Trusted Agent profile · Kensington and Chelsea

Savills Earl's Court reviews in Kensington and Chelsea

4.2

★★★★★ Great

1,965 reviews across 2 platforms

237 Earls Court Road, London, SW5 9AH, Kensington and Chelsea, SW5 9AH

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Savills's office in Kensington and Chelsea, at 237 Earls Court Road, is rated 4.2 out of 5 across 1,965 reviews on two platforms, including 157 Google reviews rated 4.9.

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4.9 / 5

157

Reviews on Google

This office

Trustpilot logo

1,808

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thumbs up to Emma, the best lettings coordinator that takes great care of customer’s needs

I wish to express my heartfelt and sincere appreciation to Ms Emma Kohler, she was my lettings coordinator since I purchased the apartment in Jan 21. She is extraordinarily effective and helpful in handling every matters relating to my rental issues and other enquiries, the information she provided are informative.

Zi · 27 October 2021

Agent replied · 27 October 2024

I really appreciate your kind feedback. I am very pleased we were able to help and wish you all the very best for the future!Regards,Emma

1/5

Trustpilot

Worst commercial letting agent ever

Worst commercial letting agent ever. Savills did not care about the tenants at all. Maybe it is because I am in the affordable space. They have construction work frequently without noticing us. They play around with air conditioning without telling us either. The lady that is responsible even avoiding us by having receptionist lie for her saying she was on holiday.

Ying · 19 July 2017

Agent replied · 27 October 2024

We are sorry you are unsatisfied with the service you have received. We would like to investigate the comments and issues you have raised in your review as soon as possible. Please email your contact details directly to cbratt@savills.com so that we can address your concerns.

5/5

Trustpilot

Was very happy with the whole…

Was very happy with the whole experience at Savills. Very professional and helpful. A whole team familiarised themselves with the property and gave useful feedback. Becky helped to keep the communication between vendors/buyers/estate agents which hastened the whole process. Would definitely recommend.

Fee · 13 November 2022

Agent replied · 27 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Becky

5/5

Trustpilot

My sale: Savills at Bristol

Excellent service. Richard and Kirsty were extremely pro-active and worked hard at moving things forward. Richard sometimes seemed surprised at the speed with which the sale was going but that was because of his efforts.

Cara · 19 August 2021

5/5

Trustpilot

Victoria Short from the Stamford Office…

Victoria Short from the Stamford Office dealt with the sale of our property recently. We found her to be polite, efficient and enthusiastic at all times in her dealings with us and she kept us well informed throughout - she was a pleasure to deal with.

Just · 24 May 2022

Agent replied · 27 October 2024

Thank you for your review, its much appreciated.Regards, Victoria

5/5

Trustpilot

Working with Kitty Haley

Working with Kitty Haley on the purchase of my new flat has been a pleasure. Kitty was always prompt in responding to any questions and professional in everywhere.

KL · 3 August 2022

5/5

Trustpilot

This is an incredibly professional and…

This is an incredibly professional and client focused agency. Olivia in particular went above and beyond to ensure that our specific needs were met. We are now happily settled in our home which meets all of our requirements. We highly recommend Savills if you want to find your ideal home.

Berna · 27 July 2021

Agent replied · 27 October 2024

Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.

5/5

Trustpilot

Kitty O'Sullivan

I would highly reccomend Kitty O'Sullivan to anyone who is in need of a real estate agent. She has been professional, supportive, helpful, easy to communicate and fast throughout the entire process. She provided updates to me on everything that was being done and she made herself available even after work hours.

Dora · 23 February 2021

Agent replied · 27 October 2024

We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

5/5

Trustpilot

attentive and helpful

Tami was attentive and helpful. Plenty of constructive effort on my behalf for which I was grateful.

Doug · 17 July 2023

5/5

Trustpilot

The whole experience was excellent

The whole experience was excellent. It was a tricky sale, selling my mother's house with all the family, with their sometimes conflicting views, to keep happy, but Jamie and other staff made the whole process as easy as it could possibly have been. I could not speak more highly of Savills.

Mr · 10 May 2021

Agent replied · 27 October 2024

Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.

5/5

Google

Delighted to have come across an agency which manages to operate at a different level to many others. Intelligent, responsive staff who listen carefully and then follow-up reliably and on message. Mickael and Bea, in particular, are a credit to Savills.

Christopher · 26 October 2022

Agent replied · 25 October 2024

Dear Christopher, Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve. Kind regards, Milly

5/5

Trustpilot

Simply unbeatable service from Ram…

Simply unbeatable service from Ram Bekir. If I could rate six stars, I would. Expert and helpful guidance on insuring a block of four maisonettes Thanks a million. Ram. Yee art a gentleman and a scholar. And there aren’t many left. Amen David Soanes

Soanes · 20 June 2022

Agent replied · 27 October 2024

It was a pleasure - and we really appreciate you leaving such a lovely review, wishing you all the best for the future.Kind regards, Ram

5/5

Trustpilot

Very attentive and professional service

Very attentive service and an agent that actually provides the service they charge for. Extremely professional staff.

Tim · 27 June 2024

Agent replied · 27 October 2024

Thank you for taking the time to review our service, Tim - feedback is always incredibly helpful.I’m delighted that we met your expectations.

5/5

Google

Savills delivered a great service when we were looking to rent out our flat in West Brompton. In particular, Bea Elliott organised and led viewings with an enthusiasm and charisma that, no doubt, secured us a tenancy at a time when the market was at it’s most difficult!

Jake · 26 October 2021

Agent replied · 25 October 2024

Dear Mr Harvey, Many thanks for your kind review. It was a pleasure working with you. Should you need any assistance in the future, please do give us a shout. Kind regards Ash Lettings Coordinator

5/5

Trustpilot

I found Duncan Petrie to be hugely…

I found Duncan Petrie to be hugely helpful with what is a somewhat unusual situation. He was quickly able to see the challenges I faced and clearly put my interest first, before any commercial consideration of his own.I'd recommend him!

David · 11 November 2022

Agent replied · 27 October 2024

Thanks David, it's been a pleasure to work with you and wish you all the best.Regards,Duncan

5/5

Google

Great experience from start to finish. The Savills Earls Court team were welcoming and highly knowledgeable. Thanks in particular go to Emily for her hard work and professionalism.

Harry · 26 October 2023

Agent replied · 25 October 2024

Dear Harry, Thank for your kind review, we truly appreciate it. I am so pleased to hear that the Earl's Court team were able to help and that you had a great experience throughout. We wish you all the best for the future. Kind regards, Tori Earl's Court Team Coordinator

5/5

Trustpilot

Trust/ Confidence

We are of a senior age and we so delighted that Jodie Lands of Savills was so helpful and willing to spend over half an hour to go thru a detailed document on the phone.She gave us confidence.

Krysia · 4 January 2023

Agent replied · 27 October 2024

This is so nice to hear, Krysia - thank you. It was a pleasure to be able to help you, and thank you for such a lovely review.Regards,Jodie

5/5

Trustpilot

Navik Solanki is an epic property…

Navik Solanki is an epic property manager. Super on top of things and organized.

Nick · 2 September 2023

5/5

Trustpilot

The team at Savills were very helpful…

The team at Savills were very helpful and arranged a sale which was at a good price.

John · 7 June 2024

Agent replied · 27 October 2024

Thank you so much for your review, John. It's much appreciated. If you need anything further please don’t hesitate to contact us.

4/5

Google

Dan was very professional and we were very impressed by his conduct in selling our flat which sold very easily and quickly. We would recommend Savills and will use them again.

Annie · 26 October 2021

5/5

Google

We had a seamless rental experience from Callum at Savills. The service we received was excellent and the move was made so easy - in particular given that my wife is 7 months pregnant. A cut above other estate agents we have had dealings with:PositiveResponsiveness, Quality, Professionalism

Rory · 26 October 2021

Agent replied · 25 October 2024

Dear Rory, We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future. Please do get in touch, should you need any further assistance. Kind regards Ash Lettings Coordinator

5/5

Trustpilot

Agent was knowledgeable about the…

Agent was knowledgeable about the market and practical in helping us to present for sale

RB · 28 July 2023

5/5

Trustpilot

A high level company thanks to Mr James Barlow

A high level company, thanks to Mr James BarlowIt is really a high level company, reliable and well organized. I am not a friend of these people; so, it is not a fake review.They are helping the whole UK with appropriate parking discipline and making a parking safe and reliable. I would like to acknowledge a high level service from Mr James Barlow, Associate Director Property Management. Well done, 5 stars from me. I strongly recommend a collaboration with this company. Regards, Len Gelman PhD

Len · 25 July 2021

1/5

Trustpilot

Terrible experience renting from…

Terrible experience renting from Savills. They are withholding a portion of our deposit despite the inventory checkout report stating the property was returned in the same condition as it was when we moved in. I’ve heard horror stories about them before but didn’t expect the treatment to be this unfair and common procedure.

Lorna · 23 April 2020

Agent replied · 27 October 2024

We take great pride is providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, can you email further information to our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this? Thank you.

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