Trusted Agent profile · Kensington and Chelsea

Knight Frank South Kensington Sales reviews in Kensington and Chelsea

4.9

★★★★★ Excellent

1,546 reviews across 2 platforms

160 Old Brompton Road, South Kensington, London, SW5 0BA, Kensington and Chelsea, SW5 0BA

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Knight Frank's office in Kensington and Chelsea, at 160 Old Brompton Road, is rated 4.9 out of 5 across 1,546 reviews on two platforms, including 110 Google reviews rated 4.8.

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4.8 / 5

110

Reviews on Google

This office

Trustpilot logo

1,436

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

Beth Tighe was excellent!

Beth was excellent from showing us around the property to organising the tenancy agreements to get it sorted before Christmas!

Toby · 22 December 2025

5/5

Trustpilot

My experiences with Henry Nwokejiobi…

My experiences with Henry Nwokejiobi has been great. He has always been responsive and friendly, I have no complaints. I think he is an asset to Knight Frank.

MJ · 29 August 2024

Agent replied · 25 October 2024

Thank you very much Mr Lee, for your kind words. I hope I continue to deliver high-quality customer service and that I am able to fulfil, all that is required of me. Thank you once again. Henry

5/5

Trustpilot

Walid has offered excellent end to end…

Walid has offered excellent end to end service and support from seeking a property to settling in. Very professional, responsive and willing to go the extra mile. Thank you Walid for a great experience!

Jo · 15 May 2024

Agent replied · 25 October 2024

Dear Jo,Very appreciative of your kind words, and thankful we worked together so well to secure a swift turnaround for Ian.I hope to work together once more,Walid

5/5

Trustpilot

I enjoyed talking with Scott via email

I enjoyed talking with Scott via email, and I found him very helpful and co-operative. My communication was only through emails, he usually responds to emails very quickly with a proper solutions to my concerns. He seems quite supportive and positive in the favor of Tenants when dealing with landlord. It might be good to consider giving more authorities to Scott when he is dealing with landlords regarding apartment's facilities in a favor of Tenant; for instance to renovate or change them in particular when the tenant is about to renew the contract and expects some sense of co-operation from landlord. Thanks you very much Scott.

Hanieh · 19 June 2024

Agent replied · 25 October 2024

Thank you Hanieh for your kind words. It has been my absolute pleasure. Best wishes,Scott

5/5

Trustpilot

Fantastic Service

We have reported a couple of issues and Daniel, our property manager, made sure that they were sorted out in a prompt and professional manner. Thank you Daniel for a great experience.

Stella · 19 June 2024

Agent replied · 25 October 2024

Hi Stella, Thank you for your review and kind words. I look forward to working with you in future and providing excellent service for you.Kind regards,Daniel.

5/5

Trustpilot

Highly recommend!

Beth Tighe is very professional. She communicated my needs and gave great advises throughout the whole rental search process. She’s definitely an asset to the company and industry. Highly recommended!

Sharon · 22 July 2024

Agent replied · 25 October 2024

Thank you for your kind review, Sharon. Best of luck with everything, and I’m sure we will continue to cross paths in the years to come. Best, Beth

5/5

Trustpilot

Michelle Henry

Michelle Henry has been absolutely brilliant in sorting out the numerous "snagging issues" in my new home.Ever since i moved in last December, she has dealt with each and every problem as it arose, with speed, efficiency and great humour.All the best in your new role MichellePeter

Peter · 11 July 2023

Agent replied · 25 October 2024

Dear Peter, thank you so much for your kind words. It has been a pleasure to have helped you over the past few months. I wish you many happy years in your home. Kind regardsMichelle

5/5

Trustpilot

Helen of Stowe on the Wold

Helen of Stowe on the Wold, was absolutely fantastic. Always on the ball. She returned calls, and was constantly on it. She is a compassionate and patient person. The two ladies who did the viewings were very good too. All three came out before the house went on the market to get to know the property. I have already recommended her to friends. Use them to sell your property, they are marvellous!

Clare · 18 October 2024

Agent replied · 25 October 2024

Thank you very much for your kind review. It was a pleasure working with you towards your sale. I know it was not straightforward at times, but I very much appreciated your patience and proactiveness. Please let me know if I can ever help again in the future, and I wish you all the best in your new home. Best wishesHelen

5/5

Trustpilot

The contract renew went smoothly and…

The contract renew went smoothly and I'm very happy with the service provided, many thanks to Dan from Renewals team!

向梅 · 16 December 2024

Agent replied · 23 December 2024

Thank you for this lovely feedback; it was a pleasure assisting.Kind regards,Dan

5/5

Trustpilot

Great Experience with Vinnie from Renewals

Vinnie from Renewals was extremely helpful for us in establishing a seamless experience when we decided to renew our contract.

Menzies · 16 December 2024

Agent replied · 23 December 2024

Dear Menzies,Thank you for the lovely review.It has been a pleasure to assist you in your renewal of your tenancy.All the best.Kind regards,Vinnie

5/5

Trustpilot

good experience with client accountant

I'm writing this review to thank Ehteshaam Ahmed (Assistant Client Accountant) for his diligent work to help me deal with rent arrears. He was very patient, efficient and thoughtful. It was great to have him by my side.

陶媛慧 · 6 February 2024

Agent replied · 25 October 2024

Thank you for your thoughtful review! It was a pleasure assisting you with your rent arrears. If you ever require further assistance or have any questions in the future, don't hesitate to reach out.Kind regards,Ehteshaam

5/5

Trustpilot

I was very satisfied with the…

I was very satisfied with the cooperation with Jamie.The work was coordinated, clear and well-founded. All issues were resolved correctly, clearly, without delay. The realtor, Jamie, turned out to be a person who is really in his place (according to the position he holds): professional, correct, skillful in negotiations, quick to respond, well oriented in the market situation and legal aspects of the deal, very pleasant. I am very grateful to your agency and, of course, I will recommend you to my friends and acquaintances.

Mariia · 29 May 2024

Agent replied · 25 October 2024

Thank you Mariia for your kind review. It has been a pleasure assisting you. Please do let me know if i can be of any further assistance. Jamie

5/5

Trustpilot

Aisha Ahmed

Aisha Ahmed is a diligent & effective property manager and works hard to develop good relationships with tenants and clients alike.

Andrew · 26 November 2024

Agent replied · 25 October 2024

Hi Andrew, thank you so much for your kind review. It has been a pleasure to work with you. If ever needed, I will be here to help. Kind regards,Sarah

5/5

Trustpilot

Jason Nwimo has been attentive and…

Jason Nwimo has been attentive and careful in managing my property and quick to address all my concerns in an efficient and respectful manner . Have only good things to say about my experience with him

Zahra · 12 March 2024

Agent replied · 25 October 2024

Hi Zahra Thank you for your review Was a pleasure managing your property, best of luck with everything!Warm RegardsJason

5/5

Trustpilot

Lexi was an amazing real estate agent…

Lexi was an amazing real estate agent and I was very understanding of situation. I really appreciate her patience when looking for a property!

Taima · 10 October 2024

Agent replied · 25 October 2024

Hi Taima,Thank you so much for your lovely review! It was a pleasure working with you, and I’m thrilled that you’ve found the right property. If you ever need assistance in the future, please don’t hesitate to reach out, I’d be more than happy to help again!Best wishes,Lexi

5/5

Trustpilot

Gemma has been fabulous from first…

Gemma has been fabulous from first contact through to completion. Friendly and professional throughout and has made the purchase hassle free.

Nigel · 23 November 2024

Agent replied · 25 October 2024

Thank you Nigel, it was a pleasure to sell the property for you and it all went very smoothly. Thank you for your instructions and very best wishes with the new house.Best regardsLeigh

5/5

Trustpilot

Exceptional Service and Expertise from Jamie-Leigh!

I recently had the pleasure of working with Jamie-Leigh in my search for a new home, and I highly recommend her services! From our initial meeting, Jamie-Leigh demonstrated a deep understanding of the real estate market and an intuitive grasp of my needs as a client.She was incredibly responsive and always available to answer my questions, no matter how small. Each property she showed me was carefully selected to meet my criteria, which saved me a great deal of time and effort. Jamie-Leigh’s attention to detail and her exceptional knowledge of the market trends and neighborhood specifics were incredibly helpful and reassuring.What really sets Jamie-Leigh apart is her dedication to her clients. She went above and beyond to ensure that I felt confident and informed throughout the entire process.If you are looking for a real estate agent who combines professionalism with a personal touch, look no further than Jamie-Leigh. She will not only meet your expectations but exceed them. Thank you, Jamie-Leigh! Rating: ★★★★★

Customer · 25 May 2024

Agent replied · 25 October 2024

Thanks so much for your kind review, its been a pleasure to work with you too.I look forward to finding your clients their dream home and look forward to working together in the future.All the best,Jamie-LeighHead of Super Prime LettingsSouth West London & Home Counties

5/5

Trustpilot

Lexi is very responsive and comes…

Lexi is very responsive and comes across as caring when she interacted with me during my search. Big thanks to her.

Vladimir · 20 November 2024

Agent replied · 23 December 2024

Hi Vladimir, Thank you so much for your kind words. It was a pleasure to work alongside you, and I’d be delighted to assist again in the future!Best wishes,Lexi

5/5

Trustpilot

House Purchase through Knight Frank…

Melissa and Anna at Knight Frank - Harrogate were so helpful with my house purchase. Very prompt and patient in dealing with my queries. Melissa was always on time to meet us for viewings.

L · 12 April 2024

Agent replied · 25 October 2024

It was our pleasure Laurie, we hope you and the family will be very happy in your new home in Yorkshire.

5/5

Trustpilot

My thanks to an excellent property Manager.

In the 20 years that KF has managed my property at Belsize Park, there have been two outstanding property managers - Phillip Dunn is one of them. He has been proactive, responsive, and calm 'under fire' - I totally rely on his judgment which is critical to me as an overseas owner. He is a credit to KF.

David · 25 April 2022

Agent replied · 25 October 2024

Dear David,Thank you very much for your kind words, this is very much appreciated!Kind regards,Phillip

5/5

Trustpilot

Residential lease renewal.

We have just had a possible AST lease extension with a rent increase recommended by Knight Frank. It was with a good tenant that we did not want to lose. Brigette from Renewals negotiated very smoothly with the tenant and we did agree a new rent acceptable to both parties. Knight Frank carry out the whole lease renewal process very professionally and make it a pleasant experience for the landlord.

Geoffrey · 2 November 2024

Agent replied · 23 December 2024

Dear GeoffreyThank you for taking the time to write a review. It was a pleasure assisting with the renewal and am pleased we agreed favourable terms for both you and your tenant. Kind regardsBrigette

5/5

Trustpilot

BRIGETTE FROM RENEWALS WAS VERY GOOD

Brigette made the renewal of our rental agreement a straight forward and efficient process. She successfully negotiated a rent increase with our tenant and took care of the paperwork in good order.

OP · 17 May 2024

Agent replied · 25 October 2024

Dear OliverThank you for your feedback and I am pleased we achieved a good result for the renewal. Kind regards,Brigette

5/5

Trustpilot

Tenancy agreement

Working with Isabel Martin was a fantastic experience. She efficiently handled the property search and organized everything flawlessly. I am a very satisfied customer.

Happy · 1 October 2024

Agent replied · 25 October 2024

Thank you very much for your lovely review, it’s more than appreciated. It was a pleasure to help with the search. Please do let me know if I can be of any help in the future, and I would be delighted to assist. Best, Isabel

5/5

Trustpilot

Great experience dealing with Ed and…

Great experience dealing with Ed and his competent team. Highly recommended 👌

Stuart · 16 June 2026

Agent replied · 24 June 2026

Hi Stuart, and thank you for the review. We’re glad that between Winchester and the wider team in London, we were able to help you with the successful sale of the house. Best wishes Ed and the Knight Frank Winchester team

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