Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotEhteshaam Ahmed provided prompt and…
Ehteshaam Ahmed provided prompt and friendly response to my service request. Clearly a motivated and service oriented member of your team - with a bright future ahead I’m sure!
James · 16 May 2024
Agent replied · 27 October 2024
Thank you very much for your glowing review and wishes James! Please do not hesitate to reach out should you ever have any queries.Best wishes,Ehteshaam
★★★★★ 5/5
TrustpilotExcellent service
I have been receiving assistance from Knight Frank for more than 2 years now in relation to purchase of flats, letting, management and procurement of finance, and I have always been impressed by the high quality of their services, their promptness and reachability.
Cagdas · 23 June 2023
Agent replied · 27 October 2024
Dear CagdasThank you for your kind words it is appreciated. It is always a pleasure to be able to assist you in any way that we can.Kind regardsCatrin
★★★★★ 5/5
TrustpilotMandy Hodgkinson at KF is exceptional
Mandy Hodgkinson at KF is exceptional, always gets contracts and agreements worked out quickly even when given last minute requests and is always a great pleasure to deal with.
Kash · 10 May 2024
Agent replied · 27 October 2024
Thank you Kash for taking the time to leave such a great review, your comments are really appreciated. Please stay in touch and let me know if I can help with any of your property needs in the future. Kind regards,Mandy
★★★★★ 5/5
TrustpilotExcellent Property Management
Phillip Dunn, our property manager, is extremely supportive and very quick to response. So far we have had a great experience and would definitely recommend Knight Frank.
Luma · 12 June 2024
Agent replied · 27 October 2024
Thank you Luma, your kind words are very much appreciated. It is a pleasure to be looking after your tenancy, Phillip
★★★★★ 5/5
TrustpilotSmooth renewal process
great tenant services, with prompt replies and attention to detail. Brigette from Renewals took care of my file and everything went very smoothly!
Gabriele · 20 August 2024
Agent replied · 27 October 2024
Dear GabrieleThank you for your feedback and it was a pleasure assisting you with the renewal. Kind regardsBrigette
★★★★★ 5/5
TrustpilotThe company is very easy to work with…
The company is very easy to work with and they respond to any of my concerns or messages very quickly and efficiently.
Abdullaziz · 3 September 2024
Agent replied · 27 October 2024
Thank you for your kind review! Knight Frank
★★★★★ 5/5
TrustpilotKind and Helpful
The team at Knight Frank have consistently gone above and beyond. They are incredibly helpful, thoughtful, understanding, and proactive.It's been an absolute pleasure working and interacting with them.
Andre · 18 May 2024
Agent replied · 27 October 2024
Thank you very much Andre, for you kind words. I will continue to devote myself to delivering satisfactory customer service to you as my client. Thank you once again.Best wishes,Henry
★★★★★ 5/5
TrustpilotExcellent Tenancy Renewal Service
Vinnie in renewals managed our tenancy renewal process excellently. He responded to our queries professionally and quickly, sensitively handled our concerns and secured an outcome that we were really happy with.
Al · 20 March 2024
Agent replied · 27 October 2024
Dear Al,Thank you for the lovely review.All the best in your home.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotIona was helpful and accurate
Iona was helpful and accurate. Best experience I have had so far with a real estate agent!
Ivana · 7 February 2024
★★★★★ 5/5
TrustpilotExcellent Service from Okjana Aliaj
Okjana has been a breath of fresh air helping us manage our property. She is always responsive, helpful and goes the extra mile to ensure issues are addressed and solved. Thanks for all the on-going support!
Jon · 15 July 2022
★★★★★ 5/5
TrustpilotVinnie from Renewals may be new in this…
Vinnie from Renewals may be new in this office. First time assisting in our rental renewal. He is helpful and fast in getting things done.
Christy · 8 July 2024
Agent replied · 27 October 2024
Dear Christy,Thank you for the lovely review.It was a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotWe just bought a house through the…
We just bought a house through the Moretón in marsh office. All the estate agents were super helpful and transparent. Really enjoyed working with them. Would highly recommend.
William · 14 May 2024
Agent replied · 27 October 2024
Thanks for the review Will, I am delighted that you had good experience with us. Best wishes with the new home. Leigh and the rest of the team
★★★★★ 5/5
TrustpilotGreat service from Knight Frank for my…
Great service from Knight Frank for my apartment in Wapping. Extremely diligent and superb recent attention from Grace Neal, amazing communication
Nick · 12 September 2024
Agent replied · 27 October 2024
Thank you so much for your lovely words of appreciation Nick!I am very glad we could get this resolved for you.Don’t hesitate to reach out should you need anything further from myself or other Knight Frank services.I hope you have a great weekend.All the best,Grace
★★★★★ 5/5
TrustpilotDan from Renewals
Dan from Renewals handled our renewal very well. He was pro-active , responsive a good listener and always polite .
Un · 28 September 2024
Agent replied · 27 October 2024
Thank you for your kind words, it was a pleasure assisting you.Kind regards,Dan
★★★★★ 5/5
TrustpilotGreat Experience
Excellent service from Louna Del Barrio and Oliver Hepplewhite, professional, attentive, and made the entire process smooth and hassle-free!
LZ · 25 October 2024
Agent replied · 27 October 2024
Dear Mr Liu,It was a pleasure helping you with the rental of your property. We hope to work with you again soon.Best wishes,Oliver and Louna
★★★★★ 5/5
TrustpilotGreat experience working with the…
Great experience working with the company and Vinoath Selvakumar in particular. He was very helpful in helping me renew my tenancy agreement. Appreciate his responsiveness and professionalism at all times. Thank you so much
Tanya · 4 January 2024
Agent replied · 27 October 2024
Dear Tanya,It was a pleasure to assist you.All the best for the future.Kind regardsVinnie
★★★★★ 5/5
GoogleLouise from the Knight Frank Knightsbridge office has been extremely helpful in assisting me to find a property over the last few months. Her knowledge of the market and traits of certain areas has been very informative and useful when narrowing down candidates. I found her to be very professional, enjoyable to work with and I am confident we will find the right property with her.
Jamie · 13 November 2018
Agent replied · 11 November 2024
Jamie - thank you for your positive review about Louise Sergeant - she looks forward to working with you further and finding you your perfect property.
★★★★★ 5/5
TrustpilotThanks a million Ellie
The whole team was exceptionally helpful and supportive. Can't recommend them enough.Very high level of professionalism and outstanding communication.
Amir · 7 October 2024
Agent replied · 27 October 2024
Thank you so much for leaving a review, Amir. It is great to receive this feedback and I am pleased we could help you find a property to rent.ThanksEllie
★★★★★ 5/5
TrustpilotGreat Estate Agent
Adam and Maisy have been amazing. The sale was seamless with great communication throughout the process. I strongly recommend them if selling in the Ashtead area .
JO · 22 May 2024
Agent replied · 27 October 2024
Thank you for your kind review, it has been a pleasure working with you. All the best,Maisie and Adam
★★★★★ 5/5
TrustpilotTom Watts “AMAZING” estate agent
Tom Watts “AMAZING” estate agent, can’t thank him enough deal done in 3 weeks, upfront, honest, efficient not normal words you say about estate agents but true, enlightening experience
Christine · 12 April 2024
Agent replied · 27 October 2024
It was delightful working with you Christine, I hope Ellie enjoys her new home. Many thanks Tom
★★★★★ 5/5
TrustpilotVinnie from Renewals
Vinnie from the Renewals team was helpful, courteous, and prompt. I missed an earlier email, but he was on the ball to gently remind me to review the matter. He was professional and thorough in his dealings.
AA · 17 April 2025
★★★★★ 5/5
TrustpilotMy experience with Henry Nwokejiobi
My experience with Henry Nwokejiobi, my property manager, has been great. He has been very responsive and handled all of my requests with speed and kindness.
MJ · 7 June 2024
Agent replied · 27 October 2024
Thank you very much Min Jo Lee for your words of appreciation. I will do all I can, to make sure I deliver the best customer service, without fail. Thank you once again.
★★★★★ 5/5
TrustpilotThanks a lot for helping me to find a…
Thanks a lot for helping me to find a house of my dreams! Your agents are top of the top))
Michael · 13 September 2024
Agent replied · 27 October 2024
Thank you Michael for your kind words. We are so pleased the team were able to assist you in finding the perfect home. Knight Frank
★★★★★ 5/5
TrustpilotVinnie from renewals department handled…
Vinnie from renewals department handled my renewal negotiations superbly and as a landlord I was very happy with the work he put in, attention to detail and efficient reporting. 10/10!
Mark · 13 March 2024
Agent replied · 27 October 2024
Dear Mark,Thank you for the lovely review.It has been a pleasure to assist you through the whole process.All the best.Kind regards,Vinnie
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