogleOur overall experience with Knight Frank was positive. They were professional and diligent. The post viewing feedback was provided promptly. However, we felt the initial guide price was too high.
George and the team were easily contactable, responsive and always pleasant.
We would recommend Knight Frank.
Patricia · 19 June 2016
Agent replied · 17 June 2024
Thank you Patricia, delighted to hear your positive feedback.
★★★★★ 5/5
GoogleWe've just sold through Knight Frank (James Storey) and were delighted. We went with James/KF because they focused on evidencing why they thought we would get the asking price, rather than the well known competitor who focused on why the …
Daniel · 16 April 2024
Agent replied · 17 June 2024
Thank you so much for your kind review. It was a pleasure to work with you not only on your sale but also on finding your new home. … More
★★★★★ 5/5
GoogleExtraordinary service, faultless professionalism and negotiation with honest communication resulting in a fast efficient sale. Tilly is a credit to your team she is mindful of the sale process but not at the expense of the customers feelings. Knight Frank's trademark is the experience that your customer leaves with and Tilly is about the best that you can get.
AG · 25 October 2017
★★★★★ 5/5
GoogleExtraordinary service, faultless professionalism and negotiation with honest communication resulting in a fast efficient sale. Tilly is a credit to your team she is mindful of the sale process but not at the expense of the customers feelings. Knight Frank's trademark is the experience that your customer leaves with and Tilly is about the best that you can get.
Amanda · 19 June 2017
★★★★★ 5/5
GoogleMaddy, George & Team have been a delight to deal with. They are professional, expert in their field, diligent, trustworthy and focused, allowing me to focus on the day to day, without interruption. Thanks ever so much, I won't be going anywhere else in future.
Chris · 18 June 2020
Agent replied · 17 June 2024
Thank you for your kind review. We really appreciate it.
★★★★★ 5/5
GoogleThe team at Knight Frank, and in particular Louisa, were excellent at keeping our sale and purchase on track. I would recommend them as a knowledgable and professional local agent.
Anna · 19 June 2019
★★★★★ 5/5
GoogleGeorge and his team provided outstanding personal and professional advice throughout our recent sales process. I would thoroughly recommend himself and his team to any future buyers and sellers. John and Julia
John · 19 June 2017
★★★★★ 5/5
GoogleKnight Frank more than lived up to their peerless reputation, in their sensitive and efficient handling of our sale. It is a very unusual house, which required a degree of professional expertise over and above the average. We would recommend their services unreservedly.
Paul · 19 June 2016
Agent replied · 17 June 2024
Thank you Paul for your kind feedback! Very much appreciated.
★★★★★ 5/5
GoogleGeorge Berry managed to navigate a protracted and difficult deal over the line by using diplomacy and sound judgement. His experience shone through when the going got tough and the sale took place despite days when all seemed lost.
Roderick · 19 June 2019
Agent replied · 17 June 2024
Thank you very much for your kind words, Mr Charles. It was a pleasure to act on your behalf and whilst the transaction was certainly not without its challenges I am delighted to have been able to assist you move on to the next chapter. Thank you for entrusting me with the sale of your home and wishing you all the best. George
★★★★★ 5/5
GoogleMandy did an amazing job of keeping the chain moving under difficult circumstances. I would strongly recommend using this agency based on my experience with her
Rachel · 19 June 2019
Agent replied · 17 June 2024
Thank you so much for your review Rachel and it was a pleasure helping with the sale of your property even when we encountered challenges within the chain. We got there in the end which is all that matters!
★★★★★ 5/5
GoogleI interacted a lot with everyone in the branch when I was looking to buy my property and found them extremely professional. When it came to selling, I chose them as my agent and they did a fantastic job. Ross in particular was amazing, he kept on the top of things and chased all parties to keep on schedule.
Manish · 19 June 2017
★★★★★ 5/5
GoogleCompared to their nearest competitors, they were far more reactive and efficient. A very professional and easy transaction
Ed · 16 April 2021
Agent replied · 17 June 2024
It was a real pleasure to have the opportunity to work hard on your behalf to find an excellent buyer for a wonderful house.
★★★★★ 5/5
GoogleGeorge Berry dealt with our recent house sale with consummate tact and diplomacy. He is a calm influence - and always on hand with reasoned advice. George has a thorough knowledge of the local market and an unflappable manner. Couple this with accomplished interpersonal skills and you have an excellent agent. I recommend him and his team.
Palm7 · 25 October 2017
★★★★★ 5/5
GoogleGeorge Berry dealt with our recent house sale with consummate tact and diplomacy. He is a calm influence - and always on hand with reasoned advice. George has a thorough knowledge of the local market and an unflappable manner. Couple this with accomplished interpersonal skills and you have an excellent agent. I recommend him and his team.
Palm7films · 19 June 2017
★★★★★ 5/5
GoogleA good selling experience from start to finish, comparing more favourably than other agents recently used by us; good advice on marketing materials, arranged lots of viewings and communicated well before and after each, then navigated the final sale process sympathetically and efficiently. Special thanks must go to the hugely experienced George Berry.
C · 19 June 2019
★★★★★ 5/5
GoogleMy experience of selling my house through Knight Frank has been excellent, specifically Maddy. She always went above and beyond at every stage to ensure the process was calm and even pleasant! We exchanged and completed ahead of schedule. Thank you for everything Maddy, Liz Wellman
Max · 16 April 2021
★★★★★ 5/5
GoogleThanks very much to the Knight Frank sales team for their expert support over the past months leading to the sale of our family home - the Malthouse. This was made so much easier because of the professional relationship that the team built up with us, giving us confidence every step of the way.
Alastair · 19 June 2017
★★★★★ 5/5
GoogleTop class, professional and personal service. If you need to sell a property I would strongly recommend Knight Frank
Steve · 19 June 2016
Agent replied · 17 June 2024
Thank you very much Steve for your kind words, it was a pleasure acting on your behalf.
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