Trusted Agent profile · Kensington and Chelsea

Marsh & Parsons Chelsea reviews in Kensington and Chelsea

4.2

★★★★★ Great

907 reviews across 2 platforms

Rawlings House, 2a Milner Street, London, SW3 2PU, Kensington and Chelsea, SW3 2PU

Marsh & Parsons's office in Kensington and Chelsea, at Rawlings House, is rated 4.2 out of 5 across 907 reviews on two platforms, including 108 Google reviews rated 4.7.

Google logo

4.7 / 5

108

Reviews on Google

This office

Trustpilot logo

799

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Aly · 1 October 2025

Agent replied · 22 October 2025

Dear Aly, Thank you for taking the time to leave a 5 star Google review. Kind regards, Hayley

4/5

Google

Real estate agency, large selection of apartments.

Adam · 23 October 2020

5/5

Trustpilot

Tor very helpful with contact renewal

Rating only, no written review.

Saskia · 28 November 2024

Agent replied · 23 November 2024

Dear Saskia, Thank you for leaving a 5* review. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Good contact with Baran Mehmet

Rating only, no written review.

Sylvie · 12 November 2024

Agent replied · 25 December 2024

Dear Sylvie, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Lesley

5/5

Google

Rating only, no written review.

Luitanara · 24 October 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley

5/5

Trustpilot

Very professional and thorough efforts

Rating only, no written review.

Consumer · 5 September 2024

Agent replied · 23 November 2024

Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Responsive and easy to deal with

Rating only, no written review.

Giulio · 14 June 2024

Agent replied · 23 November 2024

Dear Giulio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Google

Rating only, no written review.

Haya · 25 May 2024

Agent replied · 22 October 2024

Thank you for your review. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Geena helped resolve my issue

Rating only, no written review.

Louise · 10 April 2024

Agent replied · 23 November 2024

Dear Louise, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Very friendly and helpful staff

Rating only, no written review.

Meinolf · 28 March 2024

Agent replied · 23 November 2024

Dear Meinolf, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

We had a great service.

Rating only, no written review.

Dan · 6 March 2024

Agent replied · 23 November 2024

Dear Dan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Helpful and attentive

Rating only, no written review.

Richard · 23 February 2024

Agent replied · 23 November 2024

Dear Richard, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Good communication.

Rating only, no written review.

Robert · 9 February 2024

Agent replied · 23 November 2024

Dear Robert, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Very efficient and good communicators.

Rating only, no written review.

Guy · 5 February 2024

Agent replied · 23 November 2024

Dear Guy, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Good communication and efficient service

Rating only, no written review.

C · 8 November 2023

Agent replied · 23 November 2024

Dear C Evelyn, Thank you for taking the time to rate your service. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Rating only, no written review.

Thea · 23 October 2023

Agent replied · 22 October 2024

Dear Thea, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley Alford, Customer Relations Team

4/5

Trustpilot

Marsh and Parsons have a good network of contractors for timely resolution of issues within the rental property

Rating only, no written review.

A · 29 September 2023

Agent replied · 23 November 2024

Dear A. Tewari, Thank you for the 4* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Efficient and friendly service.

Rating only, no written review.

Jo · 21 September 2023

Agent replied · 23 November 2024

Dear Jo, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team

4/5

Google

Rating only, no written review.

Paul · 23 October 2022

1/5

Trustpilot

Absolutely terrible....

Rating only, no written review.

Antonio · 23 May 2021

Agent replied · 23 November 2024

Hi Antonio, we are unfortunately unable to find your details on our system, but please do get in touch directly if you have anything you would like to discuss. Kind regards, Marsh & Parsons

5/5

Google

Rating only, no written review.

Ray · 23 October 2020

Agent replied · 22 October 2024

Hi Ray, thank you so much for taking the time to leave us a positive review! We're very pleased you're happy with your experience with us and will be sure to pass it onto the team at Chelsea. All the best, M&P

1/5

Google

Rating only, no written review.

Anna · 24 October 2017

5/5

Google

Rating only, no written review.

Teresa · 24 October 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Marsh & Parsons's Google reviews

Questions about Marsh & Parsons Chelsea

How many reviews does Marsh & Parsons Chelsea have?

Marsh & Parsons's Kensington and Chelsea office has 907 reviews across two platforms: 108 on Google, 799 on Trustpilot (across the whole business).

What is Marsh & Parsons Chelsea's rating?

Marsh & Parsons Chelsea is rated 4.2 out of 5 across all 907 reviews, and 4.7 out of 5 on Google from 108 reviews.

Where is Marsh & Parsons's Kensington and Chelsea office?

Marsh & Parsons Chelsea, Rawlings House, 2a Milner Street, London, SW3 2PU, Kensington and Chelsea, SW3 2PU.

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