Marsh & Parsons Chelsea reviews in Kensington and Chelsea

★★★★★ 5/5

Trustpilot

Decent agency; Emmanuel Parker showed us flats that met our requirements and was responsive throughout.

They were keen to show us the flat virtually, sent all the details promptly and did not try to rush us into making a decision. Although it is still early in our collaboration with them, we have no complaints so far. I hope it stays a positive interaction. We have been dealing with Emmanuel Parker, who has been of great help. He shows genuine interest in customers' needs and is easy to communicate with.

Ioanna · 26 September 2023

★★★★★ 5/5

Google

Brilliant professional and personal estate agents. Wesley was great listened to what I wanted and gave me ideas at the same time

Love&Peace · 27 December 2023

★★★★★ 5/5

Trustpilot

Great property management experience

Cameron M has been looking after our property for a few months now and he's been great at keeping on top of the recent work needed on the property and making sure the work gets done in a timely manner. We've had bad experiences in the past with some property managers, but Cameron has really put in a lot of time and effort to help us with our issues.

Lisa · 17 January 2024

★★★★★ 5/5

Trustpilot

Elisabeth Passa is a very good property…

Elisabeth Passa is a very good property manager - very responsive and helpful. Just what a landlord needs!

Roy · 15 March 2024

★★★★★ 4/5

Trustpilot

Phoebe has been really quick to reply…

Phoebe has been really quick to reply and get on the case to sort out issues at the flat. Thank you Phoebe.

Anna · 19 December 2023

★★★★★ 5/5

Trustpilot

Will Whitty was incredibly helpful at…

Will Whitty was incredibly helpful at what was a stressful time for me. He was attentive and responsive and worked hard to resolve my queries.

Matthew · 8 October 2023

★★★★★ 5/5

Trustpilot

Jordann

Jordann was very helpful throughout the whole tenancy, managing our flat! Also helped us a lot regarding our references!Thank you!

Ivana · 19 January 2024

★★★★★ 5/5

Trustpilot

Charles Caine has been an absolute superstar!

Charles Caine has been an absolute pleasure to work with throughout my tenancy and processed my change in sharer very quickly and seamlessly.

Karen · 9 November 2023

★★★★★ 5/5

Trustpilot

Tenancy management

When I rented out my flat, through Marsh and Parsons,Will Whitty was my tenancy manager. Will was extremely kind, helpful and efficient. Many Thanks Will.

Lorna · 20 September 2023

★★★★★ 5/5

Trustpilot

Amazing Experience!

Jasmin who worked on my tenancy was very engaging and understanding of my situation and she worked very hard in order to make the process efficient and streamlined. I am very thankful to her for being empathetic and understanding of my situation and working on all my queries promptly and making the most of my experience with Marsh & Parsons.

Divya · 20 June 2024

★★★★★ 5/5

Trustpilot

Helpful

William Anderson was very helpful during the move-out process. It was much appreciated

Fraser · 31 May 2024

★★★★★ 5/5

Trustpilot

Edward Summers was brilliant from start…

Edward Summers was brilliant from start to finish. Very thorough, approachable and diligent. Thank you!

Elizabeth · 22 April 2024

★★★★★ 5/5

Trustpilot

Great Service

Tatiana is quick to respond to. She's helpful and tries to do her best. Great service so far.

Sanaz · 20 February 2024

★★★★★ 5/5

Trustpilot

Supported me post tenancy

Thank you to William Anderson for all his help and support.

Ritam · 4 July 2024

★★★★★ 5/5

Trustpilot

Excellent customer service and very efficient.

Eryk Stepniak took care of our renewal case. Excellent customer service and very efficient. Thank you Eryk

AMG · 8 March 2024

★★★★★ 5/5

Trustpilot

Very helpful and great service

Very helpful and great service! Victry was most helpful with all our queries & quick to respond

Adam · 8 March 2024

★★★★★ 5/5

Trustpilot

Assignment of tenants

Jordann made the whole assignment of tenants very easy and seamless. A pleasure to deal with M & P!

Charlie · 24 January 2024

★★★★★ 5/5

Google

Fantastic service in acquiring my flat, very professional and the knowledgable agent Harrison - Would recommend

Ken · 16 December 2025

★★★★★ 5/5

Trustpilot

helpful, reliable and responsive

Phoebe Negueroles is extremely helpful. She responds quickly and efficiently to every question. she's clear in her communications and very pleasant at every interaction!

Clova · 24 September 2023

★★★★★ 5/5

Trustpilot

Excellent serviceEveryone we've dealt with has shown…

Everyone we've dealt with has shown expert professional skill, timing and experience that has delivered the perfect result for us and our tenants.Every aspect of customer service is excellent!Our experience of letting our flat has been so much easier and quicker than we expected - a really good experience. I wouldn't hesitate to recommend.

Anne · 16 September 2024

★★★★★ 5/5

Trustpilot

Change of occupancy

Very impressed with Will Whitty, a property manager at Marsh & Parsons. Responsive, diligent, courteous and very pleasant to deal with. He handled the matter with the care and professionalism that it deserved and made what looked like a long and tedious process a fairy simply one. One of the best property managers we’ve come across over the years. And we’ve seen many!

Maxim · 8 April 2024

★★★★★ 5/5

Trustpilot

Jasmin at Marsh & Parsons was great to…

Jasmin at Marsh & Parsons was great to work with for our leasing process. We are new to the UK so this was a new process for us, with lots of paperwork & logistics to sort out. She was very helpful and responsive throughout. We are now happily in our new home and loving it! :)

Morgan · 13 August 2024

★★★★★ 5/5

Trustpilot

Friendly and knowledgeable

My partner and I was seeking advice with regards to the upcoming renters rights act and had the pleasure of speaking with Owain in property management who made made the changes easy to understand and was friendly throughout our exchange.

CM · 19 February 2026

★★★★★ 5/5

Google

Wesley is the best Thanks

Damien · 22 September 2024