Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service from Thomas!
I recently purchased a flat through Winkworth - Thomas was my estate agent and was fantastic throughout. It ended up being quite a long process and Thomas was great at chasing up the solicitors and helping to move the purchase along. He gave great recommendations for a homebuying survey and was really helpful on both viewings - would highly recommend. Thank you Thomas!
Kp · 6 December 2022
Agent replied · 24 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotGreat customer service
The whole team have been great at finding a buyer for our flat. They kept us regularly up to date and shared honest feedback. Nicola was great in the after sales process and pushing through to exchange with the buyers. Would highly recommend if you are selling or buying a property.
Lauren · 30 October 2023
Agent replied · 24 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotWinkworth is definitely a really…
Winkworth is definitely a really reliable agency, I highly recommend their service.And I also want to thank Marika, she has been nothing but amazing to us, always prompt to assistant us with any question, she's very professional and also very friendly, and I'd recommend her to anyone that I know. Thank you Marika a lot, for all the support during the whole process.
Wesley · 7 October 2022
Agent replied · 24 October 2024
Thank you so much for your kind words, Wesley. We really appreciate you taking the time out to share your experience with us, and we agree, Marika is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 1/5
TrustpilotLooking for a tenant? Don't hire Winkworth.
If you're an owner looking for a tenant, go elsewhere.
Pat · 26 August 2026
Agent replied · 22 September 2026
We have asked for more information as to which office this relates to so that we can provide a response.
★★★★★ 5/5
TrustpilotWe worked with Winkworth Kensal Rise &…
We worked with Winkworth Kensal Rise & Queen’s Park for over 7 years managing and letting our property, and the experience throughout was consistently excellent.
Adam · 11 May 2026
Agent replied · 24 May 2026
We’re delighted to hear you had a 5-star experience at Kensal Rise & Queen's Park Adam. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
★★★★★ 5/5
TrustpilotWe’ve had an excellent experience with…
We’ve had an excellent experience with our property manager, Michael Ferguson. He is consistently responsive and proactive, which gives us real peace of mind as landlords.
Diana · 3 May 2026
Agent replied · 24 May 2026
Thank you so much for your kind words, Diana. We really appreciate you taking the time out to share your experience with us. We agree, Michael is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
GoogleI’m very grateful for the excellent service Winkworth has given me over the past few years. They have been professional, efficient and always incredibly kind. Thank you very much.
Pauline · 10 April 2026
Agent replied · 17 April 2026
Dear Pauline, thank you very much for your kind words about our office. It has been a pleasure helping with the flat over the past few years. All the best, the Notting Hill team
★★★★★ 1/5
TrustpilotVery annoying
Very annoying is putting it politely. Winkworth put a To Let sign outside my property. This was crudely attached to my front wall with masonry nails, damaging the pointing. I have never approached Winkworth and am not letting my property. I had to make three telephone call, each time being promised that the sign would be removed. I was then called back by someone from Winkworth who did not know why they were calling, me, only that they had been asked to call me. I was then put on hod for so long that I gave up. Three weeks later, the sign has not been removed.
JD · 21 October 2025
★★★★★ 1/5
TrustpilotCooperative before contracts exchange, not aftrwards
Cooperative before contracts exchange. Uncooperative to the point of rudeness after. Made moving in moe dfficult
A · 7 July 2026
Agent replied · 22 September 2026
We take all reviews very seriously and are sorry your experience has compelled you to lead a less than perfect review. However, we are genuinely puzzled here as your agent and you personally contacted us to arrange pre-completion access to store items and cut the lawn…. Both requests have been granted with good grace by the vendor, who certainly did not have to , and by ourselves without a trace of difficulty or rudeness.
★★★★★ 5/5
GoogleHaving just exchanged, I found myself saying to my solicitor yesterday how much I DIDN'T begrudge Winkworth their fee for selling our property. She said this was a unique sentiment! But Alex and his team have provided amazingly honest, astute and professional advice whist marketing and negotiating on our behalf. They've worked with genuine vigour and achieved a great result. It hasn't been an easy journey, and we've come across some real bandits on the way, but they've been tremendous and charming guides and travelling companions, and I recommend them absolutely.
Matthew · 27 October 2015
Agent replied · 24 October 2024
Thank you Matthew, it was really very kind of you to take the time to post your review and I am so very pleased you were happy with your representation, not least after how the patience of both you and your brother was tested so greatly during this transaction! You were both a real pleasure to work for and I am very pleased to have got you there, in the end.
★★★★★ 5/5
GoogleWe selected Alex and his team to sell our Notting Hill home in 2014.
Having spoken with several local agents, we felt that Alex and his colleagues brought the strongest understanding of the local market, an empathy for his clients, and an efficacy in getting results. Moreover, the team demonstrated integrity in their guidance and valuation.
Alex led the sale of our property and from day 1 to completion was over within 6 weeks. We were very pleased with the quality and pace of the outcome, and would recommend the Winkworth team highly.
Jon · 27 October 2015
Agent replied · 24 October 2024
Thank you Jon, it was very kind of you take the time to post a review. It was a real pleasure working with you on your sale and I hope we can help again in the future.
★★★★★ 5/5
TrustpilotStrong Recommendation
Aaron and his team in Kensal Rise have managed the rental of my property for many years and are very professional and reliable. I would highly recommend them.
Duncan · 17 November 2025
★★★★★ 5/5
TrustpilotProfessional and local knowledge experts
Tom was brilliant for us. Valuation was truthful, his communication was direct and insightful. Throughout the sales process which, never goes smoothly, Tom was talking to me every day via whatsapp to make sure it all went smoothly and we kept everyone happy through a scary period of interest rate rises. Cannot recommend Winkworth and Tom enough. Thank you.
Jacob · 8 November 2022
Agent replied · 24 October 2024
Thank you so much for your kind words, Jacob. We really appreciate you taking the time out to share your experience with us, and we agree, Tom is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotThank-you team Winkworth Poringland…
The whole team at Winkworth Poringland were outstanding. Our house sale was particularly protracted and challenging, yet they held my hand all the way! Given that I was going through an unsavory divorce at the same time, their tenacity and professional respect was most appreciated. Always helpful and encouraging, a big shout out goes to Jade McGarvey and her team! Thank-you.
Liz · 18 August 2022
Agent replied · 24 October 2024
Thank you so much for your kind words, Liz. We really appreciate you taking the time out to share your experience with us, and we agree, Jade is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotFirst Home Purchase
I have just exchanged on my first home and cannot thank Thomas Syms enough for guiding me through the entire process. He was very quick at responding to me, provided great advice, offered some fantastic recommendations for mortgage advisors and surveyors and made the whole experience seem simple and exciting. Thank you!
Lara · 20 June 2023
Agent replied · 24 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotGreat for selling a house and keeping me informed
We have just exchanged on a house that was shown by Winkworths. I can't praise them highly enough, particularly Terry as we didn't have an agent who sold our house so had to continually contact Winkworths instead. They always returned my calls and always kept us up to date with everything throughout. I would very happily sell my house through them next time we sell. Thank you for all your help!
Louise · 22 December 2020
Agent replied · 24 October 2024
Afternoon Louise. Thank you for your kind comments and excellent score regarding the service you received recently at a Winkworth office. All of the Winkworth offices are independently owned and operated and unfortunately I am able to ascertain which office you dealt with on this ocassion. We are delighted however that you are happy with the service you received and Winkworth look forward to assisting you again in the future. Enjoy your new home.
★★★★★ 5/5
TrustpilotWith thanks to the Kensal Rise team
With thanks to the Kensal Rise teamWe had a great experience renting with the team in Kensal Rise. Attentive, responsive, and fair - our particular thanks to Michael for his support. Highlights included the team actually fighting on our behalf during the COVID supply chain delays to resolve an issue sourcing a part for a faulty washing machine.We'd definitely recommend them.
HS · 29 July 2022
Agent replied · 24 October 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Michael is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
GooglePoppy was fantastic to work with, she was very easy to communicate with and put in a lot of hard work to ensure the sale went ahead. She always kept me update to date with everything which I really appreciated. Would highly recommend working with her!
Anita · 25 October 2023
Agent replied · 24 October 2024
Thanks so much Anita for this lovely review for Poppy - I will pass this onto her who I'm sure will be delighted. Best of luck and we look forward to seeing what you do with the place!
★★★★★ 5/5
TrustpilotDan & Jonas - Lettings
Dan & Jonas in the lettings department are great to work with & very professional , customer care is amazing
Jane · 14 May 2026
Agent replied · 24 May 2026
We’re delighted to hear you had a 5-star experience at Winkworth Beckenham, Jane. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
★★★★★ 5/5
TrustpilotShaun and Aaron were amazing
Shaun and Aaron were amazing! The best real estate agents I have ever dealt with. Found us the most amazing property and helped us secure it and get it over the line in the most efficient and effortless way possible. They are both very friendly, honest and had great communication. Over all the they are both excellent at their jobs and car about their clients. Both went above and beyond in making this horrible process seem like a piece of cake!
Customer · 17 August 2023
★★★★★ 5/5
TrustpilotExcellent Experience
I had a brilliant experience working with Becca and Nicola. They found a buyer quickly and kept me fully updated throughout the entire process with regular phone calls and emails. Their communication was clear and timely.
Hywel · 2 January 2026
Agent replied · 22 February 2026
Thank you for your feedback, Hywel. We really appreciate you taking the time to share your experience - and we’re glad to hear that the Winkworth Blackheath office made a positive impression. We look forward to working with you again.
★★★★★ 5/5
TrustpilotKensal Rise’s best estate agent
Winkworth stepped into the breach after our previous agent failed to produce a satisfactory buyer. Within 48 hours we had two offers and a buyer prepared to pay over asking price. Andy Carre was thoroughly professional and an absolute pleasure to deal with. Definitely the best agents in Kensal Rise.
Mrs · 5 June 2023
Agent replied · 24 October 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Andy is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotWinkworths
Winkworths, and Patrick in particular, have been fantastic from start to finish in a difficult market. They helped us navigate some tricky waters, communicated effectively and clearly, and we felt well looked after. Patrick was very professional and helpful through the entire process and could be called upon for anything. Thank you!
Chirag · 2 April 2023
Agent replied · 24 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 1/5
TrustpilotAvoid renting through them
Property manger is inexperienced, unresponsive, possibly confused and disorganised, seemingly working entirely towards the interests of the landlord
Angie · 19 May 2026
Agent replied · 24 May 2026
At Winkworth we are always disappointed to receive a review such as yours and we are sorry to hear of your personal experiences Angie.
All the Winkworth offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly.
Thank you in advance.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.