4/5
⭐⭐⭐⭐⭐
Trusted Agent profile · Kensington and Chelsea
★★★★★
140 reviews across 2 platforms
Emily House, 202-208 Kensal Road, London, W10 5BN, Kensington and Chelsea, W10 5BN
Octavia Housing's office in Kensington and Chelsea, at Emily House, is rated 2.2 out of 5 across 140 reviews on two platforms, including 86 Google reviews rated 2.3.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
4/5
⭐⭐⭐⭐⭐
1/5
Worst association to be buying and renting from. I have a complaint and They have been ignoring me for the last12 months now! Absolutely disgusting the way they treated me !
1/5
Worst housing association in the UK
5/5
Rating only, no written review.
1/5
Disgusting receptionist. Needs training. Should not be questioning tenants hospital appointments. I am going through cancer treatment and have a lot of appointments
1/5
Absolutely pathetic, the staff never replies to the emails and even calling them is of no use. Absolutely unprofessional bunch of people.
4/5
The office of a housing company and a big business meeting for a local university of justice and the national ministry association
5/5
A lovely housing association never had a problem always willing to help was said to say good bye during my mutual exchange.
5/5
Rating only, no written review.
5/5
It was so great to volunteer with OCTAVIA back in 2012 - nice memories!
5/5
Professional staff with a friendly manner. Very helpful.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
Terrible organisation, the worst when it comes to response.
5/5
Main office helpful staff
2/5
Don't get great support from them .
5/5
Great people working under pressure
1/5
Really bad customer service
1/5
Rating only, no written review.
4/5
Rating only, no written review.
1/5
Rating only, no written review.
4/5
Rating only, no written review.
3/5
Rating only, no written review.
1/5
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.