Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat service from Knight Frank for my…
Great service from Knight Frank for my apartment in Wapping. Extremely diligent and superb recent attention from Grace Neal, amazing communication
Nick · 12 September 2024
Agent replied · 23 October 2024
Thank you so much for your lovely words of appreciation Nick!I am very glad we could get this resolved for you.Don’t hesitate to reach out should you need anything further from myself or other Knight Frank services.I hope you have a great weekend.All the best,Grace
★★★★★ 5/5
TrustpilotDan from Renewals
Dan from Renewals handled our renewal very well. He was pro-active , responsive a good listener and always polite .
Un · 28 September 2024
Agent replied · 23 October 2024
Thank you for your kind words, it was a pleasure assisting you.Kind regards,Dan
★★★★★ 5/5
TrustpilotGreat Experience
Excellent service from Louna Del Barrio and Oliver Hepplewhite, professional, attentive, and made the entire process smooth and hassle-free!
LZ · 25 October 2024
Agent replied · 24 December 2024
Dear Mr Liu,It was a pleasure helping you with the rental of your property. We hope to work with you again soon.Best wishes,Oliver and Louna
★★★★★ 5/5
TrustpilotGreat experience working with the…
Great experience working with the company and Vinoath Selvakumar in particular. He was very helpful in helping me renew my tenancy agreement. Appreciate his responsiveness and professionalism at all times. Thank you so much
Tanya · 4 January 2024
Agent replied · 23 October 2024
Dear Tanya,It was a pleasure to assist you.All the best for the future.Kind regardsVinnie
★★★★★ 5/5
TrustpilotThanks a million Ellie
The whole team was exceptionally helpful and supportive. Can't recommend them enough.Very high level of professionalism and outstanding communication.
Amir · 7 October 2024
Agent replied · 23 October 2024
Thank you so much for leaving a review, Amir. It is great to receive this feedback and I am pleased we could help you find a property to rent.ThanksEllie
★★★★★ 5/5
TrustpilotGreat Estate Agent
Adam and Maisy have been amazing. The sale was seamless with great communication throughout the process. I strongly recommend them if selling in the Ashtead area .
JO · 22 May 2024
Agent replied · 23 October 2024
Thank you for your kind review, it has been a pleasure working with you. All the best,Maisie and Adam
★★★★★ 5/5
GoogleAbi was an excellent Lettings agent. She helped secure us a flat in less than 24 hours. Would highly recommend.
Jillian · 25 October 2016
Agent replied · 23 October 2024
Thanks Jillian! Abi and the Notting Hill Lettings team wish you a lovely time in your flat.
★★★★★ 5/5
TrustpilotVinnie from Renewals
Vinnie from the Renewals team was helpful, courteous, and prompt. I missed an earlier email, but he was on the ball to gently remind me to review the matter. He was professional and thorough in his dealings.
AA · 17 April 2025
★★★★★ 5/5
TrustpilotI highly recommend Knight Frank to all…
I highly recommend Knight Frank to all my friends. They are honest and so professional. It is the third year that I get service from them. Believe me, they are amazing and trustable. I'm going to have my first mortgage with them as soon as possible.
· 19 December 2024
★★★★★ 5/5
TrustpilotTom Watts “AMAZING” estate agent
Tom Watts “AMAZING” estate agent, can’t thank him enough deal done in 3 weeks, upfront, honest, efficient not normal words you say about estate agents but true, enlightening experience
Christine · 12 April 2024
Agent replied · 23 October 2024
It was delightful working with you Christine, I hope Ellie enjoys her new home. Many thanks Tom
★★★★★ 5/5
TrustpilotMy experience with Henry Nwokejiobi
My experience with Henry Nwokejiobi, my property manager, has been great. He has been very responsive and handled all of my requests with speed and kindness.
MJ · 7 June 2024
Agent replied · 23 October 2024
Thank you very much Min Jo Lee for your words of appreciation. I will do all I can, to make sure I deliver the best customer service, without fail. Thank you once again.
★★★★★ 5/5
TrustpilotThanks a lot for helping me to find a…
Thanks a lot for helping me to find a house of my dreams! Your agents are top of the top))
Michael · 13 September 2024
Agent replied · 23 October 2024
Thank you Michael for your kind words. We are so pleased the team were able to assist you in finding the perfect home. Knight Frank
★★★★★ 5/5
TrustpilotVinnie from renewals department handled…
Vinnie from renewals department handled my renewal negotiations superbly and as a landlord I was very happy with the work he put in, attention to detail and efficient reporting. 10/10!
Mark · 13 March 2024
Agent replied · 23 October 2024
Dear Mark,Thank you for the lovely review.It has been a pleasure to assist you through the whole process.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotI am really happy with Brigette from…
I am really happy with Brigette from Renewals. She was prompt, professional, and highly experienced. Thanks a lot. Will recommend her to my friends!
Nina · 4 July 2024
Agent replied · 23 October 2024
Hi NinaThank you for your review and it was lovely my pleasure assisting with your lease renewal. I am glad we concluded it swiftly. Kind regardsBrigette
★★★★★ 5/5
TrustpilotEhteshaam Ahmed
Ehteshaam Ahmed, thank you for your prompt and excellent work in dealing with our rental account.
S · 11 November 2024
Agent replied · 24 December 2024
It was a pleasure assisting you and I am glad to be of assistance. Please do not hesitate to reach out should you have any queries in the future.Best wishes, Ehteshaam
★★★★★ 5/5
TrustpilotGreat Working with Jocelyn Wang
I work with Jocelyn Wang. She's responsive, smart, and handles all of my requests efficiently. It's great having her manage my properties.
Nicole · 8 August 2024
Agent replied · 23 October 2024
Thank you very much for your kind words, Nicole. I will continue to provide you with the same standard of service. If you have any question, please do not hesitate to reach out.
★★★★★ 5/5
TrustpilotSmooth, hassle free
Smooth, hassle free and well executed renewal process on our lease, led by Dan from Renewals. Can't ask for more than that!
James · 7 August 2024
Agent replied · 23 October 2024
Thank you so much for your thoughts; it was a pleasure to work with you and Emma. I hope you enjoy the rest of your time in the property and are able to go on some more fabulous trips!
★★★★★ 5/5
TrustpilotWe feel so privileged to have Josh as…
We feel so privileged to have Josh as our property manager. He is always responsive, result-oriented and efficient. He has been instrumental in solving every little problem we faced.
Yarkin · 28 March 2024
Agent replied · 23 October 2024
Thank you Yarkin, I am very glad to have resolved any challenges you have faced effectively and promptly. As always, we are here to provide the help and support needed when it is needed. Best wishes, Josh
★★★★★ 5/5
TrustpilotCharlotte Maclean - Outstanding Customer Service
Charlotte been managing our high end apartment and been advising with all aspects of property management. Excellent Customer service. Highly recommend.
Selvi · 18 August 2024
Agent replied · 23 October 2024
Thank you so much for your kind words. Its has been a pleasure working with you. Please don’t hesitate to contact me should you require anything else. Kind regards Charlotte
★★★★★ 5/5
TrustpilotBrigette in lettings as usual was very…
Brigette in lettings as usual was very efficient, helpful and managed to deal with all the negotiations so speedily.
Santer · 18 September 2024
Agent replied · 23 October 2024
Dear MartynThank you for your kind words. It was my pleasure assisting you with the lease renewal and happy we achieved good results. Kind regardsBrigette
★★★★★ 5/5
TrustpilotTrue Professionals
Charles Davenport and Tom Knowlden at Knight Frank were truly excellent from start to finish in the sale of our property. A credit to the profession. Thank you.
L · 11 April 2024
Agent replied · 23 October 2024
Many thanks for your kind comments. After letting this property for you for over the past 20 years we are delighted to have been able to achieve a sale. Thanks for your loyalty!
★★★★★ 5/5
Trustpilot2nd yr. Happy
2nd yr. round very pleased with the service.the renewal managed by Laura Heron, easy and effective. Couple of emails and few clicks all done. Many thanks for the wonderful services.
Mohamad · 28 February 2024
Agent replied · 23 October 2024
Thank you for taking the time to write this kind review, Mohamad. It has been a pleasure helping you and I am delighted that you have been able to extend the tenancy with your tenants. Wishing you all the best, Laura
★★★★★ 5/5
TrustpilotGood property managers
Our property manager, Henry, has been very proactive in resolving any issues we have with our flat, ensuring they’re taken care of as soon as possible
Ucizi · 16 May 2024
Agent replied · 23 October 2024
Thank you very much Mr Mafeni for your review. I hope I continue to meet your expectations as your property manager and I am helpful as much as possible. Thank you once again for your kind review.Best wishes,Henry
★★★★★ 5/5
TrustpilotThis is a review for Grace Neal who was…
This is a review for Grace Neal who was passed my outstanding lettings account to wind up. She sorted everything out in no time at all just before Christmas extremely efficiently and helpfully.
Catherine · 24 December 2023
Agent replied · 23 October 2024
Hi Catherine,Thank you very much for your lovely words and I am so glad I was able to assist.I hope you have a great new year and do let me know if there is anything further we can do for you.Take care,Grace
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