Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVinnie from the Renewals team was…
Vinnie from the Renewals team was fantastic! He was professional, efficient, and made the whole process smooth and stress-free. Highly recommend his services!
Hayat · 2 October 2024
Agent replied · 27 October 2024
Dear Hayat,Thank you for the lovely review.It was a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotAs ever Debbie and the renewals team…
As ever Debbie and the renewals team did an excellent job in renewing my lease. Was most impressed by Dan who has recently joined. Peter Chaplin
Peter · 14 August 2024
Agent replied · 27 October 2024
Thank you Peter, always a pleasure dealing with you.
★★★★★ 5/5
TrustpilotThey’re the best!
Michal and the KF Lettings team are a pleasure to work with and I’d never consider using another agent. Can’t speak highly enough about the service they provide!
David · 9 July 2024
Agent replied · 27 October 2024
Hi David, thank you for your kind words. As always, it has been a pleasure working with you and we look forward to working together again in the future. Please do not hesitate to get in touch should you need anything.Kind Regards,Michal, Natalie and Gaia
★★★★★ 5/5
TrustpilotTrustworthy team and amazing service
Jared and James are a top class tier team! Very professional, reliable and trustworthy!They found fantastic tenants for our beautiful penthouse. Very happy with the service provided! Highly recommended!
Cristina · 18 June 2024
Agent replied · 27 October 2024
Dear Cristina, Thank you for your kind words, it has been a pleasure working with yourself and Alex and we are so pleased you are happy with the tenant we found. Look forward to speaking soon. Very best,Jared
★★★★★ 4/5
TrustpilotGood management service
We've been using KF property management services since 2010 and are very satisfied. In recent years, their property manager, Shantel Sikanartey, has helped to maintain our property in good shape. Will stay with KF.
DR · 13 March 2024
Agent replied · 27 October 2024
Thank you so much for taking the time to leave such a kind review. It is very much appreciated. Should you need my assistance in the future, please don't hesitate to reach out.Warm regards,Shantel
★★★★★ 5/5
TrustpilotGood Customer Service
Very helpful accounts support from Ehteshaam Ahmed, polite, efficient and prompt response in dealing with my request, which is consistent with the service I receive from Knight Frank.
Karen · 1 July 2024
Agent replied · 27 October 2024
Thank you very much for your glowing review Karen! It was a pleasure assisting you and I look forward to continuing to provide the service you have come to expect from Knight Frank
★★★★★ 5/5
TrustpilotThe best experience!
Had the best experience working with Sophie Alexander; a consummate professional who made the whole search so much less stressful than I’ve experienced elsewhere. She’s a credit to KF!
CG · 12 June 2024
Agent replied · 27 October 2024
Hi Charlotte, thank you so much for your kind words! It was an absolute pleasure meeting and working with you. I hope you settle in well to your new home.Sophie
★★★★★ 5/5
TrustpilotThe entire team members are so helpful
The entire team members are so helpful! From the agent, Michal Bocian, client team Kenny to the ongoing service team Anik Ruparelia. They are very responsive to my request and try their best to help!
B · 15 February 2024
Agent replied · 27 October 2024
Thank you so much for your kind review Bin, we will do our best to continue this service through all our departments!Best wishes, Michal, Kenny and Anik
★★★★★ 5/5
TrustpilotOur renewal Negotiator
Our renewal Negotiator - Vinoath has done a great job during the negotiation with the new tenant. He is very responsive and willing to offer his help
Fei · 13 July 2024
Agent replied · 27 October 2024
Dear Fei,Thank you for the kind words.It was a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
GoogleJonathan Smith
I am not surprised the other agent has rung disbelieving of the price achieved for our house. Very well done Jonathan, we were lucky to have you at the helm and achieve the day and I had no doubt at all that you would do anything less. Thank you very much indeed and for the pleasure or working with you and Knight Frank. You've done a marvellous job.
Penelope · 13 November 2017
Agent replied · 11 November 2024
Penelope, many thanks for your very kind review. It was a pleasure to work with you and to be involved with selling this charming house.
★★★★★ 5/5
TrustpilotKnight Frank means super-efficient and…
Knight Frank means super-efficient and super-effective! Simon Biddulph sorted out any hitches in no time; and his team were super-pleasant to work with. Thanks again KF!
H · 24 July 2024
Agent replied · 27 October 2024
Thank you very much for your kind review. We are glad you are happy with the property and service provided. Should you need any further assistance, please do not hesitate to get in touch. Best wishes, Simon
★★★★★ 5/5
TrustpilotMy agent (Louna) is incredibly friendly…
My agent (Louna) is incredibly friendly and responsive. She always provides accurate and prompt answers to my queries about the property rental. She has made the whole renting process smooth.
曹慧敏 · 13 May 2024
Agent replied · 27 October 2024
Thank you for your kind words Elsa. It was a pleasure to help you on this occasion.I hope you are enjoying the property and the building. Best wishes,Louna
★★★★★ 5/5
TrustpilotVinnie from Renewals
Our lease was up for renewal and Vinnie helped us work with our landlord to negotiate terms that worked for both parties. He was efficient, responsive, and easy to work with.
Maddie · 23 April 2024
Agent replied · 27 October 2024
Dear Maddie,It was an absolute pleasure to secure your renewal.Thanks for all your patience during the process.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotThis is my third year with KF
This is my third year with KF, many thanks of your sweet flats. Brigette from Renewals and Michal are very nice and kind, they helped me a lot. Thanks:)
JIAQI · 29 May 2024
Agent replied · 27 October 2024
Hi JiaqiThank you for your kind words and we are pleased to have achieved a great result for your lease renewal.Kind regardsBrigette
★★★★★ 5/5
TrustpilotImogen
Imogen was amazing, so helpful! So was Megan! Highly recommend Aud & Stuart
Audrey · 29 May 2024
★★★★★ 4/5
TrustpilotJosh Ward Bricketts initiative and…
Josh Ward Bricketts initiative and involvement saved the day both in restoring my confidence in Knight Frank after a very lacklustre experience with another and in calming an inexperienced and demanding tenant.
Derek · 1 April 2024
Agent replied · 27 October 2024
Thank you Derek, I am very happy to have saved the day and restored your confidence. I hope to continue our fruitful collaboration over the course of this year. Best wishes, Josh
★★★★★ 5/5
TrustpilotAdam Burlison at Knight Frank has been…
Adam Burlison at Knight Frank has been outstanding. He provided exceptional support and communication, and was instrumental in organising the whole process thanks to his expertise. We can’t thank him enough!
SZP · 22 July 2025
★★★★★ 5/5
TrustpilotI would like to thank the Knight Frank team
I would like to thank the Knight Frank team, namely Millicent Finch, Nathalie Stocker and Kim Brooke, for their kind assistance. Reliability, honesty, accuracy and professionalism - these are the qualities that distinguish these wonderful people.
Aida · 3 January 2024
Agent replied · 27 October 2024
It was an absolute pleasure assisting you with your move. We wish you both all the very best in your new home and hope to assist you again soon.Kind regards,Kim, Millicent and Nathalie
★★★★★ 5/5
TrustpilotJared from Hampstead letting office…
Jared from the Hampstead letting office was exceptional in getting us a new tenant and his advice helped secure the tenancy in a very short time frame. Highly recommended
Marko · 23 May 2024
Agent replied · 27 October 2024
Thank you, Marko, for your kind words. It has been a pleasure assisting you. Jared
★★★★★ 5/5
TrustpilotGreat Agency
Great Agency! Special Thank You to our agent Konrad Kruk who helped us remarkably throughout the processes and was always willing to help.
Spas · 5 September 2024
Agent replied · 27 October 2024
We’re so grateful that you took the time to leave us a 5-star review. Thank you Spas!All the best,Konrad
★★★★★ 5/5
TrustpilotVinnie
Vinnie, the renewal negotiator at Knight Frank was knowledgeable and extremely attentive and helpful offering us sound advice on the best deal for us. We were very satisfied with him.
Mr · 2 May 2024
Agent replied · 27 October 2024
Dear Mr and Mrs Taylor,It has been a pleasure to assist you in agreeing on a renewal with your current tenants.Thank you for the kind review.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotBrigette from Renewals at Knight Frank
Brigette productively and quietly interfaced with the landlord and obtained my lease extension on fair terms with no drama. I found her to be informed and capable.
Graeme · 26 June 2024
Agent replied · 27 October 2024
Hi GraemeThank you for your feedback and I am pleased we achieved a great result for your lease renewal.Kind regards,Brigette
★★★★★ 5/5
TrustpilotI had a really good experience…
I had a really good experience searching for an apartment with KnightFrank. They were very responsive, helpful, professional and efficient. I would definitely recommend!
Samantha · 16 August 2024
Agent replied · 27 October 2024
Thank you Samantha for your kind review. Knight Frank Canary Wharf
★★★★★ 5/5
TrustpilotThis is a review of Knight Frank renewal
This is a review of Knight Frank tenancy renewal. Vinnie from renewals was very helpful, responsive, and overall great person to help out on this.
A · 30 July 2024
Agent replied · 27 October 2024
Good morning,It was a pleasure to assist you in your renewal.All the best.Kind regards,Vinnie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.