1/5
Trustpilotpoor
dishonest, unreliable, inconsistent
Agent replied · 23 November 2024
Thank you for your feedback. We take this very seriously, could I ask you to get in touch with socialmedia@savills.com so that we can discuss your concerns.
Trusted Agent profile · Kensington and Chelsea
Savills Knightsbridge reviews in Kensington and Chelsea
★★★★★
1,900 reviews across 2 platforms
188 Brompton Road, London, SW3 1HQ, Kensington and Chelsea, SW3 1HQ
Savills's office in Kensington and Chelsea, at 188 Brompton Road, is rated 4.2 out of 5 across 1,900 reviews on two platforms, including 98 Google reviews rated 4.8.
Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Trustpilot1/5
Trustpilotnot great estate agent as expected poor…
not great estate agent as expected poor service
Agent replied · 23 November 2024
We take all feedback seriously and would like to investigate the comments raised in your review. Please email further information directly to Carole Bratt, Director, Compliance & Customer Relations at CBratt@savills.com so we may address your concerns.
5/5
TrustpilotWe reccomend Savills
George Hill at Savills was most helpfull, he kept us well informed throughout the sale of our property. Equally all the girls in the Truro office went that extra mile for us.
1/5
TrustpilotBad customer service
Bad customer service . Bad everything
Agent replied · 23 November 2024
Hi Jo, we're sorry to hear this. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so this can be investigated? Thank you
5/5
TrustpilotExtremely helpful
Extremely helpful, efficient and thoughtful.
Agent replied · 23 November 2024
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotExcellent advise
Excellent advise, professional service and a great sale. A pleasure to deal with.
5/5
GoogleProper adult Estate Agents who know their market and are good at their job. Tom Lamb handled a recent transaction for me with aplomb and I would highly recommend this office if you are considering a sale.
5/5
TrustpilotSavills and Roisin have been great
Savills and Roisin have been great, very helpful, efficient and patient.Many thanks!
5/5
Google5 star service from both Gilly and Mickael. Very helpful and friendly, they did an amazing job. Highly recommend Savills services.
5/5
TrustpilotSuperb
Helpful, hardworking and unflappable.
Agent replied · 23 November 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful.
1/5
TrustpilotExternal cleaning operative (Retail Park ) Metrocenter
Regrettably at this time we will not be inviting you to the next stage, as we had other applications which met the role requirements more closely.
5/5
Trustpilotgood experience
Lauren helped us check out and she is very responsive.
1/5
TrustpilotDishonest
Dishonest, unapologetic, rude and arrogant.
Agent replied · 23 November 2024
Hi Adam, sorry to hear your feedback. Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to socialmedia@savills.com so that we can investigate.
5/5
TrustpilotExcellent customer service
We never hesitate using Savills when it comes to renting or selling our properties as we have found them not only efficient and organised, but also genuine, lovely people to deal with.
5/5
Trustpilotkind and helpful
ready to help, kind and professional
5/5
TrustpilotI moved with Savills and found the …
I moved with Savills and found the process straight forward and excellent from start to finish. The team were helpful with all my queries and made moving home with them a delight! Would recommend to everyone.
5/5
GoogleGreat team and service!
5/5
Trustpilot⭐⭐⭐⭐⭐
Agent replied · 24 June 2026
Thank you for your kind words and for taking the time to post a review, Scott. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotGreat service from a professional and…
Great service from a professional and polite team
5/5
GoogleGreat team, with excellent knowledge of the neighbourhood and access to a wide range of buyers. Always received very courteous and thoughtful advice with regards to the sale of my house.
5/5
GoogleMany thanks to the Knightsbridge branch for a professional and friendly service - a very organised and knowledgeable team. I would be more than happy to use them again.
5/5
GoogleNicole Dias did an amazing job assisting me in rehousing. She is professional, patient and she communicates in a very pleasant way. Excellent!
5/5
GoogleThe service and response I receive from Tom Lamb has always been excellent .He is also very knowledgeable and a personable gentleman so easy to work with.
5/5
GoogleMany thanks indeed to Noel de Keyzer for his thoroughly sound, realistic advice and very detailed knowledge of the Knightsbridge housing market. I trust his judgement unreservedly.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Savills Knightsbridge
How many reviews does Savills Knightsbridge have?
Savills's Kensington and Chelsea office has 1,900 reviews across two platforms: 98 on Google, 1,802 on Trustpilot (across the whole business).
What is Savills Knightsbridge's rating?
Savills Knightsbridge is rated 4.2 out of 5 across all 1,900 reviews, and 4.8 out of 5 on Google from 98 reviews.
Where is Savills's Kensington and Chelsea office?
Savills Knightsbridge, 188 Brompton Road, London, SW3 1HQ, Kensington and Chelsea, SW3 1HQ.
