Trusted Agent profile · Kent
★★★★★
78 reviews across 1 platform
51 London Road, Rainham, Kent, ME8 7RG
Kayleigh Stevens Personal Property Consultancy's office in Kent, at 51 London Road, is rated 4.9 out of 5 across 78 reviews on 1 platform, including 78 Google reviews rated 4.9.
Every review we hold for the Kent office, from every platform, shown as written. First names only.
5/5
GoogleFantastic level of service over and above the norm, knowledgeable on everything you need and always contactable when you need support and advice. By far our best agent in the area when selling our property! You won’t be disappointed.
Thank you Paul for your kind words. We're pleased you're happy. We hope you enjoy your new home.
5/5
GoogleI first used the highly professional KS Property group in 2020 and they were brilliant. Faultless with every aspect of the process, from start to finish Kayleigh was always on hand with her much needed advice and reassurance with everything that I was asking. This is the reason why I’ve chosen to use the group to sell my current property.
Thank you for your lovely review James, and trust to come with us again.
5/5
GoogleWe purchased one of Kayleigh’s properties and even though we were the buyers she was still amazing help! She provided weekly updates, advice and guidance on what we should do to make the process as quick and easy as possible. She never takes her foot off the gas which is exactly what you need from an estate agent.
Thank you for your lovely Review. We hope you enjoy your new home and the beautiful surroundings.
5/5
GoogleExtremely professional from the outset. Bought and sold with her. Kept us updated all the way through the process. Our sale fell through with our original agent. After going with Kayleigh, we sold again within 4 days. You don't get a such a tailored service from most High Street estate agents as you do with Kayleigh Stevens. Thoroughly recommended.
Thank you for your review. I hope you make many happy memories in your new home. Good Luck.
5/5
GoogleBest customer service I have ever experienced from an estate agency! Kayleigh and Stewart really go over and above, providing an excellent all-round moving experience in a quick timescale. Very highly recommended!
Thank you Lauren, what a lovely review. We are so pleased you're happy with our service.
5/5
GoogleHow do you buy a house in 5 weeks when you are desperate to move and it’s very complicated? Use Kayleigh. Lots of problems to resolve very quickly, mortgage brokers, remote vendor and some other legal complications, Kayleigh made this happen directly and through her network of professionals. Nothing was ever too much trouble. If I ever sell then I’ll know who to use.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review Rob. I hope you really enjoy your lovely new home.
5/5
GoogleAn absolute pleasure to work with Kayleigh and Stewart on buying our first home! They put us in touch with an excellent Mortage broker and solicitor, and always answered our questions quickly and with no judgement! I would 100% recommend using their services.
Thank you so much Millie for your lovely review. We hope you both enjoy your new beautiful home together.
5/5
GoogleI'd give more stars if I could! Kayleigh sold our house in 5 days! I can't fault her professionalism, attention to detail and friendly personal approach to the whole process. She is fantastic. I felt completely reassured and stress-free throughout our property sale and the high level of customer service continued when we were in our new property, always going above and beyond. I'd recommend Kayleigh in a heartbeat!PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your review. I loved working for you and I hope you & your family, will be very happy in your new home.
5/5
GoogleKayleigh and Stewart are excellent in their field. Our house was realistically priced and sold in a week. All through the process we were kept informed and when I needed something they were only too pleased to help. Would certainly recommend them
Thank you Karen for your review. We hope you're very happy in your new home :○)
5/5
GoogleBrilliant experience buying my first home; Kayleigh was consistently available, supportive, and made the whole process much easier. Thank you
5/5
Google100% recommend! Kayleigh and Stewart are the only estate agents you should consider if you want an honest, smooth, dedicated, professional service.
Thank you so much for your recommendation and kind words! 😊 It means the world to us that you valued our honesty, dedication, and professionalism. Providing a smooth and stress-free experience is always our top priority. If you ever need us again, we’re always here to help! …
5/5
GoogleKayleigh has been amazing. Always available to support and answer any questions. Very professional yet friendly and real. She supported with every aspect of selling including sign posting us to other connected services. 100% recommend Kayleigh if your looking for a 121 service excellent customer care. Thank you Kayleigh.
Thank you so much for your kind review.
1/5
Google*PLEASE READ THIS BEFORE CHOOSING* - Lacks in professionalism - Chaotic & disorganised - Not interested in you & property - Interested in herself & the profit... She will have all the gift of the gab without even needing to pause for breath. Professional in sales patter & will baffle you with everything she apparently knows whilst slagging off all the estate agents in the local area (She refers to them as plebs!). Very quick & efficient in getting you to sign her contract & then everything slows & your left in limbo whilst you wait patiently for your property to be on the national portals. She will tell you how many people she has waiting to see the property, but odd that no one was there when aparent viewings were taking place & no feedback either? She will explain how "BUSY" she is & how dramatic her life is & all the details of this, (as though everyone elses life is a breeze). Once your property is live you will hear nothing from her unless poked. Once you have become tired of this & decide to leave after her 12 week contract, she will come up with constant excuses for weeks in failing to return the property keys until advised the police & my solitictor would be informed. YOU HAVE BEEN WARNED THERE ARE OTHER ESTATE AGENTS AVAILABE!!
5/5
GoogleWe purchased a property being marketed by Kayleigh and cannot fault the service provided. Great communication throughout and always willing to make calls where necessary to keep the chain moving and everyone updated. Very personable too and easy to deal with. Thanks Kayleigh
Thank you for your lovely review. I hope you enjoy your new home.
5/5
GoogleKayleigh and Stewart have been great from the moment we viewed to when we exchanged! Would definitely recommend using them!
Thank you Tom. We hope you enjoy your new home.
5/5
GoogleI would highly recommend Kayleigh. She is very proactive and got my purchase through to completion within 7 weeks. She is very friendly and approachable. She is always available to talk to and very responsive to messages.
Thank you so much for taking the time to do such a lovely review. Especially on moving day :) Good luck in your new home.
5/5
GoogleWe had a wonderful experience purchasing our property with Kayleigh. From our initial viewing which she catered for despite it being short notice, right through to exchange and completion where communication was prompt and detailed. Highly recommended!
Thank you Darren for your lovely review. I hope you're both settled and enjoy your first Christmas together in your beautiful new home.
5/5
GoogleKayleigh and Stuart have been amazing and supportive throughout the whole process. I would definitely recommend them.
Thank you Katie, Thank you so much for your wonderful review! We’re thrilled to hear that we were able to support you throughout the process. Your recommendation means a lot to us, and we’re here if you ever need assistance in the future!
5/5
GoogleIt was only thanks to Kayleigh and Stuart that our move ever happened. Numerous obstacles were put in the way of the move, but Kayleigh made it all happen. Thanks and be highly recommended.
5/5
GoogleGreat service from start to finish with all the hassle involved in selling a property taken care of by Kayleigh who was available and responsive throughout.
Thank you for your lovely review Roland.
5/5
GoogleI purchased my property through Kayleigh. I spent more time on the phone to her than I did my own estate agents as she was so helpful and helped the whole process progress smoothly. Thanks!
Thank you so much for your lovely review. I hope you and your family settle in to your new home, I can't wait to see all the work you do. Take care and good luck.
5/5
GoogleHelpful and supportive, friendly and professional
Hi Teresa, Thank you so much for your kind words! I’m glad to hear that you found our service helpful, supportive, friendly, and professional. It was a pleasure assisting you, and if you need anything in the future, please don’t hesitate to reach out!
5/5
GoogleA very polite and warm individual. She’s knowledgeable of the property she sells and patiently answers any questions posed. Would highly recommend. 👍☺️ …
Thank you so much for taking the time to post me such a lovely review.
5/5
GoogleKayleigh was prompt and very well prepared for our valuation. Very impressed with her approach to the appraisal and local knowledge. If selling definitely worth making contact
Thank you for your lovely review.
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