Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotKnight Frank Fulham
Myself and my partner were looking a flat to rent in Fulham and Summer from the Knight Frank office was very helpful! She is always very responsive to any queries we had and the rental process has been very smooth and efficient!
Isobel · 14 February 2024
Agent replied · 27 October 2024
Thank you ever so much Isobel for your kind review. It was a pleasure assisting you. Summer
★★★★★ 5/5
TrustpilotBrigette from renewals has been very…
Brigette from renewals has been very helpful for me over the past few years, always helping me secure a good deal and keeping a great relationship between me and my landlord maintained over the years. Many thanks
Joe · 22 May 2024
Agent replied · 27 October 2024
Hi JoeThank you taking the time to write this review. I am so pleased we came to an agreement that is positive for both you and the landlord. Until next year!Kind regardsBrigette
★★★★★ 5/5
GoogleMany thanks to Nadine and Emma for a professional and friendly service in securing the right property. A pleasure to deal with and made the experience all the better.
Adam · 13 November 2017
Agent replied · 11 November 2024
Adam, Many thanks for your kind comments, we look forward to working again in future
★★★★★ 5/5
TrustpilotVinnie was really helpful!
Vinnie was really helpful throughout the process and made renting with Knight Frank a breeze!
Manan · 19 April 2022
Agent replied · 27 October 2024
Dear Manan,Thank you for a great review.All the best in your new home.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotProfessional but human
Professional, friendly and helpful. Charlie especially made me feel I was in trustworthy and transparent company rather than having to sift through the usual estate agent jargon. I wouldn’t hesitate to recommend.
Sophie · 14 August 2024
Agent replied · 27 October 2024
Thank you very much Sophie, I’m glad I could help and I wish you all the best.
★★★★★ 5/5
TrustpilotGreat agents that communicate
Great agents that kept us and all involved well informed and updated regularly on progress within the chain, some times a few to many communications But better to be that way.
Mrs · 24 August 2024
Agent replied · 27 October 2024
Thank you for your kind words Angela, it was great working with you and getting this across the line. I hope you settle in well. Florence and the team at Knight Frank
★★★★★ 5/5
TrustpilotExceptional customer service
I worked closely with Patricia when my property came up for rent again. She was exceptional and so prompt in responses and her due diligence was excellent. This made my experience so easy esp when travelling abroad at the time.
Neelam · 11 March 2024
Agent replied · 27 October 2024
Thank you, Neelam, I appreciate your kind words, I am glad I could assist you in letting your property and finding you suitable tenants. Patricia
★★★★★ 5/5
TrustpilotGeorge Manolache
George Manolache, property manager for my flat in Fulham has been super helpful and efficient.
Hilary · 17 March 2022
Agent replied · 27 October 2024
Thank you, Hilary. It is always a pleasure assisting you.Thank you. George
★★★★★ 5/5
TrustpilotI was looking for a new flat to rent…
I was looking for a new flat to rent and had a great experience with Emily Hooper who was always responsive to answer. Really happy to go through this process (which could be heavy) with Emily. Thank you
AURELIE · 17 April 2024
Agent replied · 27 October 2024
Thank you so much for your lovely review Aurelie 😊 It was a pleasure working with you. Emily
★★★★★ 4/5
TrustpilotProperty Management in Hampstead
Property Management.With a number of delays getting my apt ready for letting and having to find a solution to tenant accommodation plus dealing with contractors , Michelle Henry, senior property manager has been invaluable to solving the issues ,and a great asset to KF.
Hardy · 8 December 2023
Agent replied · 27 October 2024
Dear Hardy, thank you for the kind words, I am pleased to have been assistance in helping to resolve the various pre-tenancy issues. I look forward to continuing to work with you on the management of your property. Regards Michelle
★★★★★ 5/5
TrustpilotExcellent service - over and above
Excellent service from Daniel our property manager. He went over and above to help and provide immediate assistance. He also checked at each point to ensure things were running smoothly
Jo-anne · 3 September 2024
Agent replied · 27 October 2024
Thank you Jo-anne. It really is a pleasure assisting you. If there is anything else I can do in the future, please do not hesitate to contact me. Daniel
★★★★★ 5/5
TrustpilotGreat service
Worked with James King to find and move into a new property. Support was amazing, and everything went smoothly. Highly recommend!
Stoyan · 1 May 2024
★★★★★ 5/5
GoogleIt was good renting with knightfrank. Omar Areef, my agent handled the process very professionally. He helped me to find the perfect match and he took care of the process like it’s his own flat. Thanks to him
Han · 11 April 2024
Agent replied · 11 November 2024
It was a pleasure to assist you with the search Han, wishing you all the best with the new tenancy. Omar
★★★★★ 5/5
TrustpilotWalid offered us a top level of…
Walid offered us a top level of service, everything went really smoothly, something unexpected happened during the time but it was sorted the next day, I would recommend him and knight Frank for their professional service.
Sa · 17 May 2024
Agent replied · 27 October 2024
Dear Josh,Oliver and I are very grateful for you entrusting us to look after your interests.We both look forward to working with you once more.Best,Walid and Oliver
★★★★★ 5/5
TrustpilotSuper happy
Such a lovely company who has facilitated my move with baby. I am especially grateful to Laura Heron who has helped me wonderfully with the renewal of my tenancy. She guided me through the process with excellent clarifications and prompt replies.Thank you!
Consumer · 15 January 2024
Agent replied · 27 October 2024
Thank you ever so much for your kind review. I am thrilled I could be of assistance. Laura
★★★★★ 5/5
Trustpilot5 star service
Excellent experience with Knight Frank, and Patricia Tumba in particular, as we completed on our property recently. Very helpful and responsive. No complaints at all. 5* service.
Kong · 16 October 2024
Agent replied · 27 October 2024
Thank you Kong for your kind feedback. It has been a pleasure helping you and your daughters. Patricia
★★★★★ 5/5
TrustpilotGreat experience with Sarah Rynne from…
Great experience with Sarah Rynne from the Wapping officeShe is very patient and helpful and always reply to email quickly and actively help me solve the obstacles encountered in renting a house.
YiZhu · 24 July 2024
Agent replied · 27 October 2024
Hi YiZhu, thank you so much for your kind review. It’s been wonderful working with you recently and I wish you all the best in your new home! Kind regards, Sarah
★★★★★ 5/5
TrustpilotLouna from the Tower Bridge office.
Louna from the Tower Bridge office is always willing to do what it takes to help when needed and will go above and beyond to ensure a smooth process.
Grant · 9 September 2024
Agent replied · 27 October 2024
Thank you Grant for your kind words. It was a pleasure assisting you. Louna
★★★★★ 5/5
TrustpilotI was impressed how fast I rented my…
I was impressed how fast I rented my apartment. Also, everything that the team told me when I meet them the first time They delivered. Highly recommend
David · 9 October 2024
Agent replied · 27 October 2024
Thank you for your kind words David. It was a pleasure assisting you. Patricia
★★★★★ 5/5
TrustpilotDan from Renewals
Have been working with knight Frank for several years. Has been constantly providing professional services throughout the years. The renewal process went smoothly and timely. Very satisfied.
Eve · 9 October 2024
Agent replied · 27 October 2024
It is fabulous to hear you are satisfied after dealing us with for a long term; I look forward to assisting again in the future.Kind regards,Dan
★★★★★ 5/5
TrustpilotI rented a property in Canary Wharf…
I rented a property in Canary Wharf with Knight Frank and they have been fabulous. Very quick responses, Chris Nguyen in particular was also super helpful and offered to check lots of things for me before proceeding to the next steps to make sure everything would be in order and get approved. I highly recommend them, super lovely and professional.
Ana · 13 June 2022
Agent replied · 27 October 2024
Thank you Ana for your kind words. I wish you all the best in your new home
★★★★★ 5/5
GoogleSheila and the team at Knight Frank, Knightsbridge are always very helpful and friendly, a great team to work with, I would highly recommend them.
William · 13 November 2017
Agent replied · 11 November 2024
William- Many thanks for your kind review.
★★★★★ 5/5
TrustpilotGreat service
Great attention to detail from the start of the selling process. Always keeping us informed and a very positive and helpful attitude. Friendly, kind and cheerful dealing with any queries quickly and efficiency.
Stephen · 25 June 2024
Agent replied · 27 October 2024
Dear Mr and Mrs Payne, thank you for your kind words. It has been a delight finding you the perfect buyer and getting to know you both. We hope you will be happy in your home in Bristol! Best wishes, Florence and the team at Knight Frank
★★★★★ 5/5
TrustpilotReliable Japanese staffs
I have been managing my property mainly with Japanese staff in Knight Frank over several years now. They are quick and reliable when dealing with problems and are very friendly. Highly recommend.
TO · 12 July 2024
Agent replied · 27 October 2024
Thank you for your email.Thank you so much for taking the time to write a kind review.We hope we continue to fulfil all your needs and give satisfactory customer service.Kind regards,Japan Desk Team and Toru
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