Trusted Agent profile
★★★★★
173 reviews across 2 platforms
Freemen's Way, Deal, Kent CT14 9DQ
Dandara's Kent office at Freemen's Way is rated 4.7 out of 5 across 173 reviews on two platforms, including 7 Google reviews rated 3.1. The 166 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Kent office, from every platform, shown as written. First names only.
5/5
TrustpilotThe Heathers Hadlow
Thank you for all your support throughout the home buying process. Your guidance, patience and professionalism made a significant difference, and I truly appreciate the effort you put into helping us move forward smoothly.
We are so pleased to hear about your positive experience throughout the home buying process. We will be sure to pass on your thanks to our colleague.
5/5
TrustpilotDandara Jersey Lettings Team
Just wanted to say a big thankyou once again to the whole Dandara Jersey Lettings Team for their smooth and professional handling of a change in tenant, including property inspection, sorting maintenance issues, sourcing a new tenant and arranging the security deposit and rent payment. Excellent service !
We're so pleased to hear our Lettings Team provided such smooth and professional service. Thank you for your kind words and for recognizing our efforts!
4/5
TrustpilotPositive experience
Agent was available for an ad-hoc visit to the site and provided comprehensive information and viewings.
We're pleased to hear that! Thank you for taking the time to leave a review.
5/5
TrustpilotHelen was very helpful and informative…
Helen was very helpful and informative and the show home was beautiful and clean!
We're delighted to hear you had such a positive experience with Helen - she will be so pleased with your feedback. Thank you for taking the time to leave a great review.
5/5
TrustpilotOur family met a lovely lady called…
Our family met a lovely lady called Helen at the Dandara sales office last week. Helen was very articulate and was able to answer of our questions giving all the necessary details and it was easy for us to make a decision to purchase the property. Thank you Helen for being great and keep up the good work.
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
5/5
TrustpilotDandara gets our vote!
Hannah and Bradley made us very welcome. We spoke with Hannah who was very good with all our questions and spent a lot of time with us. Dandara has our vote and free pizzas had nothing to do with it!
5/5
TrustpilotVisit to the sales office
We had a nice experience at the sales office and with the show home tour. Alanna was very detailed with her answers to all our questions and provided insights to other things we did not consider. The visit helps to shape our decision quality for a new home going forward.
Thank you for taking the time to leave such a great review, we're delighted you had a great experience with Alanna.
5/5
TrustpilotGreat experience
Great experience, Violeta was a helpful and friendly host.
Thank you for leaving a great review about Violeta, she will be delighted with your feedback.
5/5
TrustpilotLorraine selling The Pines development is fantastic
Lorraine selling The Pines development in Wallyford is fantastic! After previously having a terrible experience with another builder, Lorraine couldn’t be any more opposite. Her in depth knowledge and friendly manner make her a huge asset to Dandara. We’re looking forward to working with her on our dream home!
That's great news, thank you for leaving such great feedback about Lorraine and many congratulations on your new Dandara home.
5/5
TrustpilotFriendly & Helpful at Manor Park
We’ve had a really positive experience with Dandara at Manor Park so far. Hannah has been extremely helpful to my partner and me as first-time buyers, especially as we’re not very familiar with the home-buying process.
5/5
TrustpilotGreat Experience
Dandara had been extremely helpful in securing a rental property. The estate agent has been responsive and communicative throughout the whole process making each step clear and transparent. I would definitely recommend Dandara to a friend or family member.
We are so pleased to hear that we were extremely helpful in securing your rental property. We appreciate your kind words and recommendation!
5/5
TrustpilotOutstanding help finding an apartment
Signed up with Dandara as one of 5 agencies to look for a property in Jersey, of which 3 responded. Brendan was one of them: he contacted me about a couple of possibilities and showed me around them both. He was helpful, informative and realistic about the state of the market and although I liked one of the properties, there was prior interest and I didn't get it. I asked to be kept in mind for anything similar but wasn't expecting a miracle. Two weeks later, Brendan called me out of the blue to say that the prior interest had had to withdraw. A week further on, the contract is signed and I'll be moving in a few weeks from now - I'm delighted. It is rare to encounter this combination of active communication/personal service, integrity and market knowledge and I can wholeheartedly recommend Brendan and Dandara to anyone looking for a property in Jersey.
1/5
TrustpilotSo many issues where to start..
So many issues where to start... You are supposed to spot everything to do with windows, carpets, sanitary ware, kitchen in a 7 day period- they make you sign a form before they hand over the keys- is this even legal? Fine at first but once you have completed initial NHBC questionnaire their tune changes overnight. I am shocked and so appalled that I no longer want to live in my house- notice I no longer think of it as home. I have green and black mould in the living room, hall and hall cupboards- despite doing as advised- trickle vents open, windows almost permanently open, fans used and all washing dried outside. There is only me showering and breathing. Have contacted them on numerous occasions, via site manager initially who just told me that it had rained a lot. Emails to customer care generate auto responses- the only proper response I've had was after I made a complaint about front grass and the courtesy cut I received because it was too long for me to cut- they churned up the grass and left deep channels of top soil showing- I was informed it was my fault as I had not maintained it properly!!!I have mould upstairs too- not in the ensuite or bathroom but in the bedroom- the windows are permanently open and the mould is on the skirting boards- no furniture in front. The next door house which is unsold has had all its skirting boards removed and the plaster stripped from the walls - I saw them covered in green mould in the skip outside. When I pointed this out, I was told this was a different issue as the heating hadn't been on!!! It's summer- no one here has had their heating on. I moved from a newbuild house to this one and I had no mould issues there- and I moved in in Dec 2019 in the depths of a wet and cold winter- then lockdown when everyone was trapped at home. It's their attitude that gets me- beware once they have your money they just don't care. I will never buy a Dandara house again and I would advise others to avoid them too. I have been here less than 3 months and I can't wait to get away.
5/5
TrustpilotFlat Inspection
Liisa conducted a flat inspection and provided me with a report at the end of it. I wasn’t at home during however I came home to have everything in its place and everything locked. Liisa is always kind, quick to respond and polite :-)
Thank you for your great review.
5/5
TrustpilotHelen Quayle Dandara Sales
Thank you Helen Quayle for all the advice and support for the purchase of our Dandara home in Port Erin. Your assistance was invaluable and gave a wonderful human touch to the purchase process. Helen you are to be congratulated on your customer focus and you are warmly thanked! Peter
Many congratulations on your new Dandara home, we're sure you'll be very happy there! Thank you so much for leaving such a wonderful review, Helen will be delighted with your comments.
5/5
TrustpilotAt Hazelwood
At Hazelwood, Liam and Andrea are so helpful and pleasant, go above and beyond.
We are so pleased to hear about your positive experience with us! We're delighted that you are happy with your new home and our aftercare. Thank you for taking the time to leave a wonderful review!
5/5
TrustpilotAndrea from the sales team is wonderful
Andrea from the sales team was absolutely fantastic throughout our whole journey. She was incredibly supportive and patient at every stage, and what really stood out was that her support didn’t stop once we had moved in. She went above and beyond by offering us a loan sofa and a few bits and pieces to help us settle in while we were waiting for our own items to be delivered. Her kindness, responsiveness, and genuine care made the entire experience much smoother and more reassuring. We couldn’t have asked for better support.
5/5
TrustpilotMassive shout-out to Hannah
Massive shout-out to Hannah with the Manor Park development! A great help!
We're so glad to hear about your positive experience with our team at the Manor Park development. We truly appreciate you sharing your feedback!
5/5
TrustpilotOur Fantastic New Home
We are delighted with our new home in Reayrt Mie, Ballasalla.
We are so pleased to hear how delighted you are with your new home in Reayrt Mie, Ballasalla. It's wonderful to know that the finish and quality met your expectations and reflected what you saw in our show home. We are also glad that our sales team provided you with all the necessary information and support throughout the selection process, allowing you ample time to make decisions without feeling rushed. We pride ourselves on our polite and helpful staff, and we are happy that your interactions with our customer care team were positive and efficient. We appreciate your valuable feedback regarding access to properties nearing completion and will certainly take this into consideration as we continuously strive to improve our customer experience.
5/5
TrustpilotBoth Ladies on the desk very friendly…
Both Ladies on the desk very friendly and professional
Thank you for leaving a 5* review!
3/5
TrustpilotChoice of properties and location not…
Choice of properties and location not suitable for me.
We’re sorry to hear that the properties and locations available weren’t suitable for your needs. We hope we may have something more suitable for you in the future.
5/5
TrustpilotThe Acres
visited The Acres and were very impressed.
We're so pleased you had such a positive experience. We appreciate your kind words and are delighted to hear our team was so helpful and welcoming.
5/5
TrustpilotI have been renting with Dandara for 2…
I have been renting with Dandara for 2 years, the renting process was very quick and straight forward. Brendan McGill it's an amazing professional always available and goes the extra mile to help his clients. Last week I went in holidays in Cyprus when at the aeroport I realized I have forgotten my house key at the hotel. A simple call to Brendan, I mange to have my extra key ready when I arrived in jersey at 23h. I couldn't ask for a better service. Thanks for the work you do.
Thank you for your fantastic review about the lettings team.
5/5
TrustpilotToday I visited the Dandara Braeburn…
Today I visited the Dandara Braeburn Fields development as I was driving past and wanted to have a look at a show home. Really liked the Frogmore house type and Jess was great. A real asset to the company.
Thank you so much for leaving such a wonderful review, Jess will be delighted with your comments.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dandara's Kent office has 173 reviews across two platforms: 7 on Google, 166 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Dandara is rated 4.7 out of 5 across all 173 reviews, and 3.1 out of 5 on Google from 7 reviews, checked 9 October 2026.
Dandara, Freemen's Way, Deal, Kent CT14 9DQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
