Trusted Agent profile · Kensington and Chelsea

Knight Frank Notting Hill Sales reviews in Kensington and Chelsea

4.9

★★★★★ Excellent

1,628 reviews across 2 platforms

298 Westbourne Grove, London, W11 2PS, Kensington and Chelsea, W11 2PS

Part of Knight Frank, see every office.

Knight Frank's office in Kensington and Chelsea, at 298 Westbourne Grove, is rated 4.9 out of 5 across 1,628 reviews on two platforms, including 85 Google reviews rated 4.8.

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4.8 / 5

85

Reviews on Google

This office

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1,543

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

Recommendation Kev Patel

Me and my friend had a great experience with Knight Frank. Our agent Kev Patel was especially helpful, kind and caring. He guided us through the entire process very well and supported us with 110% during a small issue at the start of our tenancy. Can only recommend.

Nick · 6 October 2024

Agent replied · 23 October 2024

Thank you so much for your kind words! It was a pleasure guiding you through the process, and I'm glad we could resolve the issue at the start of your tenancy. Wishing you both the best in your new home!Best regards,Kev Patel

5/5

Trustpilot

Kev Patel was very helpful and…

Kev Patel was very helpful and professional from start to finish. He helped us overcome several difficult situations and made us feel that he was definitely looking out for our best interests and being fair to the tenant at the same time.I would happily work with Patel again.Best regardsTim Cox-Johnson

Tim · 29 August 2024

Agent replied · 23 October 2024

Thank you so much for your kind words! It was a pleasure working with you, and I’m glad I could help navigate those challenges. Looking forward to assisting you again in the future! Kev

5/5

Trustpilot

Our experience with Knight Frank was…

Our experience with Knight Frank was fantastic! As an overseas landlord, dealing with late rental payments from my tenant was concerning, but Ehteshaam and Chris Nguyen went above and beyond to assist me. They were friendly, helpful, responsive and patient throughout the process, ensuring my rental was collected. I am incredibly grateful for their outstanding service. Thank you.

Alice · 2 April 2024

Agent replied · 23 October 2024

Thank you for your kind words. It was our pleasure to assist you. Do let us know if we can be of further assistance at any point.Best, Ehteshaam and Chris.

5/5

Trustpilot

A very impressive experience

Having just completed on the sale of our family home, I cannot recommend George Clarendon from Knight Frank more highly. His knowledge, wealth of experience and professionalism is outstanding and a huge comfort when the whole moving process can be a rather stressful experience. His integrity in his field is invaluable.

Lucy · 7 August 2024

Agent replied · 23 October 2024

Thank you so much Lucy, it was a wonderful property to sell. Best wishes, George

5/5

Trustpilot

I got great service from Lety Lupi when…

I got great service from Lety Lupi when she managed my flat. She was responsive and understood exactly what I needed.

Suzanne · 24 September 2026

Agent replied · 10 October 2026

Dear Suzanne, Thank you for your kind words. It was a pleasure working with you, and I'm delighted to hear you were happy with the service provided. Best, Lety

5/5

Trustpilot

Difficult purchase from an unwilling…

Difficult purchase from an unwilling seller. Communication with California added issue Handled professionally by Tim + . But outcome achieved

Bernard · 30 September 2026

Agent replied · 10 October 2026

Thank you, Bernard, and Carol, for your kind words. We are so pleased to have met your expectations and are delighted to have secured you a great outcome on both your sale and purchase. Best wishes, Tim, James, and the Knight Frank Guildford Team

5/5

Trustpilot

Thank you so much, Mr Alex Whiting!

Mr Alex Whiting was amazing! He was very professional and friendly, making the whole process of buying a property so smooth and stress-free. He always replies to us super quickly, even when he was in holidays. He didn't only answered our questions with accurate and detailed information, but went above and beyond to give us a lot of background information to help us make a good decision. He also helped to coordinate the solicitor and developer to speedy up the conveyancing. Everything was just simply perfect!

Eva · 18 September 2024

5/5

Trustpilot

House purchase - Excellent!

I can honestly say Vip, from KnightFrank in Hampstead, has been the best estate agent I have ever dealt with.Unlike some I have met, Vip was always reachable, incredibly patient and genuinely friendly. He made the purchase of our new family home that little bit more special!I would highly recommend Vip (aka Uncle Vippy) and the Hampstead branch without hesitation.

Consumer · 9 February 2024

Agent replied · 23 October 2024

Thank you very much for allowing me to be part of your journey to purchase a property and your kind review. It was a genuine honour to assist you and we look forward to the next opportunity. Wishing you many happy memories in your new property! Kind Regards, Vip and the Hampstead team.

5/5

Trustpilot

I had a great experience with Knight…

I had a great experience with Knight Frank, especially thanks to Ines Santos. She was incredibly helpful, friendly, and professional throughout the process, making everything smooth and stress-free. I truly appreciate her support and would highly recommend their services…. You are the best, Ines!!!

Roberta · 18 November 2024

Agent replied · 24 December 2024

Hi Roberta,So lovely to meet you and thank you so much for your kind words.I hope you love your new home!All the best,Ines

5/5

Trustpilot

Wapping

Knight Frank in Wapping has been been my letting intermediary for nearly five years now and the experience of the company/branch has been excellent throughout. Last month I changed flats with the help of Sarah Rynne and Peter Pietrzak. I especially appreciated the unfussy attitude and practical help they provided during an (inevitably) stressful period. Haki Antonsson

Haki · 9 April 2024

Agent replied · 23 October 2024

Dear Haki,Thank you so much for your lovely review. It has been such a pleasure to work with you and we wish you all the best in your new property. We hope to help you again in the future!Best wishes, Sarah & Peter

5/5

Trustpilot

Toru Yoshioka

Toru Yoshioka is my property manager and he is very diligent and responsive in all of our interactions. I recently reached out to him to sell my property and he replied right away even he was out of the office and put me in touch with the right team and followed up.

Christine · 11 July 2024

Agent replied · 23 October 2024

Hi ChristineThank you very much for your kind review. We are always happy to help.If you require any further assistance, please let me know.Kind regardsToru Yoshioka

5/5

Google

Had a great experience letting my flat through Knight Frank. Bethan Glenister handled everything smoothly and professionally. Herbie Holder, who I’ve known for a while now, continues to be informative and accommodating. They are both great to work with and I highly recommend them to anyone in the area thinking of letting their flat!

Andrew · 17 January 2026

Agent replied · 17 April 2026

Hi Andrew, It was a real pleasure working with you, and we are glad we found such great tenants for you. We are confident they will be a great match. Best wishes, Bethan and Herbie

5/5

Trustpilot

Thank You Vinnie from Renewals

Vinnie from Renewals was in charge of handling my rental renewal as the landlord. I appreciate the support and prompt and clear communication from Vinnie especially between us and the tenant to reach a quick agreement on the rental renewal. Thank you, Vinnie, for your prompt and professional follow-up and services.

Customer · 22 July 2024

Agent replied · 23 October 2024

Good morning,Thank you for the lovely review.It was a pleasure to assist you in the renewal.All the best.Kind regards,Vinnie

5/5

Trustpilot

We had a great buying experience with…

We had a great buying experience with Knight Frank. Incredibly helpful and thorough throughout the whole buying experience. They moved things along with solicitors, recommended surveyors and were great at supporting us in our conversations with the sellers. They were always available to our requests and always accommodated our visits to the house.

Alex · 17 September 2026

5/5

Trustpilot

Appreciation to Edwin Chan. like to thank Edwinfor…

We would like to thank Edwin Chan for giving us ample notice as always to provide him with relevant documents and receipts for tax submissions. We must also thank him for ever willing to provide us with explanations and advice on tax issues and accounts with alacrity. We are truly comforted by the fact that Edwin Chan is handling our tax affairs in Knight Frank. Thank you,Mr & Mrs. Teh.

Lee · 15 May 2023

Agent replied · 23 October 2024

Dear Mr & Mrs TehThank you for your kind words, and choosing Knight Frank for our in-house tax return service.I am delighted to have been able to assist you both with your UK tax affairs.Please do not hesitate to contact me whenever if you have any tax-related matters.Kind regardsEdwin

5/5

Trustpilot

I had the pleasure of working with…

I had the pleasure of working with Vinoath Selvakumar from the real estate agency. Vinoath was incredibly responsive, swiftly liaising with the landlord and facilitating negotiations. His professionalism and efficiency were remarkable throughout the process. As an Associate Renewal Negotiator, Vinoath demonstrated exemplary skills in communication and negotiation, making the experience seamless and efficient. Highly recommended.Artem

Consumer · 9 April 2024

Agent replied · 23 October 2024

Dear Artem,Thank you for the lovely review.It was a pleasure to assist you in the renewal process and thanks again for your patience during negotiations.Kind regards,Vinnie

5/5

Trustpilot

Louna was great

Louna was amazing. She was very responsive and helped us any possible ways. The fact that she speak French was also really an advantage. We are very happy with the work she did. Compared to other agents we were in contact with, she was by far the best and managed to find the perfect place for us

Philippe · 20 March 2024

Agent replied · 23 October 2024

Hi Philippe,It was an absolute pleasure to help you and Estelle finding your new home. You have both been a delight to deal with and I hope you will be happy there for many years.Best wishes,Louna

5/5

Trustpilot

Everything was smooth and perfect!

Mr Alex Whiting has been simply amazing! He always gave us speedy and informative replies, even when he was not in office or was in his holidays. He didn't only provided the information we requested, but often went above and beyond by giving us a lot of reference information to help us make a good decision. Whenever an issue appeared, he always proactively contacted relative parties to solve it. Buying a property is such a big thing and is usually stressful, but Alex made it so seamlessly quick and smooth! Absolutely 5 stars!

Eva · 30 August 2024

5/5

Trustpilot

Excellent Lease Renewal Experience with Vinnie

I had a great experience with “Vinnie from Renewals” department during our recent lease renewal. Despite being new to the department, Vinnie's expertise was evident. He was proactive, thorough, and made the process stress-free. His communication was clear, and he was always available to assist and answer questions. I highly recommend Vinnie for a smooth and successful lease renewal negotiation.

Lyn · 10 January 2024

Agent replied · 23 October 2024

Dear Lyn,Thank you for the lovely review.It was an absolute pleasure to assist you.All the best.Kind regards,Vinnie

5/5

Trustpilot

Nadine and Lizzie great service

Nadine, Lizzie and the team have been so helpful and easy to deal with. Having moved from Australia to England with our family for three months, there were many moving parts with the greatest challenge finding the right accommodation for our family. We felt comfortable during the entire process. Thanks so much Nadine and Lizzie

Rollo · 21 April 2024

Agent replied · 23 October 2024

Thank you, Rollo, for your incredibly kind reviews. Relocating is never easy, but we are glad we could assist you and your family with some of the process. Enjoy your home. Nadine and Lizzie

5/5

Trustpilot

Walid was genuinely helpful for me…

Walid was genuinely helpful for me being able to secure my desired flat. He went the extra mile to make sure everything is done properly from placing an offer to moving in, and communicated with care to all parties involved. I would be very happy to work with him again in the future.

Gabor · 28 May 2024

Agent replied · 23 October 2024

Dear Gabor,Thank you for your kind words. I am pleased that you have enjoyed a smooth process and hope to provide the same level of service once more.Best,Walid

5/5

Trustpilot

We would like to express our thanks to Hector Watch from Knightfrank's Baker Street office

We would like to express our appreciation for the excellent services provided by Hector Watch from KnightFranks Baker Street office. Hector has helped us to ensure the tenants are fully satisfied with their needs after moving in to the flats, and always respond to our queries efficiently and helpded sort out issues in a professional manner.

Jud · 19 December 2025

Agent replied · 23 December 2025

Thank you very much Judy for your kind words. Since taking over management of your property, it has been a real pleasure developing a professional partnership with you and Patrick, and I continue to look forward to working together in the coming months as we enter 2026! Hector

5/5

Trustpilot

Beth Tighe has been amazing support…

Beth Tighe has been amazing support since we moved to the Uk supporting on finding the best property for us for rental and keeping us in informed proactively whenever a new rental that would match our requirements comes to the market.Her communication has brought confidence in the process.

Fatma · 22 August 2024

Agent replied · 23 October 2024

Thank you for your kind words Fatma. It was a pleasure working with you, best of luck in your new home. Best, Beth

5/5

Trustpilot

Super landlord experience

Always super responsive in engaging with building management. Chervon is our Property Manager and always responds same day. Most recently she arranged maintenance on site same day for a minor issue and resolution by the following weekend. She always checks up to make sure everything is ok so makes you feel well looked after.

Consumer · 2 May 2024

Agent replied · 23 October 2024

Thank you for your kind words. It is a pleasure to help you and also give a personalised service. Warm regards,Chervon

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