Trusted Agent profile · Kensington and Chelsea
★★★★★
1,639 reviews across 2 platforms
298 Westbourne Grove, London, W11 2PS, Kensington and Chelsea, W11 2PS
Part of Knight Frank, see every office.
Knight Frank's office in Kensington and Chelsea, at 298 Westbourne Grove, is rated 4.9 out of 5 across 1,639 reviews on two platforms, including 85 Google reviews rated 4.8.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotEllie was super helpful and…
Ellie was super helpful and professional while helping me. I was very satisfied
Thank you so much for the feedback Nourhan, it was lovely meeting you.Wishing you the best, Ellie
5/5
TrustpilotI wanted to express my appreciation for Amy Pritchard
I wanted to express my appreciation for the excellent service provided by Knight Frank, particularly by Amy Pritchard in the Super Prime Letting team. I was very impressed with her professionalism and the ease of communication via phone, email, and text.Amy's quick responses and dedication to providing outstanding service made the process seamless and efficient.Thank you for the exceptional experience.
Thank you for your kind review Rehab, it was a pleasure working with you! I very much hope to assist you again in the future. Best wishes, Amy Pritchard
5/5
TrustpilotJamie and the team went out of their…
Jamie and the team went out of their way to try to find me the right tenant.
Many thanks for the review, it has been a pleasure to work with you Susan. I wish you all the best. Jamie
5/5
GoogleExcellent service by Bethan Glenister in finding and securing a tenant in record time, proactive communication and keeping on top of things. We know we’re in safe hands with Bethan.
Hi Antonia, Thank you for writing such a kind review, you where a pleasure to work with. Kind regards, Bethan
5/5
TrustpilotBrigette from Renewals
Brigette from Renewals was incredibly helpful, responsive, and professional throughout the entire process. I negotiated my offer and she was always there!
5/5
TrustpilotExcellent service from Knight Frank
We have been so pleased with the way Knight Frank have handled the successful sale of our house. We have been informed at all stages of the procedure promptly and professionally. When in need of advice, issues have been discussed accordingly to our satisfaction. All the staff involved in our sale were courteous, helpful, knowledgeable, and efficient; we are very pleased with the service.
Thank you so much for your kind words. We’re all so pleased with the successful sale and wish you all the best with your move.
4/5
TrustpilotOutstanding property manager
Having been overseas landlords for many years we know that good property managers are hard to find. Our experience has been quite mixed, but Daniel Lloyd (Knight Frank) has been one of the best we've worked with. He is diligent, proactive and works to find solutions to problems. We need more property managers like him.
Thank you for your very kind words, it’s a pleasure working with you to maintain the smooth running of your property. I look forward to continuing working on your properties.Kind regards,Daniel Lloyd
5/5
TrustpilotVery clear pragmatic and sensible advice
Very clear, pragmatic and sensible advice from Annaise Perdigao regarding end of tenancies and disputes.
Thank you so much for taking the time to leave me some feedback. I’m so glad the advice I gave was helpful in obtaining a resolution and it was a pleasure to assist you. Annaise
5/5
TrustpilotAnastasiia
Anastasiia was helpful and assisted with the things needed. Communication was prompt and clear.
Dear Adit. Thank you very mush for your kind words. Was absolutely my pleasure to work with you.Anastasiia
5/5
TrustpilotProfessional property management
Knight Frank have managed my rental property for several years, through a succession of property managers.My current property manager , D Lloyd , is excellent. He is professional, proactive, efficient and effective. He is also on top of his brief. It has been pleasure to work with him during 2024.
Hi Smita, Thank you for your very kind words. I look forward to working with you in 2025. Warm regards, Daniel
5/5
TrustpilotKnight Frank's Kensington Lettings team…
Knight Frank's Kensington Lettings team provided outstanding service on the recent letting of my house. The service included marketing the house, identifying good tenants, achieving a competitive rent, advising on between tenancy refurbishments and helping the new tenants with move-in arrangements. This service was carried out in a professional, efficient and friendly manner.
Thank you for your wery kind review for the team. We are so pleased you had such a wonderful experience. Knight Frank Kensington Lettings
5/5
TrustpilotThoughtful and professional help throughout
Throughout our sale the team at Knight Frank have kept us up to date and gave helpful advice at all times.A special mention to their progress agent Giselle Holman who kept us positive throughout her smiley voice over the phone keeping us upbeat at some stressful times.Thank you to all the team
Dear Tim & Roma,Thank you very much for your lovely review, it’s more than appreciated.Throughout the face of adversity relating to the chain you remained calm and we had such lovely interactions on the phone and email. It was an absolute pleasure to assist you and both myself, James and the team wish you every happiness for the future.Kind regards,Giselle
5/5
TrustpilotMalak was extremely attentive and…
Malak was extremely attentive and helpful with the appartment search
Thank you so much Sviat! It was a pleasure assisting you!
4/5
TrustpilotGreat experience
Great experience, Timi was very helpful in finding a flat
Hi Varun, thank you kindly for the review! If I can help you with anything in the near future, please do let me know.Timi
5/5
TrustpilotThanks to Beth Tighe for her support…
Thanks to Beth Tighe for her support and professionalism
Thanks for your review Joel, It was great working with you! Best, Beth
2/5
TrustpilotVery unsure about this company bought a…
Very unsure about this company bought a new build from them paid deposit last NOVEMBER after being told on the day that the houses were at roof level and be ready to move into in June. We are now one year later and still no house, surely the seller of the house should be able to tell the buyers when it should be completed. Had I known I would be a year waiting I never would have purchased the house.
5/5
TrustpilotEdwin Chan very professionally Tax Accountant
I have been referred to many tax consultants to handle my property tax matters as their fees are cheaper. However , I still stay on with KF Edwin Chan from the tax dept . He is very professional, responsive and efficient in advising on my tax queries . This is particularly important for overseas home owners as we are not familiar with UK tax systems . It’s really nice working with Edwin ;)
Dear Adeline,Thank you so much for the great feedback and also choosing Knight Frank in-house tax services in dealing with your UK taxation affairs. I am glad to be of your service. Thank you so much. Edwin
5/5
GoogleI had the most amazing experience with Knight Frank in Notting Hill. My mother and I were looking for a flat for me to rent and walked in off the street. Herbie and Clemmie were kind and helpful from the start and arranged a number of properties for us to look at. After days of hunting with other agencies, we were shown three amazing apartments in prime locations. Clemmie helped us with making the decision on which one to put in a bid for, helped us negotiate with the owners, and teach us about the area. I truly couldn't have asked for a better experience!
5/5
TrustpilotExcellent service provided by Jason…
Excellent service provided by Jason Nwimo Thank you Jason
Good morning Julie,Thank you for leaving a review, glad I could assist here Warm RegardsJason
5/5
TrustpilotI have just completed a lease agreement with Knight Frank.…
I have just completed a lease agreement which was managed by Knight Frank, The lettings negotiator was James Szalay. James provided an excellent service and led me by the hand from start to finish which made the whole experience so easy and simple and totally stress free. I would have no hesitation in recomending James to my friends and colleagues.
Dear Freddy,Thank you for your kind words.It was a pleasure working with you, and I look forward to working with you again in the future!Very best,James
5/5
TrustpilotWe had great experience with Beth
We had great experience with Beth, she is very proactive and help us a lot, she contacted us when the the other property available and give us many options, we really please with all her hard work, even in the end the property not meet our requirement but it was big help for us
Thank you for your kind review Tesa! It has been lovely working with you, and I look forward to hearing fronm you when you are ready to start looking again. All the best, Beth
5/5
TrustpilotKnight Frank (and Jason Nwimo in…
Knight Frank (and Jason Nwimo in particular) has been incredibly attentive, helpful, and professional since I moved into my flat two months ago, I recently had an emergency key change and they were able to help me sort out the issue within about half an hour. Thank you again, Jason!
Hi Maria,I wanted to personally thank you for taking the time to leave such a kind review. It’s great to hear that you've been happy with the service, and I’m really pleased we could assist you promptly with the emergency key change.We're committed to making sure our tenants feel supported, and it's wonderful to know that you’ve had a positive experience over the last couple of months. If there’s ever anything else I can do for you, please don’t hesitate to reach out.Best regards, Jason
5/5
TrustpilotExcellent service
Ehteshaam Ahmed was most efficient and helpful.
Thank you very much for your glowing review, I am glad I could be of assistance! Please do not hesitate to reach out should you require any further assistance.
4/5
TrustpilotKnight Franks Calton Avenue Dulwich…
Knight Franks Calton Avenue Dulwich office were a pleasure to deal with . Between Guiseppe, Holly and chica our purchase of a Rosendale road property went smoothly and with information being conveyed to, and from the sellers in a timely and clear fashion. Would not hesitate to recommend them to buyers
Dear Adam,Thank you so much for your kind words and for taking the time to share your positive experience with our Dulwich office! We're thrilled to hear that we were able to assist you smoothly throughout your purchase.Communication is key in making the process positive, seamless, and we're glad to have delivered that for you. Should you need any further assistance in the future, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to working with you again in the future!Congratulations again on your purchase and wishing you best of luck with the move!Kind regards,Giuseppe & the Knight Frank Dulwich team
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