Savills Chelsea reviews in Kensington and Chelsea

★★★★★ 5/5

Trustpilot

Excellent service from start to finish

Michelle Weaver and her colleagues provided an excellent service, both in finding potential buyers and (especially) in ensuring that our sale progressed successfully. Michelle followed up with other estate agents and solicitors in the chain. Without her hard work we would probably not have exchanged contracts for several more weeks. Her cheerful and positive approach was always reassuring when things looked bleak. We would highly recommend Savills.

Mr · 19 December 2019

★★★★★ 5/5

Google

Very friendly and communicative. The agent Ms Charlotte Elkington was extremely nice and communicative and help in every step concluding the sail and the purchase of my new house. I will use them again when need!

Petros · 25 October 2022

★★★★★ 5/5

Trustpilot

Top property management services

We have rented two properties managed by Savills and have always received a first class service. Our current property manager, Terence Lane, is consistently responsive and regularly goes above and beyond to be accommodating. He recently helped us through our move into a new Savills-managed property and made the process as smooth as possible!

Kevin · 28 July 2022

★★★★★ 1/5

Trustpilot

Bad efficiency

Bad efficiency, worst customer service ever. Wanted to get an air conditioning issue fixed, still could not get it fixed in 1 year. Do not rent the flat if it is managed by Savills.

Andre · 4 March 2024

★★★★★ 5/5

Trustpilot

Sold my flats at auction

Sold my flats at auction, excellent service from start to finish from Jay Jhumat. The whole process made easy and professional throughout.

M · 4 October 2024

★★★★★ 5/5

Trustpilot

Very pleased

Thought my offer/position would be immediately rejected but Lucy took it seriously and helped to make the purchase work. I appreciate that Savills are working primarily for the seller but they were genuinely helpful to us as purchasers. They were accommodating with multiple viewings, open with progress and professional throughout. We are very pleased with the process and would not hesitate to deal with Lucy again.

Nick · 11 March 2020

★★★★★ 1/5

Trustpilot

I keep getting e-mail from this…

I keep getting e-mail from this compagny allthough i have never rented an appartment from them. I have noumerous times written that back to them, but they keep sending invoices. I have now written to my danish consumer counsil for their help with this. The next move is to write an english consumer counsil

Lb · 18 July 2022

★★★★★ 5/5

Trustpilot

Excellent and efficient service

Excellent and efficient service. Ryan kept me fully informed at all stages.

June · 24 August 2021

★★★★★ 5/5

Google

I had an excellent experience with renting an apartment from Savills. Everyone specially Freddie Gay and Amir Pirzadeh, were very professional and supportive.

Kourosh · 15 October 2025

★★★★★ 5/5

Trustpilot

Really great experience

Really great experience. Charles and his team were very quick and prompt in all responses.

YPL · 1 December 2020

★★★★★ 5/5

Google

Olivia helped me with each detail of this rental with amazing patience! She made the process simple with no added stress even though there were some complications. A huge thanks to Olivia from savills x

Extra · 25 October 2022

★★★★★ 5/5

Google

Thank you Thank you Alex. The Savills Chelsea team were absolutely wonderful. Full of helpful relevant advice. They were quick, smart and focussed.

Ali · 25 October 2023

★★★★★ 5/5

Trustpilot

I dealt with Jess exley who was…

I dealt with Jess exley who was extremely helpful and professional. Jess was available at all times to answer questions and support. This really made things a lot easier especially considering it’s covid times. Very happy with the service I was provided and highly recommend.

Will · 5 May 2021

★★★★★ 5/5

Trustpilot

Purchase through Savills Mayfair

The team at Savills Mayfair have been faultless from start to finish during our purchase, Claire Reynolds delivers a professional , no-nonsense approach and is clearly out to achieve the best result for her client but was always pro active and helpful with us as buyers , we would definitely want her acting for us on a sale.

Chris · 8 October 2021

★★★★★ 4/5

Google

Thank you Savills, but especially thank you Nick for being so supportive and for helping me find a place I absolutely love!

Giada · 25 October 2023

★★★★★ 5/5

Google

Savills assisted us both in refurbishing and selling a 3-bedroom flat in Chelsea. The team were excellent and coped well with the difficulties thrown up by COVID and the Truss mini budget. They called the market very well and we are satisfied that we achieved a good price in the prevailing market. A particular call out for Charlotte and her enthusiastic persistence in keeping buyer and seller aligned. Highly recommended!

Andrew · 25 October 2023

★★★★★ 1/5

Trustpilot

Blatant disregard for covid restrictions

I was a tenant in a house that Savills were selling. Multiple members of the household were quarantining after a trip abroad, which Savills were well aware of, but they still brought elderly and vulnerable prospective buyers around to view the property. Not only was this a blatant disregard of the government restrictions, but also of the safety of the prospective buyers.

Alex · 14 November 2020

★★★★★ 5/5

Trustpilot

Premium service from premium agents

Friendly & professional service from a great team of people who guided me through every step of selling my character cottage. Despite being a large firm I dealt with the same people who always answered the phone or replied to my emails. They're definitely not cheap but you pay for service.

Mr · 6 September 2022

★★★★★ 5/5

Trustpilot

Lauren Sullivan is an extremely…

Lauren Sullivan is an extremely efficient agent and is always responding and reacting swiftly to any request or questions that I might have as a landlord.

Anja · 4 July 2023

★★★★★ 5/5

Trustpilot

Fiona

Fiona, our Property Manager from Savills, was always most helpful if and when we needed her. Our overall experience with Savills has been excellent from beginning to end.

Audrey · 15 May 2024

★★★★★ 5/5

Trustpilot

Goes the extra mile

I have both sold and rented out my apartments and the team couldn't have been any more helpful. Maria goes the extra mile to make the experience as trouble free as possible.John Paul and Alistair have given me the benefit of their extensive experience over the last 10 years and I hope it continues for many years to come! Thanks very much, great team!

Jan · 16 January 2020

★★★★★ 4/5

Trustpilot

Savills have performed well to date and…

Savills have performed well to date and respond quickly when any issues occur. Nice people to deal with

Stephen · 28 October 2024

★★★★★ 5/5

Google

Ciara was very helpful! She answered all of my questions in a timely manner, and went out of her way to make sure the process was as smooth as possible! Would highly recommend.

Grayson · 25 October 2022

★★★★★ 5/5

Google

Very happy with the professional service offered by the team in Chelsea. We had an early offer that we accepted and exchange/completion followed very quickly. Many thanks Paul Brodie ( Uverdale Road SW10).

Paul · 25 October 2022